# 4 of 144 hotels in Negril

Hotel Riu Palace Tropical Bay(5 stars)

Norman Manley Boulevard Bloody Bay Beach - Negril View on map
Average rating
Recommended
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At a glance

  • The hotel has a good location (1)
    "The hotel has a good location" found in 1 review
    • " The hotel has a good location and is in a good state. Nice is less flexibility of the staff, this means towels for the beach ... " 
      4.3309523809523816
      May 2012
  • The rooms are very spacious and very clean (1)
    "The rooms are very spacious and very clean" found in 1 review
    • " ... canoo/sailboat, etc.. ) everything directly at the really beautiful beach. Taxi' not a problem', you need only the hand high. Animation evenings was great, always a new program ( we liked it )! The rooms are very spacious and very clean . In the bathroom was a hair dryer available, for own hair dryer very weak (no 220 volt ). The ... " 
      4.890476190476191
      May 2012
  • Large and very clean (1)
    "Large and very clean" found in 1 review
    • " After move from the RIU Montego Bay I felt on vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean . The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very ... " 
      5.585714285714286
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.0
  • Location
    4.8
  • Gastronomy
    5.1
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    26
  • very good
    13
  • acceptable
    4
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.521428571428571

It was a gorgeous Karibik holiday of a high standard! Room very big, always clean and well equipped! Hotel large and always clean! The whole hotel area was very attractive! The whole staff was very friendly, attentive and helpful. From the front desk to to the catering service! Entertainment was on the level of americans, the very plentiful represented were! In any case the hotel is recommendable! …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.463888888888889

So, we stayed a week at the secrets wild orchid and nine days in this party bunker. I should like to make really no rise hotel bad, but I'm just very much and am also a small riu fan, but disappointed as in this hotel I have never been. I have stayed in four palace of the riu chain, but this is really none. It was converted to palace (abgeblich). I think the theme restaurants and the shower if you have a late flight. Apart from that, I can from a palace n …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " After move from the RIU Montego Bay I felt on vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very ... "  read hotel review
        5.585714285714286
        June 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " The hotel has a good location and is in a good state. Nice is less flexibility of the staff, this means towels for the beach ... "  read hotel review
        4.3309523809523816
        May 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. Jamaica is music and the many ... "  read hotel review
        5.585714285714286
        June 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. ... "  read hotel review
        5.585714285714286
        June 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... canoo/sailboat, etc.. ) everything directly at the really beautiful beach. Taxi' not a problem', you need only the hand high. Animation evenings was great, always a new program ( we liked it )! The rooms are very spacious and very clean. In the bathroom was a hair dryer available, for own hair dryer very weak (no 220 volt ). The ... "  read hotel review
        4.890476190476191
        May 2012
Matthias
Highly recommended
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Our expectations were fulfilled all. The beach is very nice and the hotel was absolutely clean. It is certainly not a european 5 - star standard. But i would in the Karibik did not expect that. The service and the cleanliness justify still the stars! Bewertung lesen
  • Service
    4.5
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Zimmer
    4.8
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    5.0
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
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Gerry
Be prepared to tip everything that moves!
  • Nicht empfohlen
  • Familien
  • Badeferien
  • August 2013
While this is not the Ritz Carlton, it is generally clean and there are some decent amenities. At best this a two and a half to three star experience in a third world country. The worst part is the guests themselves. A blend of middle class English, Scots, Canadians, Jamaicans and some South Americans along with Bubba USA. Every day there was at least one loud drunk making an idiot of himself or herself at the pool bar. There were some honeymooners there as well. Bewertung lesen
  • Gastronomie
    4.0

    Some decent ala carte options in Krystal and the Japanese restaurants. Problem is they need to be booked a day in advance and you need to do so between 8am and 8:30 am or they are sold out. Don't bother with the Italian option as it is not very good. The buffet was not overly impressive for any of the meals where we used it. Jerk checking is prepared on the beach daily for lunch and is well worth the wait to get some.

  • Hotel
    3.0

    While this is not the Ritz Carlton, it is generally clean and there are some decent amenities. At best this a two and a half to three star experience in a third world country. The worst part is the guests themselves. A blend of middle class English, Scots, Canadians, Jamaicans and some South Americans along with Bubba USA. Every day there was at least one loud drunk making an idiot of himself or herself at the pool bar. There were some honeymooners there as well.

  • Lage und Umgebung
    4.0

    Beach is gorgeous but it is an hour and a half ride through some rough parts of Jamaica from the Mobay airport. It can kill a good portion of your first and last day just getting there.

  • Zimmer
    1.0

    Both rooms smelled like a sewer after they are cleaned. The toilets flushed slowly (often needed three attempts) and they are very stingy with towels both in the room and at the beach/pool. They are not generous with conditioner or other personal items. Shampoo is dispensed. wiFi was extremely poor. TV selections were also very poor. Our rooms were ocean front and the views were very good. There is enough space in the rooms and adequate closet areas, but do not expect a king size bed but rather two doubles pushed together.

  • Service
    4.0

    The staff is there to help but believe me they expect to be tipped. All inclusive should be viewed as a base when calculating your planned expenses. Bar service is great, wine service is basic red, white and rose. Not recommended for wine lovers.

  • Sport und Unterhaltung
    4.0

    The entertainment staff is great. Highly talented and very personable performers. the shows were interesting and they get guests involved. The pool design is great but they allow smoking in the pool and that is just a disaster.

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Christian
And Darwin has wrong
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • May 2013
Hotel almost perfect, very well located, very well equipped, despite the size (approximately 500 rooms) never really crowded, great all-inclusive services (for example, 24 hour room service/mini bar with beer, spirits, soft drinks, great à-la-carte restaurant), very clean, extremely nice staff Disastrous guest structure, predominantly north americans lowest level, the billipreisen 3a 5 days the sow rauslassen (sorry, but different, it is not word), the accusation but clearly the direction of the hotel management, which this comment permits or still promotes (see necessarily heading tips!) Bewertung lesen
  • Zimmer
    5.0

    Good size, facilities, location (here: junior suite with a direct view of the sea, fortunately in the remotest building and relatively quiet; in many other complexes echo the grunzlaute, day from about 10 o'clock at the pool-that is to say after about 10 cocktails, from which the milchbubies of course not a stand-to be heard, and until early in the night) Nicely appointed, including flat-screen, coffee maker, free mini bar (with beer, soft drinks, spirits, the filled up every day is) Bathroom big enough, well equipped and absolutely clean

  • Service
    6.0

    Extremely nice staff and service, makes things (see comments on the structure and heading tips) more Room cleaning unobtrusive and clean English only language, but that is clear and absolutely okay

  • Gastronomie
    6.0

    Best food quality of all Riu-hotels, which i have visited (and there are many) Very good buffet, very good a la carte restaurants, the japanese and gourmet restaurant would in Germany to absolutely upscale category may include Tip mentality on the part of the staff absolutely adequate and unobtrusive, for this service and this quality is there anyway Atmosphere through the table manners (this concept of course in the wrong place is) our friends more than spoiled, possibly can someone the idea take up, in the USA & Canada cutlery and long pants on the market, would have to be a success (although... :-)

  • Hotel
    5.0

    Hotel almost perfect, very well located, very well equipped, despite the size (approximately 500 rooms) never really crowded, great all-inclusive services (for example, 24 hour room service/mini bar with beer, spirits, soft drinks, great à-la-carte restaurant), very clean, extremely nice staff Disastrous guest structure, predominantly north americans lowest level, the billipreisen 3a 5 days the sow rauslassen (sorry, but different, it is not word), the accusation but clearly the direction of the hotel management, which this comment permits or still promotes (see necessarily heading tips!)

  • Lage und Umgebung
    4.0

    Nice location and good service, a little out of the way, but that's a question of taste Airport about 1.5 h away Public means of transport gives it on Jamaica anyway not, taxis plentiful available, but expensive

  • Sport und Unterhaltung
    2.0

    Leisure/sport ok, of course Karibik-typical many local deals on the beach, the boys are but very nice and clearly pleasant and unobtrusive than in many other holiday destinations Program of the animation in the hotel itself to 100% on the already quoted guests, i. e. between bottom drawer and underground angesiegelt ; also here: if you want a hotel so leads, shouldn't be surprised, whom he role by attracting

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Angela
Light and shade
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • May 2013
Although from us for good, but also drawbacks. A big difference to the Riu Palace hotels in Europa. The hotel was american hochzeitsgruppen flooded, the then also gladly times the specialty restaurants fully booked. The food in the 'steakhouse' was rather bad, in the ' krystal ' we liked it. It would have been desirable, when in these restaurants something else than the house wine would have given. Would be nice also been, if you have the 'dress code' better had been taken into account, or the staff in this more out would have. What we also here was missing ..., was a pool for swimming, a pool was the party zone, a the playground. Loud noise from the entertainment, of course completely on the american market cut, blödsinnige pool-sauf-games. The ocean fantastic, beach could have been better cleaned. The complex otherwise is very well maintained, the staff polite, the rooms were always outstanding. We had one of in the house 7, unfortunately somewhat louder, since the road to round. We were with a daylight bath rewarded. Personally, i would next time into another hotel go, for example couples swept away, or to the palladium. Bewertung lesen
  • Lage und Umgebung
    3.5
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    2.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
  • Gastronomie
    4.3
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    4.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    4.0
  • Service
    4.5
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
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Christian
Pure relaxation in best hotel at the place!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • May 2013
Due to the very different evaluations here on HolidayCheck we were very strained, as the hotel really is. To that i can only say, that all the expectations fulfilled and even surpassed! When we arrived at the hotel the first surprise. The check-in, we were right a free zimmerupgrade offered. We had a junior suite with a partial view of the ocean and got a junior suite oceanfront-direct view of the ocean. Have on 300 Euro more when booking cost ☺ the room was very spacious and very clean. Everything worked immaculately. Wi-fi in the room was inclusive, so you ... email or skype contact to Germany could, without a 2 00 €handyrechnung to get. The all inclusive food was also satisfactory. To each buffet there were other dishes, always in sufficient amounts and good quality were available. If you didn't find one, could with vorbestellung in one of the 4 à la carte restaurants. The types of people were as everywhere in Karibik much of us citizens and canadians coined/shaped. Who and with the way these guests is, the should not its vacation rather not in Karibik spend. I personally like this kind of his holiday also not, one could however also well refrain from, because the hotel also quieter beaches offers, where the shouting from the pool not easier. Bewertung lesen
  • Service
    6.0

    The service in the hotel was really excellent. From the front desk to the cleaning maids and gardeners were all extremely nice and courteous. The cleaning of the rooms was the best, which i in Karibik have ever experienced. They went on extra wishes like for instance more coffee and towels in the room as a, how our desired service hour. If the maid had said something, then she made the whole stay so, as requested. Once at thanks a lot to olive. (this was a 1 plus with asterisks ☺ One small downside there is however in the hotel. Foreign languages were as good as not at all available. Neither at the front desk nor at the entertainment was multi-lingual talking. We had no problems with this and managed to navigate our way, but just returned for the evening shows, it would be already beautiful, if these multi-lingual hosts would. Simply also out of respect for the other nationalities across the street, as there were at any time also guests in the hotel, whose mother tongue is not english. But the rest of the service at the hotel outstanding was, i am not sun.

  • Hotel
    6.0

    Due to the very different evaluations here on HolidayCheck we were very strained, as the hotel really is. To that i can only say, that all the expectations fulfilled and even surpassed! When we arrived at the hotel the first surprise. The check-in, we were right a free zimmerupgrade offered. We had a junior suite with a partial view of the ocean and got a junior suite oceanfront-direct view of the ocean. Have on 300 Euro more when booking cost ☺ the room was very spacious and very clean. Everything worked immaculately. Wi-fi in the room was inclusive, so you email or skype contact to Germany could, without a 2 00 €handyrechnung to get. The all inclusive food was also satisfactory. To each buffet there were other dishes, always in sufficient amounts and good quality were available. If you didn't find one, could with vorbestellung in one of the 4 à la carte restaurants. The types of people were as everywhere in Karibik much of us citizens and canadians coined/shaped. Who and with the way these guests is, the should not its vacation rather not in Karibik spend. I personally like this kind of his holiday also not, one could however also well refrain from, because the hotel also quieter beaches offers, where the shouting from the pool not easier.

  • Zimmer
    6.0

    Our room was as already described above very clean and spacious. It was well equipped. There was a fan over the bed, a good air conditioning, a safe, ironing board and iron, a daily the minibar was filled, a hair dryer, a mirror, a coffee maker and tea. And above the minibar a drink station for spirit drinks with rum, whiskey, wodky and brandy. Also a flat screen tv with german channels and an alarm clock radio and a telephone were available. The best was the view of the turquoise Karibik, the you every morning unimpaired with a cup of coffee in hand on the large balcony could enjoy.

  • Sport und Unterhaltung
    5.0

    The activities we didn't really take part, but in the evenings the shows. This were very good and professionally done and sometimes also very entertaining. As i have already mentioned it would have been nice, if one these multi-lingual would undertake. The condition of the beach chairs, umbrellas, etc.. Is very good. No saggy chairs or rusty showers at the beach. Apparently it is very important, because the couches through the american guests already high burdens to make. A disco in the hotel isn't available, but there are in Negril in the surplus. Also a kids club, i have not noticed. A spa is available, we however not used. There is also a small gift shop, a small casino and a strandladen for airbeds and all the.

  • Gastronomie
    5.0

    The restaurants and bars were from the number was perfectly sufficiently and also the quality of the meals and drinks were very good. A beach bar would have been nice. However, constantly waiter along the beach to take orders and thus the lack of beach bar to replace. In the restaurants has is very clean. Immediately were empty plates and glasses or the latter also without request refilled. At the buffet there were different theme evenings, where a deeper insight into typical jamaican cuisine was won. You was warm, also always international cuisine found. From steak to fish and veganem food there was everything. The waiters were as i have already mentioned very forestalling and on their very relaxed and typical jamaican way. Here everything was really no problem you. If you appreciate, should these also with a tip honor, even if it from the waiters not 'forced' is. I just thought, that is, if a service good is provided!

  • Lage und Umgebung
    5.0

    The hotel is about 10-12 kilometer north of the ' stadt'zentrum of Negril in the beautiful bloody bay. (in my opinion much nicer than the 7 mile beach) the transfer time to the airport is about 1,5 hours. Negril is a relatively small village, the history as a fishing village still very look at them. However, it is everything was available, what you need. From the atm on shopping centres and souvenir shops to bars and clubs. Excursions were directly in the lobby and also from the travel agency. Whoever for nature, flora and fauna are interested in Jamaica spot on. In the whole Karibik i have no greener island. Where you only look one sees with jungle-covered hills and a river after the next.

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Information about Hotel Riu Palace Tropical Bay

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is located in the west of the island of Jamaica, on one of the island's most beautiful sandy beaches, the famous Bloody Bay beach. It lies 7.5 km from the West End of Negril with its restaurants, bars and nightspots. It is 6 km from the shopping centre and 80 km from Montego Bay International Airport.
  • This family-friendly, elegant, Victorian-style beach hotel offers guests top quality holiday accommodation. It comprises a total of 416 guest rooms including 24 junior suites and 5 disability-friendly rooms. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/check out service, a hotel safe, a currency exchange facility, a mini supermarket, a hairdressing salon, a bar and a disco. Further features include a casino, restaurant and Internet access. A laundry service, a babysitting service (on request) and medical services are also available for an additional fee. There is parking for those arriving by car, and younger guests will enjoy the kids' club.
  • All rooms are equipped with 2 double beds, centrally regulated air conditioning, a ceiling fan, satellite and local TV, a direct dial telephone, a minibar, a liquor dispenser, a personal safe and balcony or terrace. They come with a private bathroom with a shower/bathtub and a hairdryer as well as an amenities kit. Connecting rooms are available on request and the suites also include a living room area.
  • The hotel features an open-air swimming pool with a children's section and a sun terrace with a poolside snack bar, sun loungers and parasols. The property offers a variety of sports activities, as well as an entertainment programme for adults and children. It features 2 flood-lit tennis courts, basketball, volleyball, beach volleyball, aerobics, aqua aerobics, a gym, table tennis, sailing, windsurfing, surfing, snorkelling, kayaking and paddle boating. For an additional fee guests can participate in scuba lessons at the scuba diving school (certified PADI), enjoy a sunset cruise, go on a catamaran excursion and go horse riding or banana boating. Alternatively they can take advantage of the spa services, including a spa pool, sauna and massage and spa treatments. The nightly entertainment on offer includes live music and Riu theme shows. Guests can enjoy free entrance to the Pacha Disco, and the nearest golf course is just a 20-minute drive away.
  • This all-inclusive hotel offers a continental breakfast buffet, a buffet lunch with hot and cold dishes and a ‘Jerk' barbecue on some nights of the week. Dinner is also served in buffet form. Guests can also enjoy their meals at the Japanese restaurant Hakuchi (prior reservation necessary, smart dress code applies, including long trousers for male guests). Snacks and national beverages are available 24 hours a day.
  • American Express, MasterCard and VISA are accepted at this hotel.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Garden
  • Shops in the hotel
  • Playground
  • Hotel safe
  • Air conditioning

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Connecting rooms

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Number of tennis courts: 2

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • Evening programs and entertainment
  • Babysitting/Child services
  • Eurocard/Mastercard
  • Car hire
  • Currency exchange
  • Children welcome
  • Wifi
  • Doctor