# 1 of 4 hotels in Wernberg-Koeblitz

Hotel Burg Wernberg - Relais Châteaux(5 stars)

Schloßberg 10 92533 Wernberg-Köblitz View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.6
  • Service
    6.0
  • Location
    5.2
  • Gastronomy
    5.9
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    68
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Ken
The perfect place to Propose!
  • Recommended hotel
  • Couples
  • Countryside & spa
  • June 2015
I surprised my fiancé by popping the question at Hotel Burg Wernberg. Going into our 14-day Europe trip I hadn't planned on where to propose, just knowing it had to be the most romantic place. I knew from the moment we entered the castle that this was the place. Never have we experiences such inviting and warm staff. They are rewriting the book on customer service. My only regret was not staying longer. To finish off the most amazing day, we enjoyed a 10-course meal at Kastell, the on site 5-star restaurant. It was by far the best meal we ... have ever eaten. The service was non-stop and the meals combined the perfect combination of complimentary flavors. Chef knows how to turn food into art. We can't recommend this place enough. read hotel review
  • Location
    6.0

    The castle is up on a hell overlooking the most amazing countryside. The trip there is a perfect way to start unwinding from life.

  • Gastronomy
    6.0

    By far, the beat meal we have ever had. We can't say enough about it.

  • Service
    6.0

    This place is rewriting the book on service. They are the best we have ever experienced.

  • Hotel
    6.0

    I surprised my fiancé by popping the question at Hotel Burg Wernberg. Going into our 14-day Europe trip I hadn't planned on where to propose, just knowing it had to be the most romantic place. I knew from the moment we entered the castle that this was the place. Never have we experiences such inviting and warm staff. They are rewriting the book on customer service. My only regret was not staying longer. To finish off the most amazing day, we enjoyed a 10-course meal at Kastell, the on site 5-star restaurant. It was by far the best meal we have ever eaten. The service was non-stop and the meals combined the perfect combination of complimentary flavors. Chef knows how to turn food into art. We can't recommend this place enough.

  • Room
    6.0

    Quaint, yet modern enough to have all the comforts you'd expect from a 5-star hotel.

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Claudio
Awesome feeling!
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
So nice and quite, it seems to go back in the time. Will go back for sure in the next future. Everything is done to remember the past life of the building and for me, that I love castle, this is the best place I have ever been. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Atmosphere & furnishings
    6.0
Close
Olaf
Pure enjoyment.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2014
A wonderful oasis with attached great restaurant 2 *! To enjoy and relax - just wonderful. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
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Andreas
Baronial meals and night.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2014
Great burghotel with wahsinniger atmosphere and an incredible food, all the other restaurants that i know as snack disrated. A tip-top tagungsgebäude. First choice! read hotel review
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Susanne
First class.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
Already with the arrival we were greeted by extremely friendly and helpful staff welcome. The tasteful ambience and pleasant peace and quiet in the entire property, we found very relaxing. Sauna and relaxation area provide only for a few guests, at the time of our stay was this however no problem. The evening menu with musical accompaniment was excellent. Unfortunately we found the wine list was a bit overpriced. We will definitely be back a short stay in this beautiful hotel! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close

Very nice hotel in old walls
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2013
Wonderful, top-preserved castle, with excellent service. read hotel review
  • Service
    6.0

    Very friendly and courteous service. Rooms very clean, guest with a hand-written Map welcome.

  • Gastronomy
    6.0

    We could the star restaurant not to test, because the chef was on holiday. However, we were with the kitchens very pleased.

  • Room
    5.0

    Nice rooms in different sizes and facilities, very clean.

  • Location
    5.0

    Ideal as a stopover to Prag suitable.

  • Hotel
    6.0

    Wonderful, top-preserved castle, with excellent service.

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Thomas
Very romantic, highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
We knew the hotel from a corporate event, a few years before. We said, that in the hotel also weddings are possible. We then decided to marry there. The organization of the hotel was great (own hochzeitsplaner ) as well as the implementation. We were very relaxed, the atmosphere was unique, the 5-course menu (at the end of it was somehow 8 course) can't be beat-we thought at first, that the portions not full, that was not the case. Also the breakfast with freshly squeezed orange juice, salmon, etc. Is not my normal hotel comparable. We will now always again ... to our anniversary stay ' have ' ☺ Further so! That was until now the best hotel i have met and i would highly recommend. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Heinrich
Romantic hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
Nice romantic hotel with fine cuisine. Ideal for guests that the special ambience. Hiking and sports nearby. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Ralf
Gourmet gem in a medieval setting
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
The hotel, a perfect restored medieval castle, with very personal attention, an excellent, award-winning cuisine with a dedicated team, led by the dynamic, creative, young chef kellermann, and komfortmerkmalen of a modern 4 star hotel. The hotel is in our opinion excellent for corporate events, as well as for well feeling and gourmet time out. read hotel review
  • Location
    6.0
    Restaurants & bars in the area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.0
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Peter
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2013
Excellent star cuisine, very good service, Tastefully designed room, Gladly come again, especially because of the food read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Read all hotel reviews

Information about Hotel Burg Wernberg - Relais Châteaux

Hotel Information

hotel.de

hotel.de *

Business hours of reception: 24 hours Welcome to Hotel Burg Wernberg! Visit the unique, charming blend of the past, the present and the future. This is a refined place to stay protected by robust, authentic castle walls, in the heart of the unspoilt, sprawling natural countryside of the Upper Palatinate.Ideally suited to spontaneous pampering weekends, seductive gourmet treats, sportive golf experience and unforgettable fairytale weddings.The contrast in styles between venerable old architecture, bold interior design and the masterful award-winning cuisine produced by Thomas Kellermann will take you away from your everyday life and open up new horizons for all the senses to enjoy.Leave behind what you are familiar with and succumb to the charm of something out of the ordinary – prepare to be seduced. Please notice that we are a non-smoking hotel. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Total number of rooms: < 50
  • Meeting/Banquet Facilities
  • Business centre
  • Business Centre Use: charged
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Free minibar
  • Minibar: unalcoholic
  • Safe
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Beauty treatments
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: open
  • English
  • Honeymoon
  • Express check in and check out
  • Trainstation
  • Visa
  • English
  • Car hire
  • Information desk
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Post service