# 1 of 260 hotels in Vilnius

Hotel Novotel Vilnius(4 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.4
  • Service
    5.6
  • Location
    5.6
  • Gastronomy
    5.3
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    50
  • very good
    5
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Dieter
Great location
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • November 2014
The hotel is located in the historic centre of Vilnius. The ride from the airport took about 15 minutes at night. The check-in process was efficient and friendly. I just stayed there for one night and did not miss absolutely anything. A positive surprise was the breakfast buffet. Great service and selection. I will definitely stay there again. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Marco
Good hotel in the city center
  • Recommended hotel
  • Couples
  • Business trip
  • October 2014
First time in Vilnius, made even better by the good quality of this hotel. Nice breakfast with large variety, great room and shopping facilities in the vicinity. Highly recommended for a quick city break read hotel review
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Dieter
Good value for money
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
Novotel is located in the old city, not far from the railway station. The check-in was quick and efficient. The rooms are clean, spacious and well equipped. Great breakfast buffet with many choices. Good value for money, considering the level of rooms and services provided. Definitely recommenable. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Kittichate
Its location is a key
  • Recommended hotel
  • Friends
  • City break
  • April 2014
I have such a good impression to this hotel starting from its location which is closed to everything in Vilnius. Marks and Spencer is just some doors away and nearby street stand many restaurants with various cuisine. If you can choose top floor, you spare the chance for great view of the city. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Gunars
Great city hotel!
  • Recommended hotel
  • Families
  • City break
  • February 2014
It is very conveniently located on central street near Old town facing the park. Although there is traffic on streets it was very quiet. City breaks rate we used offered breakfast which was really good with all hot and cold foods you can expect and good cup of coffee. Staff was very helpful fixing my booking as I booked less guests than necessary as well as helped a lot to return personal belonging I forgot at the hotel. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Babak
Vilnius in November; yes or no?
  • Recommended hotel
  • Friends
  • Business trip
  • November 2013
It is a good idea to travel to Vilnius in November, the weather is fine (not so chilly), and not that crowded (as in Summer). For every reason you travel to Vilnius, it is important to get a hotel (or an apartment) close to city center (or old town). Novotel is close to both, price is agreeable for a hotel of such facilities. I recommend it, I may even try the same hotel next time I travel to the city! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Hans
Good hotel in a good location
  • Recommended hotel
  • Couples
  • City break
  • October 2013
Whenever you go to Novotel, you know what to expect. This time it was not different. Completely according to expectations. Standardized decoration, modern, and therefore a bit boring, but good. The services was good and friendly. The breakfast buffet was very complete, good and fresh. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
Close
Krzysztof
Very good accommodation in the heart of Vilnius
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
Very good accommodation in the heart of Vilnius. Excellent view from the room. Surrounding - anything you need, it's there. When booking/check-in, ask for rooms with a view towards cathedral (the higher, the better) read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
Close
Katarzyna
Perfect quality and location for a reasonable price
  • Recommended hotel
  • Singles
  • City break
  • August 2013
Ideal location for those who are going to have some sightseeing in Vilnius, easy and quick reach from airport (direct bus 88 or taxi). Good choice of food for breakfast, the staff in the restaurant should be a little more attentive and monitor constantly, that e.g. cups are missing or some food items have finished. If that is improved i will be OK. With respect to the room the only small minus for the fact that there is no free water (not a single smallest bottle) in the room, obly in the minibar and/or information whether the tap water ... is OK. The room was quiet and comfortable, Wi-Fi worked perfectly in the room,hotel computers and printers available for free also in the lobby. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Roland
Surprise at check-in, with good output.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2013
The 9 - storey hotel has a total of 155 rooms. It is very clean and tidy. Internet (wlan) is free of charge. In addition there is also a pc with printer in the lobby area, where you as a guest 20 minutes surfing. Should be sufficient, for example, if you for the flight on-line to check in want. We had booked accommodation including breakfast. But now the actual (first negative) surprise. When i asked at the front desk wanted to check-in, we were told, the reservation is not available. Ok, as i was relaxed, as i thought, well, then ... howard just now. But when the woman said, the hotel was fully booked and they find us another hotel, was the good mood in the melt. Since we only 2 nights in vilnius were we wanted to not even unnecessary time to lose, particularly the mistake was with us. The booking could in the accor-system be found, however it was not for the hotel transfer. I then the manager calls. When the woman to us came, we were first time something to drink offered, then the situation once again explained. As an alternative, for one night (the next day, our room was available), they offered us the kempinksi in the cathedral in. Well, as i no longer herumgetan, because the name should for quality speak. Then still details discussed (transfer, location, costs). The kempinksi is only 5 - minute walk away, so just as great, if not even better location. The transfer and transportation was with the taxi, at the expense of the hotel, carried out. The costs for the night at the kempinski was also from the Novotel born (we had only the original price of the reservation, are charged). If one considers, the a night at the kempinski about 50% more cost, than the entire stay, you can not complain. The whole place has then also really worked out perfectly. Al we on the next day then again back came, in order to check, again there was a voucher for drinks at the bar. Additionally, we received a room upgrade (to executive). Whether the additional drinks and cake, which we then on the room is normal, or even an apology was, i can't say anything about it. At least the room was on the last floor, with stunning views of the cathedral. All in all one must say, the this unsatisfactory situation, perfect solved was. read hotel review
  • Service
    6.0

    As already written, can i nothing bad to say about the service. The problem with the transaction the individuals not impute. It was a perfect solution. English was spoken very well (i am not perfect in this language, but nevertheless all ambiguities eliminate). About the room cleaning i can't say much, since we only one night, but the room was in a very clean condition.

  • Location
    5.0

    The location of the novotel is right on the strip the capital. Many restaurants, shops... Are in the immediate vicinity. To and from the airport we used the bus 3g (station lukiskes -15 minutes). From the station there is about 5-10 minute walk to the hotel.

  • Room
    5.0

    The room was about 20 square meter large, clean, simply decorated in a modern style. Tv, radio with iphonestation, minibar, air conditioning, nespresso machine with free capsules, telephone... Was available.

  • Hotel
    5.0

    The 9 - storey hotel has a total of 155 rooms. It is very clean and tidy. Internet (wlan) is free of charge. In addition there is also a pc with printer in the lobby area, where you as a guest 20 minutes surfing. Should be sufficient, for example, if you for the flight on-line to check in want. We had booked accommodation including breakfast. But now the actual (first negative) surprise. When i asked at the front desk wanted to check-in, we were told, the reservation is not available. Ok, as i was relaxed, as i thought, well, then howard just now. But when the woman said, the hotel was fully booked and they find us another hotel, was the good mood in the melt. Since we only 2 nights in vilnius were we wanted to not even unnecessary time to lose, particularly the mistake was with us. The booking could in the accor-system be found, however it was not for the hotel transfer. I then the manager calls. When the woman to us came, we were first time something to drink offered, then the situation once again explained. As an alternative, for one night (the next day, our room was available), they offered us the kempinksi in the cathedral in. Well, as i no longer herumgetan, because the name should for quality speak. Then still details discussed (transfer, location, costs). The kempinksi is only 5 - minute walk away, so just as great, if not even better location. The transfer and transportation was with the taxi, at the expense of the hotel, carried out. The costs for the night at the kempinski was also from the Novotel born (we had only the original price of the reservation, are charged). If one considers, the a night at the kempinski about 50% more cost, than the entire stay, you can not complain. The whole place has then also really worked out perfectly. Al we on the next day then again back came, in order to check, again there was a voucher for drinks at the bar. Additionally, we received a room upgrade (to executive). Whether the additional drinks and cake, which we then on the room is normal, or even an apology was, i can't say anything about it. At least the room was on the last floor, with stunning views of the cathedral. All in all one must say, the this unsatisfactory situation, perfect solved was.

  • Gastronomy
    5.0

    The breakfast buffet was ok, there is nothing to complain about.

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Read all hotel reviews

Information about Hotel Novotel Vilnius

Hotel Information

hotel.de

hotel.de *

The Novotel Vilnius Centre, a hotel in the historic and commercial heart of Vilnius. Business travelers enjoy the convenience of free WiFi and 4 meeting rooms. They will find major financial institutions; businesses and government departments close by. Novotel Vilnius Centre on the so called Champs Elysees of Vilnius is also perfect for a holiday exploring the romantic streets of Old Town. After a busy day enjoy our restaurant and bar or relax in the hotel gym and sauna.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service