# 3 of 62 hotels in Hikkaduwa

Hotel Citrus Hikkaduwa(3 stars)

400 Galle Road View on map
Average rating
Recommended
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At a glance

  • Great hotel (5)
    "Great hotel" found in 5 reviews
    • " Great hotel with great location " 
      5.5928571428571425
      August 2012
    • " Really beautiful hotel ! You feel really good. Breakfast is super, leaves nothing to be desired. Pool is clean! Direct ... " 
      5.5928571428571425
      August 2012
    • " Really beautiful hotel! You feel really good . Breakfast is super, leaves nothing to be desired. Pool is clean! Direct sea view! ... " 
      5.5928571428571425
      August 2012
    • " ... good. Breakfast is super, leaves nothing to be desired. Pool is clean! Direct sea view! Unfortunately you can not directly at the hotel beach baden, but that doesn't matter, a bit runs does good. Value for money is very good . Evening agenda! Hikkaduwa is a beautiful village with many restaurants, shops... Good ... " 
      5.5928571428571425
      August 2012
    • " A very great vacation in a brilliant hotel . Very friendly staff, as well as good shops just vis-à-vis of the hotel. Despite month July was ... " 
      5.20952380952381
      August 2012
  • Excellent food (1)
    "Excellent food" found in 1 review
    • " Ideal clean location to relax, feel comfortable, taste excellent food from all over the world - provided by a versatile chef and entertainment manager. Very friendly ... " 
      5.561904761904763
      November 2012
  • Great location (1)
    "Great location" found in 1 review
    • " Great hotel with great location " 
      5.5928571428571425
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.6
  • Service
    4.9
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    4.2

Rating breakdown

  • excellent
    27
  • very good
    9
  • acceptable
    6
  • poor
    5
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.221428571428571

I can understand both sides; on the one hand the vacationers say 'never again' and i other seits the, the say 'definitely again'. My conclusion for this hotel (after i comfort rooms show have): Bay definitely a comfort room! These are on a level you for a 3 star hotel expected or even a little better. The standard rooms are for three stars in Sri Lanka also good, but a german tourists only very partially happy. ; ) Otherwise there was about the hotel …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.792857142857143

We were very disappointed about this hotel. Missing here it very attention to detail. Especially the dirt everywhere in the hotel and also in the rooms horrified. (old moldy mattresses and dirty dishes in the staircases) we have at the check-in several times the room changed. However the rooms were not better. ( bathroom very dirty, water heater and cups dirty, very worn) first after a complaint at the tour operator we were given a luxury rooms without an …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (5)
      Comments related to "Hotel in general" found in 5 reviews
      • " Great hotel with great location "  read hotel review
        5.5928571428571425
        August 2012
      • " Really beautiful hotel! You feel really good. Breakfast is super, leaves nothing to be desired. Pool is clean! Direct ... "  read hotel review
        5.5928571428571425
        August 2012
      • " Really beautiful hotel! You feel really good. Breakfast is super, leaves nothing to be desired. Pool is clean! Direct sea view! ... "  read hotel review
        5.5928571428571425
        August 2012
      • " ... good. Breakfast is super, leaves nothing to be desired. Pool is clean! Direct sea view! Unfortunately you can not directly at the hotel beach baden, but that doesn't matter, a bit runs does good. Value for money is very good. Evening agenda! Hikkaduwa is a beautiful village with many restaurants, shops... Good ... "  read hotel review
        5.5928571428571425
        August 2012
      • " A very great vacation in a brilliant hotel. Very friendly staff, as well as good shops just vis-à-vis of the hotel. Despite month July was ... "  read hotel review
        5.20952380952381
        August 2012
  • Location
    Pros
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " A very great vacation in a brilliant hotel. Very friendly staff, as well as good shops just vis-à-vis of the hotel. Despite month July was the weather super, ... "  read hotel review
        5.20952380952381
        August 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Ideal clean location to relax, feel comfortable, taste excellent food from all over the world - provided by a versatile chef and entertainment manager. Very friendly ... "  read hotel review
        5.561904761904763
        November 2012
Sam Rocha
Not satisfied with the room and the staff.
  • Hotel not recommended
  • Couples
  • Beach holiday
  • April 2014
it was just the good beach and good swimming pool...apart from that it was a very poor exprrience, specially the duty manager of the hotel was unprofessional, and did not care about the customers. read hotel review
  • Location
    2.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    1.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    2.0
    Size of the room
    3.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.0
    Quality of the beach
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    5.0
  • Hotel
    2.8
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
    Family friendliness
    3.0
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Fredi
Does not correspond by far to the rating profile.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Circa 80 rooms, wi-fi, only at the reception, hp, ever half europeans and russians from young to old. read hotel review
  • Sport & Leisure
    2.0

    1 pool chairs, umbrellas, beach towels, showers everything was available, but otherwise? Beach not possible to swim.

  • Service
    3.0

    Friendly staff. Deluxe room 617, 220, 120 clean = what is that? See photos.

  • Location
    4.0

    Beach about 20m away from the rooms. All rooms with a view of the beach. Bus near the hotel. Hikkaduwa = shopping pure relaxation. The beach was not usable due to rock rock (photos)

  • Gastronomy
    3.0

    The food (typical of the country, european) was mostly poor quality. Atmosphere outside and inside restaurant was good.

  • Room
    2.0

    Number 120 deluxe, 15m to the pool. Facilities ok, whereby from deluxe = more expensive room type was nothing to see, but also nothing. Beds in all 3 deluxe rooms sagging.

  • Hotel
    3.0

    Circa 80 rooms, wi-fi, only at the reception, hp, ever half europeans and russians from young to old.

Close
Franz-Josef
One of the best hotels in hikkaduwa.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
The hotel has about 90 rooms on 4 floors with different sizes. In the upper floor the deluxe rooms all are newly renovated. You can overnight accomodation with breakfast, half board or all-inclusive book the guest structure is multicolored mixed, german, Sweden, austrians, british, east europeans, local... , likewise the average age. read hotel review
  • Room
    5.0

    Our room a deluxe room was large enough and always clean. The furnishings were quite new. The air conditioning worked perfectly. Kettle, tea and coffee, water and fridge, which was always great.

  • Gastronomy
    5.0

    There was a restaurant and a beach bar. The food was not very warm, but the made the outside temperature was also nothing. Delicious and varied, it was always. Many greetings to all from mr.. Arraku.

  • Service
    6.0

    The friendliness of the entire staff was excellent. Communication partly in german, but mostly in english. The room cleaning was really great. There was a quick bite, it was immediately dealt with.

  • Sport & Leisure
    4.0

    The pool was always clean, beach chairs were also always enough available. However, the beach chairs and cushions be replaced, they are sometimes not more so great.

  • Location
    4.0

    The hotel is right on the beach, but not large can be used, since a reef davorliegt. 5 minutes to the right or to the left, however, the possibility for swimming or snorkeling. Shopping is right in front of the hotel was possible, larger supermarket, small local shops, cafes and restaurants. Desk etc. Directly in front of the hotel (with Tuk-tuk drivers) bookable. The transfer from the airport to the hotel takes approximately 3-4 hour

  • Hotel
    4.0

    The hotel has about 90 rooms on 4 floors with different sizes. In the upper floor the deluxe rooms all are newly renovated. You can overnight accomodation with breakfast, half board or all-inclusive book the guest structure is multicolored mixed, german, Sweden, austrians, british, east europeans, local... , likewise the average age.

Close
Anja und Oliver
Dream holiday, should be at least 4 stars
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
We agree with the bad reviews not endorse. The rooms were big enough and very clean. Mattresses and pillows were fine. The food was partly star quality and was always very tasty. We liked it, that there is no pork chops were ☺ With the breakfast one had only one sort of cheese or sausage, but there were plenty of other treats. Much fruit was at the meals always available. Since wlan worked in the lobby. On the whole, the hotel was very well maintained. The guest structure was very mixed. Indians, australians, german, russian. The average age from young ... to old. read hotel review
  • Gastronomy
    6.0

    There was a restaurant and a bar. The quality of the dishes was very high and always delicious. The restaurant crew is very well trained and always very courteous and attentive.

  • Service
    6.0

    The staff was always very friendly and helpful. Forecasts from the candle-lit dinner or other extras were delighted to arrange. Some of the staff spoke german, most english. We met all the staff always with a genuine smile and had many nice conversations. As soon as you a tour anmeldete, you got the next morning a large, delicious lunch for the trip. So we had no complaints.

  • Sport & Leisure
    5.0

    The pool was always very clean.

  • Room
    6.0

    The rooms are neat and functional. There was a large flat screen tv. There was everything available, such as kettle including tea, coffee, and so on. The bathroom was large enough and very clean.

  • Hotel
    6.0

    We agree with the bad reviews not endorse. The rooms were big enough and very clean. Mattresses and pillows were fine. The food was partly star quality and was always very tasty. We liked it, that there is no pork chops were ☺ With the breakfast one had only one sort of cheese or sausage, but there were plenty of other treats. Much fruit was at the meals always available. Since wlan worked in the lobby. On the whole, the hotel was very well maintained. The guest structure was very mixed. Indians, australians, german, russian. The average age from young to old.

  • Location
    5.0

    The transfer from the airport to the hotel took 3.5 hours. By the newly built highway, this but reduce. The hotel is right on the beach. Left and right of it you had the opportunity to baden. The place hikkaduwa is very lively but still comfortable. Restaurants, supermarket and shops are located in the immediate vicinity. The main street is right behind the hotel, as at the other hotels on the coast. Bus, train and tuk-tuk are also in direct proximity.

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Good price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel has a manageable location. I think for sri lankan circumstances is the cleanness ok. In the hotel there were many young people. About 50% russian guests, but also many dutchmen, asians and on weekends also some local (was very interesting), but unfortunately not german. read hotel review
  • Room
    5.0

    We had a standard room and were content thereby. But there were also room in the lowest floor with a terrace and rooms with a direct view of the restaurant. The furniture was nice, dark wood and the mattresses were relatively hard.

  • Sport & Leisure
    6.0

    There were no activities. There were hardly any kids at the area. The pool and the garden area were in the morning and regularly cleaned. There were always enough beach chairs and enough shade. The cushions were quite thin, sometimes we got also 2 cushions!

  • Location
    6.0

    The hotel is located directly on the sea. One has a wonderful view from the hotel and garden on the sea. To the right and on the left you can directly at the sea to the beautiful beaches are. Just towel from the hotel along. A relatively large supermarket is directly opposite the hotel. The bus stop is a few more meters away. The train station is within a few minutes to reach. There are also plenty of restaurants and bars nearby. We dared with the regular bus after galle to drive. It costs 35 Rupees and takes about 40 minutes. The bus ends in galle right office away at the bus station. Nearby you will find also a tsunami museum and 2 smaller lakes. As we had a tour, we only with a local leaders the actual village with its fruits, animals, and so on. Looked at. On sunday morning always with the station a worth seeing market.

  • Hotel
    5.0

    The hotel has a manageable location. I think for sri lankan circumstances is the cleanness ok. In the hotel there were many young people. About 50% russian guests, but also many dutchmen, asians and on weekends also some local (was very interesting), but unfortunately not german.

  • Service
    6.0

    The staff was very friendly. Some spoke german, even our 'cleaner'. Our first room had a good location-direct view of the see -, but smelled very unpleasantly and was a little dingy, we were immediately a new room promised. We had however to the first night in the room, as we also only around 9:30 a. m. arrived at the hotel. Our 2. room was in the 2, floor and we had an even better view. , the bathroom had a window. The air conditioning was even, if we were not in the room. The cups were however only with a cloth wiped out. We have the cups then rather after use itself ausgwischt.

  • Gastronomy
    5.0

    The restaurant was after three sides to be desired, but with strong wind or rain (we were in september as) with plastic tarpaulins closed. The meals were very varied and tasteful. If the local cuisine tastes not so good, could also different potatoes and vegetables to choose. However, there were no real Cola, only a ' kik -Cola'. The soft drinks such as Cola, Sprite or soda costs 150 Rupees. A small bottle of water 50 Rupees. It was always swept and wiped the tables, the placemat material were only shook out and used several times. Many men in shorts, partly even with swimming trunks, for dinner.

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Information about Hotel Citrus Hikkaduwa

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is located in the small fishing village of Hikkaduwa, approximately 2 hours south of Colombo on Sri Lanka's south coast. The train station is about 2 km away. The village of Hikkaduwa offers inexpensive shopping and restaurants and the larger town of Galle is less than an hour away.
  • The establishment comprises a total of 64 accommodation units. A lobby and a reception are available to guests. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access (no extra charge) and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a bar and a pub. A garden is among the features contributing to a pleasant stay. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include room service and a laundry.
  • All accommodation units feature air conditioning and a bathroom. A balcony or terrace are also included as standard. Some of the accommodation units also feature a side sea view. Among the amenities are a safe and a minibar. Tea and coffee making equipment is included as standard. Guests can enjoy a comfortable holiday with convenient amenities, including a telephone, a TV, a radio and wireless internet access. In the bathrooms, guests will find a shower and a hairdryer.
  • The swimming pool is ideal for a refreshing dip. The sun loungers and parasols on the sun terrace offer a great place to unwind. The establishment offers outdoor sporting options, including tennis, beach volleyball, volleyball and basketball,j or for a fee, fishing. Guests of the establishment can enjoy watersports such as catamaraning, or for a fee, windsurfing, snorkelling and diving. Snorkelling is organised by third-party operators. Table tennis, badminton and darts are some of the sports and leisure options available at the establishment. The establishment offers various spa options, including a spa and Ayurveda, as well as a beauty salon and massage treatments for a fee. Evening entertainment is available to guests in the form of live music.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, half board and All-inclusive. The establishment additionally offers snacks. Alcohol-free drinks and alcoholic drinks are served at the establishment.
  • All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Radio
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room

A choice of sports

  • Outdoor pool

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service