# 1 of 65 hotels in Hikkaduwa

Hotel Citrus Hikkaduwa(3 stars)

400 Galle Road 80240 Hikkaduwa View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.8
  • Service
    5.2
  • Location
    5.1
  • Gastronomy
    5.3
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    14
  • very good
    4
  • acceptable
    1
  • poor
    1
  • terrible
    0
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The most helpful positive review

5.221428571428571

I can understand both sides; on the one hand the vacationers say 'never again' and i other seits the, the say 'definitely again'. My conclusion for this hotel (after i comfort rooms show have): Bay definitely a comfort room! These are on a level you for a 3 star hotel expected or even a little better. The standard rooms are for three stars in Sri Lanka also good, but a german tourists only very partially happy. ; ) Otherwise there was about the hotel …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.792857142857143

We were very disappointed about this hotel. Missing here it very attention to detail. Especially the dirt everywhere in the hotel and also in the rooms horrified. (old moldy mattresses and dirty dishes in the staircases) we have at the check-in several times the room changed. However the rooms were not better. ( bathroom very dirty, water heater and cups dirty, very worn) first after a complaint at the tour operator we were given a luxury rooms without an …  read hotel review

read more Acceptable, Poor, Terrible reviews
Gretchen
Fantastic hotel
  • Recommended hotel
  • Friends
  • City break
  • September 2014
When we arrived in the hotel, we are amazed how big the hotel is. Staffs are very friendly and accommodating. The room is literally huge aned very clean. We had a buffet breakfast which is awesome. They serve pork bacon, fresh juices and they had as well live stations which i love the most. and the hotel rate is cheap with a 5 star service. read hotel review
  • Location
    6.0

    The hotel is located in the beach area which is 5 minutes walk from the hotel and have a decent size of pool. It's near some tourist spots in Bentota and Galle

  • Service
    6.0

    They are very polite and friendly. They are easy to speak with and fluent in English.

  • Sport & Leisure
    6.0

    the pool is big and clean. the sunloungers are well organized.

  • Room
    6.0

    the room size is big with sea view. All equipments are working and new.

  • Hotel
    6.0

    When we arrived in the hotel, we are amazed how big the hotel is. Staffs are very friendly and accommodating. The room is literally huge aned very clean. We had a buffet breakfast which is awesome. They serve pork bacon, fresh juices and they had as well live stations which i love the most. and the hotel rate is cheap with a 5 star service.

  • Gastronomy
    6.0

    they have a huge restaurant which is clean and well oraganized. They have plenty of food in the buffet with a very nice ambience.

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Sam Rocha
Not satisfied with the room and the staff.
  • Hotel not recommended
  • Couples
  • Beach holiday
  • April 2014
it was just the good beach and good swimming pool...apart from that it was a very poor exprrience, specially the duty manager of the hotel was unprofessional, and did not care about the customers. read hotel review
  • Location
    2.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    1.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    2.0
    Size of the room
    3.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.0
    Quality of the beach
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    5.0
  • Hotel
    2.8
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
    Family friendliness
    3.0
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Information about Hotel Citrus Hikkaduwa

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Outdoor pool
  • Volleyball

Spa offers

  • Special massages

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service