# 13 of 110 hotels in Maspalomas

Dunas Maspalomas Resort(4 stars)

Avenida Sunair, s/n 35100 Maspalomas Gran Canaria View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.3
  • Service
    5.3
  • Location
    4.5
  • Gastronomy
    4.7
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    38
  • very good
    24
  • acceptable
    8
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.675

The complex need small repairs, but it looks like way, since the service and the food really varied and tasty was. Gladly again at any time. The entertainment team has both of my kids very in its Bann ripped off. Keep up the good work …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

1.1666666666666667

We had the luck in the furthest corner the hotel to come to a noisy thoroughfare. The furnishing is ideal if you arrive at night gladly times of krabbelviehzeugs surprised me (the bugs found in the ratternmöbeln your at home). Several times we asked the direction somewhat against to make, only was until the departure somehow still nothing has happened. The tv was the whole time defectively. Cleaning of the rooms we had in the whole time only 3 times ( jaj …  read hotel review

read more Acceptable, Poor, Terrible reviews
Mateusz Bednarczyk
Fantastic holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Delicious food, great service, interesting animations, nice hotel ... what more could you want? we'll come back! i can not wait read hotel review
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Helen
Perfect Holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2015
We have been there twice, and we will most centainly go back. Everything was as hoped: Clean rooms, wonderful food, fantastic surroundings, friendly and helpful staff. read hotel review
  • Service
    6.0

    The service is perfect, cleaning every day, clean sheets and towels. Staff extremely helpfuld - good English is spoken.

  • Location
    6.0

    Car-free walk to the Beach, beautiful sceneri, fantastic beach

  • Sport & Leisure
    6.0

    Morning-gymnastics, pool games, entertainment in the evenings, first for kids, then for adults - could noy be planned any better than that

  • Hotel
    6.0

    We have been there twice, and we will most centainly go back. Everything was as hoped: Clean rooms, wonderful food, fantastic surroundings, friendly and helpful staff.

  • Room
    6.0

    Cleaned every day, spacious, nicely equipped, big bathroom, fine kitchen, private terrasse.

  • Gastronomy
    6.0

    Breakfast is a wonderful experience. There is everything, something for everybody, aldults and kids.

Close

Beautiful Resort! Great Staff!
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
Me and my husband just came back from a week holiday in Dunas Maspalomas Resort. This was an excellent holiday- it was thanks to the great weather, nice people but mainly thanks to the Dunas Resort and it’s great staff! Everyone in the hotel was very friendly and helpful, therefore due to the fact I just started my 7th month of pregnancy I had a couple of requests before we even arrived and they haven’t just dealt with it in the professional and prompt way but done even more to make our holiday even better which surly makes their customer ... service exceptional! Accommodation looked stylish, was very clean, air con working perfectly and the bathroom looked great! Additionally to that, there was 4 swimming pools, great animations (specially for kids, however adults were also having a great fun) and variety of food on each of the served meals. It is a perfect place for a families, as well as couples. Beach is about 15 minutes walking distance with a great and modern restaurants and stores. I recommend it to everyone who wants to visit Gran Canaria! It was a great experience thank to the Dunas staff and if we ever get a chance to visit that island again with our daughter already on board with us, we will definitely choose that place again. Thank you Dunas Resort and every single person out there who made our stay such a perfect experience! Olga and Adam read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Juhani
Wonderful holidays!
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
It's a great resort, the weather wasn't great but we had a very good animation team for our children. In the pool restaurant the food wasn't very good but the main restaurant was excellent, my wife has allergy problems and prepared especial dishes by the very friendly chef Eduardo. A GREAT FAMILY VACATION!!! read hotel review
  • Location
    3.3
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
  • Room
    4.3
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    4.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    2.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    5.0
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Petra
Super plant
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
Like always cool vacation relaxing. The staff was always and at all times very friendly and helpful. Always fly twice a year in this hotel and will continue to do so. Thanks to the whole Dunas staff. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Dennis
Top hotel with awful service.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2014
The Maspalomas Dunas is a beautiful and well-kept area, the a relaxing vacation promises. The hotel is spread over a large area, with several pools. Extras, such as wi-fi internet access for an extra charge you could rent, but every area of the hotel received. The value for money in terms of food & drinks is true. In our travel period lived in to a large extent of scandinavians the hotel. read hotel review
  • Location
    4.0

    The hotel is a bit outside of campo international. To the bars, shops & clubs of Playa de inglés is one to foot about 20-30 minutes. The beach is at least 20 minutes. On the quickly to gc-1 one is with the car in half an hour to the airport.

  • Service
    5.0

    The staff at the hotel was mostly very friendly and had the relevant foreign language skills. The room cleaning was always to our satisfaction.

  • Hotel
    5.0

    The Maspalomas Dunas is a beautiful and well-kept area, the a relaxing vacation promises. The hotel is spread over a large area, with several pools. Extras, such as wi-fi internet access for an extra charge you could rent, but every area of the hotel received. The value for money in terms of food & drinks is true. In our travel period lived in to a large extent of scandinavians the hotel.

  • Room
    6.0

    The room was comfortably furnished and absolutely appropriate. The bathroom was large, with a shower and a bathtub, 2 sink etc.

  • Sport & Leisure
    3.0

    Multipurpose space and table tennis were available, a mini club also. The animation was however not reasonable. Although there was a program, but not an entertainer on, which could german. So far no problem, but the entertainers made a fun from it, the people afterwards to creep and loud whistles a direct and loud whistle in the ears to miss. The jab with most visitors to incomprehension, pain in the ear and anger at the entertainment. The service was an impertinence. So worked the evening show 'Mamma Mia' more like ' farmer finds mrs' or even worse. Passed the tourists with 'hasta la vista tourista' The 4 pools of the plant were in a 1a condition. The pool chairs were mostly early at 9 from handtowels. These one should simply take off because the reservations of sunbeds is not permitted in this hotel. Umbrellas and showers were also available of course.

  • Gastronomy
    4.0

    The large restaurant in the main building had to every meal a wide variety of food to offer. The quality of the food was great and the restaurant was clean. However the restaurant was due to the crowds of tourists often overcrowded and one had before it and wait for a table. This has created a real battle for food and drinks and a strong noise in the hall.

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Information about Dunas Maspalomas Resort

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    The spacious bungalows are surrounded by subtropical plants. The friendly ambiance leaves much space for individuality and supplies all wishes. Sports, games and fun will take place in this complex. But peace seekers find places of rest and relaxation. The 3 star complex has been renovated in June 2013 with new textiles, new paintings in pale tones, most recent decoration, new kitchen with appliances, new flat screen TV, new electric installation, new accessories and taps in the bathrooms, with additional vanity mirror and hairdryer.
  • Location
    The Dunas Maspalomas is located in a beautiful oasis of vegetation in the heart of Maspalomas. The shopping centre Oasis Meloneras and the beach of Maspalomas are only 1,2 km, the golf course of Maspalomas 300 m and the airport of Gran Canaria 35 km away.
  • Accommodation
    All bungalows are equipped with living room including kitchenette, separate bedroom, satellite TV, telephone, safety box for rental, bath / WC and terrace.
  • Food and Drink
    The air-conditioned restaurant offers breakfast, lunch and dinner buffet with a rich selection of hot and cold dishes, salad and dessert buffet and show cooking. Snacks are available at the pool bar.
  • Leisure
    Two large swimming pools and two children’s pools, sun beds and umbrellas are available for guests. Pool towels, tennis, table tennis, table football, massage, gym, sauna and varied day-time and evening entertainment for adults and children are also available. Twice a week we offer professional shows. Free W-Lan in lobby.
  • Other facilities and services
    The hotel offers 3 times a day a free hotel shuttle to the beach of Maspalomas. The friendly multilingual reception staff would be pleased to answer questions and listen to suggestions.

Amenities

Hotel amenities

  • Luggage room
  • Non-smoking room
  • Shops in the hotel
  • Hotel safe
  • Lift
  • Number of lifts: 1
  • Free parking
  • Car park

Room amenities

  • Lounge
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Massages
  • Special massages

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 3 Stars
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: closed
  • Early check in
  • Late check out
  • EC Maestro
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service