# 1 of 296 hotels in Miami Beach

The Palms Hotel & Spa(4 stars)

Collins Avenue 3025, Miami Beach, Florida View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.2
  • Location
    4.9
  • Gastronomy
    5.5
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    65
  • very good
    23
  • acceptable
    1
  • poor
    0
  • terrible
    1
Read all hotel reviews
Corinna
If again Miami, then definitely The Palms!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2014
Super hotel and despite the building site next door definitely totally recommendable. Very quiet air conditioning, separate toilet, very good beds and a more than plentiful breakfast, on request on the terrace, were totally to our taste. The pool was usable into the night. Unfortunately before 18:00 the loungers were already cleared away. But these were otherwise free of charge during the day. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Christine
Nice hotel with special rules, minibar
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2014
Very nice location directly by the beach. Great lobby, nice service. Unfortunately, drinks were charged to our room even though we did not have them, only because we did not return these to exactly the same place. Tip! Never place things you purchased in the room bar to cool it down. It is apparently normal to charge drinks from the room bar as soon as the guest as moved them. read hotel review
  • Location
    4.0

    Directly on the beach, about 15 minutes to the Miami Beach Center.

  • Hotel
    4.0

    Very nice location directly by the beach. Great lobby, nice service. Unfortunately, drinks were charged to our room even though we did not have them, only because we did not return these to exactly the same place. Tip! Never place things you purchased in the room bar to cool it down. It is apparently normal to charge drinks from the room bar as soon as the guest as moved them.

  • Room
    5.0

    Very nicely decorated, personal ironing board with iron. Bathroom door, however, in salon design, nothing can be locked.

  • Service
    5.0

    Nice and friendly. Luggage is carried to your room.

Close
Heinz Steffen
Good and clean hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
The hotel is located on a very beautiful beach section. Therefore suitable for swimming. But 13 blocks away from the city center with bars and shops. It is, therefore, the breakfast in the hotel, because the way in the city far away. There is the possibility of a bus to take, or around the corner to rent bikes. The breakfast is very good and varied. Is german requirements. The rooms are clean and big enough. We had 2 queen size beds with very good mattresses. The atmosphere in the hotel is gewöhnungsgedürftig. At our travel time it was very cool ... in Miami. Still ran the air conditioning on full blast, so you either in the lobby or in the bar were good to bear itself could. At the pool one was the whole day very loud and bad music suspended. Us after some time there have been displaced. You can hear the noise from the construction site next door, and the hotel is right under a flight path. For quiescentlooking for therefore rather less suitably. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    2.0
Close
Jörg
Nice pool area good breakfast
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2014
Located directly at the beach with a tropical pool area. Very nice staff, partly spoke german. The right construction site during the day to about 16:00 at the pool very is to be heard. Free beach chairs and towels and a good breakfast for about 30 American Dollar. On the downside is that you the windows do not open, but otherwise a great hotel. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Klaus
One of our absolute favorite hotels.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Whenever we Miami are, are we actually here. This time it would be almost fallen, as the prices before christmas the supramundane rise, but we didn 'rotated' and are just at the beginning instead of at the end of our stay here. It is an art deco building. Last we were 2 years ago, the renovation is now complete and we were thrilled as always. The standard rooms are not large, but 2 bathroom (sink and shower/toilet and sink). Everything is clean and in good condition, it is reliably cleaned, we love the aveda bath products. In the evening there ... is a turndown service, so beds uncovered, curtains and godiva-down comforter. Hmm. The breakfast is one of the best, which we had in the USA know. Everything which the heart desired and lovingly arranged. There are currently just next door there is a construction site, a old hotel it was being renovated. Thus the boardwalk on a bit not continuous to use. The construction noise was more than limited, even though we our room to this page had. All in all a great stay. Only point of criticism, the but not necessarily to the hotel, rather the guests: there are plenty of trash cans everywhere, nevertheless one found in the morning throughout the garden and at the pool doses, cigarette packets, somewhere in cocktail glasses. A shame, that some people in the vacation not behave, and expect, that you all hinterhergeräumt is. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
Close
Pia
Good beach hotel for family
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
The hotel is right on the beach. To the Ocean Drive you walked about 20 minutes and very much selection and restaurants, bars and clubs. The only drawback of the hotel is the incredibly many rabenähnlichen birds the much dirt and the breakfast as well as at the pool was simply fabulous. By partly not abgeräumtes dishes is still encouraged. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Thomas
Very good and relaxing hotel Miami Beach.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2013
The hotel area was very modern designed, but still comfortable. Generally is the very relaxing - especially because of the beautiful pool area, the lobby, the direct beach access and lounges - as excellent insufficient. The hotel has many rooms on 12 floors, which with various elevators distance. The lobby has many seating and understated, relaxing sound to linger. Wi-fi is available free of charge and the hotel has its own atm in the basement. The hotel plant is very much maintained and clean. The guest structure was mixed. read hotel review
  • Location
    5.0

    The hotel is right on the beach. The beach and the green promenade are very nice; the water quality is - especially for a city as surprisingly good. To Lincoln Road are there in about 20 minutes to foot, the Ocean Drive about half an hour. In the vicinity of the hotel there is a supermarket and an italian restaurant. The airport is by taxi in about 15 minutes attainable. In front of the hotel is always plenty of taxis.

  • Gastronomy
    5.0

    The breakfast is excellent and is served on the beautiful terrace directly at the pool restaurant; omelets were freshly prepared and the orange juice is freshly squeezed. At the buffet there are plenty of food (bread, fruit, desserts) available. The food in the intimate essensia restaurant is qualitative good, but quite expensive.

  • Room
    5.0

    The rooms are quite large and have a very comfortable bed. Generally the rooms are in a very clean condition. In the room there are several seating areas and a coffee maker. The tv is very large. Further available is a minibar, a safe, an iron/ironing board and free wi-fi. The bathroom is modern, but a bit small or would be a bathtub desirable. The air conditioning was very good regulated and worked perfectly. The rooms didn't have a balcony.

  • Service
    6.0

    The service was altogether very friendly and courteous to classify. To emphasize is, the friendliness also with the room service extremely high. The concierge lady spoke german.

  • Sport & Leisure
    5.0

    Very positive emphasis is the beautifully landscaped pool area with palm trees, parrots, cosy loungers and sand, lounges. The hotel features a modern gym and spa treatments.

  • Hotel
    6.0

    The hotel area was very modern designed, but still comfortable. Generally is the very relaxing - especially because of the beautiful pool area, the lobby, the direct beach access and lounges - as excellent insufficient. The hotel has many rooms on 12 floors, which with various elevators distance. The lobby has many seating and understated, relaxing sound to linger. Wi-fi is available free of charge and the hotel has its own atm in the basement. The hotel plant is very much maintained and clean. The guest structure was mixed.

Close
Elina
Super price-performance ratio. Gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The palms is located on collins avenue, 30. street. Directly on a long sandy beach. The Lincoln Road, and the art deco district are about 20-30 minutes to foot. You can relax there walk. The guest structure was multikultürell, but more americans and latin americans. read hotel review
  • Service
    5.0

    The service was very good. Attentive service. Orange juice was immediately refilled, when this all was. Our bottle of invoice was immediately settled. Everything impeccably. English and spanish the hotel is well-represented, with the other languages one does not come so far.

  • Hotel
    5.0

    The palms is located on collins avenue, 30. street. Directly on a long sandy beach. The Lincoln Road, and the art deco district are about 20-30 minutes to foot. You can relax there walk. The guest structure was multikultürell, but more americans and latin americans.

  • Location
    5.0

    The long sandy beach was located directly in front of the hotel and invites you to linger. It is around the hotel, but we didn't notice much. The connections with the public transport is great. We were so fast and cheap to the aventura mall shopping. There are not restaurants in the proximity, which reasonably affordable. We were once in the subway, 150m from the hotel. Otherwise we are mostly Lincoln Road gone.

  • Room
    5.0

    We had a room with 2 double beds, if you traveling as a couple i would then but the king size bed in a heartbeat. The beds were also very high. Otherwise the rooms were in order, the bathroom was a bit small. The little shampoos and duschcremes the bathroom is a dream. Larger bottles there is also below the aveda bath spa. The only drawback was unfortunately, that you the windows do not open for a bit to get fresh air. Every evening the bed was turned down and there was a little chocolate.

  • Sport & Leisure
    4.0

    The area was super nice. Many palm trees, the whole day in the background chill-out music. There is a small beach section with pool chairs and hammocks. The beach chairs but could soon be replaced.

  • Gastronomy
    5.0

    We had booked breakfast. I can only recommend it. Great breakfast buffet. • every day fresh omelettes and fresh waffles. • scrambled eggs, salmon, different sorts of cold sausages and cheese, bacon, etc. • fresh fruit • croissants, rolls, cake, muffins Freshly squeezed orange juice, a real treat!

Close
Marleen
Bad value for money
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2013
The hotel is located about 40 minutes away on foot from the lively Ocean Drive. Next to the hotel there were countless construction sites, many skyscrapers in the area are gutted and renovated, you can see this from the pool area and hear the permanent noise of impact drilling The pool was dirty and it is hammered in several places and restored. Relaxing is different. In the afternoon, the service at the beach chairs on the beach - needs a pity. There is no local shops or a variety of restaurants/bars nearby. Nothing is simply here. The room is small ... but acceptable. Overall of an absolute disaster for $200 plus $30 valet parking and without breakfast. Value is out of proportion read hotel review
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    2.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Room
    2.3
    Size of the room
    3.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    1.3
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
Close
Manuela
Mid-range hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
A mid-range hotel; facilities worn, sun loungers at the pool and beach worn and dirty! Nice, helpful staff read hotel review
  • Location
    4.0
    Distance to the beach
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    2.0
  • Room
    3.0
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Sport & Leisure
    3.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Service
    3.3
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    3.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    2.0
Close
Read all hotel reviews

Information about The Palms Hotel & Spa

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    The Palms Hotel & Spa is focused on offering it’s guests luxury and pampering in a serene ocean front resort in the heart of Miami. The Palms Hotel & Spa is a luxurious hotel in vibrant Miami Beach for those who are looking for a natural, luxury experience. The hotel offers luxurious accommodation and cuisine while sticking to environmental best practices. A Green luxury hotel.
  • Location
    The hotel is located just minutes from the heart of South Beach and sits on its own stretch of beach by the sea. The hotel is 13 miles from Miami International Airport.
  • Accommodation
    The hotel offers 251 rooms on 12 floors with impressive views of the ocean, the hotel’s garden or the Miami Beach cityscape. The choice is between Cityview Rooms, Oceanfront Rooms, Junior Suites or One Bedroom Suites. There are 155 Cityview rooms with one king-size bed or two double beds, Each room overlooks the Miami Beach cityscape. There are 92 oceanfront rooms which have the same bed arrangement as the Cityview but include a work station and a sitting area, and of course the floor-to-ceiling panoramic views of the Atlantic Ocean and/or the hotel’s tropical gardens. The 2 junior suites are located on the highest level of the building and are equipped with one king-size bed, a work station, a full sized sofa bed, a sitting area and a balcony overlooking the Miami Beach cityscape. The One-Bedroom Suites offer a bedroom with a king sized bed and living room. The highlight is the balcony overlooking the Atlantic Ocean and the spectacular pool and gardens. Amongst the amenities in all the rooms you will find; 32” flat screen plasma TVs, WiFi access, Full bathroom facilities, telephones, In-room safe, Fully stocked private bar, Coffee maker, Ipod docking station with alarm clock, Hair dryer, Iron and ironing board, Walk-in closet, Key card access, Individually controlled air conditioning
  • Food and Drink
    The Palms Hotel & Spa offers a selection of local, seasonal and organic cuisine and as well as a host of luscious cocktails at the Essenia Restaurant. All seafood served is from a sustainable source and line caught. The Essensia Lounge offers natural cocktails and a wine list made up of completely sustainable, organic or biodynamic wines. The Tiki Bar is the hotel’s bar and is located by the poolside. It offers a one-of-a-kind setting for casual libations, complete with swaying palm trees, hammocks and a relaxing ocean breeze.
  • Leisure
    The Palms Spa – AVEDA offers it’s visitors and guests a pampering paradise. Services include a wide range of massage, skin care and body treatments. The full service beauty salon offer nail and hair care, waxing and make-up services. For sport and fitness visit the fitness room with a host of specialized Precor equipment including; strength-training equipment, treadmills and elliptical cross trainers with Cardio Theater personal TV viewing screens along with free weights.
  • Family
    To cater for families some oceanfront rooms connect to provide family-friendly accommodations.
  • Other facilities and services
    Laundry and dry-cleaning service Wake-up service No pets allowed
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Beauty treatments
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper