Hotel Riu Palace Tropical Bay(5 stars)
Norman Manley Boulevard Bloody Bay Beach - Negril Show mapAt a glance
- Super hotel (15) "Super hotel" found in 19 reviews
- " super hotel with small drawbacks "December 2011
- " After move from the RIU Montego Bay I felt on vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean . The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very ... "June 2012
- " Good and clean hotel with nice service "February 2012
- " Top Hotel at great beach! "April 2011
- " The palace is a great hotel on a beautiful beach. There is nothing to complain about, and everything was spick-and-span. ... "April 2011
- " The palace is a great hotel on a beautiful beach. There is nothing to complain about , and everything was spick-and-span. Stayed in the hotel very many Americans, Canadians, Italian ... "April 2011
- " no riu standard, value for money is good not. The hotel has maximum four stars, because of palace... The entertainment was rather a ... "December 2011
- " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all ... "September 2011
- " ... comes through the air ventilation and air conditioning, as well as on the balcony in the guest rooms. The water of the pools, in which the pool bar, is cloudy and smells. A shame, the in this beautiful hotel with magnificent beach, this guests the tone. The travel agency TUI wrote about a complaint :' ... "March 2012
- " The bad reviews I can absolutely not understand. The hotel is really recommendable . The food was always good and plenty of choice. We must not forget, is that it is located in ... "January 2012
- " ... a 5 star luxury hotel in Europe and should also corresponding adjust your expectations. The complex is very well maintained, the beach was simply fabulous. The rooms are very well equipped, not very modern (but you should know that before you go), but always tip top clean. In block six we had ... "January 2012
- " ... During the day, entertainment was offered, but we didn't used have. The service was good and the people nice. The only thing that bothered us was, that constantly tip is expected. All in all a nice hotel . (round trip recommended in order to see something from the country) "January 2012
- " Great holiday in Jamaica "May 2011
- " Beautiful holiday in a great hotel area "May 2011
- " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great ... "May 2011
- The food was very diverse (10) "The food was very diverse" found in 10 reviews
- " ... vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. ... "June 2012
- " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all inclusive-okay, but not good, however, it is in the exclusiveren restaurant crystal really great food . Transportation to and from the hotel is located directly in front of them, is large and ... "September 2011
- " The bad reviews I can absolutely not understand. The hotel is really recommendable. The food was always good and plenty of choice. We must not forget, is that it is located in Jamaica. You can not compare ... "January 2012
- " ... a problem. As already said before on the beach often Reagge of the musicians played, but this is Jamaica and it has never disturbed. Our room was cleaned every day (6214) and had no problems. The food was varied and the quality was in order. The Americans have sometimes shown as they can be noisy. ... "May 2011
- " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great beach directly at the hotel. It is something ... "May 2011
- " ... and it was the whole 14 days there, as soon as you sat down, it took a long time and not having asked for the wishes, the rooms were cleaned once a day, and 24 hour checked if everything was, the food was varied and we really liked it, we were not in the pool unfortunately, it was mostly used by the ... "February 2011
- " Great Hotel, great service, delicious food and so on "October 2011
- " the hotel lies direct at the beach. The rooms are clean and the complex will daily well maintained. The food is good and people simply great. "December 2011
- " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the ... "December 2011
- " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the buffet. The food was good quality. "December 2011
- Very friendly service (4) "Very friendly service" found in 4 reviews
- " ... at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service . The pool was lively, but no constant program the animation. Jamaica is music and the many ... "June 2012
- " Great Hotel, great service , delicious food and so on "October 2011
- " ... need shop go, you can buy everything on the beach), the tout sadly partly loudly their products. Food was very delicious and very varied. All the bars in the evening are very cozy and welcoming. The staff was very friendly and accommodating (also without tips)-overall a great vacation "October 2011
- " always friendly and accommodating staff in the restaurant a small problem we had, the Americans beckonings with every drink with the ... "February 2012
- A small room (1) "A small room" found in 1 review
- " ... in the building 5, here you can hear unfortunately partially street. The best you want a room in the front buildings of the area toward the sea. The mini bar was filled daily filled and there is a small room service offered. "December 2011
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Hotel review overview
The most helpful favorable review
The hotel lies directly in front of the bloody bay, about 10 kilometer outside of downtown Negril with private white sandy beach. The hotel has 416 room and is in individual guesthouses divided. The houses are only two stories high, as these to the local rules up to as high as the highest palm are to be designed. Therefore, the hotel not a concrete block, but a straightforward hotel complex. Our room was in a very good general state. The rooms are neatly … read more
The most helpful critical review
Staff only reacted if it was given a tip. Rooms smelled musty. No reaction from the manager after a clothing had been stolen out of my room. I moved to the Secrets Wild Orchid hotel (Montego Bay). This hotel is "really really good"!!!! … read more
Summary of guest reviews by categories
- December 2011
- " After move from the RIU Montego Bay I felt on vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very ... " Read moreJune 2012
- February 2012
- April 2011
- " The palace is a great hotel on a beautiful beach. There is nothing to complain about, and everything was spick-and-span. ... " Read moreApril 2011
- " The palace is a great hotel on a beautiful beach. There is nothing to complain about, and everything was spick-and-span. Stayed in the hotel very many Americans, Canadians, Italian ... " Read moreApril 2011
- " no riu standard, value for money is good not. The hotel has maximum four stars, because of palace... The entertainment was rather a ... " Read moreDecember 2011
- " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all ... " Read moreSeptember 2011
- " ... comes through the air ventilation and air conditioning, as well as on the balcony in the guest rooms. The water of the pools, in which the pool bar, is cloudy and smells. A shame, the in this beautiful hotel with magnificent beach, this guests the tone. The travel agency TUI wrote about a complaint :' ... " Read moreMarch 2012
- " The bad reviews I can absolutely not understand. The hotel is really recommendable. The food was always good and plenty of choice. We must not forget, is that it is located in ... " Read moreJanuary 2012
- " ... a 5 star luxury hotel in Europe and should also corresponding adjust your expectations. The complex is very well maintained, the beach was simply fabulous. The rooms are very well equipped, not very modern (but you should know that before you go), but always tip top clean. In block six we had ... " Read moreJanuary 2012
- " ... During the day, entertainment was offered, but we didn't used have. The service was good and the people nice. The only thing that bothered us was, that constantly tip is expected. All in all a nice hotel. (round trip recommended in order to see something from the country) " Read moreJanuary 2012
- May 2011
- May 2011
- " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great ... " Read moreMay 2011
- " The location of the hotel is good. Direct at the beach you can also small Walks( however not without a sale). At the beach are ... " Read moreDecember 2011
- " The hotel has a good location and is in a good state. Nice is less flexibility of the staff, this means towels for the beach ... " Read moreMay 2012
- February 2012
- " great location-hotel direct at the beach and the most beautiful beach section. only an hour and a half away ... " Read moreJanuary 2012
- " great location-hotel direct at the beach and the most beautiful beach section. only an hour and a half away from airport, good options for shopping. also the go out great location, right nearby the disco 'the jungle' and a few other great bars. Can only be recommended. " Read moreJanuary 2012
- April 2011
- September 2011
- " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great beach directly at the hotel. It is something for everyone whether you are only looking for a quiet ... " Read moreMay 2011
- " ... In block six we had absolute peace and quiet! The evening entertainment was very different-very good and a little boring. During the day, entertainment was offered, but we didn't used have. The service was good and the people nice. The only thing that bothered us was, that constantly tip is expected. All ... " Read moreJanuary 2012
- " ... at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. Jamaica is music and the many ... " Read moreJune 2012
- October 2011
- " ... need shop go, you can buy everything on the beach), the tout sadly partly loudly their products. Food was very delicious and very varied. All the bars in the evening are very cozy and welcoming. The staff was very friendly and accommodating (also without tips)-overall a great vacation " Read moreOctober 2011
- " always friendly and accommodating staff in the restaurant a small problem we had, the Americans beckonings with every drink with the ... " Read moreFebruary 2012
- October 2011
- " ... vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. ... " Read moreJune 2012
- " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all inclusive-okay, but not good, however, it is in the exclusiveren restaurant crystal really great food. Transportation to and from the hotel is located directly in front of them, is large and ... " Read moreSeptember 2011
- " The bad reviews I can absolutely not understand. The hotel is really recommendable. The food was always good and plenty of choice. We must not forget, is that it is located in Jamaica. You can not compare ... " Read moreJanuary 2012
- " ... a problem. As already said before on the beach often Reagge of the musicians played, but this is Jamaica and it has never disturbed. Our room was cleaned every day (6214) and had no problems. The food was varied and the quality was in order. The Americans have sometimes shown as they can be noisy. ... " Read moreMay 2011
- " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great beach directly at the hotel. It is something ... " Read moreMay 2011
- October 2011
- " the hotel lies direct at the beach. The rooms are clean and the complex will daily well maintained. The food is good and people simply great. " Read moreDecember 2011
- " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the ... " Read moreDecember 2011
- " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the buffet. The food was good quality. " Read moreDecember 2011
Room
- " ... canoo/sailboat, etc.. ) everything directly at the really beautiful beach. Taxi' not a problem', you need only the hand high. Animation evenings was great, always a new program ( we liked it )! The rooms are very spacious and very clean. In the bathroom was a hair dryer available, for own hair dryer very weak (no 220 volt ). The ... " Read moreMay 2012
- " the hotel lies direct at the beach. The rooms are clean and the complex will daily well maintained. The food is good and people simply great. " Read moreDecember 2011
- " we were fully satisfied. The rooms were always very clean, the maid very friendly and accommodating. The mini bar was daily filled. " Read moreFebruary 2012
- " ... try for a bit part in German and if you are not so good English, then speak slowly and are on it a. room was several times a day tidy and every evening asked for, the pool was simply fabulous. The room was always very clean cleaned. in dealing with complaints I can't say anything about that, since we didn't have any. " Read moreJanuary 2012
- " ... in Jamaica. You can not compare with a 5 star luxury hotel in Europe and should also corresponding adjust your expectations. The complex is very well maintained, the beach was simply fabulous. The rooms are very well equipped, not very modern (but you should know that before you go), but always tip top clean. In block ... " Read moreJanuary 2012
- " we had a normal double room. Very large also the bath. Always clean and well-kept, also very nicely furnished. Large TV, large balcony. Sufficiently large safe. very good is the the air conditioning ... " Read moreJanuary 2012
- " ... in the building 5, here you can hear unfortunately partially street. The best you want a room in the front buildings of the area toward the sea. The mini bar was filled daily filled and there is a small room service offered. " Read moreDecember 2011
- 3 weeks
- Other
- Hotel not recommended
Well maintained clean facilities. Unfortunately due to the audience Ballermann-character. Dress code with americans none … read more
- 2 weeks
- Beach
- Hotel not recommended
Dealing with complaints, or loss is improvement worthy!Good for vegetarians. Vegan have it a little more difficult. Meat eaters will find a massive choice.It was missing always the handtuescher and partly the water. Room service is rather modest.Older Riu hotel in drogenparadis Jamaica. Drugs are unfortunately everywhere present, despite prohibition.
The food was for me as a vegetarian ok, there was a varied buffet.
The service was rather average, we have in the room a gold chain with a trailer lost and wanted to know, whether this possibly ended up in the laundry is, but it was only the loss included ☺ … read more
- 2 weeks
- Beach
- Hotel recommended
Great hotel for eholen and relax on a beautiful beach. Bathroom sizecons- could be better, but otherwise everything else great. Great service and friendliness of the staff! … read more
- 2 weeks
- Beach
- Hotel recommended
Very friendly staff and fantastic beach. The value for money for a holiday in Karibik true. … read more
- 2 weeks
- Beach
- Hotel recommended
The service and a friendliness of the staff was exemplary. The reception team is very competent and at all times cooperative. The defected hair-dryer in my parents has 2 hours repaired. The employees are very polite and nice, try always to do everything.
The cleaning of the rooms was exemplary, in the form of the evening turn down service almost too carefully. My room was always cleaned and well maintained.
Fremdsprachenkenntnisse are almost not available, so english should you in your luggage. A german-speaking staff at the front desk was initially available. She was very competent and at all times approachable, it … read more
Information about Hotel Riu Palace Tropical Bay
Hotel amenities
- Shops in the hotel
- Play rooms
- Hotel safe
- Air conditioning
Room amenities
- Satellite TV
- Fan
- Minibar
- Safe
- Balcony
- Terrace
- Bathroom
- Hair dryer
- Wake up call/Alarm clock
- Connecting rooms
Gastronomy
- Restaurant
- Hotel bar
- Breakfast buffet
A choice of sports
- Fitness centre
- Outdoor pool
- Tennis court
- Volleyball
Spa offers
- Spa centre
- Massages
- Beauty treatments
- Sauna
- Whirlpool
Other hotel information
- Evening programs and entertainment
- Babysitting/Child services
- Eurocard/Mastercard
- Car hire
- Currency exchange
- Children welcome
- Wifi
- Laundry service
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