# 1 of 286 hotels in Naples

Hotel Palazzo Caracciolo Napoli(4 stars)

Via Carbonara 80139 Napoli View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.5
  • Location
    5.0
  • Gastronomy
    5.5
  • Sport & Leisure
    3.5

Rating breakdown

  • excellent
    23
  • very good
    7
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Laia
Good Price/Quality for Napoli standards
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • October 2014
Napoli is a rather chaotic city. You have to accept that. And is difficult to find a good hotel. Most hotels are in high need of a renovation yet ask for horrendous prices. This is not the case of Palazzo Caracciolo. It has been recently renovated and while the corridor still looks a bit eerie, the rooms are just fine and up to the last standards. So does the rest of the hotel. Our minus point goes however for the breakfast buffet. Italian hotels are of course not well known for that but for such a "boutique" hotel, we expected ... better. We arrived at the breakfast room 1 hour before closing and yet they had already ran out of bread! They barely had any juice left and most of the cheese and ham was alredy gone as well. Still, overall our experience there was just fine and I would book a room there again. read hotel review
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
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Jorg
Charming hotel in Naples
  • Recommended hotel
  • Singles
  • City break
  • January 2014
Converted Palazzo in the old town area of Naples. It is not in the poshest part of town which adds to it's charm. Hotel would be great to hold exclusive events in their courtyard. Rooms vary in size and look more modern than one would expect in a building like this. Breakfast OK, best selection of juices i have ever seen - but a massive let-down are the scrambled eggs made from powder, yuk! read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Luca
Good location and nice hotel
  • Recommended hotel
  • Singles
  • Business trip
  • February 2013
This is a nice hotel, in a good location, closed to the train station and to the old center. The scenario is old fashion, in a building of the XIII century. Very clean, recently renewed this hotel is really confortable; friendly the receptionists . read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Alessandro
Renovated historical palace in Naples
  • Recommended hotel
  • Couples
  • City break
  • November 2012
Upscale hotel in a historical palace in Naples. Just 20 minutes by taxi from the airport, is walking distance to the spanish quarters and has a regularly scheduled shuttle bus to its sister hotel in front of Maschio Angioino dowtown Naples. We were upgraded due to our Accorclub level and got a hugh Jr. Suite on two levels. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
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Information about Hotel Palazzo Caracciolo Napoli

Hotel Information

hotel.de

hotel.de *

The Palazzo Caracciolo is located in the 13th-century historic district at the heart of Naples, and is part of the MGallery collection. The building is steeped in history, having not only been the residence of the aristocratic Caracciolo family, but alsothat of Napoleonic general and king of Naples, Joachim Murat. The architecture of the hotel is imbued with the warmth and beauty of Naples. Discounted car park 328 yards (300 m) from the hotel.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Business centre
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Information desk
  • Wifi