# 68 of 292 hotels in Frankfurt (am Maim)

Steigenberger Hotel Metropolitan Frankfurt(5 stars)

Poststrasse 6 View on map
Average rating
Recommended
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At a glance

  • Good hotel (1)
    "Good hotel" found in 1 review
    • " Top -location, good hotel but not 5 star " 
      4.858333333333333
      July 2012
  • The breakfast was varied (1)
    "The breakfast was varied" found in 1 review
    • " For towns or people on business trip the hotel lies ideal, right at Frankfurt main station. The rooms and above all the bathroom are tastefully furnished. The breakfast was varied , egg dishes can the service be ordered and are freshly prepared. " 
      4.858333333333333
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.0
  • Service
    4.9
  • Location
    5.1
  • Gastronomy
    4.8
  • Sport & Leisure
    3.5

Rating breakdown

  • excellent
    15
  • very good
    7
  • acceptable
    6
  • poor
    1
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " For towns or people on business trip the hotel lies ideal, right at Frankfurt main station. The rooms and above all the bathroom are tastefully furnished. The breakfast was varied, egg dishes can the service be ordered and are freshly prepared. "  read hotel review
        4.858333333333333
        July 2012
Elinor99
Disappointing; the hotel does not deserve 5 stars
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • June 2013
Poor management of the hotels voe all area dining, finger on 2. seminary day was from the day before, partly dirty plates in the breakfast area, for a 5 star hotel simply inconceivable... , in the seminar area was dust on the shelf read hotel review
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
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Nico
Five star? Never
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2013
Station proximity and facilities top, but in all in all never five star superior. When we arrived there was no porter, for the luggages taken care of. But no end of the world, the stairs you could manage. The check in and check out smoothly without any problems. The room (number 135) was slightly over stairs or lift. But despite elevator one must again a few steps walk, so this room nothing for persons with mobility problems. The room was tiny, but quality furniture. Numerous stains on the floor, dripping shower and spots on numerous points in the bathroom. Plus ... point the warm floor in the bathroom. The breakfast was more or less bad. Little choice, comparable with the next door liegendenem Inter City Hotel. Egg dishes should freshly prepared be, however you had to this panhandle. Whether i tea or coffee wishes, i was not at all asked. Our clear it had the ladies not planned. 3 persons at the table, a was a ' greetings from of the kitchen' serves, the other ignored. I can't explain, but always came the idea: 'never 5 stars'. You read always complaints of vacations in 5 stars hotels in Turkey or Egypt and then you're in this star hotel and says this. With 4 stars would be the hotel ok, but you know other 5 stars hotels. For this price actually outrageous, but seemed to be always in a good mood, by the station situation. read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    3.8
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
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Kikolina
Great location, good address
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Best location on the frankfurt train station and the beautiful einrichtiüung suite, available as round good, catering very good read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
Close

One star too much!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • December 2012
12 meters² for 5 stars are outrageous! Water tap apostatizes, stains on klo and bath tub. Although higher class booked, no response at the front desk for a different room. Bathrobes to have also only einheitsgrössen - the front desk does not help there also! Staff the work out of the way! (doorman converses with known passers-by, instead of to help; applies for staff at breakfast) Moderate breakfast buffet for this price! At least whilst checking out has front desk the criticism and clear the price reduced! read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    2.8
    Size of the room
    1.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    1.3
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
Close

Good hotel close to the main train station but certainly no
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
The Steigenberger metropolitan is a good 4 star hotel-it has actually five stars, how these were achieved is however still a mystery to me. The hotel scores extremely through the fußnahe location to the frankfurt main station, everything else is as mentioned a classic 4 star hotel adequate, and the room size very questionable since extremely small for this price range is. The numerous aufzugsmotoren and air conditioning in the courtyard are extremely good to play. The staff were very friendly and helpful the certain touch a 5 * professionalism then nevertheless to be desired left-everything very lax handled. The ... ' wellness and fitness area ' is a joke - a mini-sauna, to just 65 degrees, everything very closely, perhaps fit maximum 3-4 people in the entire premises. There are hostels, the better offer. Impossible is also the entrance area - 8 stairs and not automatically lead to opening door make fun with two large suitcases, the concierge is only from and when to be seen. read hotel review
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    3.3
    Size of the room
    2.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
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Information about Steigenberger Hotel Metropolitan Frankfurt

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This exclusive luxury hotel is located in Frankfurt am Main, on the north side of the main train station with excellent access to public transport into the city centre. A selection of bars, shops and restaurants are situated within 500 m of the hotel.
  • The establishment comprises a total of 131 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Services such as a cloakroom, a baggage storage service, a safe and currency exchange facilities make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a breakfast room, a café and a bar. Guests arriving by car can park their vehicles in the garage (for a fee) or car park (for a fee). Additional services include room service and a laundry. There is a business area with a conference room and a business centre.
  • All accommodation units feature air conditioning, central heating and a bathroom. A double bed is provided in the carpeted accommodation units. A safe and a minibar also feature. Each accommodation unit offers internet access, a telephone and a TV. Each of the bathrooms is equipped with a shower and a hairdryer.
  • The establishment offers a selection of sport and leisure opportunities. The terrace is the perfect place to while away the time. Leisure options in the establishment also include a gym, a sauna, a steam bath and massage treatments. A spa area with a solarium is available.
  • The establishment offers the following bookable meals and board options: breakfast, lunch and dinner.
  • All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Welcome to “Mainhattan”; behind a historical sandstone façade, in the heart of Frankfurt, you will discover the Steigenberger Hotel Metropolitan with innovative functionality and sophisticated elegance. Its close proximity to the financial district, the fairgrounds and historical sightseeing highlights, make this hotel the ideal place to stay
  • Location
    In the financial metropolis the Steigenberger Hotel Metropolitan is at the heart of the city. From here you quickly reach the Exhibition grounds, the banking district and all sights. The main station is also just a few steps distant. Thanks to its ideal location at the centre of the Rhine-Main region and its convenience to the local transport network, our hotel is the perfect base for all activities.
  • Accommodation
    The mix of high quality materials and modern design gives the 131 exclusive rooms and suites an aura of restrained elegance. The hotel’s personal service and high quality details such as granite in the bathrooms, make your stay into a real experience of well-being. All rooms are equipped with individually controllable air conditioning, a shower or bath, hairdryer, minibar, room safe, ISDN telephone, and Internet via WiFi at no cost.
  • Food and Drink
    Brasserie M “Light” and “modern” cuisine – what a great combination! The guests of the Brasserie M are presented with innovative and elaborate dishes. Metropolitan Bar & Lounge The ambience is very British and the selections international – in the exclusive, English club-style bar you can enjoy, for example, tea, biscuits or small snacks. In the evening, round off a perfect day in fine English manner with a cigar and cool drink, or with an exotic cocktail.

Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Complementary bottle of water

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Catering service

A choice of sports

  • Fitness centre
  • Golf course

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service