# 1 of 4 hotels in Playa Esmeralda

Hotel Paradisus Rio de Oro(5 stars)

View on map
Average rating
Recommended
Trend

At a glance

  • Dream hotel (8)
    "Dream hotel" found in 8 reviews
    • " Dream hotel for honeymoon " 
      5.730952380952381
      September 2012
    • " We spent our honeymoon at this dreamlike hotel and must say, that it simply a dream was. The complex is really nice to nature and because of the size one gets never the feeling the hotel have lots of guests. You ... " 
      5.730952380952381
      September 2012
    • " ... shower to the garden back... Can only be recommended! ¨ really quiet location, proximity to the beach and the center the hotel complex located. The beach even... Rather disappointing. Very small hotel 's own beach section, the very quickly over-crowded and thus a atmosphere from Mallorca-beach ... " 
      5.128571428571429
      May 2012
    • " Rio de Oro - an excellent hotel " 
      5.457142857142857
      October 2012
    • " Great complex " 
      4.3999999999999995
      July 2012
    • " The hotel is very good equipped, some restaurants and bars are available for a relaxing and relaxing vacation perfect! ... " 
      4.3999999999999995
      July 2012
    • " Great hotel , great holiday, great country! " 
      5.161904761904763
      September 2012
    • " Great hotel, great holiday , great country! " 
      5.161904761904763
      September 2012
  • Really quiet location (2)
    "Really quiet location" found in 2 reviews
    • " ... tip from, makes its service in friendly and always funny way. One could absolutely feel at home. We inhabited a small bungalow with outdoor shower to the garden back... Can only be recommended! ¨ really quiet location , proximity to the beach and the center the hotel complex located. The beach even... Rather ... " 
      5.128571428571429
      May 2012
    • " Top hotel in a great location -top perfect " 
      5.485714285714286
      September 2012
  • The rooms are in good condition (1)
    "The rooms are in good condition" found in 1 review
    • " ... recommendable is El patio with the lemon cheesecake as a dessert:-) ( another tip for the men, long pants were definitely Duty and one should sufficient carry forward, the best thin Stoffhosen!). The rooms are in good condition and the bathroom with jacuzzi and outdoor shower is an experience. " 
      5.366666666666667
      August 2012
We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.5
  • Service
    5.2
  • Location
    4.5
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    46
  • very good
    21
  • acceptable
    2
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.633333333333333

We have royal service booked which was okay. To eat we had to go to the other part of the dangers. Restaurant at royal area bad but bars much better. Close to hotel there is nothing. We had a individual trip with vintage cars to holguin made which was fine... We had a suite with view of the sea which very nice was. The butler service we often taken into account and it has excellent system functioned. Unfortunately no wi-fi in the whole hotel i found a bit …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

We rate here only the benefits in the royal service. The rest of the hotel is great, we have stayed three times over there and will go there again. With our 4. stay but we were very dissapointed - value royal stands in no relation. Here only the royal club! …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Very good value for money in peaceful surroundings. Beautiful beach, sometimes quite full, stone slabs in the sea ... "  read hotel review
        5.5
        May 2012
    • Hotel in general (8)
      Comments related to "Hotel in general" found in 8 reviews
      • " Dream hotel for honeymoon "  read hotel review
        5.730952380952381
        September 2012
      • " We spent our honeymoon at this dreamlike hotel and must say, that it simply a dream was. The complex is really nice to nature and because of the size one gets never the feeling the hotel have lots of guests. You ... "  read hotel review
        5.730952380952381
        September 2012
      • " ... shower to the garden back... Can only be recommended! ¨ really quiet location, proximity to the beach and the center the hotel complex located. The beach even... Rather disappointing. Very small hotel's own beach section, the very quickly over-crowded and thus a atmosphere from Mallorca-beach ... "  read hotel review
        5.128571428571429
        May 2012
      • " Rio de Oro - an excellent hotel "  read hotel review
        5.457142857142857
        October 2012
      • " Great complex "  read hotel review
        4.3999999999999995
        July 2012
      • " The hotel is very good equipped, some restaurants and bars are available for a relaxing and relaxing vacation perfect! ... "  read hotel review
        4.3999999999999995
        July 2012
      • " Great hotel, great holiday, great country! "  read hotel review
        5.161904761904763
        September 2012
      • " Great hotel, great holiday, great country! "  read hotel review
        5.161904761904763
        September 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " ... tip from, makes its service in friendly and always funny way. One could absolutely feel at home. We inhabited a small bungalow with outdoor shower to the garden back... Can only be recommended! ¨ really quiet location, proximity to the beach and the center the hotel complex located. The beach even... Rather ... "  read hotel review
        5.128571428571429
        May 2012
      • " Top hotel in a great location-top perfect "  read hotel review
        5.485714285714286
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... full, stone slabs in the sea difficult access into the water. The sea has 25 degrees and is clean, only a few seaweed. Room, as well as the cleanliness in all areas are good. Quality the offered food is very good, spices are sparsely used. 5-stars, we feel for a exaggerated, but good middle class 4-stars ... "  read hotel review
        5.5
        May 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... recommendable is El patio with the lemon cheesecake as a dessert:-) ( another tip for the men, long pants were definitely Duty and one should sufficient carry forward, the best thin Stoffhosen!). The rooms are in good condition and the bathroom with jacuzzi and outdoor shower is an experience. "  read hotel review
        5.366666666666667
        August 2012
Klaus & Sonja
A bit in the years
  • Weiterempfohlen
  • Paare
  • Andere
  • March 2014
excellent food, too much people if booked up, beach/bay is also too little for quantity of people plant is a little bit worn out Bewertung lesen
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Lage und Umgebung
    1.0
    Einkaufsmöglichkeiten in Umgebung
    1.0
  • Sport und Unterhaltung
    3.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    3.0
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    4.0
  • Zimmer
    4.3
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Hotel
    3.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Familienfreundlichkeit
    1.0
Weniger anzeigen
Ralph
Good hotel to the port a trip
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
This hotel is for guests, who seek tranquility and not from the resort out to. It is not the ' true ' Cuba. For a short holiday after a trip it is good. The pool is relatively small for such a large area and the service for the beach chairs at the beach is also good. Bewertung lesen
  • Gastronomie
    4.8
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Service
    4.3
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    4.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    2.8
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    3.0
Weniger anzeigen
Heike
From canadian Ballermann and construction.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • November 2013
Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone ..., with a lot of alcohol enriched loud communication maintained. Bewertung lesen
  • Zimmer
    6.0

    Our suite was about 45 square meter large and to the back garden. The furniture was good. A 220 - volt outlet and a telephone were available. There was a tv with lots of channels (the only german channels was the 'Deutsche Welle'). The mini bar was replenished every day. This also applies to the coffee in the little coffee maker. There was a bathtub and a bidet. The bathroom was spatially from the sink separated. The bathroom was large and clean.

  • Hotel
    4.0

    Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone, with a lot of alcohol enriched loud communication maintained.

  • Gastronomie
    4.0

    There were four à-la-carte restaurants (free advance booking is required), a self-service restaurant, two pool restaurants and a bar in the lobby. The quality and quantity of the food was totally rich. With daylight flew many birds through the self-service restaurant and the poolside restaurant. I found it very cumbersome, my food for the birds to defend. In some places (chairs, floors) was their need to see, which i found very unhygiensisch found.

  • Service
    6.0

    The staff was always friendly and spoke (next to spanish) english and sometimes also german. The room cleaning was superficially okay. (one should not behind the closets or under the bed!). The front desk staff as very reliable experienced (the waking service functioned and a complaint was on the same day).

  • Sport und Unterhaltung
    3.0

    There was a disco, which we did not visit however. The evening program was very varied. Beach chairs were sufficiently available. These have we sometimes the droppings inside the numerous existing lizards (the largest were up to 30 centimeter long) free must. I found it disgusting. The umbrellas were made of wood and with reed covered. These canopies were partly broken and were during our presence with hammer and nail retreaded. This work found with quite a lot of staff. The workers were very noisy and let us not disturb...

  • Lage und Umgebung
    6.0

    The hotel is right on the beach. The airport is about 50 kilometer away in holguin. That is the next convenient location. Shopping possibilities were in the hotel shop. The entertainment program in the hotel was varied. Walking is a neighboring hotel, otherwise there is no infrastructure in the vicinity. There is once per day the possibility, with the bus fee to holguin and get back. About three times a day with a bus you have to pay to a restaurant and back.

Weniger anzeigen

Well-kept hotel area with a small beach.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
About the hotel in general was extensive. We found the size, the well-kept garden Very pleasant. Bewertung lesen
  • Zimmer
    4.0

    Room is really well furnished, the bathroom is in need of a renovation.

  • Hotel
    4.0

    About the hotel in general was extensive. We found the size, the well-kept garden Very pleasant.

  • Gastronomie
    4.0

    The food in the various restaurant was okay. The cocktails were, as already often mentioned, very sweet. The best drink you like the cubans a dark rum (7 years santiago) relaxation. The sparrows in the restaurant didn't bother us.

  • Service
    5.0

    All staff was super friendly.

  • Lage und Umgebung
    3.0

    As in the description there were 3 bays. The main beach is in about 12 minutes' maze ' it closes itself still 2 Sol hotels. Unfortunately, the section for the paradisus very small. The beach chairs and umbrellas are so closely as Arenal in july. The area is very rocky. (bathing shoes) quiet it is behind the sailboats. The 2. the beach is very romantic and tropical trees. Unfortunately only for guests of the spa ' s. The 3. beautiful beach is unfortunately also only for guests, the The royal service has been booked. On the main beach it smelled during our stay always very unpleasant sewerage... If you're looking for a beautiful beach, should please not there Holidays.

Weniger anzeigen
Florian
A paradise on Cuba.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
Hotel in general: The hotel is located in direct location on a white sandy beach, with partly rocky upstream sections. The Areal has a spacious and super well-kept garden area. The driving directions to the hotel, which was at the Playa Esmeralda is, is about 50 kilometer from the airport (1 1/4 hours with the car and the eingerechneten street conditions) away. After guardalavaca and its sandy beach (highly recommended) are it about 10 minutes. The hotel hop on hop off buses from, 5 cuc per person., it is recommended also for excursions on your own, about the staff at ... the entrance of the hotel a taxi to take, in the immediate vicinity is possible. With taxis or horse-drawn carriages the best in advance the fare clarify, the fragmented speak german. Through our tour, we have the various categories of hotels, the differences from the city and beach. We were very pleasantly surprised, as we in the paradisus Rio de oro arrived, not only because, as we already 2009 to Cuba (Varadero) have been, but, during our stay different vacationers met had, on offer for example by neighboring hotel on the Playa Esmeralda, the pros and cons of their hotels told. The hotel is maintained very well, it were daily gardening and renovations. For some this will be as annoying, if one considers, however, that due to the climatic conditions as appears to be necessary, then you have this is acceptable. We have always a nice entertainment in spanish and a little german with the workers. If the umbrellas in the area and other roofs repair, by the latest storm affected, it is so, you can also learn something, in other words, that they are not with reed, but covered with palm leaves are. Who feels disturbed, can relax in the spacious area otherwise a quiet place. Bewertung lesen
  • Zimmer
    5.0

    The spacious rooms are located on the ground floor and the first floor, on each floor there are four rooms with a balcony and garden views. Room with a direct ocean view, there was no, but it was with a few possible to see the sea. The garden view was very nice and such a beautiful and peaceful view. From the entrance to the right is the spacious sink with large mirror, opposite a schiebetürenkleiderschrank in which the safe (this is included in the price). The bathroom with toilet, bathtub and bidet is through a door separated. The large double bed, a stand for the bags and the flat screen tv are located in the high part of the area, on a small stage comes one to the fridge (minibar) the coffee maker etc. Through a large sliding door you got onto the balcony, this is adequate with two chairs and a small table stocked. A seating area is located in the right part of the room, as well as a sofa. The room and the furniture is very well maintained. Euro outlets available (110-220 volt).

  • Lage und Umgebung
    5.0

    You must know, that this hotel is the most suitable for those seeking peace. As i said, the directions of the Playa esmerlada the hotel is rustic. The next larger city is guardalavaca 8 kilometer away. You could also with the taxi without further a small tainodorf visit, especially for tourists, it is this on your own to visit, that works then much more authentic. Shopping possibilities are for cuban standards the hotel outside of the hotel is hardly to nothing within walking distance. For excursions to Havanna applied on the best by plane from holgiun to book, after Santiago de Cuba you have to take the bus about 3-4 hours to complete. You can relax in the hotel a car/scooter rent with the necessary conditions, but we did not do this due to the road conditions, and limited linguistic knowledge, if something happens. It is not european.

  • Hotel
    6.0

    Hotel in general: The hotel is located in direct location on a white sandy beach, with partly rocky upstream sections. The Areal has a spacious and super well-kept garden area. The driving directions to the hotel, which was at the Playa Esmeralda is, is about 50 kilometer from the airport (1 1/4 hours with the car and the eingerechneten street conditions) away. After guardalavaca and its sandy beach (highly recommended) are it about 10 minutes. The hotel hop on hop off buses from, 5 cuc per person. , it is recommended also for excursions on your own, about the staff at the entrance of the hotel a taxi to take, in the immediate vicinity is possible. With taxis or horse-drawn carriages the best in advance the fare clarify, the fragmented speak german. Through our tour, we have the various categories of hotels, the differences from the city and beach. We were very pleasantly surprised, as we in the paradisus Rio de oro arrived, not only because, as we already 2009 to Cuba (Varadero) have been, but, during our stay different vacationers met had, on offer for example by neighboring hotel on the Playa Esmeralda, the pros and cons of their hotels told. The hotel is maintained very well, it were daily gardening and renovations. For some this will be as annoying, if one considers, however, that due to the climatic conditions as appears to be necessary, then you have this is acceptable. We have always a nice entertainment in spanish and a little german with the workers. If the umbrellas in the area and other roofs repair, by the latest storm affected, it is so, you can also learn something, in other words, that they are not with reed, but covered with palm leaves are. Who feels disturbed, can relax in the spacious area otherwise a quiet place.

  • Sport und Unterhaltung
    5.0

    The pool with sea view, was very clean this we often used. The entertainment was available for all but very discreet in the background. This but we did not use it, therefore, we cannot judge.

  • Gastronomie
    6.0

    In the buffet restaurant we were during our entire stay at any mealtime, very well cared for. After the greeting at the entrance (early, noon, evening) it was to his freiwählbaren capacity. It was you never alone left, even if during our stay only 1 - the hotel was very full and you will be charged no seat got. After about 5 minutes one then again at a free table. This had not with special touches be bought, it was simply a concession from a few words in spanish. Certainly you had with the time their preferences, but this was gradually immediately recognized and uncomplicated way fulfilled. At the end of our trip we then it showed up perceptibly. After a short time the warmth and cuban joy experienced. All were very attentive even the chef had partly helped, everything was tidy and always clean. Only guests have their table to leave, that you say from which country they came. For birds, through the net came, no one can claim to be, which however immediately by the staff have been displaced. This did not bother us, because they did not come to our table, but if somebody mind should in the glasshouse food.

  • Service
    6.0

    We have moved almost three-week stay only the buffet restaurant, beach restaurant and once in the afternoon at the pool restaurant visited. The à-la-carte restaurants were apparently great, but like i said, we didn't visited. Daily our mini bar was filled up also without tips (for a cuc in the refrigerator gave it then already times 2 cervecas more). Daily cleaning of our room, various loving figures on the bed, everything without complaint. Everything was always refilled, also as some write here, there was enough soap, paper and shower gel provided by the hotel. But i am sure this probably yes everyone in his bags Germany for everyone. The check-in, check-out and requests during our stay and questions were always to fullest satisfaction. There was always a possibility of communication partly in german, english and spanish. There is the possibility a tarjeta for internet and telephony available for purchase. 1 hour 9 cuc. However it was extremely cold because of the air conditioning. But it worked out excellent, because you have to know who Vodafone has, on Cuba nowhere front desk.

Weniger anzeigen
Read all hotel reviews

Information about Hotel Paradisus Rio de Oro

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This elegant hotel lies directly beside Esmeralda Beach in the province of Holguín in the northwest of Cuba. Exclusively located in the centre of Naranjo Bay Nature Park, the hotel is surrounded by lush tropical vegetation and facing one of the most beautiful coral reefs in the world. It is 5 km to Guardalavaca whilst De Banes is 45 km away and it is 55 km to Havana. The international airport lies approximately 70 km from the hotel.
  • This 16-storey luxury hotel comprises a total of 300 rooms of which 6 are suites and 2 have been adapted for use by disabled guests. Facilities include a foyer with a reception desk, a safe and a currency exchange bureau in addition to a café, 5 bars, a nightclub, 5 restaurants, conference facilities and Internet access. It is possible to take advantage of the room, laundry and medical services, as well as the laundrette. There is a kids' club and a playground for younger guests. The hotel is ideal for events, weddings and honeymoons. Those arriving by car may make use of the hotel car park and garage facilities.
  • Each of the rooms features an en suite bathroom with hairdryer, a direct dial telephone, satellite TV, an Internet connection, a minibar, tea and coffee making facilities, ironing equipment, a double/ king-sized bed, individually controllable air conditioning, a hire safe, a sitting area and a balcony or terrace.
  • Leisure facilities include 2 swimming pools with children's areas around which sun loungers and parasols have been laid out ready for use. There is a Jacuzzi to make use of in the spa centre as well as a sauna, a gym and a range of spa and massage treatments. Water sports on offer include water aerobics, diving, windsurfing, catamaran sailing and canoeing. Further leisure offerings include tennis, table tennis, squash, aerobics, archery, horse riding, road/ mountain biking, basketball, beach volleyball, volleyball, billiards, darts, badminton and golf.
  • Guests may select their breakfast from an ample buffet; the evening meal may be taken à la carte. Special dietary requirements and individual-specific dishes can be provided.
  • MasterCard and VISA are accepted as methods of payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Fire alarm

Gastronomy

  • Full board
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Pets allowed
  • Laundry service