# 1 of 5 hotels in Playa Esmeralda

Hotel Paradisus Rio de Oro(5 stars)

Crta. Guardalavaca 01906 Playa Esmeralda View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.4
  • Service
    5.0
  • Location
    4.4
  • Gastronomy
    5.0
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    30
  • very good
    19
  • acceptable
    4
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.5

Hotel in general: The hotel is located in direct location on a white sandy beach, with partly rocky upstream sections. The Areal has a spacious and super well-kept garden area. The driving directions to the hotel, which was at the Playa Esmeralda is, is about 50 kilometer from the airport (1 1/4 hours with the car and the eingerechneten street conditions) away. After guardalavaca and its sandy beach (highly recommended) are it about 10 minutes. The hotel …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

We rate here only the benefits in the royal service. The rest of the hotel is great, we have stayed three times over there and will go there again. With our 4. stay but we were very dissapointed - value royal stands in no relation. Here only the royal club! …  read hotel review

read more Acceptable, Poor, Terrible reviews
Walter
High very relaxing with very friendly service
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2014
Very comfortable and spotlessly clean apartments with a beautiful setting in the Royal service area and the lobby. Also the 5 à la carte restaurants are both the style and very tastefully decorated. The food was in all restaurants the host country was very good. Fish and lungustenliebhaber without charge to your bill in full. Also worth mentioning is the friendly warmth of the entire staff. The assistant manager food and beverages Carlos speaks 4 languages and is very spoke guests. The 3 beaches in the Royal service area are very quiet and clean, ideal for those seeking relaxation. Very ... nice and pleasant i found the beach of the beach bar. Also here is particularly good and friendly service from julio and arnaldi to be highlighted, the relentless your guests with cocktails, sandwiches, and small fruchtstäbchen. Also on request the lunch served on the beach. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Klaus & Sonja
A bit in the years
  • Recommended hotel
  • Couples
  • Other stay
  • March 2014
excellent food, too much people if booked up, beach/bay is also too little for quantity of people plant is a little bit worn out read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    3.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Room
    4.3
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    1.0
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Ralph
Good hotel to the port a trip
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
This hotel is for guests, who seek tranquility and not from the resort out to. It is not the ' true ' Cuba. For a short holiday after a trip it is good. The pool is relatively small for such a large area and the service for the beach chairs at the beach is also good. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Andreas
Gorgeous location on a high level.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Completely great plant with very many possibilities to linger, not completely new anymore, but constant maintenance and improvements, culinary highlights :-) you will be in Cuba not many find something better! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
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Heike
From canadian Ballermann and construction.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone ..., with a lot of alcohol enriched loud communication maintained. read hotel review
  • Room
    6.0

    Our suite was about 45 square meter large and to the back garden. The furniture was good. A 220 - volt outlet and a telephone were available. There was a tv with lots of channels (the only german channels was the 'Deutsche Welle'). The mini bar was replenished every day. This also applies to the coffee in the little coffee maker. There was a bathtub and a bidet. The bathroom was spatially from the sink separated. The bathroom was large and clean.

  • Hotel
    4.0

    Spacious area; Quite well in shot, there was constant construction work instead of ( dackdeckungen the poolschirmen, bauställentäigkeit in the house number 11); Ultra all inclusive (wlan, diving in the 15 - minute drive away, neighboring hotel 'blue', there was a shuttle service bus); Most of the guests were about 40-50 years old and came from Canada. Canada is only three to four hours' flight from Cuba and in the same time zone. In Canada rule almost the same climatic conditions as in Germany. It is Cuba for sun-hungry canadian very attractive. For my taste were many 'Ballermann-kanadier' for everyone, with a lot of alcohol enriched loud communication maintained.

  • Gastronomy
    4.0

    There were four à-la-carte restaurants (free advance booking is required), a self-service restaurant, two pool restaurants and a bar in the lobby. The quality and quantity of the food was totally rich. With daylight flew many birds through the self-service restaurant and the poolside restaurant. I found it very cumbersome, my food for the birds to defend. In some places (chairs, floors) was their need to see, which i found very unhygiensisch found.

  • Service
    6.0

    The staff was always friendly and spoke (next to spanish) english and sometimes also german. The room cleaning was superficially okay. (one should not behind the closets or under the bed!). The front desk staff as very reliable experienced (the waking service functioned and a complaint was on the same day).

  • Sport & Leisure
    3.0

    There was a disco, which we did not visit however. The evening program was very varied. Beach chairs were sufficiently available. These have we sometimes the droppings inside the numerous existing lizards (the largest were up to 30 centimeter long) free must. I found it disgusting. The umbrellas were made of wood and with reed covered. These canopies were partly broken and were during our presence with hammer and nail retreaded. This work found with quite a lot of staff. The workers were very noisy and let us not disturb...

  • Location
    6.0

    The hotel is right on the beach. The airport is about 50 kilometer away in holguin. That is the next convenient location. Shopping possibilities were in the hotel shop. The entertainment program in the hotel was varied. Walking is a neighboring hotel, otherwise there is no infrastructure in the vicinity. There is once per day the possibility, with the bus fee to holguin and get back. About three times a day with a bus you have to pay to a restaurant and back.

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Information about Hotel Paradisus Rio de Oro

Hotel Information

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Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Fire alarm

Gastronomy

  • Full board
  • Hotel bar

A choice of sports

  • Fitness centre
  • Horse riding

Other hotel information

  • Rehabilitation centre
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Pets allowed
  • Laundry service