# 51 of 301 hotels in Frankfurt (am Maim)

Steigenberger Hotel Metropolitan(5 stars)

Poststrasse 6 60329 Frankfurt am Main View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    5.1
  • Location
    5.3
  • Gastronomy
    5.0
  • Sport & Leisure
    4.3

Rating breakdown

  • excellent
    26
  • very good
    6
  • acceptable
    5
  • poor
    1
  • terrible
    0
Read all hotel reviews
Elinor99
Disappointing; the hotel does not deserve 5 stars
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • June 2013
Poor management of the hotels voe all area dining, finger on 2. seminary day was from the day before, partly dirty plates in the breakfast area, for a 5 star hotel simply inconceivable... , in the seminar area was dust on the shelf read hotel review
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
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Nico
Five star? Never
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2013
Station proximity and facilities top, but in all in all never five star superior. When we arrived there was no porter, for the luggages taken care of. But no end of the world, the stairs you could manage. The check in and check out smoothly without any problems. The room (number 135) was slightly over stairs or lift. But despite elevator one must again a few steps walk, so this room nothing for persons with mobility problems. The room was tiny, but quality furniture. Numerous stains on the floor, dripping shower and spots on numerous points in the bathroom. Plus ... point the warm floor in the bathroom. The breakfast was more or less bad. Little choice, comparable with the next door liegendenem Inter City Hotel. Egg dishes should freshly prepared be, however you had to this panhandle. Whether i tea or coffee wishes, i was not at all asked. Our clear it had the ladies not planned. 3 persons at the table, a was a ' greetings from of the kitchen' serves, the other ignored. I can't explain, but always came the idea: 'never 5 stars'. You read always complaints of vacations in 5 stars hotels in Turkey or Egypt and then you're in this star hotel and says this. With 4 stars would be the hotel ok, but you know other 5 stars hotels. For this price actually outrageous, but seemed to be always in a good mood, by the station situation. read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    3.8
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
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Kikolina
Great location, good address
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Best location on the frankfurt train station and the beautiful einrichtiüung suite, available as round good, catering very good read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
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Rainer
One star too much!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • December 2012
12 meters² for 5 stars are outrageous! Water tap apostatizes, stains on klo and bath tub. Although higher class booked, no response at the front desk for a different room. Bathrobes to have also only einheitsgrössen - the front desk does not help there also! Staff the work out of the way! (doorman converses with known passers-by, instead of to help; applies for staff at breakfast) Moderate breakfast buffet for this price! At least whilst checking out has front desk the criticism and clear the price reduced! read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    2.8
    Size of the room
    1.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    1.3
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
Close

Good hotel close to the main train station but certainly no
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
The Steigenberger metropolitan is a good 4 star hotel-it has actually five stars, how these were achieved is however still a mystery to me. The hotel scores extremely through the fußnahe location to the frankfurt main station, everything else is as mentioned a classic 4 star hotel adequate, and the room size very questionable since extremely small for this price range is. The numerous aufzugsmotoren and air conditioning in the courtyard are extremely good to play. The staff were very friendly and helpful the certain touch a 5 * professionalism then nevertheless to be desired left-everything very lax handled. The ... ' wellness and fitness area ' is a joke - a mini-sauna, to just 65 degrees, everything very closely, perhaps fit maximum 3-4 people in the entire premises. There are hostels, the better offer. Impossible is also the entrance area - 8 stairs and not automatically lead to opening door make fun with two large suitcases, the concierge is only from and when to be seen. read hotel review
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    3.3
    Size of the room
    2.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
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Read all hotel reviews

Information about Steigenberger Hotel Metropolitan

Hotel Information

hotel.de

hotel.de *

The Steigenberger Hotel Metropolitan is an exclusive boutique hotel and enjoys a privileged situation in the heart of the lively business district of the banking and finance metropolis Frankfurt. Due to the hotel´s central location, business travellers can reach the bank and exhibition centre and the station of the express train ICE conveniently on foot. We offer free Wi-Fi internet access. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    From the Steigenberger Hotel Metropolitan it takes only a few minutes by public transport or taxi to the Frankfurt Exhibition and Congress Centre, Frankfurt Airport, the banking quarter and the famous shopping mile, the Goethe Strasse and to the Zeil shopping mall. Other landmarks of the Main metropolis such as the Alte Oper, the theatre, galleries and the Senckenberg Museum are not far from the hotel either.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Check in from: 14:00
  • Babysitting/Child services
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Eurocard/Mastercard
  • Car hire
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service