# 152 of 392 hotels in Hamburg

Hotel Wyndham Garden Hamburg City Centre Berliner Tor(3.5 stars)

Borgfelder Str. 1-9 20537 Hamburg View on map
Average rating
Recommended
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At a glance

  • Small TV (1)
    "Small TV" found in 1 review
    • " ... lighting! ( overall at night stupid...), very narrow, through located, on the wall stagnant bed (only a one-sided bedside table and lamp), blankets lose a large number of springs. No safe, very small TV , age and filthy, partly eingerissener carpet. Bathroom without window and air ventilation. ... " 
      2.8785714285714286
      January 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.1
  • Room
    3.6
  • Service
    4.9
  • Location
    4.7
  • Gastronomy
    4.4
  • Sport & Leisure
    1.9

Rating breakdown

  • excellent
    30
  • very good
    40
  • acceptable
    19
  • poor
    9
  • terrible
    3
Read all hotel reviews

The most helpful positive review

4.4

Nous étions, malgré les avis négatifs, agréablement surpris. Les chambres sont petites et la salle de bain l'est aussi. Sinon, l'hôtel est absolument recommandable. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8

Older city hotel with parking lot in front of the house and even free parking garage, i liked, you could daily until 10:00 p. m. without barrier and drive …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Room
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... lighting! ( overall at night stupid...), very narrow, through located, on the wall stagnant bed (only a one-sided bedside table and lamp), blankets lose a large number of springs. No safe, very small TV, age and filthy, partly eingerissener carpet. Bathroom without window and air ventilation. ... "  read hotel review
        2.8785714285714286
        January 2012
Karin
Ideal for a city break
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • August 2014
The hotel has great transport links. It's not far away from the main train station or the city center. The breakfast is plentiful and delicious. A good hotel for a city break. read hotel review
  • Room
    5.0
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Richard
Big negative suprise
  • Hotel not recommended
  • Couples
  • City break
  • June 2014
Hotel by far does not Qualifying for 4 Stars may be 2 Stars We had a Lufthansa Voucher will ASK Lufthansa to take the Hotel off their cataloque Hotel urgently Needs Renovation and the offered Double room only fits for One Person read hotel review
  • Gastronomy
    2.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
  • Hotel
    1.8
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    2.0
    Disabled-friendly
    2.0
  • Location
    2.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    2.0
  • Room
    1.5
    Size of the room
    1.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    1.3
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
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Samira
Not exactly the best.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2014
The room was very small. The bathroom was the worst and far too small. Breakfast was always the same. Ausenerscheinung not the best Staff was friendly. read hotel review
  • Service
    2.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    2.0
  • Hotel
    1.3
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    2.0
    Disabled-friendly
    1.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Room
    1.3
    Size of the room
    1.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Location
    1.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
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Elke
We will definitely go back there again.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
We were pleasantly surprised. Our room was large and friendly and was actually, what we have on the pictures shown. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Jörg
Perfect for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
Hotel is a perfect starting point for a city trip. Free parking, easy access to transport and u - / s-bahn, very friendly staff at reception, breakfast and bar. We felt very comfortable and will definitely stay again in this hotel. The room size was absolutely sufficient. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Axel
The price-performance ratio is appropriate.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
If you just need a übernachtungsplatz searches ok, otherwise the hotel is not recommendable. Very pleasant was the attentive service in the breakfast room. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Room
    2.8
    Size of the room
    2.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Wolfgang
Top hotel for stadtbesichtugung hh.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
Very clean, breakfast, mixed. read hotel review
  • Room
    5.0

    Medium room size, newly renovated, tv, minibar, phone Narrow shower/ toiletteneinheit, very clean.

  • Service
    5.0

    Very friendly and courteous, good english.

  • Hotel
    5.0

    Very clean, breakfast, mixed.

  • Location
    5.0

    Very central to the city, very good access to public transport.

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Janine
Here the guest is no king
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2013
It should be a beautiful and worth seeing short trip with friends, it was only a joke. We booked on the internet two demanding double room in a 4 star hotel. After check-in, it was clear to us, we must make the best of it and why we? On the hallway a weird smell marginally bearable but the room was much worse. Such a dump as double room to sell was the summit. We complained at the front desk which only with a eyes and the words' we are in renovations' it was dismissed. Well we made us a nice ... evening. But then came the night. Now the question, we make the window and the street noise or let it and suffocate better. Completely no matter this mattress 1.40 to 2. one could not sleep and worn out it was. My husband had considered we sleep rather in the car which probably more enjoyable would be. We preferred the next morning but to the rooms in the internet point, which you offered and what really expected. We mentioned the small room where the incompetent lady at the front desk asked, whether we just surveyed had. We were now on a move in the next check-out other guests. After a sophisticated discussion at the front desk the lady subdued and we moved after. Finally, we closed the door and it was the image from the internet. I work myself in a 3 star hotel, and i have to say quite honestly i have never experienced anything like that. Time is a factor not you can talk about everything but in this hotel is nothing. I cannot recommend it and do not think that this hotel is 4 stars. read hotel review
  • Gastronomy
    3.0

    On request at the breakfast Croissant to get the answer 'the were forgotten recook'

  • Room
    2.0

    For snow white and the seven dwarfs ok.

  • Service
    2.0

    The room cleaning was great! More at this hotel not.

  • Hotel
    2.0

    It should be a beautiful and worth seeing short trip with friends, it was only a joke. We booked on the internet two demanding double room in a 4 star hotel. After check-in, it was clear to us, we must make the best of it and why we? On the hallway a weird smell marginally bearable but the room was much worse. Such a dump as double room to sell was the summit. We complained at the front desk which only with a eyes and the words' we are in renovations' it was dismissed. Well we made us a nice evening... But then came the night. Now the question, we make the window and the street noise or let it and suffocate better. Completely no matter this mattress 1.40 to 2. one could not sleep and worn out it was. My husband had considered we sleep rather in the car which probably more enjoyable would be. We preferred the next morning but to the rooms in the internet point, which you offered and what really expected. We mentioned the small room where the incompetent lady at the front desk asked, whether we just surveyed had. We were now on a move in the next check-out other guests. After a sophisticated discussion at the front desk the lady subdued and we moved after. Finally, we closed the door and it was the image from the internet. I work myself in a 3 star hotel, and i have to say quite honestly i have never experienced anything like that. Time is a factor not you can talk about everything but in this hotel is nothing. I cannot recommend it and do not think that this hotel is 4 stars.

  • Location
    2.0

    Only the way to the next train is worth mentioning.

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Christine
Hamburg anytime, the hotel never again
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2013
The condition of the hotel i would than poor describe and right at the beginning is the question - where do the 4 stars come from? The outside confirmed, what you find inside. Everything is getting very old and must be urgently renewed. We had a tiny double and an even smaller bathroom. The room was cleaned every day to our satisfaction and also the breakfast was very good. read hotel review
  • Room
    2.0

    Yes, the rooms. We were a little shocked. The room, in which we were accommodated, was really small. And also not particularly taste or affectionately furnished. Everything was old. The decor thrown together, the curtains were not more fully on the railways attached, the castle and the abschlussschiene the door were ratty. The televison often not clear. No safe. The closet doors were not open and close. The bathroom was tiny. Calcified. But as you relax with a city break not much in the hotel and we also had an attractive offer...

  • Service
    4.0

    The hotel staff was friendly. The room cleaning was good.

  • Gastronomy
    5.0

    We had only booked bed and breakfast and we were happy. Certainly one could also at the breakfast buffet was the one or the other better, but everything was there and the bread rolls were really good. Whoever would like, could 'the world' to read. For dinner we were always out.

  • Hotel
    3.0

    The condition of the hotel i would than poor describe and right at the beginning is the question - where do the 4 stars come from? The outside confirmed, what you find inside. Everything is getting very old and must be urgently renewed. We had a tiny double and an even smaller bathroom. The room was cleaned every day to our satisfaction and also the breakfast was very good.

  • Location
    4.0

    The location of the hotel is completely okay. You really are in two minutes to the S-Bahn and underground and comes from the berliner tor everywhere well. The direct surrounding area is not nice.

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Michael
For a city tour suitable (except in summer)
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • September 2013
6-story building, which from the outside optically not particularly good looks. Inside the hotel was currently undergoing a renovierungspase (our group had kplt. Renovated rooms). During our stay there was the reception area renovated (painting), which but for the tourists totally hassle-free manner. read hotel review
  • Location
    5.0

    200 mtr. To the next underground and S-Bahn stop, so for a city journey very well located. The hotel is situated on one during the day busy street (the night of volume it was ok), i think that was a sleep possible with opened windows. Who 'dead silence' night here, should know, what the city would: centrally located and easy to get to all the attractions or at night 'dead silence', then he is but in a city such as Hamburg later ' three quarters of an hour by metro and S-Bahn on the way to the city centre to come. Regarding the gastronomy in the more immediate vicinity i cannot say anything, since we didn't use it or searched for.

  • Service
    6.0

    The service in the hotel was excellent, check-in and check-out was easy and fast and efficient; the friendliness and openness of staff was not fake, but in my opinion it will mean. It was not so 'stiff as a poker' as it already once in other three star or 3 star hotels goes. The room service was impeccable

  • Gastronomy
    6.0

    We had only night with breakfast and dinner in form of a buffet for our group. This dinner (fish, meat, salads, vegetables, dessert) was absolutely top, i spent a long not more so tasty meal. At the breakfast buffet was everything: several sorts of bread and rolls (nothing rebaked), several cheese, meats, and jams, cereals, quark, eggs, etc. - here actually no one complain about, the service in the hotel worked also perfectly.

  • Hotel
    4.0

    6-story building, which from the outside optically not particularly good looks. Inside the hotel was currently undergoing a renovierungspase (our group had kplt. Renovated rooms). During our stay there was the reception area renovated (painting), which but for the tourists totally hassle-free manner.

  • Room
    5.0

    The rooms are from the size relatively small (but freshly renovated) a two week summer holiday i would not spend there. We were there for sightseeing in Hamburg (so only to sleep and maybe a late afternoon hour the feet up) there, but absolutely sufficiently. The double bed had a width of 1.40 meters. For two normal people sufficient (but unfortunately only a mattress), the bathroom was also relatively small, but with everything equipped which one need. The room was for us okay, but for two possibly corpulent people, here i could only sadly say, unsuitable (bed 1.40 meters wide and small bathroom), but for me, this is no reason for negativbewertung.

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Information about Hotel Wyndham Garden Hamburg City Centre Berliner Tor

Hotel Information

hotel.de

hotel.de *

The Wyndham Garden Hamburg City Centre Berliner Tor is the perfect, elegantly designed private hotel. With 93 rooms, a restaurant, bar and a summer terrace, this personally-run establishment is especially recommended to business travellers, as well as those visiting Hamburg for the weekend. The hotel is located near to the city. The Berliner Tor station, with its links to the underground train (U-Bahn) and urban rail (S-Bahn) networks, is only 150 m away, enabling guests to reach Hamburg’s most important attractions with ease. Complimentary parking facilities are available for guests arriving by car (garage and car park). Our reception staff is happy to inform you about the city’s various attractions and events. Our service also includes reserving theatre tickets or restaurants, as well as organising tours of the city and harbour, or a social programme of events for you during your stay. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The comfortable 4-star Wyndham Garden Hamburg City Centre Berliner Tor Hotel is centrally-located in the city, near the public transport station "Berliner Tor". Our personally-managed Hamburg hotel offers warm hospitality in beautiful surroundings. The highlight of our hotel in Hamburg is the summer terrace – an oasis in the city of Hamburg. Our stylish and cosy hotel restaurant is ideal for private parties and business events. The Hotel has 93 rooms. Our guests have free access to hotel parking lots as well as an underground parking Garage. Free Wireless Lan is available throughout the public area of the Hotel and in all rooms
  • Location
    The hotel Wyndham Garden Hamburg City Centre Berliner Tor is located in the city centre near the S-Bahn and "Berliner Tor" underground station. Our hotel is in the bourgeois residential area Borgfelde, which is an ideal base from which to explore the city: in just a few minutes by public transport, you reach the Außenalster, Hamburg Harbour City and the Hamburg city centre. From the hotel in Hamburg, the Trade Fair and Congress Centre and the exhibition halls can be reached with public transport in a few minutes. Direct Connection with the S-Bahn to the Airport Highways A24: 3.00KM, A 7: 7 KM and A1:8 KM
  • Accommodation
    93 rooms in two categories Standard rooms 20 m² and Studio rooms 30m² Smoking - and None Smoking rooms all rooms are equipped with TV, telephone, bath/shower & WC, towel warming rack, hairdryer Free Wifi in all rooms
  • Food and Drink
    Hotel restaurant with creative cuisine the restaurant "Petit Miró" in the Wyndham Garden Hamburg City Centre Berliner Tor Hotel offers creative cuisine with a modern touch. Please note our attractive monthly-changing specialties menu: with occasions such as Berlin weeks, barbecue evenings and Italian dinners. Summer terrace and fireplace - an Idyll in the city of Hamburg The idyllic summer terrace of our hotel is a wonderful place to relax after an exciting day in Hamburg. Weather permitting, our service team is happy to serve food and drinks on the terrace. The fireplace in our restaurant makes evenings there comfortable and cosy in the cold months Cosy hotel bar for social evenings The cosy hotel bar is a popular meeting place to start in the evening or to relax after a busy day. Our friendly team offers snacks, cocktails, freshly-drawn beer and a fine selection of wines. In the hotel bar in the hotel in Hamburg, you can follow current sports in convivial surroundings. From 5.30 pm to 7 pm Wyndham Garden Hamburg City Centre Berliner Tor Hotel provides you with a happy hour for cocktails.
  • Other facilities and services
    free use of parking facilities, free Wifi in all guest rooms and public area. Free ticket booking for theatre and sightseeing tours and table reservation

Hotel News

16/06/2014:

Fully refurbished in 2013/2014

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service