# 2 of 300 hotels in San Francisco

Hotel Grand Hyatt San Francisco(4 stars)

345 Stockton Street View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.4
  • Location
    5.7
  • Gastronomy
    5.2
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    27
  • very good
    4
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Fabio
Best quality
  • Recommended hotel
  • Couples
  • City break
  • June 2015
This hotel is in prime position in an area full of shops and good restaurants. The hall is very elegant and the staff is kind and attentive. The room is spacious and it has a very stylish furnishings. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    2.0
Close
Gang
Good location
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
Located at the Union Square, and close to many shops and restaurants. I stayed at a high floor with a very good view of San Francisco. The hotel restaurant offers good quality food, but not many varieties. Staff are very friendly and helpfully. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Frank
Very good hotel in a city center location
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2014
The hotel is conveniently located at Union Square in the city center. Since we had only booked an overnight stay, we found it good that as an alternative to the expensive breakfast at the hotel, there was a Starbucks stand in the hotel in the mornings. Shopping options are located in the immediate vicinity of the hotel (Macy's, Saks 5th Avenue and also a mall with the Westfield Center. All attractions can be easily reached on foot (Cable Car, Fisherman's Wharf). The lobby is very stylish, as well as the rooms. There are very wide queen beds in the bedrooms ..., TV with a personal greeting upon arrival, refrigerator, coffee machine and free (and also fast) Wi-Fi are also available. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Nina
Modern and clean hotel at Union Square
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2014
The hotel is very clean and has large rooms with plenty of storage space. The staff was always very helpful and even brought a chocolate fondue and champagne/orange juice to the room because of a special occasion. If you want, various daily newspapers can be left outside the room. We can definitely recommend this hotel and would again choose a hotel for a second visit at Union Square and not Fishermans Wharf (too touristy, in parts very dirty, etc.). read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Helga
Great hotel on the Union Square.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2013
Very nice hotel in the heart of San Francisco - on Union Square - with a very good service and the rooms offer a very nice view of the city. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    4.5
    Staff's knowledge of foreign language
    4.0
    Friendliness and helpfulness
    5.0
Close
Read all hotel reviews

Information about Hotel Grand Hyatt San Francisco

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    AAA 4-diamond hotel. Modern luxury accommodations with technology forward in-room amenities. Pod-style reception area creates a personal check-in experience. Hotel guestrooms & suites offer San Francisco city, Union Square or bay view. Impressive and flexible meeting space with natural lights and unique features. OneUP Restaurant & Lounge located on Mezzanine level feature classic American cooking method with a modern twist.
  • Location
    Grand Hyatt San Francisco is ideally located on Union Square. Enjoy world-class shopping, restaurants, attractions, museums, theaters and the famous landmarks of this vibrant city, including Fisherman’s Wharf, Chinatown, and AT &T Ballpark. Convenient access to cable car ride or city tour bus.
  • Accommodation
    Stylish guestrooms and suites featuring innovative & residential style amenities. Each guestroom features Hyatt Signature Grand Bed, 37' flat TV screen, free WiFi, electronic black out drape, media phone with ipod/mp3 docking capabilities.
  • Leisure
    Our state-of-the-art gym is open 24 hours a day located on the 35th floor with the beautiful views of San Francisco. Take an art tour through our lobby, mezzanine, and 36th floor. Ranging in size and style, the collection consists of seven-large scale paintings from local artists inspired by the beautiful city of San Francisco.
  • Other facilities and services
    Valet parking, 24 hours fitness center located on the 35th floor, in-room dining option, on-site restaurant, Les Clefs d'Or concierge, web check-in, business center, express check in kiosk, laundry and dry clean service, ice machine and water stations on each floor. Complimentary WiFi Internet access.

Amenities

Hotel amenities

  • Total number of rooms: < 700
  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre

Other hotel information

  • Conference hotel
  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Holidays for two
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service