# 12 of 299 hotels in Playa Del Carmen / Playacar

Hotel Viva Wyndham Azteca(4 stars)

Paseo Avenida Xaman Ha 77710 Playa del Carmen View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.2
  • Location
    5.4
  • Gastronomy
    5.2
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    213
  • very good
    44
  • acceptable
    8
  • poor
    2
  • terrible
    0
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The most helpful positive review

5.828571428571428

The size of the hotel and the number of rooms is just perfect for a relaxing and pleasant spend your vacation. The condition the hotel and the cleanliness are very good. We had the booked all inclusive, it left nothing to be desired. The guest structure is mixed, with the proportion of italian (about 40%) is what however not unpleasant. …  read hotel review

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The most helpful negative review

3.1666666666666665

The hotel lies in a beautiful green and well-kept complex where the exotic, free-range animals like Coati, agoutis and lizards visited. Close it with rain: sit there all the guests together pressed in the lobby or in the bar. The places to sit were thus very limited. A very friendly and helpful staff. Sport activities are available. Please note: Extensive construction (construction) with the sea view rooms located in the swimming pool, disturbing if you …  read hotel review

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Maurice
Perfect all-inclusive holiday.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2013
The Viva azteca is one of the small hotels in the Playa Maya and is therefore no concrete highrise. The whole hotel area was always in a clean and neat condition. Everywhere was the entire day swept and cleaned. After every rain, these were despite end december more frequently, were quickly the seating again cleaned. The all inclusive services were more than adequate. At the start of the trip there were mainly americans, canadians and italian guests in the hotel, l later, there were more german (unfortunately, the ' liegenreservierungskult' notice). None of the individual nations are however really negative. ... In the lobby and in the bar there is free wi-fi. read hotel review
  • Sport & Leisure
    5.0

    The hotel has a fitness room, which i didn't try. Otherwise there was on day plenty of entertainment, was directly at the pool a bit disturbing can. The entertainment is usually in english and italian in progress. On the beach is much quieter. The azteca features no disco, however the sister hotel Maya. The beach and the pool area was always kept clean. There are plenty of beach chairs with depending on need more or less a lot of schattenflächen is required. Unfortunately fell once again many german tourists with the pool chair reserving at negatively.

  • Service
    6.0

    The service in the hotel is almost perfect. For questions is a helped immediately. Normally, the staff only spoke little german, more should you several thousand kilometres from Germany away also expect. But with english you could perfectly communicate. Should once questions or problems is the customer service is required, which very quickly to complaints care. There are also two employees from Germany. The room cleaning is done once per day and was always perfect. Furthermore, in the hotel daily a doctor available.

  • Gastronomy
    6.0

    In the buffet there is to noon and evening changing buffets and further three times per week a à la carte restaurant (also in the sister hotel Maya). The breakfast was very extensive, changes but due to the huge offer from day to day only slightly. Both there and in the büfettresteraunt the dishes were all very delicious. For me the best restaurant was the italian restaurant in the azteca. I especially want to the gigantic weihnachtsmenü in the à la carte restaurant or the buffet mention. The quality of the food was always spotless and are on the international audience. Especially in the buffet restaurant it can happen also times louder, in the à-la-carte-restaurants it was always quiet. The cocktails at the bars are very recommendable. Also you get at the bars international branded spirits, which for all-inclusive hotel not usually is. Over tips the staff, you will be but also without served perfectly. At the pool bar the drinks were for security reasons in plastic cups served, which in my view but very good clear. All bars and restaurants were very clean.

  • Room
    5.0

    The rooms are a good size and are equipped with a flat screen tv (a german. Channel), air conditioning (very quiet), and two large beds. The room was cleaned every day. Normally the rooms are with only a small franz. Balcony. If you want a large balcony should need at the time of booking the correct book rate category. Even the bathroom was sufficiently large and always clean. The safe, which is highly recommended, with 2 American Dollar per day charged separately. In the room is only chargeable wi-fi available.

  • Location
    6.0

    The hotel was located directly at the beautiful sand beach. The part there were a light to moderate waves. Moreover, you at the beach nice extensive walks in one direction to Playa del Carmen and in the other direction to the nature park. The transfer time from the airport is a bit more like one hour (about 80 kilometer from the airport Cancun away). Playa del Carmen is located right in the neighborhood (about 20 minutes) or a few minutes with the taxi (costs to the center 5-8 Euro). In the proximity of the hotel in play car are a few smaller shops, which are however quite expensive. Otherwise there are many shops in the 5 ave in Playa del Carmen, there is also the toristische center with many restaurants and bars. There are but also in Playa del Carmen a few shopping malls, which you on the best with the taxi (cost about 6 Euro). About five to ten minute walk away, is the sister hotel Maya, here you can also able to use all facilities (bars, restaurants and disco) free of charge.

  • Hotel
    6.0

    The Viva azteca is one of the small hotels in the Playa Maya and is therefore no concrete highrise. The whole hotel area was always in a clean and neat condition. Everywhere was the entire day swept and cleaned. After every rain, these were despite end december more frequently, were quickly the seating again cleaned. The all inclusive services were more than adequate. At the start of the trip there were mainly americans, canadians and italian guests in the hotel, l later, there were more german (unfortunately, the ' liegenreservierungskult' notice). None of the individual nations are however really negative. In the lobby and in the bar there is free wi-fi.

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Penny
Gladly again.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
The whole area is very clean and well maintained. The staff was always friendly, fast and helpful. They spoke spanish, english, french and italian, german only fragmentary but no problem is. The child care is so sincere and with such great program, the language barrier is not important and we adults can english the beach is a dream only drawback was that the wardrobe for 4 people a bit too little space, so the kids had to live out of a suitcase. The rest but more than made up for it. The food is very tasty and there was something ... for everyone and also the cocktails were super, we would this hotel meadow book. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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silvia
This 3 star superior hotel that we booked. Top!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The size of the hotel was optimal for the number of rooms. Everything is well arranged but everything beautifully designed and always kept clean. You always saw someone i. where something wegfegt or lawn scythes. The hotel was an all inclusive hotel which we have the TUI as a 3.5 * booked. It is perhaps to mention, that people the italians do not like there are false. Since this hotel Italy a Club Hotel and therefore also lots of extra flew in entertainers from Italy in the hotel, some germans complain. (but then one flies not abroad, but one ... remains at home!) We found it to be not at all disturbing, since the animators strive also other languages such as german, french, english and spanish spoken. read hotel review
  • Location
    5.0

    The distance to the beach? Which distance? The beach is right in front of your feet and partly at some rooms directly from the balcony available. The transfer time amounts to approximately an hour straight drive through. Very pleasant for the people a bus always bad as, for example, me ☺ Playa del Carmen can one to foot reach, we are always for 70 pesos (about 4 Euro per route with the taxi. There are fixed prices, there one does not need to act or you won't twits. Simply inform at the reception and the a taxi within 2 minutes mostly there was. We booked our excursions with aaron booked. A very nice german speaking mexicans. It is actually every day on the beach except on tuesday and offers great and reliable desk for little money. The veranstalterpreise of TUI, Neckermann, Alltours... The horrors only from.

  • Gastronomy
    5.0

    Main restaurant: delicious! Especially, if the Simone noodles made... Hmm divine! Well, as in most hotels the food after 10 days on the spirit, because the repeated. But it is normal! The desserts we found not so great, since we are the Turkey better, however, this cannot be simply due to the fact, that it also was only a 3 star superior hotel is. The italians: very delicious! Highly recommended! The mexican: hm well, it was not so our case... The oriental: very delicious, whoever asian likes, becomes it love.

  • Room
    5.0

    Our room was beautiful, quite modernly furnished and above all, very spacious. Of course with air conditioning and flat screen tv (the standard today)

  • Service
    6.0

    Top! We cannot complain! There were all very courteous and helpful. The waiter knew after 2 days we our coffee or tea we wanted. And all always, if you try a little spanish to speak. I think you are in the country to guests, at least 2 or 3 words you should already know. Each of the one over the way ran greets a nice and have always a smile. The waiters spoke some german words such as sugar, salt, water, beer etc. The is enough for communication. The rest of the hotel is english, spanish or italian speak. During our stay was the flushing the toilet broken, we are only just go down to the front desk, we said answer and as we again went to the room it was fixed. Perfect!

  • Sport & Leisure
    5.0

    Well sport you can the entertainment not call, but it was something offered, that you the whole day on the putrid all inclusive skin sat ☺ The pool was in order for the total size of the hotel, in addition, the hotel is located directly on the sea, there is everything. For all ' reservers' you can quiet sleep there were enough beach chairs for everyone. We were each morning between 7 and 8:30 a. m. on the beach and there was always enough place for all...

  • Hotel
    5.0

    The size of the hotel was optimal for the number of rooms. Everything is well arranged but everything beautifully designed and always kept clean. You always saw someone i. where something wegfegt or lawn scythes. The hotel was an all inclusive hotel which we have the TUI as a 3.5 * booked. It is perhaps to mention, that people the italians do not like there are false. Since this hotel Italy a Club Hotel and therefore also lots of extra flew in entertainers from Italy in the hotel, some germans complain. (but then one flies not abroad, but one remains at home!) We found it to be not at all disturbing, since the animators strive also other languages such as german, french, english and spanish spoken.

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Tanja
Incredible.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The Viva Wyndham Azteca is a very nice hotel. Here everything was just right. read hotel review
  • Location
    6.0

    The hotel is located directly on the white sands of Playa del Carmen. From the beach you can get to the island cozumel look. To the harbor and in the city of Playa del Carmen it is within walking distance, about 30 minutes or you can take a taxi for 70-90 Peso and is then in 5 minutes. The transfer from the airport took about 1 hour.

  • Gastronomy
    6.0

    There were 3 theme restaurants in the hotel and 1 buffet. We have every day at the buffet to eat because it was delicious and varied. The bar is a bit small, so that one in rains very rarely a place gets which however not is bad because the furniture was uncomfortable and then we went to the front desk set had wi-fi. At the pool there was also a bar which is open around the clock there, you could also always a snack nehmen.

  • Room
    6.0

    The rooms are exactly as the brochure pictured. They have a good size, the decor in a good condition and very clean.

  • Service
    6.0

    The entire staff is at any time day or night courteous, friendly and helpful. If you do not have english knowledge is always someone from the staff spoke german.

  • Hotel
    6.0

    The Viva Wyndham Azteca is a very nice hotel. Here everything was just right.

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Mike Zett
Relaxing holiday with small faults.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Size of the room absolutely enough. Unfortunately smelled the air conditioning was very strong, fell but not really, as we again at home were (clothes the not was smelled just after this). Cleanliness mostly top, good condition. Buffet was very good ☺, but not for our palate. Italians were despite majority to some extent okay. read hotel review
  • Sport & Leisure
    5.0

    Animation always very hard to encourage people. Ultimately it was often the same people who participated. Pool and standgelände was always clean and neat. Beach chairs are a bit hard to get used to, if you the trick it crawled as the operation.

  • Service
    5.0

    All very friendly. English or partly german. How often described, almost every day a different towel figure as a surprise. Cleanliness was absolutely ok.

  • Gastronomy
    4.0

    Unfortunately in the default mode not usable, despite several theme nights... Selection available, but either too strong or not at all seasoned! And i do know god not vodka and tomato juice on the breakfast buffet! 2 stars for the standardküche The theme restaurants were absolutely top! There are three times a week can be used. Italian and asian especially recommendable. 6 stars for the theme restaurants = average of two so 4 stars

  • Room
    5.0

    The room size was absolutely sufficient. Balcony was rather an 'case not down railings', but ok. Balcony door was anyway always out there too hot! Tv worked perfectly, but the lautstärkeunterschied the individual channels was partly so serious that they often torn at the switch. Bathroom was perfectly adequate, shower very pleasant with natural stone.

  • Location
    6.0

    Top location on the beach. 2 minutes and you're on the sea. 15-20 minutes walk and you're in Playa del Carmen on the outskirts. Center is in few minutes in addition distance. Taxis were available at any time for those who don't like. Bicycles could be rented (very exciting history). Tretarm lost, chain torn! :-)

  • Hotel
    5.0

    Size of the room absolutely enough. Unfortunately smelled the air conditioning was very strong, fell but not really, as we again at home were (clothes the not was smelled just after this). Cleanliness mostly top, good condition. Buffet was very good ☺, but not for our palate. Italians were despite majority to some extent okay.

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Information about Hotel Viva Wyndham Azteca

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach
  • What the hotel offers
    Viva Wyndham Azteca Hotel The 4-star all-inclusive Viva Wyndham Azteca Hotel is situated among sandy beaches, coral reefs and ancient Mayan ruins of popular the Playa del Carmen resort and is favored mostly by families and couples. Hotel in General This 4 star all-inclusive hotel decorated in typical Caribbean style features a water sports center, ocean-view pool, sauna, gym, steam room, spa center, outdoor swimming pool and meeting rooms. High-speed internet access is available in all public areas of the hotel and check in is available from 3 pm, while the checkout service closes at noon. There are easy access facilities and rooms for disabled guests and the reception desk is available 24 hours a day. There are a number of fine dining options found on-site. The Viva Wyndham Azteca Hotel was awarded the Certificate of Excellence 2013
  • Location
    The Viva Wyndham Azteca Hotel is an all-inclusive resort located within close proximity of Plaza de Armas and Nuestra Senora del Carmen Catholic Church. Sandy beaches, historical ruins (like Cozumel's Mayan Ruins) and main attractions (like Playacar Club de Golf) surround the area. Cancun International Airport is 65km away, approximately 50 minutes by car, while Cozumel International Airport is 20km away. Cozumel's Punta Sur Lighthouse or Aviario Xaman-Ha are situated within 20km of the hotel, while the city center is less than 2 km away. Rooms All 270 air-conditioned rooms of the Viva Wyndham Azteca Hotel feature bright décor, en-suite bathrooms with bathtub/shower, hair-dryer and complimentary toiletries, private balcony, satellite TV, telephone, safe and minibar. They all enjoy stunning garden or ocean views and free internet access via a Wi-Fi connection is available. Each room is non-smoking. Gastronomy The Viva Wyndham Azteca Hotel offers theme dinners at the buffet restaurant El Nopal. The restaurant also specializes in a number of special dietary meals including an extensive vegetarian menu. In the other hand, the Italian specialized restaurant Il Palco offers typical a la carte dishes, while Bamboo serves traditional Asian cuisine. For a traditional Mayan local food, guests can visit The Xul Ha and the Don Diego, while The Portofino and the Miramare are Mediterranean restaurants offering pizza and pasta dishes.
  • Leisure
    The Viva Wyndham Azteca Hotel features a water sports center, an ocean-view pool, a sauna, a gym, a steam room and a spa center with massage, body treatments and holistic therapies. Within walking distance of the hotel there is a golf course, tennis court and equestrian stables. The city center is situated 2 km from the hotel and offers a number of shopping options, bars and cafes. There is a number of places of interest located within driving distance of the hotel, including the Cozumel's Mayan Ruins and Cozumel's Punta Sur Lighthouse. Services The hotel offers a 24/7 reception, currency exchange, dry cleaning, tour desk, gift shop, free parking, wakeup calls, welcome drink, business center, audiovisual equipment, fax service and secretary service. Event facilities consist of conference/meeting rooms, a ballroom, and banquet facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Welcome cocktail
  • Restaurant
  • Vegetarian
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service