# 1 of 311 hotels in San Francisco

Hotel Grand Hyatt San Francisco(4 stars)

345 Stockton Street View on map
Average rating
Recommended
Trend

At a glance

  • We felt very good (9)
    "We felt very good" found in 9 reviews
    • " We felt very good and the hotel for a five day long city break selected. The hotel's location is great, right on ... " 
      5.793333333333334
      May 2012
    • " ... street construction works and the balcony door closed not correctly ( American single Glazing). After we complained about this we had were in the 29th floor moved :-) the rooms of the hotel are newly renovated and in great condition and good facilities (free safe and fridge for their own use). We are ... " 
      5.793333333333334
      May 2012
    • " ... moved :-) the rooms of the hotel are newly renovated and in great condition and good facilities (free safe and fridge for their own use). We are keen on cleanliness of the room and were always very satisfied . Altogether a great time ( definitely make: bike rides over golden gate bridge, Alcatraz - ... " 
      5.793333333333334
      May 2012
    • " ... satisfied. Altogether a great time ( definitely make: bike rides over golden gate bridge, Alcatraz - the latter on the web safer in the peak season, in May not a problem). From the location ago the hotel was great . We would rather of Fishermans wharf as hotel advise-very touristy, reminds of promenade ... " 
      5.793333333333334
      May 2012
    • " Best location, newly renovated " 
      4.757142857142857
      August 2012
    • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect, you can a lot on foot or by Cabel car. The hotel has been freshly renovated , the service has however Fluctuations. Concierge are very good, the front desk is good, ... " 
      4.757142857142857
      August 2012
    • " ... on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel , location well, since lots of activities at pier 39 (Fisherman's Wharf) start one could ... " 
      4.827777777777778
      August 2012
    • " Great hotel under construction! " 
      4.972222222222222
      August 2012
    • " We were very satisfied . Cable Cars drive right around the corner. Hop on hop off bus go also from the Union Square ... " 
      4.972222222222222
      August 2012
  • The hotel's location is great (4)
    "The hotel's location is great" found in 4 reviews
    • " We felt very good and the hotel for a five day long city break selected. The hotel's location is great , right on union Square with access to the cable car, beard (5 minutes on foot) and buses. ... " 
      5.793333333333334
      May 2012
    • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect , you can a lot on foot or by Cabel car. The hotel has been freshly renovated, the service has ... " 
      4.757142857142857
      August 2012
    • " ... and the concierge is available to answer questions on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel, location well, since lots of ... " 
      4.827777777777778
      August 2012
    • " Great view about the city, in case you a room in the higher floors refer can. Very central location, many ... " 
      5.1899999999999995
      August 2012
  • Hotel in a central location (4)
    "Hotel in a central location" found in 4 reviews
    • " Excellent hotel in a central location " 
      4.827777777777778
      August 2012
    • " Modern hotel in a central location , directly on the Union Square and a street further one comes to the 'cable car'. Beard ( ... " 
      4.827777777777778
      September 2012
    • " Great view about the city, in case you a room in the higher floors refer can. Very central location , many Diners, shops, beard and muni (public transportation) and tourist information nearby. ... " 
      5.1899999999999995
      August 2012
    • " Hotel in a central location " 
      4.402380952380953
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.2
  • Location
    5.8
  • Gastronomy
    5.1
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    36
  • very good
    15
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (9)
      Comments related to "Hotel in general" found in 9 reviews
      • " We felt very good and the hotel for a five day long city break selected. The hotel's location is great, right on ... "  read hotel review
        5.793333333333334
        May 2012
      • " ... street construction works and the balcony door closed not correctly ( American single Glazing). After we complained about this we had were in the 29th floor moved :-) the rooms of the hotel are newly renovated and in great condition and good facilities (free safe and fridge for their own use). We are ... "  read hotel review
        5.793333333333334
        May 2012
      • " ... moved :-) the rooms of the hotel are newly renovated and in great condition and good facilities (free safe and fridge for their own use). We are keen on cleanliness of the room and were always very satisfied. Altogether a great time ( definitely make: bike rides over golden gate bridge, Alcatraz - ... "  read hotel review
        5.793333333333334
        May 2012
      • " ... satisfied. Altogether a great time ( definitely make: bike rides over golden gate bridge, Alcatraz - the latter on the web safer in the peak season, in May not a problem). From the location ago the hotel was great. We would rather of Fishermans wharf as hotel advise-very touristy, reminds of promenade ... "  read hotel review
        5.793333333333334
        May 2012
      • " Best location, newly renovated "  read hotel review
        4.757142857142857
        August 2012
      • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect, you can a lot on foot or by Cabel car. The hotel has been freshly renovated, the service has however Fluctuations. Concierge are very good, the front desk is good, ... "  read hotel review
        4.757142857142857
        August 2012
      • " ... on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel, location well, since lots of activities at pier 39 (Fisherman's Wharf) start one could ... "  read hotel review
        4.827777777777778
        August 2012
      • " Great hotel under construction! "  read hotel review
        4.972222222222222
        August 2012
      • " We were very satisfied. Cable Cars drive right around the corner. Hop on hop off bus go also from the Union Square ... "  read hotel review
        4.972222222222222
        August 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... objectives. Cable car stop right at union Square, China town 1-2 blocks away, shops in direct close to Union Square with Macy's and the cheese cake factory in the Macy's top floor. The lobby of the hotel is rather small and relatively dark. Check in and check out were settled briskly immediately and the concierge ... "  read hotel review
        4.827777777777778
        August 2012
  • Location
    Pros
    • Surroundings (4)
      Comments related to "Location" found in 4 reviews
      • " We felt very good and the hotel for a five day long city break selected. The hotel's location is great, right on union Square with access to the cable car, beard (5 minutes on foot) and buses. ... "  read hotel review
        5.793333333333334
        May 2012
      • " Who a couple of days in San Francisco is, is in the right place here. The location is perfect, you can a lot on foot or by Cabel car. The hotel has been freshly renovated, the service has ... "  read hotel review
        4.757142857142857
        August 2012
      • " ... and the concierge is available to answer questions on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel, location well, since lots of ... "  read hotel review
        4.827777777777778
        August 2012
      • " Great view about the city, in case you a room in the higher floors refer can. Very central location, many ... "  read hotel review
        5.1899999999999995
        August 2012
    • Is Central (4)
      Comments related to "Location" found in 4 reviews
      • " Excellent hotel in a central location "  read hotel review
        4.827777777777778
        August 2012
      • " Modern hotel in a central location, directly on the Union Square and a street further one comes to the 'cable car'. Beard ( ... "  read hotel review
        4.827777777777778
        September 2012
      • " Great view about the city, in case you a room in the higher floors refer can. Very central location, many Diners, shops, beard and muni (public transportation) and tourist information nearby. ... "  read hotel review
        5.1899999999999995
        August 2012
      • " Hotel in a central location "  read hotel review
        4.402380952380953
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... in a central location, directly on the Union Square and a street further one comes to the 'cable car'. Beard ( subway) 3 minutes on foot in Powell-street. Travel time to the airport 30 minutes friendly staff and relatively new decor. European standard/art, as a lot in San Francisco. "  read hotel review
        4.827777777777778
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... long city break selected. The hotel's location is great, right on union Square with access to the cable car, beard (5 minutes on foot) and buses. Directly opposite a cheesecake factory with Macys with great food and many outstanding restaurants in the surrounding area. We had initially a room on the 12th ... "  read hotel review
        5.793333333333334
        May 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... of the hotel is rather small and relatively dark. Check in and check out were settled briskly immediately and the concierge is available to answer questions on activities with competent advice. Rooms are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San ... "  read hotel review
        4.827777777777778
        August 2012
Vincent
Elegant hotel in San Francisco
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • March 2014
was delighted to hear I was coming to San Francisco on a business trip and they put me in the Grand Hyatt! first impressions were that the hotel was very luxurious and grand. turned out after all it was every bit as good as i hear it is. highly recommended. Bewertung lesen
  • Zimmer
    4.8
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Hotel
    4.8
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
    Familienfreundlichkeit
    4.0
  • Service
    4.5
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Gastronomie
    4.8
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    4.0
  • Sport und Unterhaltung
    4.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    4.0
  • Lage und Umgebung
    4.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
Weniger anzeigen
Ben
Good choice in San Francisco
  • Weiterempfohlen
  • Singles
  • Städtereisen
  • January 2014
good hotel in downtown, close to the subway Bewertung lesen
  • Hotel
    5.0

    good hotel in downtown, close to the subway

  • Lage und Umgebung
    6.0

    right beside the huge mall with a Macy's in it. heart of downtown

  • Zimmer
    5.0

    good room, nice size and well laid out . the beds were excellent here

  • Service
    4.0

    good standard service. staff were efficient.

Weniger anzeigen
Helga
Great hotel on the Union Square.
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Geschäftsreisen
  • December 2013
Very nice hotel in the heart of San Francisco - on Union Square - with a very good service and the rooms offer a very nice view of the city. Bewertung lesen
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Sport und Unterhaltung
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Service
    4.5
    Fremdsprachenkenntnisse des Personals
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
Weniger anzeigen
Andi
Super nice city hotel.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Städtereisen
  • November 2013
The Grand Hyatt is suitable outstanding as starting point for shopping, sightseeing and nightlife. The hotel is in pristine condition and welcoming. The staff is very friendly and reacted to complaints. With the cable car or taxi is also fast in the sea. Bewertung lesen
  • Zimmer
    5.3
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
Weniger anzeigen
Jonathan
Short trip to San Francisco
  • Weiterempfohlen
  • Paare
  • Geschäftsreisen
  • May 2013
Wonderful location in the center of all needed activities of the city! Very close to shopping and dining - easy to walk around town. Room was bigger than expected, with great views from the large windows. No pool, but other than that, a great stay, would definitely go back! Bewertung lesen
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    4.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
    Familienfreundlichkeit
    4.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Zimmer
    5.3
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Sport und Unterhaltung
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
Weniger anzeigen
Read all hotel reviews

Information about Hotel Grand Hyatt San Francisco

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is located at the heart of San Francisco’s Union Square, within paces of Chinatown and a range of premier shopping venues.
  • The air-conditioned hotel comprises a total of 685 rooms spread over 36 floors. Facilities include a foyer with a 24-hour reception desk, a safe, a currency exchange desk, a cloakroom and a lift in addition to a hairdressing salon, a newspaper stand a café, a bar and a restaurant. There are room and laundry services to make use of and charges apply for the hotel car park.
  • The rooms afford views out over the surrounding streets and local landmarks and each come with an en suite bathroom with a hairdryer, a direct dial telephone, satellite/ cable TV, a radio, an Internet connection, a minibar, ironing equipment, tea and coffee making facilities, a double/ king-sized bed, a hire safe and individually controllable air conditioning and heating.
  • Guests may enjoy a work-out in the fully-equipped in-house gym.
  • American Express, Diners Club, MasterCard and VISA are all accepted.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    AAA 4-diamond hotel. Modern luxury accommodations with technology forward in-room amenities. Pod-style reception area creates a personal check-in experience. Hotel guestrooms & suites offer San Francisco city, Union Square or bay view. Impressive and flexible meeting space with natural lights and unique features. OneUP Restaurant & Lounge located on Mezzanine level feature classic American cooking method with a modern twist.
  • Location
    Grand Hyatt San Francisco is ideally located on Union Square. Enjoy world-class shopping, restaurants, attractions, museums, theaters and the famous landmarks of this vibrant city, including Fisherman’s Wharf, Chinatown, and AT &T Ballpark. Convenient access to cable car ride or city tour bus.
  • Accommodation
    Stylish guestrooms and suites featuring innovative & residential style amenities. Each guestroom features Hyatt Signature Grand Bed, 37' flat TV screen, free WiFi, electronic black out drape, media phone with ipod/mp3 docking capabilities.
  • Leisure
    Our state-of-the-art gym is open 24 hours a day located on the 35th floor with the beautiful views of San Francisco. Take an art tour through our lobby, mezzanine, and 36th floor. Ranging in size and style, the collection consists of seven-large scale paintings from local artists inspired by the beautiful city of San Francisco.
  • Other facilities and services
    Valet parking, 24 hours fitness center located on the 35th floor, in-room dining option, on-site restaurant, Les Clefs d'Or concierge, web check-in, business center, express check in kiosk, laundry and dry clean service, ice machine and water stations on each floor. Complimentary WiFi Internet access.

Amenities

Hotel amenities

  • Total number of rooms: < 700
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Valet parking

Room amenities

  • Additional childrens' bed
  • Computer connection
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants for non-guests: 1
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Breakfast in the room

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Check in from: 15:00
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Gay friendly
  • Express check in and check out
  • Cash payment
  • Multilingual
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Dry cleaning