# 2 of 150 hotels in Negril

Hotel Riu Palace Tropical Bay(5 stars)

Norman Manley Boulevard Bloody Bay Beach - Negril View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    5.0
  • Location
    4.7
  • Gastronomy
    5.1
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    27
  • very good
    13
  • acceptable
    4
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.521428571428571

It was a gorgeous Karibik holiday of a high standard! Room very big, always clean and well equipped! Hotel large and always clean! The whole hotel area was very attractive! The whole staff was very friendly, attentive and helpful. From the front desk to to the catering service! Entertainment was on the level of americans, the very plentiful represented were! In any case the hotel is recommendable! …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.463888888888889

So, we stayed a week at the secrets wild orchid and nine days in this party bunker. I should like to make really no rise hotel bad, but I'm just very much and am also a small riu fan, but disappointed as in this hotel I have never been. I have stayed in four palace of the riu chain, but this is really none. It was converted to palace (abgeblich). I think the theme restaurants and the shower if you have a late flight. Apart from that, I can from a palace n …  read hotel review

read more Acceptable, Poor, Terrible reviews
Daniel
Excelent hotel to stay in Jamaica!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
This hotel is situated in the best beach of Jamaica. It was clean and well eqipped for a excellent vacations in the beach. The food and drinks were very good, the staff was friendly and the hotel was not crowded. It is better for families than the other Riu hotel situated in Negril. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Stefanie
Fantastic
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2014
The hotel was really great. Absolutely friendly staff, the room and the grounds were absolutely clean. The food was varied and absolutely delicious. I read bad reviews before you and times specially paid attention to it, but you have to than german also times a course absolute rubbish and can slow down in a country as no 5 stars standard, when you go into the Adlon or the Hilton drives. So all in, a fantastic holiday without to complain about. read hotel review
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Matthias
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Our expectations were fulfilled all. The beach is very nice and the hotel was absolutely clean. It is certainly not a european 5 - star standard. But i would in the Karibik did not expect that. The service and the cleanliness justify still the stars! read hotel review
  • Service
    4.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Hotel Riu Palace Tropical Bay

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach < 100 km
  • What the hotel offers
    Hotel Riu Palace Tropical Bay is an exclusive, five stars hotel for couples and families who value spacious and clean rooms and friendly service. Hotel Riu Palace Tropical Bay features Victorian-style architecture with various innovation also for disabled guests which has special rooms adapted for them. The facility is surrounded by lush and big garden. There are 416 guest rooms, 5 different non smoking restaurants, bars, swimming pools, game rooms and sun terrace. Check out is at 12:00. Wifi is for free at the lobby and in the rooms.
  • Location
    Situated in west of sunny Jamaica, the hotel has direct access to golden beach. It is 8 km away from Negril, famous for its shops and bustling night life. Exclusive shopping centre is 6 km away. The airport is 80 km away.
  • Accommodation
    Hotel Riu Palace Tropical Bay offers double rooms, junior suites and suites with hydro massages bathtub and lounge area. All accommodations have a mini bar, satellite TV, tea and coffee machine, safe deposit box, hair dryer and bathroom. There are garden and pool views available with balcony or terrace.
  • Food and Drink
    Main buffet restaurant offers American and continental breakfasts, hot and cold lunch buffets, and themed buffets for dinner. A la carte restaurants feature Italian, fusion, grill and Japanese cuisine. Formal dress is required for dinners. Local and unlimited beverages are served 24 hours a day.
  • Leisure
    There is a swimming pool with a small paddling area for children, a poolside snack bar and a sun terrace where sun loungers and parasols have been laid out ready for use. All in the surrounding garden complex. Active guests may try out sailing, windsurfing, catamaran sailing, pedalo boating, gymnastics, aerobics, water aerobics, archery and shooting.
  • Other facilities and services
    The hotel accepts most of credit cards, so American Express, Visa and MasterCard. Free shuttle service is available and the 24-hour front desk can exchange currency.. Laundry and ironing service is available.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Shops in the hotel
  • Business centre
  • Play rooms
  • Hotel safe
  • Air conditioning

Room amenities

  • TV
  • Satellite TV
  • Fan
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Connecting rooms
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna

Other hotel information

  • Evening programs and entertainment
  • English
  • Car hire
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service