# 1 of 308 hotels in San Francisco

Hotel Grand Hyatt San Francisco(4 stars)

345 Stockton Street View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.4
  • Location
    5.7
  • Gastronomy
    5.3
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    28
  • very good
    4
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Frank
Very good hotel in a city center location
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2014
The hotel is conveniently located at Union Square in the city center. Since we had only booked an overnight stay, we found it good that as an alternative to the expensive breakfast at the hotel, there was a Starbucks stand in the hotel in the mornings. Shopping options are located in the immediate vicinity of the hotel (Macy's, Saks 5th Avenue and also a mall with the Westfield Center. All attractions can be easily reached on foot (Cable Car, Fisherman's Wharf). The lobby is very stylish, as well as the rooms. There are very wide queen beds in the bedrooms ..., TV with a personal greeting upon arrival, refrigerator, coffee machine and free (and also fast) Wi-Fi are also available. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
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Nina
Modern and clean hotel at Union Square
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2014
The hotel is very clean and has large rooms with plenty of storage space. The staff was always very helpful and even brought a chocolate fondue and champagne/orange juice to the room because of a special occasion. If you want, various daily newspapers can be left outside the room. We can definitely recommend this hotel and would again choose a hotel for a second visit at Union Square and not Fishermans Wharf (too touristy, in parts very dirty, etc.). read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Helga
Great hotel on the Union Square.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2013
Very nice hotel in the heart of San Francisco - on Union Square - with a very good service and the rooms offer a very nice view of the city. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Service
    4.5
    Staff's knowledge of foreign language
    4.0
    Friendliness and helpfulness
    5.0
Close
Andi
Super nice city hotel.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2013
The Grand Hyatt is suitable outstanding as starting point for shopping, sightseeing and nightlife. The hotel is in pristine condition and welcoming. The staff is very friendly and reacted to complaints. With the cable car or taxi is also fast in the sea. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Jonathan
Short trip to San Francisco
  • Recommended hotel
  • Couples
  • Business trip
  • May 2013
Wonderful location in the center of all needed activities of the city! Very close to shopping and dining - easy to walk around town. Room was bigger than expected, with great views from the large windows. No pool, but other than that, a great stay, would definitely go back! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
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Marco
Great hotel with great view and great location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
A very nice hotel the i can absolutely recommend. Friendly staff (but that is in Kalifornien almost every place), gym, top location right next to the shopping area. read hotel review
  • Location
    5.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Daniel
Great city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
A beautiful & modern hotel in the best location. Shopping on the doorstep. Perfect for all the sightseeing & shopping. We were very satisfied. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Christine
Excellent hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2013
We were for three days in the Grand Hyatt and it was by far the best hotel, what we have had. Our room was on the 29. floor, so that you have a great view over San Francisco had. The rooms are very spacious, comfortable and decorated up to date. The hotel is located directly at the Union Square, what the parking a bit difficult. But always hotel staff in front of the hotel, short on the car be careful, so you in peace the luggage unload. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close

Both thumbs up for the new glamour
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • March 2013
Modern high-rise building on the Union Square with neugestyltem check-in and bar, as well as restaurant on the mezzanine level. 36 floors, all mixed clientele of (designer) backpack to executive business traveller. Very well maintained impression. read hotel review
  • Service
    6.0

    Check-in and check-out very quickly from freundlichstem staff. Of course, no one speaks german, no french, possibly spanish, but we are not talking all at least- Reaching english? The cleaning of the rooms works smooth and impeccably, Mostly in the earlier hours of the morning. No complaints whatsoever.

  • Hotel
    6.0

    Modern high-rise building on the Union Square with neugestyltem check-in and bar, as well as restaurant on the mezzanine level. 36 floors, all mixed clientele of (designer) backpack to executive business traveller. Very well maintained impression.

  • Room
    5.0

    Room on the 23. floor with a view of the financial district, Especially in the facades spiegelnder, untergehender sun, and at night a spectacle special Same. The room with king bed, flatscreen tv, work desk with a computer port, armchair with a footrest and a small side table, as well as: Refrigerator without content (the overpriced mini bar Thank god veteran and i can my own drinks Cool, for wessweinfreunde a huge profit), free in-room safe, coffee maker, ironing facilities and a closet. Lighting good and bright enough. The bathroom with beautiful designed basin and a shower. Not too small, but larger (for example in the Jw Marriott, the former pan pacific or fairmont) The rooms were all in the course of the last 3 years renovated. Was also urgently necessary, in my last stay 3 years ago the taps sometimes not completely turn off. The floor-to-ceiling windows only a 10 centimeter wide gap postpone, supposedly wants the law sunday However one hears with an open window also good transport and the horn of taxis pfeifenden porters.

  • Gastronomy
    5.0

    Bar and restaurant in the mezzanine level and unfortunately Not anymore on the 36. floor, from where the view overwhelming. Special, from mondavi produced and exclusively to Hyatt Shipped wines (Canvas), very good and moderately expensive. 9$ per glass, 37 $for the bottle. About 15 bottles and 4 barrel- Beers different price. The food is good and the price well worth it, main courses of 17 Until 30$, the variety of dishes relatively low, which is a good sign. Service, as everywhere in this country in the upper category Very accommodating, in the bar also very easily.

  • Location
    6.0

    In the middle of the city center on the Union Square, everything (shopping, Sfmoma, Chinatown, beard station to the airport) is reachable on foot, only fisherman's wharf took a good 20 minutes, as well as the outstanding view and coit tower. After 15 visits in this town the perfect location for a Hotel, and not at all the only in the area. Restaurants in abundance, as well as bars and cafes. Everything else is good and above all current guides, i was after almost 3 years absence incredibly surprised about the changes, especially, which shops not more on the indigenous capacity or even completely disappeared.

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Jan
Terrific view over San Francisco
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel we have as a part of a city journey along the west coast of the USA and were very excited by this hotel. The rooms are big, clean and modern. The best is the view over the city. One should however 8., that one a room on the upper floors of the hotel receives. The staff with complaints friendly and accommodating to. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Read all hotel reviews

Information about Hotel Grand Hyatt San Francisco

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    AAA 4-diamond hotel. Modern luxury accommodations with technology forward in-room amenities. Pod-style reception area creates a personal check-in experience. Hotel guestrooms & suites offer San Francisco city, Union Square or bay view. Impressive and flexible meeting space with natural lights and unique features. OneUP Restaurant & Lounge located on Mezzanine level feature classic American cooking method with a modern twist.
  • Location
    Grand Hyatt San Francisco is ideally located on Union Square. Enjoy world-class shopping, restaurants, attractions, museums, theaters and the famous landmarks of this vibrant city, including Fisherman’s Wharf, Chinatown, and AT &T Ballpark. Convenient access to cable car ride or city tour bus.
  • Accommodation
    Stylish guestrooms and suites featuring innovative & residential style amenities. Each guestroom features Hyatt Signature Grand Bed, 37' flat TV screen, free WiFi, electronic black out drape, media phone with ipod/mp3 docking capabilities.
  • Leisure
    Our state-of-the-art gym is open 24 hours a day located on the 35th floor with the beautiful views of San Francisco. Take an art tour through our lobby, mezzanine, and 36th floor. Ranging in size and style, the collection consists of seven-large scale paintings from local artists inspired by the beautiful city of San Francisco.
  • Other facilities and services
    Valet parking, 24 hours fitness center located on the 35th floor, in-room dining option, on-site restaurant, Les Clefs d'Or concierge, web check-in, business center, express check in kiosk, laundry and dry clean service, ice machine and water stations on each floor. Complimentary WiFi Internet access.

Amenities

Hotel amenities

  • Total number of rooms: < 700
  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre

Other hotel information

  • Conference hotel
  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Holidays for two
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service