# 61 of 203 hotels in Auckland

Hotel Mercure Windsor Auckland(3 stars)

58-60 Queen Street 1010 Auckland View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.8
  • Service
    5.3
  • Location
    5.8
  • Gastronomy
    3.5
  • Sport & Leisure
    0.0

Rating breakdown

  • excellent
    1
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Vladimir
Excellent location and an awkward hotel
  • Nicht empfohlen
  • Familien
  • Städtereisen
  • February 2013
This hotel is the strangest Mercure I've ever been to, and a sum of contradictions. There's one awkward (not bad, just awkward) point for its every good one. The brilliant location is undeniable, as you exit directly to Queen Street, a stone's throw from the harbour, train and bus stations. However, the views range between looking at the building on the opposite side and glancing at the industrial complex below. The lobby entrance looks pretty ornate, but signs of age are visible everywhere, even though the maintenance staff are trying their best to keep up with the polish. The architecture ... seems bizarre, with the lifts placed before you reach the lobby, while every room seems to have its own configuration and amenities. We stayed in two rooms of supposedly same type in quick succession. On our first visit, we were given a 7th floor room with a view of heavy-duty industrial machines, albeit with a kitchenette. On our second visit, we were given a 1st floor room with ceiling windows facing an immediate construction site, so we were forced to keep our curtains down for the entirety of our stay. The bathroom was elevated and the feel of the room was that of an impoverished suite. The rooms themselves were decent in every way, the beds were comfortable and the bathrooms fairly spacious. At the same time, ventilation was poor, there was no fridge/minibar and some parts of the furniture seriously dated. All in all, the stay wasn't unpleasant in any way, but the hotel is just too inconsistent to warrant a future visit. Bewertung lesen
  • Service
    5.7
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Gastronomie
    2.0
    Auswahl an Speisen und Getränken
    2.0
    Atmosphäre & Einrichtung
    2.0
  • Zimmer
    4.8
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Lage und Umgebung
    5.7
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
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Information about Hotel Mercure Windsor Auckland

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is located in the heart of central Queen Street and is surrounded by shops, theatres and restaurants with Viaduct Harbour, ferry terminals and Vector Arena just a short walk away. Auckland Central Railway Station is situated roughly 1 km from the residence, whilst Auckland Airport is approximately 20 km away.
  • The boutique style hotel consists of 79 modern rooms and offers 24-hour room service, a laundry service, high speed Internet access and undercover valet parking. Fully air-conditioned, the hotel also comprises a lobby, bar, restaurant and conference facilities.
  • The hotel offers guest rooms that are well equipped with modern amenities and feature broadband Internet access and LCD television with satellite/cable channels. The en suite bathrooms are fitted with a shower and a hairdryer. Standard in-room amenities include a direct dial telephone, a radio and minibar. Most rooms come with a kitchenette.
  • The hotel features a gym, sauna and spa.
  • The hotel provides a restaurant and a bar where guests may dine.
  • American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Family room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Ironing board and iron
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service