# 8 of 90 hotels in Lucerne

AMERON Hotel Flora Luzern(4 stars)

Seidenhofstrasse 5 6002 Luzern View on map
Average rating
Recommended
Trend

At a glance

  • Pleasant stay (1)
    "Pleasant stay" found in 1 review
    • " Centrally located, pleasant stay " 
      5.3999999999999995
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    4.8
  • Service
    5.1
  • Location
    5.7
  • Gastronomy
    5.0
  • Sport & Leisure
    1.8

Rating breakdown

  • excellent
    33
  • very good
    12
  • acceptable
    3
  • poor
    1
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

Matthias
Nice hotel in a central location.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2014
Overall the hotel is very good, the location is very central, good shopping and transport connections, i would i recommend it to friends. read hotel review
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Ursula
For relaxation on the lucerne carnival
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
We had a super good carnival, and the rooms were all towards the courtyard, which was much appreciated, as you had the absolute peace and quiet to sleep. Also in the hotel itself, one heard nothing of other guests. Thanks to very good isolation. If you in peace wanted to sleep, this hotel is absolutely recommendable read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Klaus Beatrix
Quiet rooms.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2014
It was a very nice stay with them. Unfortunately i could not rate, since i don't seen. The breakfast buffet was excellent. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Sandra
Very nice hotel
  • Recommended hotel
  • Singles
  • Business trip
  • February 2014
Very nice hotel for business purposes in Luzern. Very good location, everything close by. Really nothing to complain. Recommended! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Katharina
Good location, but no sleep - rock bar in the home.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Good location, but no sleep. We had a premium room in the 6. floor. The hotel and room was great. The location. Only; in the house is a rockbar. This has on the weekends until 08,00 open. In 6. floor was the whole night the ' bumbumbumbum' to hear. On our complaint the other mornings it was called; why have you not reported, we would have been quieter can do. We knew but nothing of this rockbar and it is obviously not to the hotel. We got then the parkin given (2 3.00 chf). On our new complaint ... with the directorate was called it then, we should have been given another room to the yard side offered, if you would have known, the peace and not to view important would. Only with other reviews i have read, the noise on the courtyard side can hear. We had an extra premium room, not because of the view, but, because we wanted to be. They offered us for a return stay on, to ensure and offered us a complimentary aperitif on. But i prefer night's sleep and will not stay there again. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Read all hotel reviews

Information about AMERON Hotel Flora Luzern

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is situated at the heart of Lucerne and close to the famous Chapel Bridge. Links to the public transport network can be reached in a few minutes on foot.
  • The establishment comprises a total of 161 accommodation units. A lobby and a reception are available to guests. Services and facilities at the hotel include internet access, wireless internet access, a restaurant, a breakfast room, a bar, a babysitting service and a conference room. Parking facilities available to guests include a garage (for a fee) and a car park.
  • The establishment offers smoking rooms. All accommodation units feature air conditioning and a bathroom. Cots are available for children. A safe and a minibar also feature. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Each of the bathrooms features a shower, a hairdryer and bathrobes.
  • The terrace is the perfect place to while away the time.
  • Breakfast is bookable as a board option.
  • All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Welcome to the heart of Lucerne! The 4-star Smart Business Ameron Hotel Flora **** offers a prime location and that certain "extra" of kindness and hospitality. Nature meets savoir vivre - smart service included. The ideal starting point, whether for the business traveler or a spontaneous getaway! Lucerne central station and the Rosengart museum are in the direct vicinity, and the Lucerne historic city centre as well as the world-famous Kapell bridge are also nearby. The view of the mountain panorama and the close proximity to the Lucerne lake make Lucerne one of the most popular holiday destinations in central Switzerland.
  • Location
    Lucerne central station and the Rosengart museum are in the direct vicinity, and the Lucerne historic city centre as well as the world-famous Kapell bridge are also nearby.
  • Accommodation
    Smart Standard Room: Expect 99 rooms split in Single / Double Rooms in a great design. All rooms are equipped with a Flat Screen, Radio, Telephone and W-Lan free of charge.  Based on requests we are pleased to also provide you with an iron, ironing board, ventilators, adapters, extension cables, additional pillows and towels. Smart Comfort Room: Expect 16 comfortable rooms in a great design. All rooms are equipped with a TV, radio, phones, W-Lan free of charge and SMART Bar.  Smart Deluxe Room: es: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN  free of charge and SMART Bar. Smart Premium Room: Our 10 SMART- Premium rooms provide our guests with the following amenities: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN  free of charge and SMART Bar. Smart Premium Pilatus View: Our 6 SMART- Premium Pilatus view rooms provide our guests with the following amenities: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN free of charge and SMART Bar.
  • Other facilities and services
    The AMERON Hotel Flora Luzern offers its guests: - 24h reception - car rental - concierge services - bicycle rental - MICE facilities & services - quick check-in & check-out - free daily newspaper - free W-LAN

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Central heating
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Sprinkler system

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Packed lunches

Other hotel information

  • City hotel
  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Check in from: 15:00
  • Check out no later than: 12:00
  • Business travellers
  • Late check out
  • Express check in and check out
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service