# 13 of 161 hotels in Hermagor - Pressegger See

Falkensteiner Hotel Sonnenalpe(4 stars)

Sonnenalpe Nassfeld 9 9620 Hermagor View on map
Average rating
Recommended
Trend

At a glance

  • Great hotel (3)
    "Great hotel" found in 3 reviews
    • " Great hotel ! " 
      5.769047619047619
      September 2012
    • " Actually one could at a four star hotel a bit more cleanliness expect. Dust everywhere and also not few. Meal times especially in the ... " 
      4.488095238095238
      July 2012
    • " Actually one could at a four star hotel a bit more cleanliness expect. Dust everywhere and also not few. Meal times especially in the evening not at all geared for small children! Apart from that a beautiful hotel . " 
      4.488095238095238
      July 2012
  • Staff are very friendly (2)
    "Staff are very friendly" found in 2 reviews
    • " ... with older children not recommendable, food doesn't correspond to a four-star hotel ( was the cook on vacation? Ingredients from the mainland, wilted salad...) Very nice generous wellness area, staff are very friendly . " 
      4.0738095238095235
      September 2012
    • " Thank you for the wonderful vacation. We recovered very well and can the falkensteiner hotel Sonnenalpe warmly recommend. Very friendly staff . Great location - with the Nassfeldcard (free) one lots of possibilities like for instance free ... " 
      5.878571428571428
      August 2012
  • Great location (1)
    "Great location" found in 1 review
    • " Thank you for the wonderful vacation. We recovered very well and can the falkensteiner hotel Sonnenalpe warmly recommend. Very friendly staff. Great location - with the Nassfeldcard (free) one lots of possibilities like for instance free transfer with ... " 
      5.878571428571428
      August 2012
We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.3
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    128
  • very good
    32
  • acceptable
    15
  • poor
    2
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.333333333333333

Great hotel for the winter break, we were very comfortable. The ski slopes are right on the hotel, so that in the morning the same after the breakfast los can start. We enjoyed the new year's eve arrangement and weren't dissapointed. Great room, wellness area a dream. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

Building Completion December 2011 mixed with old hotel. Interesting architecture. no comfort ambience partly Halls-Ribbed. no comparison to the brilliant atmosphere in the run-up to the takeover by falkensteiner. we were here three times before the takeover, but never again come. the house is now hotel for children led. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " Great hotel! "  read hotel review
        5.769047619047619
        September 2012
      • " Actually one could at a four star hotel a bit more cleanliness expect. Dust everywhere and also not few. Meal times especially in the ... "  read hotel review
        4.488095238095238
        July 2012
      • " Actually one could at a four star hotel a bit more cleanliness expect. Dust everywhere and also not few. Meal times especially in the evening not at all geared for small children! Apart from that a beautiful hotel. "  read hotel review
        4.488095238095238
        July 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " Thank you for the wonderful vacation. We recovered very well and can the falkensteiner hotel Sonnenalpe warmly recommend. Very friendly staff. Great location - with the Nassfeldcard (free) one lots of possibilities like for instance free transfer with ... "  read hotel review
        5.878571428571428
        August 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " ... with older children not recommendable, food doesn't correspond to a four-star hotel ( was the cook on vacation? Ingredients from the mainland, wilted salad...) Very nice generous wellness area, staff are very friendly. "  read hotel review
        4.0738095238095235
        September 2012
      • " Thank you for the wonderful vacation. We recovered very well and can the falkensteiner hotel Sonnenalpe warmly recommend. Very friendly staff. Great location - with the Nassfeldcard (free) one lots of possibilities like for instance free ... "  read hotel review
        5.878571428571428
        August 2012
    Cons
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " All together the vacation was exactly after our expectations. Only point of criticism, the guests should not the not enough staff is available! This fact workest is prominent on the quality the entire hotels from! "  read hotel review
        4.828571428571428
        September 2012
  • Sport
    Pros
    • Spa (1)
      Comments related to "Sport" found in 1 review
      • " ... huts and pastures. ( transport bicycle with the aerial ropeway possible). For families there is a comfortable bike trail next to the river 'Gail' along. The day then in the swimming pool and in the wonderful wellness area and the children are at Gabi and Verena in falkyland in very good hands. "  read hotel review
        5.878571428571428
        August 2012
Silvia
Mountain family hotel w/ beautiful surroundings
  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2014
Book the new rooms in the hotel, those are nice and probably well for a family stay. We had old room, which was small and not great to stay with children-no separate sleeping area as usual in Falkensteiner. The hotel has a nice atmosphere, generally nice staff, good facilities for children and beautifull surroundings with enough family activities. We had a bad service restaurant in the hotel restaurant. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    3.8
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Jürgen
Nice hotel, food good.
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
The hotel is very centrally located in the ski area and i therefore for the skiing perfect. The decor is great and in an excellent condition. However, the gastronomische competence but questionable: The breakfast is varied, but it is missing at 4 stars sophistication, this means there is only the usual, like in every other 3 - star hotel is to be found. The dinner is really difficult. It was a pseudo - award-winning cuisine. The food is very well arranged (i've never stayed in a 4 star hotel in Austria seen), was either cold or tasteless. Also several complaints/references ... to the waiter and also on the day of check out at the front desk were friendly, but there was no change or demand from the kitchen. Also here HolidayCheck i as a response only the friendly admission of the evidence seen (although many on the food aims). On the menu are wines for over 200 Euro or even for 750 Euro to find. I doubt but strong, that a guest on this amount in a normal room is ready. That was then also at the tables to see, that little wine was. I will probably not stay here again, as i'm in a ski holiday for the price (4 nights, circa €1,600 complete) good food this. read hotel review
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    3.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    4.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    6.0
Close
Thomas
Nice spa next to ski slopes
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2014
This hotel has a perfect location directly at the ski slopes as well as an excellent spa with outdoor pools. We had tons of snow an really enjoyed our stay. Reception staff was extraordinary friendly. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Astrid
Bad services & much to high price.
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2014
Hotel consists of an old and a new part. Reception very unfriendly! One has never asked, if everything was okay or whether enjoyed our stay. I was even my room card locked (without reason). When i with my problem went to the front desk i received the calenda, that a mistake happened. No sorry or similar took me to this time but not more surprised. read hotel review
  • Hotel
    2.0

    Hotel consists of an old and a new part. Reception very unfriendly! One has never asked, if everything was okay or whether enjoyed our stay. I was even my room card locked (without reason). When i with my problem went to the front desk i received the calenda, that a mistake happened. No sorry or similar took me to this time but not more surprised.

  • Room
    1.0

    We were in the main building (the old part) accommodated. Decor: rather dated (for example red carpet with flowers) Bathroom: hygiene leaves a lot to be desired, dirty drains, hair from the previous person in the shower. It was not worth the trouble found, in the bathroom up. (4 days, 4 days were my hair on the tiled floors), the toilet brush is an impertinence!

  • Gastronomy
    1.0

    Breakfast buffet: noisy and crowded Dinner: tasteless.

  • Location
    1.0

    We had with the weather unfortunately no luck and had therefore time, the area to consider. Unfortunately there are few alternatives - no aprés ski bar, no events. A tip, however, is the village inn noldi stubn. (very nice service).

  • Sport & Leisure
    2.0

    Pool was not used, since it was much too loud (no relaxation was possible). Good alternative offer but the hängesesseln the spa entrance.

  • Service
    1.0

    Service partly swamped. We had the plates sometimes the waiters, otherwise there is no space in the mini-table for 4 persons would have been.

Close
Katharina
Short stay in the winter.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2014
The location is great for skiers ideal. All in all a very nice hotel with well-equipped zinmnern, great lobby, beautiful spa area. The food is very good, varied and totally adequate. We are coming with great pleasure again, also for a longer stay. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Read all hotel reviews

Information about Falkensteiner Hotel Sonnenalpe

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Playground
  • Hotel safe
  • Lift
  • Number of lifts: 4
  • Central heating
  • Free parking

Room amenities

  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Standard balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • International
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Number of slides: 1

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Finnish sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check in from: 15:00
  • Babysitting/Child services
  • English
  • Early check in
  • Gay friendly
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Cash payment
  • 24 hour security
  • Ticket service
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper