# 1 of 308 hotels in San Francisco

Hotel Grand Hyatt San Francisco(4 stars)

345 Stockton Street View on map
Average rating
Recommended
Trend

At a glance

  • Newly renovated (5)
    "Newly renovated" found in 5 reviews
    • " Best location, newly renovated " 
      4.757142857142857
      August 2012
    • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect, you can a lot on foot or by Cabel car. The hotel has been freshly renovated , the service has however Fluctuations. Concierge are very good, the front desk is good, ... " 
      4.757142857142857
      August 2012
    • " ... on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel , location well, since lots of activities at pier 39 (Fisherman's Wharf) start one could ... " 
      4.827777777777778
      August 2012
    • " Great hotel under construction! " 
      4.972222222222222
      August 2012
    • " We were very satisfied . Cable Cars drive right around the corner. Hop on hop off bus go also from the Union Square ... " 
      4.972222222222222
      August 2012
  • Hotel in a central location (4)
    "Hotel in a central location" found in 4 reviews
    • " Excellent hotel in a central location " 
      4.827777777777778
      August 2012
    • " Modern hotel in a central location , directly on the Union Square and a street further one comes to the 'cable car'. Beard ( ... " 
      4.827777777777778
      September 2012
    • " Great view about the city, in case you a room in the higher floors refer can. Very central location , many Diners, shops, beard and muni (public transportation) and tourist information nearby. ... " 
      5.1899999999999995
      August 2012
    • " Hotel in a central location " 
      4.402380952380953
      August 2012
  • The location is perfect (3)
    "The location is perfect" found in 3 reviews
    • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect , you can a lot on foot or by Cabel car. The hotel has been freshly renovated, the service has ... " 
      4.757142857142857
      August 2012
    • " ... and the concierge is available to answer questions on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel, location well, since lots of ... " 
      4.827777777777778
      August 2012
    • " Great view about the city, in case you a room in the higher floors refer can. Very central location, many ... " 
      5.1899999999999995
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.2
  • Location
    5.8
  • Gastronomy
    5.1
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    35
  • very good
    15
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (5)
      Comments related to "Hotel in general" found in 5 reviews
      • " Best location, newly renovated "  read hotel review
        4.757142857142857
        August 2012
      • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect, you can a lot on foot or by Cabel car. The hotel has been freshly renovated, the service has however Fluctuations. Concierge are very good, the front desk is good, ... "  read hotel review
        4.757142857142857
        August 2012
      • " ... on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel, location well, since lots of activities at pier 39 (Fisherman's Wharf) start one could ... "  read hotel review
        4.827777777777778
        August 2012
      • " Great hotel under construction! "  read hotel review
        4.972222222222222
        August 2012
      • " We were very satisfied. Cable Cars drive right around the corner. Hop on hop off bus go also from the Union Square ... "  read hotel review
        4.972222222222222
        August 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... objectives. Cable car stop right at union Square, China town 1-2 blocks away, shops in direct close to Union Square with Macy's and the cheese cake factory in the Macy's top floor. The lobby of the hotel is rather small and relatively dark. Check in and check out were settled briskly immediately and the concierge ... "  read hotel review
        4.827777777777778
        August 2012
  • Location
    Pros
    • Surroundings (3)
      Comments related to "Location" found in 3 reviews
      • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect, you can a lot on foot or by Cabel car. The hotel has been freshly renovated, the service has ... "  read hotel review
        4.757142857142857
        August 2012
      • " ... and the concierge is available to answer questions on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel, location well, since lots of ... "  read hotel review
        4.827777777777778
        August 2012
      • " Great view about the city, in case you a room in the higher floors refer can. Very central location, many ... "  read hotel review
        5.1899999999999995
        August 2012
    • Is Central (4)
      Comments related to "Location" found in 4 reviews
      • " Excellent hotel in a central location "  read hotel review
        4.827777777777778
        August 2012
      • " Modern hotel in a central location, directly on the Union Square and a street further one comes to the 'cable car'. Beard ( ... "  read hotel review
        4.827777777777778
        September 2012
      • " Great view about the city, in case you a room in the higher floors refer can. Very central location, many Diners, shops, beard and muni (public transportation) and tourist information nearby. ... "  read hotel review
        5.1899999999999995
        August 2012
      • " Hotel in a central location "  read hotel review
        4.402380952380953
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... in a central location, directly on the Union Square and a street further one comes to the 'cable car'. Beard ( subway) 3 minutes on foot in Powell-street. Travel time to the airport 30 minutes friendly staff and relatively new decor. European standard/art, as a lot in San Francisco. "  read hotel review
        4.827777777777778
        September 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... of the hotel is rather small and relatively dark. Check in and check out were settled briskly immediately and the concierge is available to answer questions on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San ... "  read hotel review
        4.827777777777778
        August 2012
Vincent
Elegant hotel in San Francisco
  • Recommended hotel
  • Singles
  • Business trip
  • March 2014
was delighted to hear I was coming to San Francisco on a business trip and they put me in the Grand Hyatt! first impressions were that the hotel was very luxurious and grand. turned out after all it was every bit as good as i hear it is. highly recommended. read hotel review
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
Close
Ben
Good choice in San Francisco
  • Recommended hotel
  • Singles
  • City break
  • January 2014
good hotel in downtown, close to the subway read hotel review
  • Hotel
    5.0

    good hotel in downtown, close to the subway

  • Location
    6.0

    right beside the huge mall with a Macy's in it. heart of downtown

  • Room
    5.0

    good room, nice size and well laid out . the beds were excellent here

  • Service
    4.0

    good standard service. staff were efficient.

Close
Helga
Great hotel on the Union Square.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2013
Very nice hotel in the heart of San Francisco - on Union Square - with a very good service and the rooms offer a very nice view of the city. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Service
    4.5
    Staff's knowledge of foreign language
    4.0
    Friendliness and helpfulness
    5.0
Close
Andi
Super nice city hotel.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2013
The Grand Hyatt is suitable outstanding as starting point for shopping, sightseeing and nightlife. The hotel is in pristine condition and welcoming. The staff is very friendly and reacted to complaints. With the cable car or taxi is also fast in the sea. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Jonathan
Short trip to San Francisco
  • Recommended hotel
  • Couples
  • Business trip
  • May 2013
Wonderful location in the center of all needed activities of the city! Very close to shopping and dining - easy to walk around town. Room was bigger than expected, with great views from the large windows. No pool, but other than that, a great stay, would definitely go back! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
Close
Read all hotel reviews

Information about Hotel Grand Hyatt San Francisco

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is located at the heart of San Francisco’s Union Square, within paces of Chinatown and a range of premier shopping venues.
  • The hotel features 685 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a cloakroom, a safe and currency exchange facilities. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a café and a bar. Guests can buy holiday mementos from the souvenir shop. A newspaper stand is also among the amenities at the hotel. Guests travelling in their own vehicles can make use of the available parking spaces (for a fee). Additional services include room service, a laundry and a hairdressing salon.
  • All rooms feature air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed or a king-size bed. A safe and a minibar also feature. A fridge, a mini-fridge and tea and coffee making equipment add to a comfortable stay. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio, an alarm clock and wireless internet access. A daily paper is provided each day. Each of the bathrooms is equipped with a shower, a bath, a hairdryer and bathrobes.
  • A gym is among the leisure options available to guests.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    AAA 4-diamond hotel. Modern luxury accommodations with technology forward in-room amenities. Pod-style reception area creates a personal check-in experience. Hotel guestrooms & suites offer San Francisco city, Union Square or bay view. Impressive and flexible meeting space with natural lights and unique features. OneUP Restaurant & Lounge located on Mezzanine level feature classic American cooking method with a modern twist.
  • Location
    Grand Hyatt San Francisco is ideally located on Union Square. Enjoy world-class shopping, restaurants, attractions, museums, theaters and the famous landmarks of this vibrant city, including Fisherman’s Wharf, Chinatown, and AT &T Ballpark. Convenient access to cable car ride or city tour bus.
  • Accommodation
    Stylish guestrooms and suites featuring innovative & residential style amenities. Each guestroom features Hyatt Signature Grand Bed, 37' flat TV screen, free WiFi, electronic black out drape, media phone with ipod/mp3 docking capabilities.
  • Leisure
    Our state-of-the-art gym is open 24 hours a day located on the 35th floor with the beautiful views of San Francisco. Take an art tour through our lobby, mezzanine, and 36th floor. Ranging in size and style, the collection consists of seven-large scale paintings from local artists inspired by the beautiful city of San Francisco.
  • Other facilities and services
    Valet parking, 24 hours fitness center located on the 35th floor, in-room dining option, on-site restaurant, Les Clefs d'Or concierge, web check-in, business center, express check in kiosk, laundry and dry clean service, ice machine and water stations on each floor. Complimentary WiFi Internet access.

Amenities

Hotel amenities

  • Total number of rooms: < 700
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Valet parking

Room amenities

  • Additional childrens' bed
  • Computer connection
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants for non-guests: 1
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Breakfast in the room

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Check in from: 15:00
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Gay friendly
  • Express check in and check out
  • Cash payment
  • Multilingual
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Dry cleaning