# 7 of 91 hotels in Lucerne

AMERON Hotel Flora Luzern(4 stars)

Seidenhofstrasse 5 6002 Luzern View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.0
  • Service
    5.1
  • Location
    5.6
  • Gastronomy
    5.1
  • Sport & Leisure
    4.3

Rating breakdown

  • excellent
    67
  • very good
    22
  • acceptable
    5
  • poor
    2
  • terrible
    0
Read all hotel reviews
Marcela
Great location
  • Recommended hotel
  • Singles
  • City break
  • December 2015
The hotel's location is great, you can go to the main station walking. The room was very clean and the breakfast has many options. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Uday
Amazing location at Lucern
  • Recommended hotel
  • Families
  • City break
  • December 2015
Perfect four star graded hotel with good break fast treat and professional reception desk.We wish to come again at this Hotel. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
Close
Elisabeth
Absolutely fantastic!
  • Recommended hotel
  • Couples
  • City break
  • November 2015
The staff was helpful and smiling and succeeded in every way to make our stay a most wonderful one! The newly renovated room offered a private balcony and splendid views! The upgrade was totally worth it! Breakfast was one of the best ever. The buffet offers a wide variety of fresh & local delights. We will definitely be back! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.7
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
Close
Norman
Long weekend
  • Hotel not recommended
  • Couples
  • City break
  • October 2015
Enjoyed the hotel which is in a very convenient location in Lucerne with car parking. It was only marred by the design of the bathroom as the shower screen which was fixed which meant that to turn the plug or taps required getting into the bath. Very unsatisfactory as was the complete lack of interest when the problem was mentioned to the reception staff. Not a 4 star feature or reactions! read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    3.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
Close
Gwilym
Not worth 4 stars
  • Hotel not recommended
  • Couples
  • City break
  • October 2015
Well placed hotel, but restaurant cannot cope with the number of guests at breakfast, and our room was noisy. Staff unable to fix the problem and we asked to change room for the second night. read hotel review
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    2.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    6.0
Close
Julie
Two days in Lucerne
  • Recommended hotel
  • Couples
  • Other stay
  • September 2015
A very nice, clean and comfortable hotel. Very close to train station and major attractions. Pleasant and helpful staff read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
Close
Lynne
Good base
  • Recommended hotel
  • Couples
  • City break
  • September 2015
The hotel was a good base for the sights of Lucerne. Nicely designed, comfortable room. One coffee refill for a 4 night stay is not ideal - one refill per night would be better. Balcony a little pointless as view was over other buildings and a car park - so did not use at all. Breakfast good. Beds comfy. Lots of tour groups so reception area always a little hectic. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close
Richard
Great base for seeing Lucerne
  • Recommended hotel
  • Couples
  • Other stay
  • September 2015
See Title! Convenient, modern hotel with AC and large room. Short distance from train station, buses, and steam ships for touring. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
Close
Umesh
Pleasant stay at Flora hotel
  • Recommended hotel
  • Families
  • City break
  • September 2015
The room was very clean and tidy. The reception staff was very helpful and provided us various sight seeing options. There was variety of breakfast which includes Swiss, French and American cuisines. The hotel is close to metro station and can be reached within 10 mins walking. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
John
Convenient location near the lake, some drawbacks
  • Hotel not recommended
  • Couples
  • Business trip
  • August 2015
On the whole, my stay was acceptable: The room was on the small side. Breakfast was adequate. The staff were not particularly friendly. A plus was half price on the parking garage below the hotel. It is located on a quiet street near the lake but on Friday and Saturday nights a disco in the basement creates a major disturbance until the morning hours. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
  • Room
    4.3
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    3.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Read all hotel reviews

Information about AMERON Hotel Flora Luzern

Hotel Information

hotel.de

hotel.de *

Welcome to the heart of Lucerne! The Ameron Hotel Flora **** your smart business hotel offers a prime location and that certain "extra" of kindness and hospitality. Nature meets savoir vivre - smart service included. The ideal starting point, whether for the business traveler or a spontaneous getaway! Lucerne central station and the Rosengart museum are in the direct vicinity, and the Lucerne historic city centre as well as the world-famous Kapell bridge are also nearby. The view of the mountain panorama and the close proximity to the Lucerne lake make Lucerne one of the most popular holiday destinations in central Switzerland. We are looking forward to seeing you soon! Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV.
  • Location
    Lucerne central station and the Rosengart museum are in the direct vicinity, and the Lucerne historic city centre as well as the world-famous Kapell bridge are also nearby.
  • Accommodation
    Smart Standard Room: Expect 99 rooms split in Single / Double Rooms in a great design. All rooms are equipped with a Flat Screen, Radio, Telephone and W-Lan free of charge.  Based on requests we are pleased to also provide you with an iron, ironing board, ventilators, adapters, extension cables, additional pillows and towels. Smart Comfort Room: Expect 16 comfortable rooms in a great design. All rooms are equipped with a TV, radio, phones, W-Lan free of charge and SMART Bar.  Smart Deluxe Room: es: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN  free of charge and SMART Bar. Smart Premium Room: Our 10 SMART- Premium rooms provide our guests with the following amenities: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN  free of charge and SMART Bar. Smart Premium Pilatus View: Our 6 SMART- Premium Pilatus view rooms provide our guests with the following amenities: the rooms are designed in modern Swiss style and offer flat screen TV, radio, phone, W-LAN free of charge and SMART Bar.
  • Food and Drink
    Brasserie Flora: Let us take you on an enjoyable culinary Italy tour in a relaxed and informal atmosphere. Experience uncomplicated Italian cuisine harmonized with the finesse of our concise wine list. Apéro Bar: Discover the city from a different angle – our Boulevard terrace is the perfect place to pause and sit down in the midst of the hustle and bustle of the city!
  • Leisure
    Wellness: Because hotel spa and wellness facilities usually show very low occupancy rates and still need vast amounts of electricity, heating and water, we recommend our hotel guests the fitness and wellness area of our partner "Fitnesspark National Luzern" (about 8 minutes walk). Total relaxation and inner balance promise saunas and steam rooms and the salt water lounge. For physical exercise, the separate fitness area with cardio equipment is at your entire disposal. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region.
  • Other facilities and services
    The AMERON Hotel Flora Luzern offers its guests: - 24h reception - car rental - concierge services - bicycle rental - MICE facilities & services - quick check-in & check-out - free daily newspaper - free W-LAN

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Capacity of conference and banquet facilities: < 200
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Lounge
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Packed lunches

Other hotel information

  • 24 hour reception
  • Late check out
  • EC Maestro
  • Mountains
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service