Hotel Neum^{(3 stars)}

In this hotel we had for one week a triple room with half board booked. The room, which we got, Was on the 3. floor and as soon as we walked in, there was a musty smell. The carpet was dirty, The toilet also. The mattresses had yellow and brown spots. For us already after a few minutes, that We in this room not want to stay. So we to the front desk and have the location described. The staff Immediately proposed, us a different room to show. Only since we experienced, that Until now only the rooms in the 4. and 5. the floor Been … read more

A month before our holiday online, on the day of arrival no one knew, the reservation with extra beds for two children were not honored. Have been fixed, we were charged a fee in Austria and in the Bank again in Neum, just a joke. Anyone worried that, even though we had said several times. The rooms were dirty, the carpet not once vacuumed, one day before our departure a lizard crawling on the wall, and then sealed the the attic verkroch, so scary just, could not sleep that night. The check-in process was horrible, just didn't taste, was not … read more

The staff on the reception were nice but the room maides vere unfriendly and lazy. The room was never cleaned during our stay. there weve no additional services. Handling compalins: once we called a caretaker because the bath was cracked and he didn't mind and said that that was supposed to be like this...(shock).They had one restaurant ans a bar. The food had no taste and it was cold. The selection was poor. The dining area wasn't very clean eather. Type of cousine: EuropeanThe room was normal size. 3 beds, a desk, a balcony, TV and bathroom(with a cracked bath). The … read more