# 5 of 299 hotels in Playa Del Carmen / Playacar

Hotel Viva Wyndham Azteca(4 stars)

Paseo Xaman Ha No. 8 Fracc Show map
Hotel Pictures - Hotel Viva Wyndham Azteca
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At a glance

  • The hotel was great (15)
    "The hotel was great" found in 77 reviews
    • " ... Viva Maya with) So 6x a week in the restaurant food. Personally we found the bamboo (Asian) the best. Very nice clean beach, outside clean environment, you could easily walk to Playa del Carmen. The hotel was great -Activities-something for everyone, and you can tell daßass the entertainers enjoy their job. ... " 
      5.638888888888889
      April 2011
    • " The hotel makes a very good impression . It is always clean and the hygiene is really good. The check in was unfortunately only OK ... " 
      5.458333333333333
      June 2012
    • " the complex was very nice and clean . Solely the entertainment (more for the Italian guests) was a bit too pushy. Resta rants were ... " 
      5.008333333333334
      February 2012
    • " ... are totally overwhelmed and has no smile or grußworte for the guests desired; we felt so uneasy in this hotel felt that we after one night in the neighboring hotel changed without regretting it. This hotel is very good evaluated and we can it did not understand. For someone, which the environment, the flair and ... " 
      3.883333333333333
      September 2012
    • " Hotel with a nice atmosphere and with a nice location " 
      5.644444444444445
      June 2011
    • " Very nice, for the region rather small hotel complex. The rather small size the hotel was for us however also one of the selection criteria, ... " 
      5.288888888888889
      July 2012
    • " The hotel was great . Beautiful rooms, great clean beach and quite really nice staff. Have constantly kept clean ... " 
      4.983333333333333
      May 2012
    • " Great holiday " 
      5.666666666666667
      March 2012
    • " We had a very nice vacation had despite 11 hours flight. In the hotel were not many Germans tourist I found but OK ... " 
      5.666666666666667
      March 2012
    • " Great hotel after 2 weeks round trip by Mexico " 
      5.638888888888888
      March 2012
    • " we would definitely recommend this hotel recommend! The complex is good and the sister hotel I could completely be used the previous ... " 
      5.088888888888889
      January 2012
    • " great holiday " 
      5.166666666666667
      January 2012
    • " the beach is very beautiful and the ocean was just a dream. Only Downside-the beach chairs with sun screens are too close ... " 
      5.166666666666667
      January 2012
    • " value for money is good in any case. We stayed at the July and it has rained once however only about 30 minutes ... " 
      5.166666666666667
      January 2012
    • " ... some of the animators and waiter, especially at the bars are hard-working German. We had any problems with the Communication. However rejoiceth also everyone a few words Spanish. The entire area was very clean , it was constant something cleaned. " 
      5.6
      February 2012
  • Really nice staff (15)
    "Really nice staff" found in 25 reviews
    • " The hotel was great. Beautiful rooms, great clean beach and quite really nice staff . Have constantly kept clean just great. Food was diverse and plentiful. 3 theme restaurants but ... " 
      4.983333333333333
      May 2012
    • " the staff are very friendly and not only for a tip. Most of them can't speak English except of course at the front desk and ... " 
      5.166666666666667
      January 2012
    • " ... great and furthermore you can visit the place in the sister hotel also, by prior arrangement. in the restaurant it is very clean it is immediately if cleared the dirty plates on the table and the staff are very friendly and accommodating . " 
      5.166666666666667
      January 2012
    • " the staff were friendly and helpful . almost everywhere is English spoken and some are in German. our room was always well cleaned ... " 
      4.333333333333333
      January 2012
    • " the staff were always friendly and in comparison to lots of reviews in Internet was also quite German spoken. Other front desk ... " 
      5.6
      February 2012
    • " A beautiful, family-friendly and not too large hotel complex right at the beautiful, clean beach! By the pleasant staff we felt very well and also the food was good and Varied! " 
      5.708333333333333
      April 2012
    • " The hotel is very clean, the rooms were super, very helpful and friendly staff, the location right on a great beach was first-class. If it weren't for the food. As we ... " 
      5.0361111111111105
      September 2011
    • " the staff were always very friendly . But you have to English knowledge are provided with. when we complained due to the lack of ... " 
      4.166666666666667
      February 2012
    • " Great hotel with very friendly staff " 
      5.925
      April 2012
    • " The hotel was generally very good. The food was personally but too monotonous and the atmosphere in the dining room was like in a station concourse. The staff is very friendly and very fast, it is complained. It was a nice stay, but since we like good and varied food, we ... " 
      5.113888888888889
      September 2011
    • " We were very pleased with this hotel. The staff are very friendly and tried hard. The food tasted very good to us. In the buffet restaurant we always found ... " 
      5.611111111111111
      April 2011
    • " the service was very good . no matter wether Cleaners, waiters or anybody else, were always friendly and, even if you stay ... " 
      5.666666666666667
      November 2011
    • " Good four star hotel, great service and very friendly and friendly staff, plenty of choice of food and drinks( all-inclusive and à ... " 
      5.6944444444444455
      November 2011
    • " Good four star hotel, great service and very friendly and friendly staff , plenty of choice of food and drinks( all-inclusive and à la carte), very clean. The location ... " 
      5.6944444444444455
      November 2011
    • " A small hotel, that getting old is. But no reason to complain about is. Very well maintained outdoor area, large rooms with bathtub, great. Great beach friendly staff . " 
      5.6
      January 2012
  • The food is varied (15)
    "The food is varied" found in 20 reviews
    • " ... is also a family atmosphere. The staff is super friendly, the rooms were cleaned thoroughly every day, changing of towels every day, clean and well-kept beautiful garden with a small jungle. The food is varied and very versatile with theme, if you sit out one sits in the courtyard, his own flair. You can ... " 
      5.638888888888889
      April 2011
    • " ... only OK because there was no bell boy was there anymore, the US our room has shown. We had to after the long trip yourself in the evening! A shame! The rooms are very clean and are cleaned daily. The food was good in the buffet restaurant, but in the three issues restaurants it is much better. The salmon in ... " 
      5.458333333333333
      June 2012
    • " ... nice vacation had despite 11 hours flight. In the hotel were not many Germans tourist I found but OK something other watch and listen. This time was as in Rimini the whole time Italian language. Very good food , beach a dream, pool we didn't use it. I can really recommend it. " 
      5.666666666666667
      March 2012
    • " Who the food in the restaurant as nothing special good, will probably at home only rocks food! I am long-haul journeys always in very good hotels. The food is great ! Everything was excellent. The hotel was not as big as the other. Was also better Sunday I ... " 
      5.638888888888888
      March 2012
    • " A beautiful, family-friendly and not too large hotel complex right at the beautiful, clean beach! By the pleasant staff we felt very well and also the food was good and Varied! " 
      5.708333333333333
      April 2012
    • " Great hotel by the beach, in the town it was about 15 minutes on foot at the beach along. The food was great ( every evening another issue), 3 theme restaurants with possibility also the restaurants in ... " 
      5.5249999999999995
      August 2012
    • " We spent a wonderful week at the hotel. The staff was friendly and accommodating, the food was very good . The drinks were very good. The beach was very beautiful and well maintained. The only negative ... " 
      5.708333333333333
      September 2011
    • " ... to the beach audible. Maybe for young people. Our known were a little further building, which we visited then, because they better had made. They had the Planetarium wonderful water, as well as a great food . Of the finest quality, as for 4 star. the staff were but very friendly. " 
      4.166666666666667
      February 2012
    • " ... too monotonous and the atmosphere in the dining room was like in a station concourse. The staff is very friendly and very fast, it is complained. It was a nice stay, but since we like good and varied food , we will choose another hotel next time. " 
      5.113888888888889
      September 2011
    • " That was a great holiday! We had everything we wanted. Great weather, clean, large room, friendly waiters and good food . The hotel itself is not so large and there were hardly any Americans and English there. We ... " 
      5.875
      June 2012
    • " We were very pleased with this hotel. The staff are very friendly and tried hard. The food tasted very good to us. In the buffet restaurant we always found something and the menus in the La Carte ... " 
      5.611111111111111
      April 2011
    • " Well, this is just a matter of taste! the food was OK and in the buffet restaurant also always plentifully and enjoyable, but not everyone taste. And ... " 
      5.666666666666667
      November 2011
    • " Hotel was a bit older but very clean. Beautiful wide beach. Many excursion possibilities. Very tasty food, large selection. Simply the best holiday (were also Cuba and the cathedral. Rep., but ... " 
      5.5
      August 2011
    • " ... restaurant( buffet) was of a high quality not particularly good and took some getting used to for the German Stomach, but you could always find something which tasted and a prepared meat and fish dishes were very good ! There was definitely always enough! The theme restaurants (Italian) and Il palco (Asian) were ... " 
      5.666666666666667
      January 2012
    • " ... which tasted and a prepared meat and fish dishes were very good! There was definitely always enough! The theme restaurants (Italian) and Il palco (Asian) were very good absolutely perfect! Great food and super service, there may be some 'Nobel-Italian' in München what lesson and environment! " 
      5.666666666666667
      January 2012
  • A small room (1)
    "A small room" found in 1 review
    • " ... only for a tip. Most of them can't speak English except of course at the front desk and à la carte restaurant you can, nevertheless communicate well with hands and feet. on the first day we had a small room but after a complaint we got immediately a larger and even closer at the beach. as already ... " 
      5.166666666666667
      January 2012
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.3
  • Location
    5.5
  • Gastronomy
    4.9
  • Sport
    5.2

Rating breakdown

  • Excellent
    162
  • Very Good
    35
  • Acceptable
    14
  • Poor
    0
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.8194444444444455
2 out of 2 people found this review helpful

Very pleasant hotel, less than the other hotels in playacar, but it very easy going. Requests/complaints were dealt with immediately. We have on arrival on 28-12-2012 a room in block a with a view of the neighboring hotel and close to the nightly entertainment of our hotel can provide. Both the extremely loud generator the neighboring hotels, as well as the very loud evening entertainment (about 22 hours until 23 o'clock local time) have really bothered u …  read more

The most helpful critical review

3.1666666666666665
2 out of 3 people found this review helpful

The hotel lies in a beautiful green and well-kept complex where the exotic, free-range animals like Coati, agoutis and lizards visited. Close it with rain: sit there all the guests together pressed in the lobby or in the bar. The places to sit were thus very limited. A very friendly and helpful staff. Sport activities are available. Please note: Extensive construction (construction) with the sea view rooms located in the swimming pool, disturbing if you …  read more

Summary of guest reviews by categories

  • " nice hotel, buffet a bit monotonous "  Read more
    4.972222222222222
    February 2012
  • " Hotel with a nice atmosphere and with a nice location "  Read more
    5.644444444444445
    June 2011
  • " Super Hotel "  Read more
    5.791666666666667
    April 2011
  • " I can only recommend this hotel. Everything is super clean. Very delicious and varied, the food was. The pool was great, the ... "  Read more
    5.791666666666667
    April 2011
  • " ... are totally overwhelmed and has no smile or grußworte for the guests desired; we felt so uneasy in this hotel felt that we after one night in the neighboring hotel changed without regretting it. This hotel is very good evaluated and we can it did not understand. For someone, which the environment, the flair and ... "  Read more
    3.883333333333333
    September 2012
  • " Great hotel after 2 weeks round trip by Mexico "  Read more
    5.638888888888888
    March 2012
  • " Great holiday "  Read more
    5.666666666666667
    March 2012
  • " We had a very nice vacation had despite 11 hours flight. In the hotel were not many Germans tourist I found but OK ... "  Read more
    5.666666666666667
    March 2012
  • " Great hotel "  Read more
    5.5249999999999995
    August 2012
  • " Great hotel by the beach, in the town it was about 15 minutes on foot at the beach along. The food was ... "  Read more
    5.5249999999999995
    August 2012
  • " Very recommendable Hotel "  Read more
    5.791666666666667
    May 2011
  • " perfect holiday "  Read more
    5.791666666666667
    May 2011
  • " The hotel is excellent. No fortress of loungers. Small romantic hotel. The employees at the reception is very rude. In ... "  Read more
    5.458333333333333
    August 2012
  • " The hotel is excellent. No fortress of loungers. Small romantic hotel. The employees at the reception is very rude. In the lobby no air conditioning at 33 ... "  Read more
    5.458333333333333
    August 2012
  • " Super hotel with a pleasant atmosphere "  Read more
    5.622222222222223
    October 2011
  • " ... hotel, we were not impressed by this. I am glad, that I had booked in the Azteca. The excursions were very well organized, and very interesting. The U-boat ride is a tip, was really great. Also very suitable for children. Would not hesitate to stay at this hotel. "  Read more
    5.791666666666667
    April 2011
  • " the hotel is small and fine with 270 rooms very offering a clear view. it has a small beautiful inner courtyard ... "  Read more
    4.333333333333333
    January 2012
  • " ... restaurant we always found something and the menus in the La Carte restaurants we found almost without exception very delicious. Especially in the Xul acres of peace and romance you can enjoy. The location is great "  Read more
    5.611111111111111
    April 2011
  • " Good four star hotel, great service and very friendly and friendly staff, plenty of choice of food and drinks( all-inclusive and à la carte), very clean. The location is very good, after a short walk you are in Playa del Carmen city. There is a very wide range of souvenir ... "  Read more
    5.6944444444444455
    November 2011
  • " Hotel with a nice atmosphere and with a nice location "  Read more
    5.644444444444445
    June 2011
  • " Hotel was a bit older but very clean. Beautiful wide beach. Many excursion possibilities. Very tasty food, large selection. Simply the best holiday (were also Cuba and the cathedral. ... "  Read more
    5.5
    August 2011
  • " Fantastic hotel with a great location "  Read more
    5.366666666666666
    May 2012
  • " Nice hotel with very good location to the sea and a little distance to the center (15 minutes to the shopping Mile ). Very nice ... "  Read more
    5.541666666666667
    April 2012
  • " Nice hotel in great location "  Read more
    5.083333333333333
    April 2012
  • " About 15 minutes walk playa del Carmen great location with very. Beautiful beach. "  Read more
    5.5
    January 2012
  • " the location is a dream! After 4 years ago by Modified current almost no beach was there and you paragraphs of up to 2 ... "  Read more
    5.666666666666667
    November 2011
  • " it was a great holiday! We would anytime again like to visit this hotel! The beach was very clean and staff were friendly. Activities not pushy and the evening entertainment food could have ... "  Read more
    5.375
    January 2012
  • " The hotel is very clean, the rooms were super, very helpful and friendly staff, the location right on a great beach was first-class. If it weren't for the food. As we travel a lot and have stayed in many ... "  Read more
    5.0361111111111105
    September 2011
  • " It was a great beach holiday. A large drawback is the annoying and especially loud animation been! Sometimes there ... "  Read more
    4.033333333333333
    April 2011
  • " A small hotel, that getting old is. But no reason to complain about is. Very well maintained outdoor area, large rooms with bathtub, great. Great beach friendly staff. "  Read more
    5.6
    January 2012
  • " Nice hotel with good service "  Read more
    5.611111111111111
    April 2011
  • " If you are looking for a smaller, super well-kept facility with friendly staff, absolute cleanliness, great, but unobtrusive entertainment, a dream beach and good food, is ... "  Read more
    5.622222222222223
    October 2011
  • " Staff very friendly, we saw very rarely, are constantly commited to fulfill all the guests The food you have to ... "  Read more
    4.625
    April 2011
  • " A beautiful, family-friendly and not too large hotel complex right at the beautiful, clean beach! By the pleasant staff we felt very well and also the food was good and Varied! "  Read more
    5.708333333333333
    April 2012
  • " We were very pleased with this hotel. The staff are very friendly and tried hard. The food tasted very good to us. In the buffet restaurant we always found ... "  Read more
    5.611111111111111
    April 2011
  • " I found this hotel very nice, the staff is extremely friendly, the animators are great and always in a good mood to say goodbye to them they have embraced me ... "  Read more
    5.6944444444444455
    September 2011
  • " Good four star hotel, great service and very friendly and friendly staff, plenty of choice of food and drinks( all-inclusive and à ... "  Read more
    5.6944444444444455
    November 2011
  • " Good four star hotel, great service and very friendly and friendly staff, plenty of choice of food and drinks( all-inclusive and à la carte), very clean. The location ... "  Read more
    5.6944444444444455
    November 2011
  • " Great hotel with very friendly staff "  Read more
    5.925
    April 2012
  • " The hotel is very clean, the rooms were super, very helpful and friendly staff, the location right on a great beach was first-class. If it weren't for the food. As we ... "  Read more
    5.0361111111111105
    September 2011
  • " The hotel was great. Beautiful rooms, great clean beach and quite really nice staff. Have constantly kept clean just great. Food was diverse and plentiful. 3 theme restaurants but ... "  Read more
    4.983333333333333
    May 2012
  • " The hotel was generally very good. The food was personally but too monotonous and the atmosphere in the dining room was like in a station concourse. The staff is very friendly and very fast, it is complained. It was a nice stay, but since we like good and varied food, we ... "  Read more
    5.113888888888889
    September 2011
  • " ... free-range animals like Coati, agoutis and lizards visited. Close it with rain: sit there all the guests together pressed in the lobby or in the bar. The places to sit were thus very limited. A very friendly and helpful staff. Sport activities are available. Please note: Extensive construction (construction) with the ... "  Read more
    3.1666666666666665
    November 2011
  • " A very friendly and helpful staff "  Read more
    3.1666666666666665
    November 2011
  • " the staff were always friendly, the Mexican general outside of the hotel were always friendly, nothing to sell the had! You ... "  Read more
    5.666666666666667
    January 2012
  • " the staff were always very friendly. But you have to English knowledge are provided with. when we complained due to the lack of ... "  Read more
    4.166666666666667
    February 2012
  • " ... are great and always in a good mood to say goodbye to them they have embraced me and I even got a little kiss given. The beach is so wonderful I miss this country and people now. Most of the staff spoke English and Spanish, but some could speak other languages among other things also German. There were ... "  Read more
    5.6944444444444455
    September 2011
  • " the staff are very friendly, always a nice 'hola' on their faces. the general Language is Spanish, but with English you got along well. the cleaning of the rooms was always reasonable beautiful towel rock Corner. the waiter ... "  Read more
    5.6
    January 2012
  • " Who the food in the restaurant as nothing special good, will probably at home only rocks food! I am long-haul journeys always in very good hotels. The food is great! Everything was excellent. The hotel was not as big as the other. Was also better Sunday I ... "  Read more
    5.638888888888888
    March 2012
  • " ... nice vacation had despite 11 hours flight. In the hotel were not many Germans tourist I found but OK something other watch and listen. This time was as in Rimini the whole time Italian language. Very good food, beach a dream, pool we didn't use it. I can really recommend it. "  Read more
    5.666666666666667
    March 2012
  • " Great hotel by the beach, in the town it was about 15 minutes on foot at the beach along. The food was great ( every evening another issue), 3 theme restaurants with possibility also the restaurants in ... "  Read more
    5.5249999999999995
    August 2012
  • " If you are looking for a smaller, super well-kept facility with friendly staff, absolute cleanliness, great, but unobtrusive entertainment, a dream beach and good food, is right at home here. One is fast in Playa del Carmen and has a wide range of possibilities ... "  Read more
    5.622222222222223
    October 2011
  • " We spent a wonderful week at the hotel. The staff was friendly and accommodating, the food was very good. The drinks were very good. The beach was very beautiful and well maintained. The only negative ... "  Read more
    5.708333333333333
    September 2011
  • " A beautiful, family-friendly and not too large hotel complex right at the beautiful, clean beach! By the pleasant staff we felt very well and also the food was good and Varied! "  Read more
    5.708333333333333
    April 2012
  • " We were very pleased with this hotel. The staff are very friendly and tried hard. The food tasted very good to us. In the buffet restaurant we always found something and the menus in the La Carte ... "  Read more
    5.611111111111111
    April 2011
  • " Hotel was a bit older but very clean. Beautiful wide beach. Many excursion possibilities. Very tasty food, large selection. Simply the best holiday (were also Cuba and the cathedral. Rep., but ... "  Read more
    5.5
    August 2011
  • " That was a great holiday! We had everything we wanted. Great weather, clean, large room, friendly waiters and good food. The hotel itself is not so large and there were hardly any Americans and English there. We ... "  Read more
    5.875
    June 2012
  • " ... is also a family atmosphere. The staff is super friendly, the rooms were cleaned thoroughly every day, changing of towels every day, clean and well-kept beautiful garden with a small jungle. The food is varied and very versatile with theme, if you sit out one sits in the courtyard, his own flair. You can ... "  Read more
    5.638888888888889
    April 2011
  • " ... huge and the bathroom is also fine. In the room were always ants unscrambling, therefore you should be careful no food or sweet drinks to stand leaves. The food was in buffet form angericht, very tasty and something for everyone. Every evening there was another motto. If you want a good beach ... "  Read more
    5.316666666666667
    July 2012
  • " ... only OK because there was no bell boy was there anymore, the US our room has shown. We had to after the long trip yourself in the evening! A shame! The rooms are very clean and are cleaned daily. The food was good in the buffet restaurant, but in the three issues restaurants it is much better. The salmon in ... "  Read more
    5.458333333333333
    June 2012
  • " ... too monotonous and the atmosphere in the dining room was like in a station concourse. The staff is very friendly and very fast, it is complained. It was a nice stay, but since we like good and varied food, we will choose another hotel next time. "  Read more
    5.113888888888889
    September 2011
  • " ... room, also for 3 people. The cleanliness as well as the cleaning staff in the entire area were very diligent, always tried hard and very meticulously. The rooms were always hundred percent clean. The breakfast was hearty, but normally the selection could have been can vary. Lunch and the dinner was not satisfying ... "  Read more
    4.5
    November 2011
  • " ... so from US could be observed, were directly in the dining room in a large Abfallstrog disposed of. Less good: no real fruit juices & local tropical fruits Plus: -plentiful selection of different food -3 theme restaurants we were only with the Italians- delicious - however always the same ... "  Read more
    3.1666666666666665
    November 2011
  • " ... we found the food in the buffet restaurant Lunch and evenings always a bit stuffy. we had the impression, increased emphasis on quantity than quality attention. opposite of the buffet restaurant there is a bar with comfortable armchairs and sofas. town center a variety of cocktails. We enjoyed the ... "  Read more
    4.5
    November 2011
  • " ... choice of hotel is very important and not over fly and land, we did, and that was the biggest mistake, it is additional costs, lost time and heap nerves on airport in America, otherwise rather bad food in Mexico, the people very friendly, outside hotel no danger, you can quiet which independently ... "  Read more
    4.708333333333333
    February 2012
  • " We are with dive MEX (Playa del Carmen) to diving been Big pool - however noise renovation the room with a sea view "  Read more
    3.1666666666666665
    November 2011
  • " the pool is clean-if only the bad noise there would be no! In the hotel are more than 30 Activity staff (mostly ... "  Read more
    3.6666666666666665
    January 2012
  • " the hotel has a pool with different depths, but we didn't use it. the sea is right in front of the door. at the ... "  Read more
    4.5
    November 2011
  • " we had a renovated superior room with 2 large American beds and large flat screen. Our bathroom had a large shower with extra Rain shower head can only be recommended. In the closet there was a free safe. ... "  Read more
    3.6666666666666665
    January 2012
  • " ... every room could' balcony or terrace'. To our first room was a' balcony', by me as such not would, I think it was at best 50 centimeters deep. When we asked, whether it was possible a room with a big balcony or terrace to get, this was without discussion possible. The hotel staff, whether it be at the ... "  Read more
    5.691666666666666
    March 2012
  • " ... the no room more was available, had to for one night to the Viva Wyndham Maya. In the 2 check in we had for the Unanehmlickeiten An upgrade of the room received with a view of the sea and a big balcony. The rooms are huge and the bathroom is also fine. In the room were always ants ... "  Read more
    5.316666666666667
    July 2012
  • " ... more was available, had to for one night to the Viva Wyndham Maya. In the 2 check in we had for the Unanehmlickeiten An upgrade of the room received with a view of the sea and a big balcony. The rooms are huge and the bathroom is also fine. In the room were always ants unscrambling, therefore you ... "  Read more
    5.316666666666667
    July 2012
  • " Size of the hotel is very good, the rooms are spacious and really offer enough room, also for 3 people. The cleanliness as well as the cleaning staff ... "  Read more
    4.5
    November 2011
  • " the room was huge and very clean. Unfortunately, the balcony railing was sonhoch, that you from the balcony only ... "  Read more
    4.166666666666667
    February 2012
  • " the room was huge and beautifully equipped. for the clothes was a bit little space. A shelf could have been ... "  Read more
    4.166666666666667
    February 2012
  • " ... with unlimited View. the first room was in the area, which is in the process of being rebuilt. the room was freshly renovated, with a double bed, alarm clock with iPod station, air conditioning, flatscreen tv, coffee machine, seating possibility, Chest of drawers, a closet with mini bar and safe. the ... "  Read more
    4.5
    November 2011
  • " ... we have sound moderate nothing. the second room was almost mirrored in other Complex. Here was not renovated and you could tell the rooms it's age. There was also double bed, air conditioning, flatscreen tv, Dresser, seating possibility and closet with mini bar and safe. the bathroom but had still old ... "  Read more
    4.5
    November 2011
  • " we had a renovated room with a sea view on the top floor. It was at the pool bar open 24 hours and this is because the ... "  Read more
    4.333333333333333
    January 2012
  • " This hotel is immediately to the heart-the complex of the room is less than the surrounding ones, so there is also a family atmosphere. The staff is super friendly, the rooms were cleaned thoroughly every day, changing of towels every day, clean and well-kept beautiful garden with a small jungle. The ... "  Read more
    5.638888888888889
    April 2011
  • " ... is really good. The check in was unfortunately only OK because there was no bell boy was there anymore, the US our room has shown. We had to after the long trip yourself in the evening! A shame! The rooms are very clean and are cleaned daily. The food was good in the buffet restaurant, but in the three issues ... "  Read more
    5.458333333333333
    June 2012
  • " ... problem the-the name-moldy room Dar. They were all very damp and smelled like mildew. We had altogether 3 rooms changed (we were after repeated complaints in a fresh 'disinfected' = with chlorine cleaned room resettled) and in all three rooms It was damp and moldy. Already after a few hours was the ... "  Read more
    3.1666666666666665
    November 2011
  • " ... With English you could communicate without a problem. Also in the buffet restaurant we were in a drink super service and the empty plates were cleared away very quickly. the cleaning of the rooms were cleaned daily without Beanstaltung . every day we found a other nice towel animal. at the front desk was also ... "  Read more
    4.5
    November 2011
  • " the rooms were very large. You had two large beds and a great bathroom. Balcony was rather small, but we didn't use it or you didn't. Rooms were very clean. "  Read more
    4.833333333333333
    January 2012
  • " ... only for a tip. Most of them can't speak English except of course at the front desk and à la carte restaurant you can, nevertheless communicate well with hands and feet. on the first day we had a small room but after a complaint we got immediately a larger and even closer at the beach. as already ... "  Read more
    5.166666666666667
    January 2012
Juliane
Germany
  • Couple
  • Age 26-30
3 Other hotel reviews
4.2
Rated:  
  • 3 to 5 days
  • Other
  • Hotel not recommended
We have in relation to the service unfortunately almost without exception bad experiences and ask ourselves, if we seriously in the same hotel were as other guests, the great many suns. Already at check in lacked the service. We had to very long on our room wait, while other guests, with us from the trip came, their room was ready. After mehrstündigem wait was no offer of help with the transport of the suit-cases were offered. So we had to even on our room on the 3. floor contribute, since it is in the Viva Wyndham azteka were no lifts. Especially the … read more
Simi
Germany
  • Couple
  • Age 19-25
28 Other hotel reviews
4.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
In the all in all the staff was friendly, but i have to say, that the friendliness and the service in Cuba is much better (may at the hotel beach chairs, but that was our impression). It is also a shame, that in the dining room only a few people to be served, the rest had to get oneself. (maybe after face-who most tip could). Because of the many germans were the foreign language skills of the staff quite well, with english gets ahead one anyway further! Room cleaning was great - especially you got every day from towels another animal shaped - … read more
Katharina
Germany
  • Couple
  • Age 26-30
1 Other hotel reviews
5.4
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The service is super. All are very friendly. Even when the restaurant was full, were the waiters cheerful and totally efficient.There was the main restaurant, as well as a variety of theme restaurants, this but we didn't visit. There is plenty of choice and varied. There were different theme evenings, to the the food adjusted ( for example mexican or italian evening).We had one of the renovated rooms in the block b. the condition so it was very good. Also to the cleanliness there are nothing to complain about, it was daily thoroughly cleaned. As i-tüpfelchen there was every day another towel-figure … read more
Helmut
Austria
  • Couple
  • Age 66-70
17 Other hotel reviews
5.4
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
The hotel is in the playacar - hotel area from Playa del Carmen right on the sandy beach. To Pedestrian precinct from pdc is per way 20-25 minutes, there you will find mainly textiles all Art, many silberschmuckgeschäfte, various pub, pharmacies (rather drugstores), travel offerers, and small Supermarkets. To the large supermarket 'Walmart' one goes still further 15 minutes Chairs on the beach there were many, but at the latest at 9:30 o'clock are all occupied. The sea is almost always more or less wavy. With strong wind can the strandwelle very high. The entertainment is only in italian, english and french and is available … read more
Petra
Germany
  • Couple
  • Age 46-50
7 Other hotel reviews
5.1
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We were satisfied all around. Particularly worthy of mention was the pool bar, the 24 hours was open. You could at every time of day and night delicious drinks (also alcohol) get. Snacks stood also at any time ready. The rooms were thoroughly cleaned on a daily basis, staff were very friendly. With the taxi one was in 5 minutes in the town. … read more
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Information about Hotel Viva Wyndham Azteca

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Hotel description *

  • Location
    This hotel lies by the sandy beach in the middle of the stunning, tropical landscape on the Mayan Riviera. This location will remain like a dream in guests' memories. It brings the real Mexico to life: the spontaneity and vibrancy of the country, the friendliness and cheerfulness of the locals, and the fascinating mixture of Caribbean culture and the centuries old culture. Of course, not forgetting the delicious food. Viva Maya is only a few minutes away - what more could a holiday offer? Within around 3 km, guests will arrive in the city centre with a bus station, restaurants, bars as well as nightclubs. The international airport of Cancún is only around 60 km away and Cancún is around 65 km from the hotel. The Mayan city of Bars Tulúm is around 65 km away, the Mayan ruins of Cobá are roughly 85 km away and the ruins of Chichén Itzá are 300 km from this exclusive resort.
  • Facilities
    Renovated in 2005, this hotel comprises two buildings, each with 3 floors, and with a total of 270 rooms. The air-conditioned hotel with a garden and a terrace offers a lobby with a 24-hour reception and a safe as well as a currency exchange desk. Further facilities include a number of shops, a piano bar, a nightclub, an auditorium and three air-conditioned à la carte restaurant with smoking areas are also to be found within the hotel. A dining room, public Internet access and bicycle rental also come as standard. Room and laundry services can also be taken advantage of along with medical assistance. Children are entertained throughout the day in the kids' club. A car park is available for those arriving by car.
  • Rooms
    The rooms all come with ironing facilities, a hire safe, a minibar with alcohol-free drinks as well as an en suite bathroom with hairdryer. In addition, the rooms include a direct dial telephone, a satellite/cable TV, two queen size beds or a king-size beds as well as a French balcony. Air conditioning is centrally regulated. Rooms with wheelchair access are available on request.
  • Sports/Entertainment
    There is a swimming pool with a children's pool on the sea side in the outdoor complex as well as a cocktail snack bar, sun loungers and parasols. The hotel additionally has its own Jacuzzi, sauna, steam room and a gym. There are also various spa treatments available along with massages and aerobics classes. The hotel also offers water sports include diving, wind surfing, sailing, catamaran sailing and canoeing. Sport enthusiasts may also enjoy a game of tennis or table tennis. There is also a varied entertainment programme for both children and adults. The resort also features a championship golf course (18 holes).
  • Meals
    Guests may select their breakfast, lunch and dinner from the buffet. It is also possible to take dinner à la carte. It is possible to book all-inclusive stays.
  • Payment
    American Express, MasterCard and VISA cards are accepted as methods of payment.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • CD Player
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service
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