# 3 of 36 hotels in Akumal / Riviera Maya

Luxury Bahia Principe Sian Ka´an Don Pablo Collection(5 stars)

Carretera Chetumal - Cancún Km 250 Riviera Maya View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.3
  • Location
    5.1
  • Gastronomy
    5.7
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    41
  • very good
    7
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.961904761904762

Very nice hotel with beautiful swimming pools (especially we liked the pool chairs - a pool right mattresses with pillows, where you can very comfortable sun). To the beach you can either 15-20 minutes walk or you can take the shuttle, the everything couple of minutes. The food is exceptionally good, especially in the asian à la carte restaurant. Apart from that, there was a buffet and a boarding school. Restaurant. There is also room service available …  read hotel review

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The most helpful negative review

3.5

Bahia Principe Sian Ka'an is the a new hotel Don Pablo collection. It was opened 1 month ago, and is meant as a golf hotel. The architecture is modern. That is why the hotel did not have the usual Caribbean charm, one of the other hotel this group knows. It could be the construction method in the Alps, in the South of Spain or wherever is possible. All restaurants have the same, modern decor. Only by the signage you, whether it is the gourmet restaurant, …  read hotel review

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Raphaela
Quiet, relaxing honeymoon
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2014
Fantastic flitterwochen in a quiet, beautiful hotel - service was except for a few exceptions more than endeavored, food more than varied and tasted great. The all inclusive offer didn't leave any wishes open. The room was spacious, very clean, modern decor. Hardly any entertainment - which was a plus point was. The beach and the other hotels in the area are over ' shuttlezüge' to reach, they run at regular intervals. The beach seemed compared to the other hotels a bit lovelessly designed, but is nevertheless beautiful. Only point of minus: the complaint of the defective air conditioning in ... guest relations was a bit cumbersome and was only after several attempts actually fixed (and after complaints to the reception). The ordered bell boy about the guest relation to the departure not even. There is still a need for improvement. All in all a more than successful vacation - recommendable! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jannick Alexander
Peace and relaxation with great food and service
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
Very nice, clean, quiet hotel with great food and service, but relatively far from the beautiful beach (every few minutes trolley) moderate. Canadian and us-american tourists especially. A few europeans. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Walter
Fantastic holiday at a reasonable price
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
Gorgeous, 5 star hotel with excellent food in the main restaurant real; beautiful, very well-kept, a long golf course read hotel review
  • Location
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Angelika
Great hotel, great holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Relatively new, quiet hotel with ~ 400 rooms. The rooms/suites were in maximally 2. story buildings, every house is surrounded by tropical vegetation. The entire area was from an unbelievable host diligent staff well maintained. The all-inclusive includes both all meals and drinks in the restaurants, as well as at the pool and beach. Wi-fi in the room and in the lobby included. A adult hotel, with mostly canadian and american guests. Europeans are in the minority, is the but not detract from our stay, with english, or better still, a little spanish, everything worked great. Some, few eastern europeans ... found also the way there were but in the Sian Ka'an'as decent as other guests. The 'party' seemed to be in the other area hotels and had in the restaurants of the sian Kaan no admission, just as few as the separate private beach. The sian Kaan guest, however, could, if he so wishes, everywhere food or beach/pool use. The membership of the respective hotel is for the staff at the color of the unfortunately unavoidable all-inclusive bracelet appreciation-(. The average age of guests is between 35 and 45 years. read hotel review
  • Sport & Leisure
    5.0

    Canoeing beach volleyball water aerobics at the beach all-inclusive Disco in the hacienda was not there. At the beach and pool there were beach chairs, unfortunately not in sufficient number - and the large issue of non-early riser: our eastern european neighbours the neckermännern the early ' towel auflegen'zum occupied the lieblingsliege away. :-(... You should end no later than 10:00 on the beach, then there is hardly any more free beach chairs. There were towels always fresh. Toilets at the beach were super clean and well-kept.

  • Service
    6.0

    The complete hotel personnel was very friendly and courteous. Foreign language english. From the gardeners service and lobby - all extremely friendly and helpful Daily room cleaning , doctor fee, On the beach is a scuba diving school, for a fee. Dives 4 times a day, to availability relatively spontaneously. Also all very, very nice! Equipment can completely be rented, diving sites from the beach directly in 10 minutes with the boat. The further against fee jet skiing and parasailing available. Canoe and small catamaran can after availability all-inclusive can be rented. However, it is very exciting the relatively narrow exit to see ;-)...

  • Location
    6.0

    Distance to the airport 1.5 h - to the beach about 1.5 kilometer. From lobby there is but for example in the 10 minutes a shuttle service, both at the beach as well as in all other area restaurants and hotels. The neglected situation is thus no obstacle, since the whole complex is so huge and unmanageable seems, that there was hardly any rooms with ocean view. In the field of 'hacienda' there are many, small boutiques with the usual 'souvenirs' - in my opinion overpriced, but surprisingly negotiable. There was also a doctor. Also with the shuttles distance. Excursions to the next towns is doing the best with the collektivos, those on handzeichen at the main street hold. The simple trip to the example to Playa del Carmen costs about 30 pesos. For this purpose, as well as for tips you can good money to the lobby to change leave. Otherwise we recommend 1 Dollar notes from home to bring. Alternatively there is also a regular coach this route, the is still cheaper. Very important: the mexicans have obviously a penchant for your air conditioning... Always take a jacket otherwise one gets really frostbite ;-)! The nearby Maya Temple Tulum you drove only 10 minutes with the collectivo, stop there is directly at the entrance. The drivers to ask but actually always where you want, i also had the somewhat disconcerting experience, that this already with geübtem view on the wrist of passengers see, where to get off at, or would like to... If you want somewhere else ;-)... In Playa del Carmen there were shopping possibilities without end - from cheap to plush. The same goes with the restaurants; long streets, a shop and a restaurant next to the other. The port is also several times on the day the ferry to cozumel. In the vicinity of the hotel there was no restaurants or shopping, you have to really a little drive. In the sian Kaan even it is fairly quiet, also in the evening. There is a young girl with gitarrenbegleitung major hit. Not more, not less. Off and on there were shows in the sense of a sambagruppe. Everything was very nice and endeavored you can see, you don't have to.

  • Gastronomy
    5.0

    The à la carte restaurants are great but you have to book early. The buffet is perfectly fine, breakfast was without complaint and everything the heart desired. The dinner unfortunately tasted and also a bit 'lau'... I would have it i am keener desired... Local... But this is actually complain of a high standard. Through the hotel's water treatment, you could really everything heedlessly enjoy; despite the many guests came there were hardly bottlenecks and restocked virtually always. Every day there were issues with verscheidendenen fish and meat; also countless delicious starters and desserts. Asian, italian, american etc.... Unfortunately was the very large dining room noisy and also quite fresh air-conditioned. Everything was clean, always fresh set-to each course efficient covered. Attentive, friendly waiters, no waiting periods for beverages, on the contrary, it was rather too fast in the refill. The a al carte restaurant were really great! Both in the service, as well as the quality and the atmosphere. 6 hallways are possible, the actually no wishes open, in fact, you didn't eat everything ;-) unfortunately... It was soolecker...

  • Room
    6.0

    We had a junior garden suite just as described in the catalog. With a private jacuzzi in the aussebereich. And nasenbärbesuch on the terrace about 50 square meter room - new, modern bathroom Coffeemaker, minibar was daily freshly filled. Washed the dishes Daily laundry and towel change.

  • Hotel
    6.0

    Relatively new, quiet hotel with ~ 400 rooms. The rooms/suites were in maximally 2. story buildings, every house is surrounded by tropical vegetation. The entire area was from an unbelievable host diligent staff well maintained. The all-inclusive includes both all meals and drinks in the restaurants, as well as at the pool and beach. Wi-fi in the room and in the lobby included. A adult hotel, with mostly canadian and american guests. Europeans are in the minority, is the but not detract from our stay, with english, or better still, a little spanish, everything worked great. Some, few eastern europeans found also the way there were but in the Sian Ka'an'as decent as other guests. The 'party' seemed to be in the other area hotels and had in the restaurants of the sian Kaan no admission, just as few as the separate private beach. The sian Kaan guest, however, could, if he so wishes, everywhere food or beach/pool use. The membership of the respective hotel is for the staff at the color of the unfortunately unavoidable all-inclusive bracelet appreciation :-(. The average age of guests is between 35 and 45 years.

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Valérie
Nice hotel with exceptionally good food.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Very nice hotel with beautiful swimming pools (especially we liked the pool chairs - a pool right mattresses with pillows, where you can very comfortable sun). To the beach you can either 15-20 minutes walk or you can take the shuttle, the everything couple of minutes. The food is exceptionally good, especially in the asian à la carte restaurant. Apart from that, there was a buffet and a boarding school. Restaurant. There is also room service available in the all inclusive package has. Tip: although the restaurants of the sister hotel, the quality of the meals is however not with ... the Sian Ka'an to compare. Tip 2: the fitnesstudie tao is very small and hot. The study in b. p. Coba use (shuttle runs every few minutes) The only, we didn't really convince us, the rooms are. Here from suites to speak is plentiful over the top. There are normal double rooms, the Germany highest 4 star standard. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    1.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Christoph
Top hotel in a quiet location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Great hotel. No any negatives. The distance to the beach itself - every few minutes there is a shuttle. Never so well in an all inclusive buffet food... Only the golf is not accurately described. FTI speaks of golf and cart obligatory. Since the cart but per person 90 American Dollar mind, you can not really free golf speak. It would be of a special tariff speak: nevertheless the golf course as the drittschönste of Mexico rated (and this could vote) read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Michael
Not a luxury hotel.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2013
Hotel mar blau is a good choice. The descriptions in the catalog do not correspond to the facts. Luxury is different. The rooms is good thought, but the implementation has too many weaknesses, for a relaxing holiday. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
  • Room
    4.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
  • Service
    4.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Christine
The hotel is not 'luxury'...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel has 420 rooms, and is a ü18 hotel. Condition is ok, but not 'luxury'. Wi-fi is inclusive on a hotspot, the once a day must be renewed. Now over christmas were very many young people. Guest structure are very many americans, canadians. read hotel review
  • Room
    4.0

    We had a normal room in the villa 23 this is further way to the lobby and was very quiet. The size was sufficient. The equipment was nothing special. The closets or storage space left a little to be desired. The air conditioning was very quiet. There was a german program. The minibar was inclusive and refilled daily. Coffee maker is also available. The shower was nice and big. However, the light over the sink was broken. It took 3 days to it finally was fixed. Every day from room service animals from towels.

  • Hotel
    4.0

    The hotel has 420 rooms, and is a ü18 hotel. Condition is ok, but not 'luxury'. Wi-fi is inclusive on a hotspot, the once a day must be renewed. Now over christmas were very many young people. Guest structure are very many americans, canadians.

  • Service
    3.0

    Languages: only english or spanish The staff was always very friendly and courteous. However, drinks in the lobby bar from all imaginable glassware, for example red wine in sektglas (although the dining room 1m away, and you glasses can get), beer in saftglas, red wine was freezing served... In the evening there was always live music (always the same singer same songs), but this was too loud and then talk to may. Then there were still smaller shows, but would not need to be.

  • Location
    3.0

    Distance to the airport about 100 kilometer. the next town is Playa del Carmen. To reach with the collective or taxi.

  • Gastronomy
    4.0

    There is a buffet and various à la carte restaurants. The quality of the food was very good and the selection varied. The topics repeated every week. The dress code left a lot to be desired though... At christmas were even people in shorts sighting, although the reservation for long pants have been asked. The continued every evening fort, it was subject to are sorted out. For a 'luxury' hotel no-go.

  • Sport & Leisure
    3.0

    The pools are not very deep. The pool in the snack bar was a bit noisy. There is a pool at the à-la-carte-restaurant uxmal. This is very quiet, if not 4 days in the high season the paths saubergespritzt are (high pressure wipers). To get an employee early in the morning and at noon with a leaf blower through the area, which was also quite loud. The beach chairs are very nice, are however by the armrests not very convenient. The backrest, not high enough and comfortable is different.

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Nicole
Unfortunately no luxury hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
To sian Kaan belong still three further hotels, but the sian Kaan is the only erwachsenhotel the group Riviera Maya, this means no access for people under 18 years. You could see that, no matter where you look. It is the smallest one of the four hotels. The hotel is in a good condition, but it is also only a few years old and slow creep the first signs of wear and currently this hotel be overlooked. During our stay, there were very many americans guests, one must this or not. read hotel review
  • Room
    4.0

    We had a penthouse with jacuzzi, this was very spacious and had almost everything you need for two weeks. But also here was missing a little the perfect: we had in the bathroom, in the splices were in the shower, the first approach of mold. Of 6 lamps on the rooftop terrace, 4 and the staircase to the roof terrace was from 2 lamps unfortunately only a ☹ the couch was unfortunately not to relax.   We would recommend a room away from the lobby to take, because otherwise you the live music in the room... ☺   Except our water damage and the flaws in the service we were satisfied.   Please note: the water in the jacuzzi only once while walking read, so that the pipes are clean and hot water ☺

  • Hotel
    4.0

    To sian Kaan belong still three further hotels, but the sian Kaan is the only erwachsenhotel the group Riviera Maya, this means no access for people under 18 years. You could see that, no matter where you look. It is the smallest one of the four hotels. The hotel is in a good condition, but it is also only a few years old and slow creep the first signs of wear and currently this hotel be overlooked. During our stay, there were very many americans guests, one must this or not.

  • Service
    2.0

    Unfortunately we had at the service bad luck, so we unfortunately have to say, the service was not 5 star value ☹ The check-in you had to his english squeeze, as the instruction in a very complex area only in english and a very rapid pace will be made. For interjecting is no time and the remainder must one itself. We had a penthouse suite and we enjoyed it on a day in the evening rained in, the front desk then pointed out, send us the caretaker and then the maids, which simply our bed before the cabinet postponed. So was our bed again usable, but in our closet we came no longer purely. Unfortunately we do not know also, whether the leak in the roof repaired or not, the next day as we during the day on an excursion and unfortunately also no information from the desk got. Our bed we then also even again pushed back ☹ The room cleaning was good, but i would for 5 star more cleanliness expected... Our mirror was 5 days dirty and we had almost two weeks a dead fly on the stairs (indication, not swept), the towels had strange spots and cosmetic items were only rudimentarily refilled as well as the minibar, which is included in the price. We made use of the spa centre with a couple of massage, but unfortunately had to say, that we were both approaching massage occurred as on the run: it was in a affentempo the program was reeled down, that the service not even use could. It was the birthday of my man completely forget, we go every year at the same time and until now no hotel has the birthday forget ☹

  • Location
    5.0

    The hotel is about 90 minutes from the airport and 30 minutes from Playa del Carmen away. It is on a highway. Despite these said highway is the whole complex very green, one thinks one is in the jungle. Everywhere green where you look at. The highway is easy to forget and hardly audible. In the hotel complex there is a private shopping center, which had almost everything, what the heart desires. Within the hotel there was a transport system create small trains, which worked wonderfully and we never longer than 10 minutes for a train waited.

  • Gastronomy
    4.0

    The buffet has a wide selection of food and drink, much was freshly prepared, unfortunately, the choice for vegetarians let alone vegan very limited, here it is clear improvement. The service is good, but on the depended of the waiter at, one day to have we for 15 minutes on cups, cutlery and coffee waited, another day we were still not at all, and the coffee. In the evening the same game times came the waiters and sometimes not. A system we couldn't see. It recommends right after the arrival for the theme restaurants make reservations, the good are very fast. Our erachtensmpfehlen are all gourmet restaurants in all four hotels: great service and great food. The other restaurants were buffet restaurants with a separate main course, here can one luck have and this is delicious (like the mexican, mediterranean) or really bad (as the italians). Unfortunately we were from the japanese in sain Kaan disappointed, the service was disappointing, the food wasn't convincing, and also there it rained purely ☹ Were all the restaurants well maintained and clean, it is only happened once, that the glasses for juice in the morning were dirty.

  • Sport & Leisure
    2.0

    There are 4 pools in the sian Kaan and a private beach section and we have it two weeks long't manage also only to find a beach chair. The beach chairs were reserved early in the morning and blocked for the whole day and also no service response, although everywhere signs are on which no reservation is asked. That was for us a big minus, if we around 10:30 a. m. by 4 resorts roved, no free beach chair and then again on our luckily posted roof terrace fled. There are clearly too few beach chairs and umbrellas everywhere. A range of sports in the other three hotels, but we didn't use it.

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Karin
Great hotel with good service.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Super hotel. Nice large suites. Good service, all very nice and friendly. Very good restaurants with great friendly service. A big compliment to Claudia novelo from the front desk. Also the service in the restaurant was great! A big compliment to ' eglaydi ','Victor' u. 'Emma'. The room service was very good, everything ok the many decorations as regards towel figures. The longer way to the beach was the bähnlein no problem. Service at the beach 'Martha ' was great. Food and drinks in all restaurants were really super. Good location of the hotels in the greens' jungle '. ... Very good in nature embedded. We can only recommend it. read hotel review
  • Room
    6.0

    Nice suite with a view of the pool.

  • Sport & Leisure
    6.0

    Was ok. Lots of fun at the pool and beach.

  • Gastronomy
    6.0

    Everything excellent. Quality was very good.

  • Service
    6.0

    Everything was very good. Super friendly.

  • Hotel
    6.0

    Super hotel. Nice large suites. Good service, all very nice and friendly. Very good restaurants with great friendly service. A big compliment to Claudia novelo from the front desk. Also the service in the restaurant was great! A big compliment to ' eglaydi ','Victor' u. 'Emma'. The room service was very good, everything ok the many decorations as regards towel figures. The longer way to the beach was the bähnlein no problem. Service at the beach 'Martha ' was great. Food and drinks in all restaurants were really super. Good location of the hotels in the greens' jungle '. Very good in nature embedded. We can only recommend it.

  • Location
    6.0

    Large hotel area with lots of restaurants and a large long beautiful beach.

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Information about Luxury Bahia Principe Sian Ka´an Don Pablo Collection

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    A hotel that sums up to perfection the heavenly essence of the Caribbean; hence its name ‘Sian Ka’an’ - the term used by the ancient Mayans to refer to the origin of the heavens. Its streamlined design and minimalist décor form the ideal contrast against the exuberant Riviera Maya landscape and the iridescent waters that lap gently on its shores. This jewel of international wellness, and one of the finest tourist destinations on the Mexican Riviera, brings together all the elements you need to fully indulge in the fabulous delights of this Caribbean paradise.
  • Location
    Carretera Chetumal - Cancún Km 250. México
  • Accommodation
    420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite . Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom menities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu.
  • Food and Drink
    1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar
  • Leisure
    Motorised water sports (additional charge) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Hacienda Doña Isabel: karaoke bars, shows, live music and disco. 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas.
  • Other facilities and services
    Transfer to the beach and other facilities on the complex (at set times) Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions, Casino. Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. WiFi access in the lobby (free of charge) and in rooms (additional charge).

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Air conditioning
  • Free parking

Room amenities

  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • International
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check in from: 15:00
  • English
  • Late check out
  • Airport transfer
  • Multilingual
  • 24 hour security
  • Ocean
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service