# 8 of 309 hotels in Playa Del Carmen / Playacar

Hotel Viva Wyndham Azteca(4 stars)

Paseo Xaman Ha No. 8 Fracc Show map
Hotel Pictures - Hotel Viva Wyndham Azteca
Average
Recommended
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At a glance

  • A nice atmosphere (70)
    "A nice atmosphere" found in 70 reviews
    • " Hotel with a nice atmosphere and with a nice location " 
      5.644444444444445
      June 2011
    • " ... are totally overwhelmed and has no smile or grußworte for the guests desired; we felt so uneasy in this hotel felt that we after one night in the neighboring hotel changed without regretting it. This hotel is very good evaluated and we can it did not understand. For someone, which the environment, the flair and ... " 
      3.883333333333333
      September 2012
    • " Great hotel after 2 weeks round trip by Mexico " 
      5.638888888888889
      March 2012
    • " Great holiday " 
      5.666666666666667
      March 2012
    • " We had a very nice vacation had despite 11 hours flight. In the hotel were not many Germans tourist I found but OK ... " 
      5.666666666666667
      March 2012
    • " Great hotel " 
      5.5249999999999995
      August 2012
    • " Great hotel by the beach, in the town it was about 15 minutes on foot at the beach along. The food was ... " 
      5.5249999999999995
      August 2012
    • " The hotel is excellent . No fortress of loungers. Small romantic hotel. The employees at the reception is very rude. In ... " 
      5.458333333333333
      August 2012
    • " The hotel is excellent. No fortress of loungers. Small romantic hotel . The employees at the reception is very rude. In the lobby no air conditioning at 33 ... " 
      5.458333333333333
      August 2012
    • " Super hotel with a pleasant atmosphere " 
      5.622222222222223
      October 2011
    • " Super hotel with a pleasant atmosphere " 
      5.622222222222223
      October 2011
    • " the complex was very nice and clean . Solely the entertainment (more for the Italian guests) was a bit too pushy. Resta rants were ... " 
      5.008333333333334
      February 2012
    • " A really great vacation " 
      5.375
      January 2012
    • " it was a great holiday ! We would anytime again like to visit this hotel! The beach was very clean and staff were ... " 
      5.375
      January 2012
    • " Great hotel -top service-top vacation " 
      5.766666666666667
      March 2012
  • With friendly staff (23)
    "With friendly staff" found in 23 reviews
    • " If you are looking for a smaller, super well-kept facility with friendly staff , absolute cleanliness, great, but unobtrusive entertainment, a dream beach and good food, is ... " 
      5.622222222222223
      October 2011
    • " A beautiful, family-friendly and not too large hotel complex right at the beautiful, clean beach! By the pleasant staff we felt very well and also the food was good and Varied! " 
      5.708333333333333
      April 2012
    • " I found this hotel very nice, the staff is extremely friendly , the animators are great and always in a good mood to say goodbye to them they have embraced me ... " 
      5.6944444444444455
      September 2011
    • " Good four star hotel, great service and very friendly and friendly staff, plenty of choice of food and drinks( all-inclusive and à ... " 
      5.6944444444444455
      November 2011
    • " Good four star hotel, great service and very friendly and friendly staff , plenty of choice of food and drinks( all-inclusive and à la carte), very clean. The location ... " 
      5.6944444444444455
      November 2011
    • " Great hotel with very friendly staff " 
      5.925
      April 2012
    • " The hotel is very clean, the rooms were super, very helpful and friendly staff, the location right on a great beach was first-class. If it weren't for the food. As we ... " 
      5.0361111111111105
      September 2011
    • " The hotel was great. Beautiful rooms, great clean beach and quite really nice staff . Have constantly kept clean just great. Food was diverse and plentiful. 3 theme restaurants but ... " 
      4.983333333333333
      May 2012
    • " The hotel was generally very good. The food was personally but too monotonous and the atmosphere in the dining room was like in a station concourse. The staff is very friendly and very fast, it is complained. It was a nice stay, but since we like good and varied food, we ... " 
      5.113888888888888
      September 2011
    • " ... free-range animals like Coati, agoutis and lizards visited. Close it with rain: sit there all the guests together pressed in the lobby or in the bar. The places to sit were thus very limited. A very friendly and helpful staff . Sport activities are available. Please note: Extensive construction (construction) with the ... " 
      3.1666666666666665
      November 2011
    • " A very friendly and helpful staff " 
      3.1666666666666665
      November 2011
    • " the staff were always friendly , the Mexican general outside of the hotel were always friendly, nothing to sell the had! You ... " 
      5.666666666666667
      January 2012
    • " the staff were always very friendly . But you have to English knowledge are provided with. when we complained due to the lack of ... " 
      4.166666666666667
      February 2012
    • " the complex was very beautiful, in a clean state., all inclusive they had everything we wanted. There were several bars, 3 à la carte restaurants and a dining room with buffet. the staff were always very friendly and accommodating . from the ages it was very mixed. Very many South Americans. " 
      4.833333333333333
      January 2012
    • " staff was very friendly . English only partly spoken. Better one comes with Spanish. cleaning of the rooms was perfect. ... " 
      4.833333333333333
      January 2012
  • The food is great (17)
    "The food is great" found in 17 reviews
    • " Who the food in the restaurant as nothing special good, will probably at home only rocks food! I am long-haul journeys always in very good hotels. The food is great ! Everything was excellent. The hotel was not as big as the other. Was also better Sunday I ... " 
      5.638888888888889
      March 2012
    • " ... nice vacation had despite 11 hours flight. In the hotel were not many Germans tourist I found but OK something other watch and listen. This time was as in Rimini the whole time Italian language. Very good food , beach a dream, pool we didn't use it. I can really recommend it. " 
      5.666666666666667
      March 2012
    • " Great hotel by the beach, in the town it was about 15 minutes on foot at the beach along. The food was great ( every evening another issue), 3 theme restaurants with possibility also the restaurants in ... " 
      5.5249999999999995
      August 2012
    • " If you are looking for a smaller, super well-kept facility with friendly staff, absolute cleanliness, great, but unobtrusive entertainment, a dream beach and good food , is right at home here. One is fast in Playa del Carmen and has a wide range of possibilities ... " 
      5.622222222222223
      October 2011
    • " A beautiful, family-friendly and not too large hotel complex right at the beautiful, clean beach! By the pleasant staff we felt very well and also the food was good and Varied! " 
      5.708333333333333
      April 2012
    • " Hotel was a bit older but very clean. Beautiful wide beach. Many excursion possibilities. Very tasty food, large selection. Simply the best holiday (were also Cuba and the cathedral. Rep., but ... " 
      5.5
      August 2011
    • " That was a great holiday! We had everything we wanted. Great weather, clean, large room, friendly waiters and good food . The hotel itself is not so large and there were hardly any Americans and English there. We ... " 
      5.875
      June 2012
    • " ... huge and the bathroom is also fine. In the room were always ants unscrambling, therefore you should be careful no food or sweet drinks to stand leaves. The food was in buffet form angericht, very tasty and something for everyone. Every evening there was another motto. If you want a good beach ... " 
      5.316666666666667
      July 2012
    • " ... only OK because there was no bell boy was there anymore, the US our room has shown. We had to after the long trip yourself in the evening! A shame! The rooms are very clean and are cleaned daily. The food was good in the buffet restaurant, but in the three issues restaurants it is much better. The salmon in ... " 
      5.458333333333333
      June 2012
    • " ... too monotonous and the atmosphere in the dining room was like in a station concourse. The staff is very friendly and very fast, it is complained. It was a nice stay, but since we like good and varied food , we will choose another hotel next time. " 
      5.113888888888888
      September 2011
    • " ... room, also for 3 people. The cleanliness as well as the cleaning staff in the entire area were very diligent, always tried hard and very meticulously. The rooms were always hundred percent clean. The breakfast was hearty , but normally the selection could have been can vary. Lunch and the dinner was not satisfying ... " 
      4.5
      November 2011
    • " ... so from US could be observed, were directly in the dining room in a large Abfallstrog disposed of. Less good: no real fruit juices & local tropical fruits Plus: -plentiful selection of different food -3 theme restaurants we were only with the Italians- delicious - however always the same ... " 
      3.1666666666666665
      November 2011
    • " ... restaurant( buffet) was of a high quality not particularly good and took some getting used to for the German Stomach, but you could always find something which tasted and a prepared meat and fish dishes were very good ! There was definitely always enough! The theme restaurants (Italian) and Il palco (Asian) were ... " 
      5.666666666666667
      January 2012
    • " ... which tasted and a prepared meat and fish dishes were very good! There was definitely always enough! The theme restaurants (Italian) and Il palco (Asian) were very good absolutely perfect! Great food and super service, there may be some 'Nobel-Italian' in München what lesson and environment! " 
      5.666666666666667
      January 2012
    • " ... to the beach audible. Maybe for young people. Our known were a little further building, which we visited then, because they better had made. They had the Planetarium wonderful water, as well as a great food . Of the finest quality, as for 4 star. the staff were but very friendly. " 
      4.166666666666667
      February 2012
  • A small room (1)
    "A small room" found in 1 review
    • " ... only for a tip. Most of them can't speak English except of course at the front desk and à la carte restaurant you can, nevertheless communicate well with hands and feet. on the first day we had a small room but after a complaint we got immediately a larger and even closer at the beach. as already ... " 
      5.166666666666667
      January 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.3
  • Location
    5.5
  • Gastronomy
    4.9
  • Sport
    5.2

Rating breakdown

  • Excellent
    159
  • Very Good
    34
  • Acceptable
    13
  • Poor
    0
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

4.5
1 out of 1 people found this review helpful

The hotel is rather small compared to the Riu hotels in the area and therefore also more comfortable than, for example, the sister hotel Maya. In the all in all the hotel is very nice and well maintained, but could the tables at the lobby bar be cleaner (often ' vogelscheiße' on table or chairs) or also glass rims. At of the lobby and the free area of the dining room there are free wi-fi. Breakfast gives it starting from 6.30. Lunch from 12,30 and dinner …  read more

The most helpful critical review

3.1666666666666665
2 out of 3 people found this review helpful

The hotel lies in a beautiful green and well-kept complex where the exotic, free-range animals like Coati, agoutis and lizards visited. Close it with rain: sit there all the guests together pressed in the lobby or in the bar. The places to sit were thus very limited. A very friendly and helpful staff. Sport activities are available. Please note: Extensive construction (construction) with the sea view rooms located in the swimming pool, disturbing if you …  read more

Mathias
Germany
  • Couple
  • Age 26-30
32 Other hotel reviews
4.8
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
The hotel borrowed at the universe inclusive mile in Playa del Carmen. The rooms are renovated relatively recently and are nice. The beach is the water fantastic from. But unfortunately throw the people here early in the morning their hand towels over the loungers and rservieren this-this was not very nice! The animation was we mainly italian. The entertainers were sometimes very annoying and unprofessional. You get really the whole time something to eat and drink when you want. Also at the pool bar you always get pizza, tacos or other tasty snacks. Also to get a drink you plentiful. But … read more
5.4
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
In march we were for 10 days in the Viva Wyndham Azteca and were completely contented. Great room, great food and totally pleasant and polite staff, we were always greeted in a friendly manner! We have several trips around the country and the people to meet, if you want fun, culture and are looking for action on the Maya encounter tour in very good hands. The drahtseilfliegen, abseiling, swimming in Cenote... Was absolutely awesome! We have the Jeep Tour in the nature reserve, the bus to chichen itza and a day at the x-caret park. So for us it is clear if we go back … read more
Guillermo
Germany
  • Couple
  • Age 66-70
5 Other hotel reviews
5.1
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Good hotel directly at a great white Karibik beach in playacar, around 15 minutes away on foot from the commercial area of Playa del Carmen. Good animation offer. Mostly american, but also many european tourists. The food was good and varied, our room was clean and very big directly at the beach with view to the sea. The staff is generally very attentive and courteous. Safe is only for a fee bookable. Can criticize you, that wireless internet only against extreme charges and not for everyone was available. We would go there anytime again. … read more
5.8
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
The service is as probably in all hotels the Viva Wyndham the heart. At friendliness and cleanliness hardly to beat - keep it up! The cleaning ladies were super, everything was always clean and with small figures, we were every day the new surprised. The foreign language skills (english and german) are with the staff the front desk available, the staff is the fun them german to teach and the mexican teach us spanish, we have every day a small contest hosts who more learned. The one complaint which we had in 3 weeks had was immediately taken care of.The … read more
5.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The hotel has us totally surprised. (in the positive sense ), the whole staff was very friendly and always around the welfare the vacationer concerned. The food was simple fantastic (huge selection at the buffet). Every morning champagne in the romantic landscaped courtyard. The italian à la carte restaurant you should definitely visit. The pool bar with sea view was the absolute best (24 hours open). The whole garden is beautifully designed and very neat. The rooms are very spacious cut were cleaned daily and lovingly decorated with towels and flowers. Super short distance to the beautiful beach. The sunrise … read more
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Information about Hotel Viva Wyndham Azteca

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Hotel description *

  • Location
    This hotel lies by the sandy beach in the middle of the stunning, tropical landscape on the Mayan Riviera. This location will remain like a dream in guests' memories. It brings the real Mexico to life: the spontaneity and vibrancy of the country, the friendliness and cheerfulness of the locals, and the fascinating mixture of Caribbean culture and the centuries old culture. Of course, not forgetting the delicious food. Viva Maya is only a few minutes away - what more could a holiday offer? Within around 3 km, guests will arrive in the city centre with a bus station, restaurants, bars as well as nightclubs. The international airport of Cancún is only around 60 km away and Cancún is around 65 km from the hotel. The Mayan city of Bars Tulúm is around 65 km away, the Mayan ruins of Cobá are roughly 85 km away and the ruins of Chichén Itzá are 300 km from this exclusive resort.
  • Facilities
    Renovated in 2005, this hotel comprises two buildings, each with 3 floors, and with a total of 270 rooms. The air-conditioned hotel with a garden and a terrace offers a lobby with a 24-hour reception and a safe as well as a currency exchange desk. Further facilities include a number of shops, a piano bar, a nightclub, an auditorium and three air-conditioned à la carte restaurant with smoking areas are also to be found within the hotel. A dining room, public Internet access and bicycle rental also come as standard. Room and laundry services can also be taken advantage of along with medical assistance. Children are entertained throughout the day in the kids' club. A car park is available for those arriving by car.
  • Rooms
    The rooms all come with ironing facilities, a hire safe, a minibar with alcohol-free drinks as well as an en suite bathroom with hairdryer. In addition, the rooms include a direct dial telephone, a satellite/cable TV, two queen size beds or a king-size beds as well as a French balcony. Air conditioning is centrally regulated. Rooms with wheelchair access are available on request.
  • Sports/Entertainment
    There is a swimming pool with a children's pool on the sea side in the outdoor complex as well as a cocktail snack bar, sun loungers and parasols. The hotel additionally has its own Jacuzzi, sauna, steam room and a gym. There are also various spa treatments available along with massages and aerobics classes. The hotel also offers water sports include diving, wind surfing, sailing, catamaran sailing and canoeing. Sport enthusiasts may also enjoy a game of tennis or table tennis. There is also a varied entertainment programme for both children and adults. The resort also features a championship golf course (18 holes).
  • Meals
    Guests may select their breakfast, lunch and dinner from the buffet. It is also possible to take dinner à la carte. It is possible to book all-inclusive stays.
  • Payment
    American Express, MasterCard and VISA cards are accepted as methods of payment.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • City hotel
  • Babysitting/Child services
  • Airport transfer
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service
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