# 1 of 5 hotels in Playa Esmeralda

Hotel Paradisus Rio de Oro(5 stars)

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At a glance

  • Dream hotel (7)
    "Dream hotel" found in 7 reviews
    • " Dream hotel for honeymoon " 
      5.730952380952381
      September 2012
    • " We spent our honeymoon at this dreamlike hotel and must say, that it simply a dream was. The complex is really nice to nature and because of the size one gets never the feeling the hotel have lots of guests. You ... " 
      5.730952380952381
      September 2012
    • " Rio de Oro - an excellent hotel " 
      5.457142857142857
      October 2012
    • " Great complex " 
      4.3999999999999995
      July 2012
    • " The hotel is very good equipped, some restaurants and bars are available for a relaxing and relaxing vacation perfect! ... " 
      4.3999999999999995
      July 2012
    • " Great hotel , great holiday, great country! " 
      5.161904761904763
      September 2012
    • " Great hotel, great holiday , great country! " 
      5.161904761904763
      September 2012
  • The rooms are in good condition (1)
    "The rooms are in good condition" found in 1 review
    • " ... recommendable is El patio with the lemon cheesecake as a dessert:-) ( another tip for the men, long pants were definitely Duty and one should sufficient carry forward, the best thin Stoffhosen!). The rooms are in good condition and the bathroom with jacuzzi and outdoor shower is an experience. " 
      5.366666666666667
      August 2012
  • Hotel in a great location (1)
    "Hotel in a great location" found in 1 review
    • " Top hotel in a great location -top perfect " 
      5.485714285714286
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.4
  • Service
    5.1
  • Location
    4.4
  • Gastronomy
    5.1
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    39
  • very good
    19
  • acceptable
    4
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.633333333333333

We have royal service booked which was okay. To eat we had to go to the other part of the dangers. Restaurant at royal area bad but bars much better. Close to hotel there is nothing. We had a individual trip with vintage cars to holguin made which was fine... We had a suite with view of the sea which very nice was. The butler service we often taken into account and it has excellent system functioned. Unfortunately no wi-fi in the whole hotel i found a bit …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

We rate here only the benefits in the royal service. The rest of the hotel is great, we have stayed three times over there and will go there again. With our 4. stay but we were very dissapointed - value royal stands in no relation. Here only the royal club! …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " Dream hotel for honeymoon "  read hotel review
        5.730952380952381
        September 2012
      • " We spent our honeymoon at this dreamlike hotel and must say, that it simply a dream was. The complex is really nice to nature and because of the size one gets never the feeling the hotel have lots of guests. You ... "  read hotel review
        5.730952380952381
        September 2012
      • " Rio de Oro - an excellent hotel "  read hotel review
        5.457142857142857
        October 2012
      • " Great complex "  read hotel review
        4.3999999999999995
        July 2012
      • " The hotel is very good equipped, some restaurants and bars are available for a relaxing and relaxing vacation perfect! ... "  read hotel review
        4.3999999999999995
        July 2012
      • " Great hotel, great holiday, great country! "  read hotel review
        5.161904761904763
        September 2012
      • " Great hotel, great holiday, great country! "  read hotel review
        5.161904761904763
        September 2012
  • Location
    Pros
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... recommendable is El patio with the lemon cheesecake as a dessert:-) ( another tip for the men, long pants were definitely Duty and one should sufficient carry forward, the best thin Stoffhosen!). The rooms are in good condition and the bathroom with jacuzzi and outdoor shower is an experience. "  read hotel review
        5.366666666666667
        August 2012
Walter
High very relaxing with very friendly service
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2014
Very comfortable and spotlessly clean apartments with a beautiful setting in the Royal service area and the lobby. Also the 5 à la carte restaurants are both the style and very tastefully decorated. The food was in all restaurants the host country was very good. Fish and lungustenliebhaber without charge to your bill in full. Also worth mentioning is the friendly warmth of the entire staff. The assistant manager food and beverages Carlos speaks 4 languages and is very spoke guests. The 3 beaches in the Royal service area are very quiet and clean, ideal for those seeking relaxation. Very ... nice and pleasant i found the beach of the beach bar. Also here is particularly good and friendly service from julio and arnaldi to be highlighted, the relentless your guests with cocktails, sandwiches, and small fruchtstäbchen. Also on request the lunch served on the beach. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Klaus & Sonja
A bit in the years
  • Recommended hotel
  • Couples
  • Other stay
  • March 2014
excellent food, too much people if booked up, beach/bay is also too little for quantity of people plant is a little bit worn out read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    3.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Room
    4.3
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    1.0
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Ralph
Good hotel to the port a trip
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
This hotel is for guests, who seek tranquility and not from the resort out to. It is not the ' true ' Cuba. For a short holiday after a trip it is good. The pool is relatively small for such a large area and the service for the beach chairs at the beach is also good. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Andreas
Gorgeous location on a high level.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Completely great plant with very many possibilities to linger, not completely new anymore, but constant maintenance and improvements, culinary highlights :-) you will be in Cuba not many find something better! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
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Heike
From canadian Ballermann and construction.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone ..., with a lot of alcohol enriched loud communication maintained. read hotel review
  • Room
    6.0

    Our suite was about 45 square meter large and to the back garden. The furniture was good. A 220 - volt outlet and a telephone were available. There was a tv with lots of channels (the only german channels was the 'Deutsche Welle'). The mini bar was replenished every day. This also applies to the coffee in the little coffee maker. There was a bathtub and a bidet. The bathroom was spatially from the sink separated. The bathroom was large and clean.

  • Hotel
    4.0

    Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone, with a lot of alcohol enriched loud communication maintained.

  • Gastronomy
    4.0

    There were four à-la-carte restaurants (free advance booking is required), a self-service restaurant, two pool restaurants and a bar in the lobby. The quality and quantity of the food was totally rich. With daylight flew many birds through the self-service restaurant and the poolside restaurant. I found it very cumbersome, my food for the birds to defend. In some places (chairs, floors) was their need to see, which i found very unhygiensisch found.

  • Service
    6.0

    The staff was always friendly and spoke (next to spanish) english and sometimes also german. The room cleaning was superficially okay. (one should not behind the closets or under the bed!). The front desk staff as very reliable experienced (the waking service functioned and a complaint was on the same day).

  • Sport & Leisure
    3.0

    There was a disco, which we did not visit however. The evening program was very varied. Beach chairs were sufficiently available. These have we sometimes the droppings inside the numerous existing lizards (the largest were up to 30 centimeter long) free must. I found it disgusting. The umbrellas were made of wood and with reed covered. These canopies were partly broken and were during our presence with hammer and nail retreaded. This work found with quite a lot of staff. The workers were very noisy and let us not disturb...

  • Location
    6.0

    The hotel is right on the beach. The airport is about 50 kilometer away in holguin. That is the next convenient location. Shopping possibilities were in the hotel shop. The entertainment program in the hotel was varied. Walking is a neighboring hotel, otherwise there is no infrastructure in the vicinity. There is once per day the possibility, with the bus fee to holguin and get back. About three times a day with a bus you have to pay to a restaurant and back.

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Information about Hotel Paradisus Rio de Oro

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This elegant hotel lies directly beside Esmeralda Beach in the province of Holguín in the northwest of Cuba. Exclusively located in the centre of Naranjo Bay Nature Park, the hotel is surrounded by lush tropical vegetation and facing one of the most beautiful coral reefs in the world. It is 5 km to Guardalavaca whilst De Banes is 45 km away and it is 55 km to Havana. The international airport lies approximately 70 km from the hotel.
  • The hotel features 356 accommodation units. A lobby and a reception are available to guests. Amenities include a cloakroom, a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. The hotel offers various facilities for guests with disabilities. Gastronomic options offered by the hotel include a restaurant, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. A playroom is also among the amenities at the hotel. Parking facilities available to guests include a garage (for a fee) and a car park. Additional services include medical assistance, room service, a laundry and a hairdressing salon. Active guests can make use of the bicycle hire service to explore the surrounding area (for a fee).
  • All rooms feature air conditioning, a kitchen and a bathroom. Bathrooms with wheelchair access are also bookable. Most accommodation units additionally feature a balcony or a terrace. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features a double bed or a king-size bed. A safe and a minibar also feature. The rooms offer a range of amenities, including tea and coffee making equipment. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio, a stereo system, a CD player and wireless internet access. Guests will also find slippers provided. Some of the accommodation units are wheelchair-accessible. Each of the bathrooms is equipped with a shower, a bath, a spa bath, a hairdryer and bathrobes.
  • The hotel offers an outdoor pool and a children's pool. The sun loungers and parasols on the sun terrace offer a great place to unwind. The hot tub offers revitalisation. There is also a poolside snack bar. The hotel offers a very extensive sport and leisure programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, handball, basketball, golf, archery and horse riding. For a fee, fishing is also available. With windsurfing, pedal boat hire, canoeing, sailing, catamaraning, kayaking, snorkelling, diving, aqua aerobics and aquafit, fans of watersports will have plenty to choose from. The hotel also offers fans of sports a wide range of indoor activities, such as a gym, table tennis, badminton, pool/billiards, darts, squash, yoga and gymnastics. Spa options offered include a spa. For additional fees, guests can enjoy numerous other facilities and services, such as a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme, an entertainment programme for adults, live music, a disco and a kids' club provide guests with recreational options during their free time.
  • The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B and All-inclusive. Special meals, including special dietary cuisine, are available. Snacks can be enjoyed at the hotel. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Drinks are included for guests. Alcohol-free drinks and alcoholic drinks are available at the establishment.
  • All major credit cards, including VISA and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Fire alarm

Gastronomy

  • Full board
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Pets allowed
  • Laundry service