# 7 of 91 hotels in Lucerne

AMERON Hotel Flora Luzern(4 stars)

Seidenhofstrasse 5 6002 Luzern View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.0
  • Service
    5.3
  • Location
    5.6
  • Gastronomy
    5.2
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    52
  • very good
    17
  • acceptable
    3
  • poor
    2
  • terrible
    0
Read all hotel reviews
Daniel le Roux
Excellent hotel
  • Recommended hotel
  • Couples
  • Other stay
  • August 2015
Rooms spacious enough. Staff exceptionally friendly and competant. Breakfast delightful. Location exceptional. Overall fantastic stay and experience. Will no doubt be back in future. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Rob
Great location and nice hotel
  • Recommended hotel
  • Couples
  • Other stay
  • August 2015
The location of the hotel could not be better for sightseeing and moving about the city. Close to the train station and any restaurant you might want to dine. The room was comfortable with everything feeling recently updated. If it's warm outside, plan on being warm in your room. The AC doesn't necessarily cool to its setting and bedding is just a comforter (common throughout Switzerland). Breakfast was average. Overall, a nice place to stay, felt similar to an Aloft in the States. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
Close
Kate
Great stay at Ameron Hotel
  • Recommended hotel
  • Couples
  • Countryside & spa
  • July 2015
we thoroughly enjoyed staying at the Ameron Hotel, the location was perfect and we were able to walk to all areas on interest. The staff were friendly and welcoming. The room and facilities were comfortable. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Room
    5.5
    Size of the room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Pat
Super short stay
  • Recommended hotel
  • Couples
  • City break
  • July 2015
The Hotel is extremely well situated for visiting Lucern and yet quiet at night. A busy hotel, good food, nice people and a very pleasant stay. read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Eddie
Very bad experience
  • Hotel not recommended
  • Families
  • Other stay
  • July 2015
Ver bad experience for a 4 star hotel the reception is awful, irrespectful and on the top arrogant. Solution given to me was just to mke more money. read hotel review
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Gastronomy
    2.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    3.0
  • Room
    2.3
    Size of the room
    1.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    1.0
  • Hotel
    3.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    1.0
    Disabled-friendly
    4.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
Close
Jeff
Stay
  • Recommended hotel
  • Couples
  • Other stay
  • July 2015
Finished a collette trip and spent an extra day at your hotel. We enjoyed the breakfast and the workers were all very nice and courteous. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
Close
Gary
Exceptional experience
  • Recommended hotel
  • Couples
  • Other stay
  • July 2015
My wife and I stayed and we were delightfully pleased with Ameron Flora. Truly one of the best hotels we stayed in during an extended tour of Europe. The hotel is modern, beautifully decorated, and had the best breakfast of our trip. We were there during a heat wave and the hotel was well air conditioned. Now the good part; it is steps from the lake, the floating swimming pool , the pedestrian bridge, the watch stores, and town center. This is a small city, and noticeable more Swiss that Geneva or Zurich. Should be rated a five star. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Stephen
A wonderful stay in a beautiful city.
  • Recommended hotel
  • Couples
  • Other stay
  • June 2015
We went to visit our daughter who started working in Lucerne last march. We are so pleased she is working in such a beautiful city. She is enjoying work and we now know a great hotel for us to stay in when we visit her, which we hope to do regularly. read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
John
Ameron Hotel Flora
  • Recommended hotel
  • Couples
  • City break
  • May 2015
We hotel well located and very comfortable. Hotel staff were very peasant and helpful. Rooms were well maintained and clean, but a little on the small side. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
    Family friendliness
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    4.8
    Size of the room
    3.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Peter
Reasonable hotel in excellent location
  • Recommended hotel
  • Couples
  • City break
  • April 2015
Overall satisfied with the hotel facilities and breakfast.The reception staff,especially D Fernandes was most helpful as my wife wanted to look up an old friend and he went to a lot of trouble to help her. The only problem was that the toiletries in the bathroom were not supplied regularly read hotel review
  • Room
    4.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about AMERON Hotel Flora Luzern

Hotel Information

hotel.de

hotel.de *

Welcome to the heart of Lucerne! The Ameron Hotel Flora **** your smart business hotel offers a prime location and that certain "extra" of kindness and hospitality. Nature meets savoir vivre - smart service included. The ideal starting point, whether for the business traveler or a spontaneous getaway! Lucerne central station and the Rosengart museum are in the direct vicinity, and the Lucerne historic city centre as well as the world-famous Kapell bridge are also nearby. The view of the mountain panorama and the close proximity to the Lucerne lake make Lucerne one of the most popular holiday destinations in central Switzerland. We are looking forward to seeing you soon! Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV.
  • Location
    Lucerne central station and the Rosengart museum are in the direct vicinity, and the Lucerne historic city centre as well as the world-famous Kapell bridge are also nearby.
  • Accommodation
    Smart Standard Room: Expect 99 rooms split in Single / Double Rooms in a great design. All rooms are equipped with a Flat Screen, Radio, Telephone and W-Lan free of charge.  Based on requests we are pleased to also provide you with an iron, ironing board, ventilators, adapters, extension cables, additional pillows and towels. Smart Comfort Room: Expect 16 comfortable rooms in a great design. All rooms are equipped with a TV, radio, phones, W-Lan free of charge and SMART Bar.  Smart Deluxe Room: es: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN  free of charge and SMART Bar. Smart Premium Room: Our 10 SMART- Premium rooms provide our guests with the following amenities: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN  free of charge and SMART Bar. Smart Premium Pilatus View: Our 6 SMART- Premium Pilatus view rooms provide our guests with the following amenities: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN free of charge and SMART Bar.
  • Food and Drink
    Brasserie Flora: Let us take you on an enjoyable culinary Italy tour in a relaxed and informal atmosphere. Experience uncomplicated Italian cuisine harmonized with the finesse of our concise wine list. Apéro Bar: Discover the city from a different angle – our Boulevard terrace is the perfect place to pause and sit down in the midst of the hustle and bustle of the city!
  • Leisure
    Wellness: Because hotel spa and wellness facilities usually show very low occupancy rates and still need vast amounts of electricity, heating and water, we recommend our hotel guests the fitness and wellness area of our partner "Fitnesspark National Luzern" (about 8 minutes walk). Total relaxation and inner balance promise saunas and steam rooms and the salt water lounge. For physical exercise, the separate fitness area with cardio equipment is at your entire disposal.
  • Other facilities and services
    The AMERON Hotel Flora Luzern offers its guests: - 24h reception - car rental - concierge services - bicycle rental - MICE facilities & services - quick check-in & check-out - free daily newspaper - free W-LAN

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Garage

Room amenities

  • Writing bureau
  • Extra bed
  • TV
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Packed lunches

Other hotel information

  • City hotel
  • 24 hour reception
  • Check in from: 15:00
  • Check out no later than: 12:00
  • Holidays for two
  • Late check out
  • Eurocard/Mastercard
  • Multilingual
  • Mountains
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service