# 5 of 136 hotels in Negril

Hotel Riu Palace Tropical Bay(5 stars)

Norman Manley Boulevard Bloody Bay Beach - Negril Show map
Hotel Pictures - Hotel Riu Palace Tropical Bay
Average
Recommended
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At a glance

  • Super hotel (15)
    "Super hotel" found in 19 reviews
    • " super hotel with small drawbacks " 
      4.833333333333333
      December 2011
    • " After move from the RIU Montego Bay I felt on vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean . The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very ... " 
      5.583333333333333
      June 2012
    • " Good and clean hotel with nice service " 
      4.791666666666667
      February 2012
    • " Top Hotel at great beach! " 
      5.577777777777778
      April 2011
    • " The palace is a great hotel on a beautiful beach. There is nothing to complain about, and everything was spick-and-span. ... " 
      5.577777777777778
      April 2011
    • " The palace is a great hotel on a beautiful beach. There is nothing to complain about , and everything was spick-and-span. Stayed in the hotel very many Americans, Canadians, Italian ... " 
      5.577777777777778
      April 2011
    • " no riu standard, value for money is good not. The hotel has maximum four stars, because of palace... The entertainment was rather a ... " 
      3.972222222222222
      December 2011
    • " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all ... " 
      5.083333333333333
      September 2011
    • " ... comes through the air ventilation and air conditioning, as well as on the balcony in the guest rooms. The water of the pools, in which the pool bar, is cloudy and smells. A shame, the in this beautiful hotel with magnificent beach, this guests the tone. The travel agency TUI wrote about a complaint :' ... " 
      4.458333333333333
      March 2012
    • " The bad reviews I can absolutely not understand. The hotel is really recommendable . The food was always good and plenty of choice. We must not forget, is that it is located in ... " 
      4.988888888888889
      January 2012
    • " ... a 5 star luxury hotel in Europe and should also corresponding adjust your expectations. The complex is very well maintained, the beach was simply fabulous. The rooms are very well equipped, not very modern (but you should know that before you go), but always tip top clean. In block six we had ... " 
      4.988888888888889
      January 2012
    • " ... During the day, entertainment was offered, but we didn't used have. The service was good and the people nice. The only thing that bothered us was, that constantly tip is expected. All in all a nice hotel . (round trip recommended in order to see something from the country) " 
      4.988888888888889
      January 2012
    • " Great holiday in Jamaica " 
      5.208333333333333
      May 2011
    • " Beautiful holiday in a great hotel area " 
      5.433333333333334
      May 2011
    • " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great ... " 
      5.433333333333334
      May 2011
  • The food was very diverse (10)
    "The food was very diverse" found in 10 reviews
    • " ... vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. ... " 
      5.583333333333333
      June 2012
    • " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all inclusive-okay, but not good, however, it is in the exclusiveren restaurant crystal really great food . Transportation to and from the hotel is located directly in front of them, is large and ... " 
      5.083333333333333
      September 2011
    • " The bad reviews I can absolutely not understand. The hotel is really recommendable. The food was always good and plenty of choice. We must not forget, is that it is located in Jamaica. You can not compare ... " 
      4.988888888888889
      January 2012
    • " ... a problem. As already said before on the beach often Reagge of the musicians played, but this is Jamaica and it has never disturbed. Our room was cleaned every day (6214) and had no problems. The food was varied and the quality was in order. The Americans have sometimes shown as they can be noisy. ... " 
      5.208333333333333
      May 2011
    • " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great beach directly at the hotel. It is something ... " 
      5.433333333333334
      May 2011
    • " ... and it was the whole 14 days there, as soon as you sat down, it took a long time and not having asked for the wishes, the rooms were cleaned once a day, and 24 hour checked if everything was, the food was varied and we really liked it, we were not in the pool unfortunately, it was mostly used by the ... " 
      5.358333333333333
      February 2011
    • " Great Hotel, great service, delicious food and so on " 
      5.1499999999999995
      October 2011
    • " the hotel lies direct at the beach. The rooms are clean and the complex will daily well maintained. The food is good and people simply great. " 
      6
      December 2011
    • " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the ... " 
      6
      December 2011
    • " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the buffet. The food was good quality. " 
      6
      December 2011
  • Very friendly service (4)
    "Very friendly service" found in 4 reviews
    • " ... at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service . The pool was lively, but no constant program the animation. Jamaica is music and the many ... " 
      5.583333333333333
      June 2012
    • " Great Hotel, great service , delicious food and so on " 
      5.1499999999999995
      October 2011
    • " ... need shop go, you can buy everything on the beach), the tout sadly partly loudly their products. Food was very delicious and very varied. All the bars in the evening are very cozy and welcoming. The staff was very friendly and accommodating (also without tips)-overall a great vacation " 
      5.1499999999999995
      October 2011
    • " always friendly and accommodating staff in the restaurant a small problem we had, the Americans beckonings with every drink with the ... " 
      5.833333333333333
      February 2012
  • A small room (1)
    "A small room" found in 1 review
    • " ... in the building 5, here you can hear unfortunately partially street. The best you want a room in the front buildings of the area toward the sea. The mini bar was filled daily filled and there is a small room service offered. " 
      6
      December 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.4
  • Service
    4.8
  • Location
    4.9
  • Gastronomy
    4.8
  • Sport
    4.6

Rating breakdown

  • Excellent
    29
  • Very Good
    16
  • Acceptable
    5
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.166666666666667
1 out of 1 people found this review helpful

The hotel lies directly in front of the bloody bay, about 10 kilometer outside of downtown Negril with private white sandy beach. The hotel has 416 room and is in individual guesthouses divided. The houses are only two stories high, as these to the local rules up to as high as the highest palm are to be designed. Therefore, the hotel not a concrete block, but a straightforward hotel complex. Our room was in a very good general state. The rooms are neatly …  read more

The most helpful critical review

3.111111111111111
1 out of 1 people found this review helpful

Staff only reacted if it was given a tip. Rooms smelled musty. No reaction from the manager after a clothing had been stolen out of my room. I moved to the Secrets Wild Orchid hotel (Montego Bay). This hotel is "really really good"!!!! …  read more

Summary of guest reviews by categories

Hotel in general
  • " super hotel with small drawbacks "  Read more
    4.833333333333333
    December 2011
  • " After move from the RIU Montego Bay I felt on vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very ... "  Read more
    5.583333333333333
    June 2012
  • " Good and clean hotel with nice service "  Read more
    4.791666666666667
    February 2012
  • " Top Hotel at great beach! "  Read more
    5.577777777777778
    April 2011
  • " The palace is a great hotel on a beautiful beach. There is nothing to complain about, and everything was spick-and-span. ... "  Read more
    5.577777777777778
    April 2011
  • " The palace is a great hotel on a beautiful beach. There is nothing to complain about, and everything was spick-and-span. Stayed in the hotel very many Americans, Canadians, Italian ... "  Read more
    5.577777777777778
    April 2011
  • " no riu standard, value for money is good not. The hotel has maximum four stars, because of palace... The entertainment was rather a ... "  Read more
    3.972222222222222
    December 2011
  • " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all ... "  Read more
    5.083333333333333
    September 2011
  • " ... comes through the air ventilation and air conditioning, as well as on the balcony in the guest rooms. The water of the pools, in which the pool bar, is cloudy and smells. A shame, the in this beautiful hotel with magnificent beach, this guests the tone. The travel agency TUI wrote about a complaint :' ... "  Read more
    4.458333333333333
    March 2012
  • " The bad reviews I can absolutely not understand. The hotel is really recommendable. The food was always good and plenty of choice. We must not forget, is that it is located in ... "  Read more
    4.988888888888889
    January 2012
  • " ... a 5 star luxury hotel in Europe and should also corresponding adjust your expectations. The complex is very well maintained, the beach was simply fabulous. The rooms are very well equipped, not very modern (but you should know that before you go), but always tip top clean. In block six we had ... "  Read more
    4.988888888888889
    January 2012
  • " ... During the day, entertainment was offered, but we didn't used have. The service was good and the people nice. The only thing that bothered us was, that constantly tip is expected. All in all a nice hotel. (round trip recommended in order to see something from the country) "  Read more
    4.988888888888889
    January 2012
  • " Great holiday in Jamaica "  Read more
    5.208333333333333
    May 2011
  • " Beautiful holiday in a great hotel area "  Read more
    5.433333333333334
    May 2011
  • " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great ... "  Read more
    5.433333333333334
    May 2011
  • " The location of the hotel is good. Direct at the beach you can also small Walks( however not without a sale). At the beach are ... "  Read more
    6
    December 2011
  • " The hotel has a good location and is in a good state. Nice is less flexibility of the staff, this means towels for the beach ... "  Read more
    4.336111111111111
    May 2012
  • " very good location with a wonderful sandy beach. "  Read more
    5.833333333333333
    February 2012
  • " great location-hotel direct at the beach and the most beautiful beach section. only an hour and a half away ... "  Read more
    5.833333333333333
    January 2012
  • " great location-hotel direct at the beach and the most beautiful beach section. only an hour and a half away from airport, good options for shopping. also the go out great location, right nearby the disco 'the jungle' and a few other great bars. Can only be recommended. "  Read more
    5.833333333333333
    January 2012
  • " Top Hotel at great beach! "  Read more
    5.577777777777778
    April 2011
  • " Great beach, nice rooms, decent food "  Read more
    5.083333333333333
    September 2011
  • " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great beach directly at the hotel. It is something for everyone whether you are only looking for a quiet ... "  Read more
    5.433333333333334
    May 2011
  • " ... In block six we had absolute peace and quiet! The evening entertainment was very different-very good and a little boring. During the day, entertainment was offered, but we didn't used have. The service was good and the people nice. The only thing that bothered us was, that constantly tip is expected. All ... "  Read more
    4.988888888888889
    January 2012
  • " ... at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. Jamaica is music and the many ... "  Read more
    5.583333333333333
    June 2012
  • " Great Hotel, great service, delicious food and so on "  Read more
    5.1499999999999995
    October 2011
  • " ... need shop go, you can buy everything on the beach), the tout sadly partly loudly their products. Food was very delicious and very varied. All the bars in the evening are very cozy and welcoming. The staff was very friendly and accommodating (also without tips)-overall a great vacation "  Read more
    5.1499999999999995
    October 2011
  • " always friendly and accommodating staff in the restaurant a small problem we had, the Americans beckonings with every drink with the ... "  Read more
    5.833333333333333
    February 2012
  • " Bad service and dirty pool "  Read more
    4.3500000000000005
    October 2011
  • " ... vacation arrived. The Settlement at the front desk, quiet room, luggage-everything was very efficient. The suite was large and very clean. The fantastic, well-kept beach there was a calmer spot. The food was very diverse with a very friendly service. The pool was lively, but no constant program the animation. ... "  Read more
    5.583333333333333
    June 2012
  • " The hotel is large and well maintained, as well as the rooms. The food in the 'normal' buffet restaurant for all inclusive-okay, but not good, however, it is in the exclusiveren restaurant crystal really great food. Transportation to and from the hotel is located directly in front of them, is large and ... "  Read more
    5.083333333333333
    September 2011
  • " The bad reviews I can absolutely not understand. The hotel is really recommendable. The food was always good and plenty of choice. We must not forget, is that it is located in Jamaica. You can not compare ... "  Read more
    4.988888888888889
    January 2012
  • " ... a problem. As already said before on the beach often Reagge of the musicians played, but this is Jamaica and it has never disturbed. Our room was cleaned every day (6214) and had no problems. The food was varied and the quality was in order. The Americans have sometimes shown as they can be noisy. ... "  Read more
    5.208333333333333
    May 2011
  • " A perfect holiday for everyone knows what is good. Great food very nice people and a wonderful sea with a great beach directly at the hotel. It is something ... "  Read more
    5.433333333333334
    May 2011
  • " Great Hotel, great service, delicious food and so on "  Read more
    5.1499999999999995
    October 2011
  • " the hotel lies direct at the beach. The rooms are clean and the complex will daily well maintained. The food is good and people simply great. "  Read more
    6
    December 2011
  • " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the ... "  Read more
    6
    December 2011
  • " the food is very good and diverse. After 2 weeks it a bit boring, however one found really always something at the buffet. The food was good quality. "  Read more
    6
    December 2011
  • " ... canoo/sailboat, etc.. ) everything directly at the really beautiful beach. Taxi' not a problem', you need only the hand high. Animation evenings was great, always a new program ( we liked it )! The rooms are very spacious and very clean. In the bathroom was a hair dryer available, for own hair dryer very weak (no 220 volt ). The ... "  Read more
    4.888888888888888
    May 2012
  • " the hotel lies direct at the beach. The rooms are clean and the complex will daily well maintained. The food is good and people simply great. "  Read more
    6
    December 2011
  • " we were fully satisfied. The rooms were always very clean, the maid very friendly and accommodating. The mini bar was daily filled. "  Read more
    5.833333333333333
    February 2012
  • " ... try for a bit part in German and if you are not so good English, then speak slowly and are on it a. room was several times a day tidy and every evening asked for, the pool was simply fabulous. The room was always very clean cleaned. in dealing with complaints I can't say anything about that, since we didn't have any. "  Read more
    5.833333333333333
    January 2012
  • " ... in Jamaica. You can not compare with a 5 star luxury hotel in Europe and should also corresponding adjust your expectations. The complex is very well maintained, the beach was simply fabulous. The rooms are very well equipped, not very modern (but you should know that before you go), but always tip top clean. In block ... "  Read more
    4.988888888888889
    January 2012
  • " we had a normal double room. Very large also the bath. Always clean and well-kept, also very nicely furnished. Large TV, large balcony. Sufficiently large safe. very good is the the air conditioning ... "  Read more
    5.833333333333333
    January 2012
  • " ... in the building 5, here you can hear unfortunately partially street. The best you want a room in the front buildings of the area toward the sea. The mini bar was filled daily filled and there is a small room service offered. "  Read more
    6
    December 2011
4.0
Rated:  
  • 3 weeks
  • Other
  • Hotel not recommended
Well maintained clean facilities. Unfortunately due to the audience Ballermann-character. Dress code with americans none … read more
Claudia
Germany
  • Couple
  • Age 41-45
2 Other hotel reviews
4.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
Dealing with complaints, or loss is improvement worthy!Good for vegetarians. Vegan have it a little more difficult. Meat eaters will find a massive choice.It was missing always the handtuescher and partly the water. Room service is rather modest.Older Riu hotel in drogenparadis Jamaica. Drugs are unfortunately everywhere present, despite prohibition. The food was for me as a vegetarian ok, there was a varied buffet. The service was rather average, we have in the room a gold chain with a trailer lost and wanted to know, whether this possibly ended up in the laundry is, but it was only the loss included ☺ … read more
Arnd
Austria
  • Couple
  • Age 31-35
2 Other hotel reviews
5.3
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Great hotel for eholen and relax on a beautiful beach. Bathroom sizecons- could be better, but otherwise everything else great. Great service and friendliness of the staff! … read more
Claudia
Germany
  • Friends
  • Age 36-40
1 Other hotel reviews
4.6
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Very friendly staff and fantastic beach. The value for money for a holiday in Karibik true. … read more
Carsten
Germany
  • Family
  • Age 36-40
1 Other hotel reviews
5.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The service and a friendliness of the staff was exemplary. The reception team is very competent and at all times cooperative. The defected hair-dryer in my parents has 2 hours repaired. The employees are very polite and nice, try always to do everything. The cleaning of the rooms was exemplary, in the form of the evening turn down service almost too carefully. My room was always cleaned and well maintained. Fremdsprachenkenntnisse are almost not available, so english should you in your luggage. A german-speaking staff at the front desk was initially available. She was very competent and at all times approachable, it … read more
Read all hotel reviews

Information about Hotel Riu Palace Tropical Bay

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Hotel description *

  • Location
    This hotel is located in the west of the island of Jamaica, on one of the island's most beautiful sandy beaches, the famous Bloody Bay beach. It lies 7.5 km from the West End of Negril with its restaurants, bars and nightspots. It is 6 km from the shopping centre and 80 km from Montego Bay International Airport.
  • Facilities
    This family-friendly, elegant, Victorian-style beach hotel offers guests top quality holiday accommodation. It comprises a total of 416 guest rooms including 24 junior suites and 5 disability-friendly rooms. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/check out service, a hotel safe, a currency exchange facility, a mini supermarket, a hairdressing salon, a bar and a disco. Further features include a casino, restaurant and Internet access. A laundry service, a babysitting service (on request) and medical services are also available for an additional fee. There is parking for those arriving by car, and younger guests will enjoy the kids' club.
  • Rooms
    All rooms are equipped with 2 double beds, centrally regulated air conditioning, a ceiling fan, satellite and local TV, a direct dial telephone, a minibar, a liquor dispenser, a personal safe and balcony or terrace. They come with a private bathroom with a shower/bathtub and a hairdryer as well as an amenities kit. Connecting rooms are available on request and the suites also include a living room area.
  • Sports/Entertainment
    The hotel features an open-air swimming pool with a children's section and a sun terrace with a poolside snack bar, sun loungers and parasols. The property offers a variety of sports activities, as well as an entertainment programme for adults and children. It features 2 flood-lit tennis courts, basketball, volleyball, beach volleyball, aerobics, aqua aerobics, a gym, table tennis, sailing, windsurfing, surfing, snorkelling, kayaking and paddle boating. For an additional fee guests can participate in scuba lessons at the scuba diving school (certified PADI), enjoy a sunset cruise, go on a catamaran excursion and go horse riding or banana boating. Alternatively they can take advantage of the spa services, including a spa pool, sauna and massage and spa treatments. The nightly entertainment on offer includes live music and Riu theme shows. Guests can enjoy free entrance to the Pacha Disco, and the nearest golf course is just a 20-minute drive away.
  • Meals
    This all-inclusive hotel offers a continental breakfast buffet, a buffet lunch with hot and cold dishes and a ‘Jerk' barbecue on some nights of the week. Dinner is also served in buffet form. Guests can also enjoy their meals at the Japanese restaurant Hakuchi (prior reservation necessary, smart dress code applies, including long trousers for male guests). Snacks and national beverages are available 24 hours a day.
  • Payment
    American Express, MasterCard and VISA are accepted at this hotel.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Shops in the hotel
  • Play rooms
  • Hotel safe
  • Air conditioning

Room amenities

  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Connecting rooms

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Whirlpool

Other hotel information

  • Evening programs and entertainment
  • Babysitting/Child services
  • Eurocard/Mastercard
  • Car hire
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service
read hotel information