# 1 of 5 hotels in Playa Esmeralda

Hotel Paradisus Rio de Oro(5 stars)

Crta. Guardalavaca 01906 Playa Esmeralda View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.4
  • Service
    5.2
  • Location
    4.3
  • Gastronomy
    5.2
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    33
  • very good
    16
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.5

Hotel in general: The hotel is located in direct location on a white sandy beach, with partly rocky upstream sections. The Areal has a spacious and super well-kept garden area. The driving directions to the hotel, which was at the Playa Esmeralda is, is about 50 kilometer from the airport (1 1/4 hours with the car and the eingerechneten street conditions) away. After guardalavaca and its sandy beach (highly recommended) are it about 10 minutes. The hotel …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

We rate here only the benefits in the royal service. The rest of the hotel is great, we have stayed three times over there and will go there again. With our 4. stay but we were very dissapointed - value royal stands in no relation. Here only the royal club! …  read hotel review

read more Acceptable, Poor, Terrible reviews
Walter
High very relaxing with very friendly service
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2014
Very comfortable and spotlessly clean apartments with a beautiful setting in the Royal service area and the lobby. Also the 5 à la carte restaurants are both the style and very tastefully decorated. The food was in all restaurants the host country was very good. Fish and lungustenliebhaber without charge to your bill in full. Also worth mentioning is the friendly warmth of the entire staff. The assistant manager food and beverages Carlos speaks 4 languages and is very spoke guests. The 3 beaches in the Royal service area are very quiet and clean, ideal for those seeking relaxation. Very ... nice and pleasant i found the beach of the beach bar. Also here is particularly good and friendly service from julio and arnaldi to be highlighted, the relentless your guests with cocktails, sandwiches, and small fruchtstäbchen. Also on request the lunch served on the beach. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Klaus & Sonja
A bit in the years
  • Recommended hotel
  • Couples
  • Other stay
  • March 2014
excellent food, too much people if booked up, beach/bay is also too little for quantity of people plant is a little bit worn out read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    3.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Room
    4.3
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    1.0
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Ralph
Good hotel to the port a trip
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
This hotel is for guests, who seek tranquility and not from the resort out to. It is not the ' true ' Cuba. For a short holiday after a trip it is good. The pool is relatively small for such a large area and the service for the beach chairs at the beach is also good. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Andreas
Gorgeous location on a high level.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Completely great plant with very many possibilities to linger, not completely new anymore, but constant maintenance and improvements, culinary highlights :-) you will be in Cuba not many find something better! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
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Florian
A paradise on Cuba.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Hotel in general: The hotel is located in direct location on a white sandy beach, with partly rocky upstream sections. The Areal has a spacious and super well-kept garden area. The driving directions to the hotel, which was at the Playa Esmeralda is, is about 50 kilometer from the airport (1 1/4 hours with the car and the eingerechneten street conditions) away. After guardalavaca and its sandy beach (highly recommended) are it about 10 minutes. The hotel hop on hop off buses from, 5 cuc per person., it is recommended also for excursions on your own, about the staff at ... the entrance of the hotel a taxi to take, in the immediate vicinity is possible. With taxis or horse-drawn carriages the best in advance the fare clarify, the fragmented speak german. Through our tour, we have the various categories of hotels, the differences from the city and beach. We were very pleasantly surprised, as we in the paradisus Rio de oro arrived, not only because, as we already 2009 to Cuba (Varadero) have been, but, during our stay different vacationers met had, on offer for example by neighboring hotel on the Playa Esmeralda, the pros and cons of their hotels told. The hotel is maintained very well, it were daily gardening and renovations. For some this will be as annoying, if one considers, however, that due to the climatic conditions as appears to be necessary, then you have this is acceptable. We have always a nice entertainment in spanish and a little german with the workers. If the umbrellas in the area and other roofs repair, by the latest storm affected, it is so, you can also learn something, in other words, that they are not with reed, but covered with palm leaves are. Who feels disturbed, can relax in the spacious area otherwise a quiet place. read hotel review
  • Room
    5.0

    The spacious rooms are located on the ground floor and the first floor, on each floor there are four rooms with a balcony and garden views. Room with a direct ocean view, there was no, but it was with a few possible to see the sea. The garden view was very nice and such a beautiful and peaceful view. From the entrance to the right is the spacious sink with large mirror, opposite a schiebetürenkleiderschrank in which the safe (this is included in the price). The bathroom with toilet, bathtub and bidet is through a door separated. The large double bed, a stand for the bags and the flat screen tv are located in the high part of the area, on a small stage comes one to the fridge (minibar) the coffee maker etc. Through a large sliding door you got onto the balcony, this is adequate with two chairs and a small table stocked. A seating area is located in the right part of the room, as well as a sofa. The room and the furniture is very well maintained. Euro outlets available (110-220 volt).

  • Location
    5.0

    You must know, that this hotel is the most suitable for those seeking peace. As i said, the directions of the Playa esmerlada the hotel is rustic. The next larger city is guardalavaca 8 kilometer away. You could also with the taxi without further a small tainodorf visit, especially for tourists, it is this on your own to visit, that works then much more authentic. Shopping possibilities are for cuban standards the hotel outside of the hotel is hardly to nothing within walking distance. For excursions to Havanna applied on the best by plane from holgiun to book, after Santiago de Cuba you have to take the bus about 3-4 hours to complete. You can relax in the hotel a car/scooter rent with the necessary conditions, but we did not do this due to the road conditions, and limited linguistic knowledge, if something happens. It is not european.

  • Hotel
    6.0

    Hotel in general: The hotel is located in direct location on a white sandy beach, with partly rocky upstream sections. The Areal has a spacious and super well-kept garden area. The driving directions to the hotel, which was at the Playa Esmeralda is, is about 50 kilometer from the airport (1 1/4 hours with the car and the eingerechneten street conditions) away. After guardalavaca and its sandy beach (highly recommended) are it about 10 minutes. The hotel hop on hop off buses from, 5 cuc per person. , it is recommended also for excursions on your own, about the staff at the entrance of the hotel a taxi to take, in the immediate vicinity is possible. With taxis or horse-drawn carriages the best in advance the fare clarify, the fragmented speak german. Through our tour, we have the various categories of hotels, the differences from the city and beach. We were very pleasantly surprised, as we in the paradisus Rio de oro arrived, not only because, as we already 2009 to Cuba (Varadero) have been, but, during our stay different vacationers met had, on offer for example by neighboring hotel on the Playa Esmeralda, the pros and cons of their hotels told. The hotel is maintained very well, it were daily gardening and renovations. For some this will be as annoying, if one considers, however, that due to the climatic conditions as appears to be necessary, then you have this is acceptable. We have always a nice entertainment in spanish and a little german with the workers. If the umbrellas in the area and other roofs repair, by the latest storm affected, it is so, you can also learn something, in other words, that they are not with reed, but covered with palm leaves are. Who feels disturbed, can relax in the spacious area otherwise a quiet place.

  • Sport & Leisure
    5.0

    The pool with sea view, was very clean this we often used. The entertainment was available for all but very discreet in the background. This but we did not use it, therefore, we cannot judge.

  • Gastronomy
    6.0

    In the buffet restaurant we were during our entire stay at any mealtime, very well cared for. After the greeting at the entrance (early, noon, evening) it was to his freiwählbaren capacity. It was you never alone left, even if during our stay only 1 - the hotel was very full and you will be charged no seat got. After about 5 minutes one then again at a free table. This had not with special touches be bought, it was simply a concession from a few words in spanish. Certainly you had with the time their preferences, but this was gradually immediately recognized and uncomplicated way fulfilled. At the end of our trip we then it showed up perceptibly. After a short time the warmth and cuban joy experienced. All were very attentive even the chef had partly helped, everything was tidy and always clean. Only guests have their table to leave, that you say from which country they came. For birds, through the net came, no one can claim to be, which however immediately by the staff have been displaced. This did not bother us, because they did not come to our table, but if somebody mind should in the glasshouse food.

  • Service
    6.0

    We have moved almost three-week stay only the buffet restaurant, beach restaurant and once in the afternoon at the pool restaurant visited. The à-la-carte restaurants were apparently great, but like i said, we didn't visited. Daily our mini bar was filled up also without tips (for a cuc in the refrigerator gave it then already times 2 cervecas more). Daily cleaning of our room, various loving figures on the bed, everything without complaint. Everything was always refilled, also as some write here, there was enough soap, paper and shower gel provided by the hotel. But i am sure this probably yes everyone in his bags Germany for everyone. The check-in, check-out and requests during our stay and questions were always to fullest satisfaction. There was always a possibility of communication partly in german, english and spanish. There is the possibility a tarjeta for internet and telephony available for purchase. 1 hour 9 cuc. However it was extremely cold because of the air conditioning. But it worked out excellent, because you have to know who Vodafone has, on Cuba nowhere front desk.

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Well-kept hotel area with a small beach.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2013
About the hotel in general was extensive. We found the size, the well-kept garden Very pleasant. read hotel review
  • Room
    4.0

    Room is really well furnished, the bathroom is in need of a renovation.

  • Hotel
    4.0

    About the hotel in general was extensive. We found the size, the well-kept garden Very pleasant.

  • Gastronomy
    4.0

    The food in the various restaurant was okay. The cocktails were, as already often mentioned, very sweet. The best drink you like the cubans a dark rum (7 years santiago) relaxation. The sparrows in the restaurant didn't bother us.

  • Service
    5.0

    All staff was super friendly.

  • Location
    3.0

    As in the description there were 3 bays. The main beach is in about 12 minutes' maze ' it closes itself still 2 Sol hotels. Unfortunately, the section for the paradisus very small. The beach chairs and umbrellas are so closely as Arenal in july. The area is very rocky. (bathing shoes) quiet it is behind the sailboats. The 2. the beach is very romantic and tropical trees. Unfortunately only for guests of the spa ' s. The 3. beautiful beach is unfortunately also only for guests, the The royal service has been booked. On the main beach it smelled during our stay always very unpleasant sewerage... If you're looking for a beautiful beach, should please not there Holidays.

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Heike
From canadian Ballermann and construction.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone ..., with a lot of alcohol enriched loud communication maintained. read hotel review
  • Room
    6.0

    Our suite was about 45 square meter large and to the back garden. The furniture was good. A 220 - volt outlet and a telephone were available. There was a tv with lots of channels (the only german channels was the 'Deutsche Welle'). The mini bar was replenished every day. This also applies to the coffee in the little coffee maker. There was a bathtub and a bidet. The bathroom was spatially from the sink separated. The bathroom was large and clean.

  • Hotel
    4.0

    Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone, with a lot of alcohol enriched loud communication maintained.

  • Gastronomy
    4.0

    There were four à-la-carte restaurants (free advance booking is required), a self-service restaurant, two pool restaurants and a bar in the lobby. The quality and quantity of the food was totally rich. With daylight flew many birds through the self-service restaurant and the poolside restaurant. I found it very cumbersome, my food for the birds to defend. In some places (chairs, floors) was their need to see, which i found very unhygiensisch found.

  • Service
    6.0

    The staff was always friendly and spoke (next to spanish) english and sometimes also german. The room cleaning was superficially okay. (one should not behind the closets or under the bed!). The front desk staff as very reliable experienced (the waking service functioned and a complaint was on the same day).

  • Sport & Leisure
    3.0

    There was a disco, which we did not visit however. The evening program was very varied. Beach chairs were sufficiently available. These have we sometimes the droppings inside the numerous existing lizards (the largest were up to 30 centimeter long) free must. I found it disgusting. The umbrellas were made of wood and with reed covered. These canopies were partly broken and were during our presence with hammer and nail retreaded. This work found with quite a lot of staff. The workers were very noisy and let us not disturb...

  • Location
    6.0

    The hotel is right on the beach. The airport is about 50 kilometer away in holguin. That is the next convenient location. Shopping possibilities were in the hotel shop. The entertainment program in the hotel was varied. Walking is a neighboring hotel, otherwise there is no infrastructure in the vicinity. There is once per day the possibility, with the bus fee to holguin and get back. About three times a day with a bus you have to pay to a restaurant and back.

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Beautiful area with beautiful spa area.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The relatively large area has rooms in different buildings. The junior suites are in two-story buildings with 16 units accommodated, while it also walk in bungalows with shower and hammock is (junior suites deluxe). The hotel also features a royal area. We had a junior suite in building 17 and found this perfectly adequate. The main area is really very well-kept, but there are also natural spaces, which noticeably less attention. The cleanliness of the entire hotel was very good. At our travel time there were an estimated 90 percent english and canadians and the remaining 10 percent mixed nationalities ... in the area. There was very little german. The age structure was multicolored mixed. Wi-fi is available and works best in the lobby near the pc area in which the internet is paid. One hour cost 4.50 cuc. It is, of course, no comparison to our german internet. The reception with the mobile phone to Germany worked very well. read hotel review
  • Hotel
    5.0

    The relatively large area has rooms in different buildings. The junior suites are in two-story buildings with 16 units accommodated, while it also walk in bungalows with shower and hammock is (junior suites deluxe). The hotel also features a royal area. We had a junior suite in building 17 and found this perfectly adequate. The main area is really very well-kept, but there are also natural spaces, which noticeably less attention. The cleanliness of the entire hotel was very good. At our travel time there were an estimated 90 percent english and canadians and the remaining 10 percent mixed nationalities in the area. There was very little german. The age structure was multicolored mixed. Wi-fi is available and works best in the lobby near the pc area in which the internet is paid. One hour cost 4.50 cuc. It is, of course, no comparison to our german internet. The reception with the mobile phone to Germany worked very well.

  • Location
    5.0

    The hotel is located about 1 hour and 15 minutes from the airport holguin away. It is right on the beach Playa Esmeralda, although the beach area to the hotel is not very big. Some guests are the beach of the neighboring hotel establishments, which is not far away. Also here could beach chairs can be used. The spots in the shade at the paradisus beach itself are limited. At our time there were many guests, the only used the pool and it was especially in the 2. the beach peaceful. The pool chairs on the beach in the evening and depending on the needs in the morning again hingeräumt. We were also never in a hotel. The beach ends in the area of the hotel through a steep coast, partly by bays ( caleticas beaches) is interrupted. A bay is part of the spa area. Here one has a claim on a couch, if one of the day a massage booked. The other bays are royal area. A use was possible, but also here without a claim on a chair. The spa area was a dream and you should at least once in your stay a visit to treat yourself. The range then also from 9:30 a. m. until 5:00 p. m. use. In the vicinity of the hotel itself is it except for the town of guardalavaca nothing. We have a carriage there done (duration altogether 2 hour price 20 cuc), which was interesting. In guardalavaca there is a tiny market and a really very beautiful and wide beach. The kutsch-driver wait every day directly in front of the hotel. Who quicker likes can also take a bus. If you are looking for peace, in the hotel was very well cared for, as you partly also for minutes through the area and no people to meet.

  • Sport & Leisure
    5.0

    The pool we did during our stay didn't use it, as we prefer the sea. There was the pool of the english guests, including the swim up bar was hijacked. The prejudice, that the german beach chairs at the earliest morning confirmed it at least not. There were also other already 7:00 a. m. with the towel under the arm on the way, although there are enough gave. The condition of the beach chairs at the beach was ok and there were also enough. A bit of a problem, the spots in the shade. There is a shower at the beach and in the pool area. In the lobby there was each evening so from about 7:00 p. m. live music. Then there is from 9:45 p. m. the evening show. Who then still not enough, can 11:00 p. m. until 2:00 a. m. the disco visit. We found these really good and it also music requests met. The disco has its own bar, which also in the all inclusive is. The lobby bar was open around the clock. Whoever gladly dives, the the hotel offers the possibility of two dives on the day (also in the all inclusive) for the first dive you will already 8:15 a. m. picked us up at the hotel, in the 2. 10:15 a. m.. Against 1:00 p. m. you're back in the hotel. The dives from a hotel of the Playa Pesquero instead of. The transfer takes about 30 minutes, as many hotels were driven to. The paradisus, 10 divers use the offer, except on sunday. Bookable is always a day in advance at the handing out beach towels. Many were also on the beach in front of the hotels with snorkelling equipment on the way. The region is good for snorkeling, the red sea but it is no comparison.

  • Service
    6.0

    The service in the hotel we found very good, with small exceptions. Especially we were delighted by our reinigungswunder yisell, the us each day a spotless lite rooms at. Their friendliness and her laugh was infectious. Also we found every day other figures on our bed. At the reception and also in various restaurants, there is the staff at least with simple german come. The service in all the restaurants and at the bars was great and we had no reason to complain.

  • Gastronomy
    5.0

    In the hotel itself there was a main restaurant and 4 spezialitätemrestaurants (japanese, cuban, mediterranean and international). These restaurants are included in the price. There is a further restaurant in the royal area, which you also as a guest outside this range can book, however liable to pay the costs. One wanted to travel to 8:00 p. m. food, recommends a timely reservation, the specialty restaurants much frequented. We except for the restaurant in the royal area all tried and found the food to be very good. In the japanese restaurant, there were tables with 8 people and a cook, the the desired food freshly prepared. This is really a great idea. Really very good and very varied we found the food in the main restaurant in buffet form, all the same to which meal time. Here we were really surprised. The restaurant on the beach (at noon with live music) and at the pool has a very good menu and we tried dishes all large praise. The atmosphere in the main restaurant was also not only because of the open architecture great. I was disappointed from the cocktails. This will hardly freshly prepared, but are ready together mixed. Tasted like you. The first week of our holiday there were still Martini, but that was then also all. The first time, there was no list of drinks at the bar and it was an advantage, if you're already in the apron knew what you wanted to drink. The last days of our vacation was then a from. Conclusion food great, drinks expandable, but the beer (bucanero) tasted. Important to know is, that you also the room service could use for free, for example if you very late on the departure day after the dinner times arrive at the hotel, or if you have a trip booked, the before breakfast starts. The is no problem at all. Tips are gladly taken, but not generally expected. Because of the very good service, we gladly.

  • Room
    5.0

    The rooms are large and really typical and tasted good. The mattresses from the bed were very good. Storage space was plentiful. The biggest downside of the room is the bathroom. This has, in my opinion, just 3 stars. But you have to the management on, that the problem recognized, because in two buildings, the renovations on full blast. Outside the bathroom there was a room with a large vanity and a huge mirrored wardrobe with safe. This area is still better in order. Plus everything was perfectly cleaned every day. The air conditioning worked great and it was also pretty quiet. The lowest level was enough here from. The minibar was daily with two cans Cola, i'd like two cans lemonade (similar Fanta and Sprite) i'd like two cans beer and water filled. The balcony was very spacious and the chairs comfortable. The coffee maker we found a little difficult in the service, but it was available. A normal kettle would maybe an advantage.

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Margarete
The hotel is on cuba's east coast
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Without children, quiet area. Everything as what you need for a relaxing upscale holiday. Very recommendable. read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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Olla
More another day in paradise! Rio de oro! Always again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
The hotel is about 1,5 hour away by train from the airport. The hotel is very big, consists of many houses, by the rooms (8 parties per house) and has 2 floors and is wide-ranging. Because we travelled out of season, we hardly something from our neighbors heard. The size of the room a junior suite is about 40 square meter and is nicely decorated. The rooms are with tiles, which getting quite old are. Also in the sanitary facilities, there were small flaws, which however not really worth mentioning. The cleanliness is immaculate. The room was cleaned every ... day. Every day there were fresh towels, the to swans or the heart draped be ☺ the beach towels are only on request were changed. The hotel is only an all-inclusive hotel and has momentarily still does not have a wi-fi connection (we were told, that this soon to be). At our travel time there were mostly english people in the hotel. There were also a few german, russian and belgian. We noticed, that there are no children in the hotel, but there was a wading pools. The staff speaks english and also somewhat german. read hotel review
  • Location
    5.0

    The hotel is directly at the beach, a beautiful bay. The next town guardalavaca is about 5 kilometers away. Different excursions were offered (travel to Havanna on 3 days, go to Santiago de Cuba, on 2 days, but also trips, such as swimming with the dolphins, quad tours and many more) the hotel has a excellent entertainment, which we really really liked. It is neither intrusive, too much. If you want to take part, can do so. Every evening there was live music (violin, piano, guitar) live bands with cuban music and a port which, there is a program with dance, acrobatics and other shows. You can leave the hotel, it gives no bus service. It is possible but, taxis or Esel with coaches available. The price for a trip, one should before with the driver negotiate ☺

  • Gastronomy
    6.0

    The hotel has a main restaurant, the food in form of a buffet was set up. At every meal, live cooked and there is always fresh fruit and freshly squeezed juices. There is a salad bar, in the evening a italian pasta and pizza bar and evenings always a theme night. For breakfast were always pancakes and scrambled eggs. Lunch and evenings there was always fresh meat or seafood prepared and in the evening there were always theme evenings. The quality of the food was always fresh and well chilled, so warm temperatures. It was always paid attention, that plentiful food in the büfettauslage lag. Continue to the hotel has 4 à-la-carte restaurants (cuban, japanese, mediterranean, plush). The service is great and the menu cards on german. The drinks were very good. The cocktails were very well mixed, always on the guests aligned (more or less alcohol) and always chilled. All the restaurants are very clean.

  • Sport & Leisure
    6.0

    Animantionsprogramm, such as water aerobics, yoga, Salsa dance and Volleyball are offered. The beach is very clean. Right on the beach is a small lake, by the water and very strict smell. For every guest there was a beach chair and the reservation from other guests by siege of towels, is not tolerated. Umbrellas were only available on the pool and right on the beach, otherwise not. The pool is clean and there are also several times a day leaves out fished. Also schwimmmatten there is, available. At the beach there are no showers, but as soon as one in the pool area was 3 showers. Also 2 jacuzzis are located in the pool area. There are also equipped with palmendächern, in which one sun protection can be found. These are with wasserabweisenden mattresses and pillows.

  • Service
    5.0

    The staff is very friendly and obliging and the service in general, is very good. In the hotel english and german spoken. The mini bar was replenished every day and every request is try to quickly comply with. We were very satisfied with the service.

  • Room
    6.0

    The room is ausgesgattet with a flat screen tv, coffee maker, minibar, xxl beds, telephone, air conditioning, balcony, safe, lots of mirrors and is very nice furnished. The size is more than adequate and very clean.

  • Hotel
    5.0

    The hotel is about 1,5 hour away by train from the airport. The hotel is very big, consists of many houses, by the rooms (8 parties per house) and has 2 floors and is wide-ranging. Because we travelled out of season, we hardly something from our neighbors heard. The size of the room a junior suite is about 40 square meter and is nicely decorated. The rooms are with tiles, which getting quite old are. Also in the sanitary facilities, there were small flaws, which however not really worth mentioning. The cleanliness is immaculate. The room was cleaned every day. Every day there were fresh towels, the to swans or the heart draped be ☺ the beach towels are only on request were changed. The hotel is only an all-inclusive hotel and has momentarily still does not have a wi-fi connection (we were told, that this soon to be). At our travel time there were mostly english people in the hotel. There were also a few german, russian and belgian. We noticed, that there are no children in the hotel, but there was a wading pools. The staff speaks english and also somewhat german.

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Information about Hotel Paradisus Rio de Oro

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Cable TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Fire alarm

Gastronomy

  • Hotel bar

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Pets allowed
  • Laundry service