# 8 of 50 hotels in Cascais

Casa Vela Charm Guesthouse(4 stars)

Rua dos Bem Lembrados, nº 17 View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.8
  • Location
    5.2
  • Gastronomy
    5.7
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    4
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Bert
A little bit overrated
  • Recommended hotel
  • Couples
  • City break
  • August 2014
Booked a Superior double room for one week. Not all Superior rooms are of equal value. Complained about the room (called India") because the view is a wall and is not bright. Booked 8 months in advance with the demand of a good room. Changed after 3 nights to "Safran": much better but view is only of the right side of the garden. There are 2 other superior rooms: Timber is the niced (picture of website). Rooms are very clean and nicly decorated. No mini-bar. Breakfast is rather bascic; Only one small table with choises Little variation during the week ... stay. The garden is beautifull and well maintained but it is surrounded by high buildings (litle privacy). Water in the pool is cold (end of august) and not cristal clear. Conclusion for a higly priced hotel,you should get better read hotel review
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Information about Casa Vela Charm Guesthouse

Hotel Information

Amenities

Hotel amenities

  • Non-smoking room
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Bathroom
  • Shower

Gastronomy

  • Hotel bar
  • Cafe

A choice of sports

  • Outdoor pool

Other hotel information

  • Airport transfer
  • Car hire