# 13 of 161 hotels in Hermagor - Pressegger See

Falkensteiner Hotel Sonnenalpe(4 stars)

Sonnenalpe Nassfeld 9 9620 Hermagor View on map
Average rating
Recommended
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At a glance

  • Staff are very friendly (1)
    "Staff are very friendly" found in 1 review
    • " ... with older children not recommendable, food doesn't correspond to a four-star hotel ( was the cook on vacation? Ingredients from the mainland, wilted salad...) Very nice generous wellness area, staff are very friendly . " 
      4.0738095238095235
      September 2012
  • Great hotel (1)
    "Great hotel" found in 1 review
    • " Great hotel ! " 
      5.769047619047619
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.3
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    133
  • very good
    31
  • acceptable
    15
  • poor
    2
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.333333333333333

Great hotel for the winter break, we were very comfortable. The ski slopes are right on the hotel, so that in the morning the same after the breakfast los can start. We enjoyed the new year's eve arrangement and weren't dissapointed. Great room, wellness area a dream. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

Building Completion December 2011 mixed with old hotel. Interesting architecture. no comfort ambience partly Halls-Ribbed. no comparison to the brilliant atmosphere in the run-up to the takeover by falkensteiner. we were here three times before the takeover, but never again come. the house is now hotel for children led. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... with older children not recommendable, food doesn't correspond to a four-star hotel ( was the cook on vacation? Ingredients from the mainland, wilted salad...) Very nice generous wellness area, staff are very friendly. "  read hotel review
        4.0738095238095235
        September 2012
    Cons
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " All together the vacation was exactly after our expectations. Only point of criticism, the guests should not the not enough staff is available! This fact workest is prominent on the quality the entire hotels from! "  read hotel review
        4.828571428571428
        September 2012
Silvia
Mountain family hotel w/ beautiful surroundings
  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2014
Book the new rooms in the hotel, those are nice and probably well for a family stay. We had old room, which was small and not great to stay with children-no separate sleeping area as usual in Falkensteiner. The hotel has a nice atmosphere, generally nice staff, good facilities for children and beautifull surroundings with enough family activities. We had a bad service restaurant in the hotel restaurant. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    3.8
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Jürgen
Nice hotel, food good.
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
The hotel is very centrally located in the ski area and i therefore for the skiing perfect. The decor is great and in an excellent condition. However, the gastronomische competence but questionable: The breakfast is varied, but it is missing at 4 stars sophistication, this means there is only the usual, like in every other 3 - star hotel is to be found. The dinner is really difficult. It was a pseudo - award-winning cuisine. The food is very well arranged (i've never stayed in a 4 star hotel in Austria seen), was either cold or tasteless. Also several complaints/references ... to the waiter and also on the day of check out at the front desk were friendly, but there was no change or demand from the kitchen. Also here HolidayCheck i as a response only the friendly admission of the evidence seen (although many on the food aims). On the menu are wines for over 200 Euro or even for 750 Euro to find. I doubt but strong, that a guest on this amount in a normal room is ready. That was then also at the tables to see, that little wine was. I will probably not stay here again, as i'm in a ski holiday for the price (4 nights, circa €1,600 complete) good food this. read hotel review
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    3.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    4.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    6.0
Close
Thomas
Nice spa next to ski slopes
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2014
This hotel has a perfect location directly at the ski slopes as well as an excellent spa with outdoor pools. We had tons of snow an really enjoyed our stay. Reception staff was extraordinary friendly. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Astrid
Bad services & much to high price.
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2014
Hotel consists of an old and a new part. Reception very unfriendly! One has never asked, if everything was okay or whether enjoyed our stay. I was even my room card locked (without reason). When i with my problem went to the front desk i received the calenda, that a mistake happened. No sorry or similar took me to this time but not more surprised. read hotel review
  • Hotel
    2.0

    Hotel consists of an old and a new part. Reception very unfriendly! One has never asked, if everything was okay or whether enjoyed our stay. I was even my room card locked (without reason). When i with my problem went to the front desk i received the calenda, that a mistake happened. No sorry or similar took me to this time but not more surprised.

  • Room
    1.0

    We were in the main building (the old part) accommodated. Decor: rather dated (for example red carpet with flowers) Bathroom: hygiene leaves a lot to be desired, dirty drains, hair from the previous person in the shower. It was not worth the trouble found, in the bathroom up. (4 days, 4 days were my hair on the tiled floors), the toilet brush is an impertinence!

  • Gastronomy
    1.0

    Breakfast buffet: noisy and crowded Dinner: tasteless.

  • Location
    1.0

    We had with the weather unfortunately no luck and had therefore time, the area to consider. Unfortunately there are few alternatives - no aprés ski bar, no events. A tip, however, is the village inn noldi stubn. (very nice service).

  • Sport & Leisure
    2.0

    Pool was not used, since it was much too loud (no relaxation was possible). Good alternative offer but the hängesesseln the spa entrance.

  • Service
    1.0

    Service partly swamped. We had the plates sometimes the waiters, otherwise there is no space in the mini-table for 4 persons would have been.

Close
Katharina
Short stay in the winter.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2014
The location is great for skiers ideal. All in all a very nice hotel with well-equipped zinmnern, great lobby, beautiful spa area. The food is very good, varied and totally adequate. We are coming with great pleasure again, also for a longer stay. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Read all hotel reviews

Information about Falkensteiner Hotel Sonnenalpe

Hotel Information

Information from the hotel

Information from the hotel *

  • Guests can reach the upper floors by lift. Internet access and wireless internet access (for a fee) are available in the public areas. Gastronomic options offered by the establishment include a restaurant and a bar. Children can have fun playing in the garden. Additional features of the establishment include a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or car park. Among the additional services available are a babysitting service, a childcare service, room service and a laundry.
  • The establishment offers family rooms and non-smoking rooms. A balcony completes the range of amenities available in most accommodation units. Each accommodation unit features separate bedrooms, a double bed or a sofa-bed. Cots and extra beds are available. Among the amenities are a safe, a minibar and a desk. A fridge is included as standard. A telephone, a TV and a radio are provided for guests' convenience. In the bathrooms, guests will find a shower, a bath, a hairdryer and bathrobes.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. A waterslide provides fun for all ages. A hot tub provides an opportunity for relaxation. For those who enjoy watersports, aquafit is available. Guests staying in the establishment will find that it offers all of the necessary conditions for a memorable winter holiday. Guests can enjoy sporting activities such as skiing. A gym and table tennis are some of the sports and leisure options available at the establishment. Various spa options are offered, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Live music and a kids' club are among the available leisure options.
  • Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner and full board. Guests can enjoy the show cooking, during which the chefs create delicious specialities.
  • The following credit cards are accepted in the establishment: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Central heating
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Number of slides: 1
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 4 Stars
  • Check in from: 15:00
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Non-hotel guests can/cannot access the area: open
  • German
  • Early check in
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Cash payment
  • English
  • 24 hour security
  • Ticket service
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service