# 161 of 365 hotels in Hamburg

Hotel Wyndham Garden Hamburg City Centre Berliner Tor (3.5 stars)

Borgfelder Str. 1-9 20537 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • Excellent service (3)
    "Excellent service" found in 3 reviews
    • " Excellent service recommendation a tour operator " 
      5.658333333333334
      August 2012
    • " The hotel has a great service with absolute and natural friendliness, no matter wether front desk, breakfast room or the ... " 
      5.658333333333334
      August 2012
    • " ... there, and everybody was satisfied. The rooms are somewhat older, and should be replaced (but loud hotel done), but they were very clean. Really great in this hotel is the breakfast buffet really first class service . The location of the hotel on Berlin gate is naturally also super, because the hotel is only a ... " 
      5.658333333333334
      August 2012
  • The hotel is OK (1)
    "The hotel is OK" found in 1 review
    • " The hotel is very central on a metro stop, how pretty much everything in Hamburg can be reached. One stop from the main station away. The hotel is OK and can be recommended. " 
      4.7
      August 2012
  • The breakfast was sufficient (1)
    "The breakfast was sufficient" found in 1 review
    • " ... just as old as the in need of renovation hotel. The concept of television was due to the size of the device taken literally. The air in the room was stuffy and oppressive ( no air conditioning) the breakfast was sufficient and reasonable. " 
      3.086111111111111
      August 2012
  • Small TV (1)
    "Small TV" found in 1 review
    • " ... lighting! ( overall at night stupid...), very narrow, through located, on the wall stagnant bed (only a one-sided bedside table and lamp), blankets lose a large number of springs. No safe, very small TV , age and filthy, partly eingerissener carpet. Bathroom without window and air ventilation. ... " 
      2.8785714285714286
      January 2012
  • Read more
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.9
  • Room
    3.5
  • Service
    4.8
  • Location
    4.7
  • Gastronomy
    4.2
  • Sport & Leisure
    1.6

Rating breakdown

  • excellent
    29
  • very good
    35
  • acceptable
    21
  • poor
    10
  • terrible
    4
Read all hotel reviews

The most helpful positive review

4.4

Nous étions, malgré les avis négatifs, agréablement surpris. Les chambres sont petites et la salle de bain l'est aussi. Sinon, l'hôtel est absolument recommandable. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8

Older city hotel with parking lot in front of the house and even free parking garage, i liked, you could daily until 10:00 p. m. without barrier and drive …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " The hotel is very central on a metro stop, how pretty much everything in Hamburg can be reached. One stop from the main station away. The hotel is OK and can be recommended. "  read hotel review
        4.7
        August 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Was with my 14-year old son from monday to friday for a city trip in Hamburg. Have before the trip I many, negative reviews and read my misgivings. The hotel is older, okay, the carpets show the marks strong burden. The room was absolutely okay. 2 separate beds, ... "  read hotel review
        5.372222222222223
        September 2012
  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " The hotel is very central on a metro stop, how pretty much everything in Hamburg can be reached. One stop from the main ... "  read hotel review
        4.7
        August 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Excellent service recommendation a tour operator "  read hotel review
        5.658333333333334
        August 2012
      • " The hotel has a great service with absolute and natural friendliness, no matter wether front desk, breakfast room or the ... "  read hotel review
        5.658333333333334
        August 2012
      • " ... there, and everybody was satisfied. The rooms are somewhat older, and should be replaced (but loud hotel done), but they were very clean. Really great in this hotel is the breakfast buffet really first class service. The location of the hotel on Berlin gate is naturally also super, because the hotel is only a ... "  read hotel review
        5.658333333333334
        August 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... just as old as the in need of renovation hotel. The concept of television was due to the size of the device taken literally. The air in the room was stuffy and oppressive ( no air conditioning) the breakfast was sufficient and reasonable. "  read hotel review
        3.086111111111111
        August 2012
  • Room
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... lighting! ( overall at night stupid...), very narrow, through located, on the wall stagnant bed (only a one-sided bedside table and lamp), blankets lose a large number of springs. No safe, very small TV, age and filthy, partly eingerissener carpet. Bathroom without window and air ventilation. ... "  read hotel review
        2.8785714285714286
        January 2012
Richard
Big negative suprise
  • Hotel not recommended
  • Couples
  • City break
  • June 2014
Hotel by far does not Qualifying for 4 Stars may be 2 Stars We had a Lufthansa Voucher will ASK Lufthansa to take the Hotel off their cataloque Hotel urgently Needs Renovation and the offered Double room only fits for One Person read hotel review
  • Gastronomy
    2.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
  • Hotel
    1.8
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    2.0
    Disabled-friendly
    2.0
  • Location
    2.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    2.0
  • Room
    1.5
    Size of the room
    1.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    1.3
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
Close
Samira
Not exactly the best.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2014
The room was very small. The bathroom was the worst and far too small. Breakfast was always the same. Ausenerscheinung not the best Staff was friendly. read hotel review
  • Service
    2.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    2.0
  • Hotel
    1.3
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    2.0
    Disabled-friendly
    1.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Room
    1.3
    Size of the room
    1.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Location
    1.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
Close
Elke
We will definitely go back there again.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
We were pleasantly surprised. Our room was large and friendly and was actually, what we have on the pictures shown. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Axel
The price-performance ratio is appropriate.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
If you just need a übernachtungsplatz searches ok, otherwise the hotel is not recommendable. Very pleasant was the attentive service in the breakfast room. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Room
    2.8
    Size of the room
    2.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Jörg
Perfect for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
Hotel is a perfect starting point for a city trip. Free parking, easy access to transport and u - / s-bahn, very friendly staff at reception, breakfast and bar. We felt very comfortable and will definitely stay again in this hotel. The room size was absolutely sufficient. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Read all hotel reviews

Information about Hotel Wyndham Garden Hamburg City Centre Berliner Tor

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This modern hotel lies just a few kilometres from the lively town centre where guests will discover many shopping and entertainment venues as well as the city's top sights. The centre may easily be reached by making use of public transport with Berliner Tor underground station just 150 m away. Hamburg airport is some 15 km from the hotel.
  • The hotel features 93 accommodation units. A lift can be used to access the upper floors. Amenities include a cloakroom, a baggage storage service, a safe and currency exchange facilities. Internet access and wireless internet access are available in the public areas. Gastronomic options offered by the hotel include a restaurant, a café and a bar. A garden is among the features contributing to a pleasant stay. Parking facilities available to guests include a garage and a car park. Among the additional services available are a babysitting service, room service and a laundry. There is a business area with a conference room, a business centre and a fax machine.
  • The hotel offers smoking rooms. All rooms feature central heating and a bathroom. A king-size bed is provided in the carpeted accommodation units. Cots are available for children. Among the amenities are a minibar and a desk. A fridge is included as standard. Each accommodation unit offers a telephone, a TV, a radio and wireless internet access. Each of the bathrooms is equipped with a shower and a hairdryer.
  • The terrace is the perfect place to while away the time.
  • Breakfast is bookable as a board option.
  • All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The comfortable 4-star Wyndham Garden Hamburg City Centre Berliner Tor Hotel is centrally-located in the city, near the public transport station "Berliner Tor". Our personally-managed Hamburg hotel offers warm hospitality in beautiful surroundings. The highlight of our hotel in Hamburg is the summer terrace – an oasis in the city of Hamburg. Our stylish and cosy hotel restaurant is ideal for private parties and business events. The Hotel has 93 rooms. Our guests have free access to hotel parking lots as well as an underground parking Garage. Free Wireless Lan is available throughout the public area of the Hotel and in all rooms
  • Location
    The hotel Wyndham Garden Hamburg City Centre Berliner Tor is located in the city centre near the S-Bahn and "Berliner Tor" underground station. Our hotel is in the bourgeois residential area Borgfelde, which is an ideal base from which to explore the city: in just a few minutes by public transport, you reach the Außenalster, Hamburg Harbour City and the Hamburg city centre. From the hotel in Hamburg, the Trade Fair and Congress Centre and the exhibition halls can be reached with public transport in a few minutes. Direct Connection with the S-Bahn to the Airport Highways A24: 3.00KM, A 7: 7 KM and A1:8 KM
  • Accommodation
    93 rooms in two categories Standard rooms 20 m² and Studio rooms 30m² Smoking - and None Smoking rooms all rooms are equipped with TV, telephone, bath/shower & WC, towel warming rack, hairdryer Free Wifi in all rooms
  • Food and Drink
    Hotel restaurant with creative cuisine the restaurant "Petit Miró" in the Wyndham Garden Hamburg City Centre Berliner Tor Hotel offers creative cuisine with a modern touch. Please note our attractive monthly-changing specialties menu: with occasions such as Berlin weeks, barbecue evenings and Italian dinners. Summer terrace and fireplace - an Idyll in the city of Hamburg The idyllic summer terrace of our hotel is a wonderful place to relax after an exciting day in Hamburg. Weather permitting, our service team is happy to serve food and drinks on the terrace. The fireplace in our restaurant makes evenings there comfortable and cosy in the cold months Cosy hotel bar for social evenings The cosy hotel bar is a popular meeting place to start in the evening or to relax after a busy day. Our friendly team offers snacks, cocktails, freshly-drawn beer and a fine selection of wines. In the hotel bar in the hotel in Hamburg, you can follow current sports in convivial surroundings. From 5.30 pm to 7 pm Wyndham Garden Hamburg City Centre Berliner Tor Hotel provides you with a happy hour for cocktails.
  • Other facilities and services
    free use of parking facilities, free Wifi in all guest rooms and public area. Free ticket booking for theatre and sightseeing tours and table reservation

Hotel News

16/06/2014:

Fully refurbished in 2013/2014

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking

Room amenities

  • Additional childrens' bed
  • Computer connection
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Dry cleaning