# 5 of 82 hotels in Interlaken

Lindner Grand Hotel Beau Rivage(5 stars)

Höheweg 211 3800 Interlaken View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    5.3
  • Location
    5.3
  • Gastronomy
    5.2
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    81
  • very good
    21
  • acceptable
    4
  • poor
    5
  • terrible
    0
Read all hotel reviews
William Allen
5 couples August 2014
  • Hotel not recommended
  • Friends
  • Other stay
  • August 2014
No response from bellstaff until all had carried their own multiple large pieces of lugage into hotel.Staff generally not friendly or helpful. Beds very uncomfortable. Street loud until late. Otherwise room good. breakfast good. We were the only patrons in the bar before dinner. Service slow, prices excessive. read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    3.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    3.0
Close
Ahmed Rahimi
Wounderful hotel
  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2014
Hotel was very nice and the manager was very friendly as she solved our problems during check in quickly. However, I have two comments for this hotel to improve: 1- no iron in the room. This information shall be mentioned in the hotel website to avoid disappointment during stay. All 5 star hotels are offering iron. Their reason of potential fire risk doesn't make since as all hotels are offering iron although those hotels are located in historic buildings much bigger than this hotel. 2- the food in the restaurant is good. However the service is awful as the waiters ... need excessive training in taking orders as well as how to serve it professionally. No experience at all on 5 star serving food (for more details, Hotel can contact me at anytime). It took us ONE hour exactly to get our appetisers and guess what? Not completed!!! read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Tatiana
Intarlaken
  • Recommended hotel
  • Families
  • City break
  • August 2014
Hotel is nice, but I wouldn't call it a five-star-hotel! The spa area is good, huge swimming pool! Too many Arab people in the hotel as well as in the Interlaken itself, that makes you feel like nit in Switzerland, but in some country in the Middle East. It is scary, as they wear hijabs and you never know if there is a woman o a terrorist. And Islamic men often look with an interest and reproach at European women... read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
WALDEMAR
Fantastic stay in the heart of Swiss Alps
  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2014
Fantastic stay in the heart of Swiss Alps.Lovely rooms, great buffet breakfast choice of fresh backed bread cereals and cakes,Great choice of fresh fruits. Super Spa are with lovely swimming pool and sauna read hotel review
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Julie
Very disappointed
  • Hotel not recommended
  • Singles
  • City break
  • July 2014
A three star motel disguised as a five star hotel. Extremely disappointed - I have never seen such poorly equipped five star hotel. Building looks great but rooms (at least single rooms) are 1960s standards. Some of the staff members were very helpful (usually junior staff). Something odd about senior staff who do not smile to the customers. Charging internet fees (realised some parts of Tripadvisor didn't have correct information - it said free Wifi in one section and I didn't know the hotel would charge for the internet use - I would not have chosen this hotel if I ... knew about this). I complained about this to the staff but they insisted on charging me. I stayed at a 4 star hotel in Lucern before coming to Interlaken and the 4 star hotel was far better than this one in every aspect (I recommend Art Deco Hotel Montana in Lucern to everyone - free Wifi, friendly staff, beautifully furnished rooms, restaurant/bar, etc.) One good thing at Lindner was that transport was very convenient (not far from the railway station) and offered a free shuttle bus to the station. read hotel review
  • Location
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    3.0
  • Service
    3.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    3.0
    Disabled-friendly
    3.0
  • Gastronomy
    2.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
  • Room
    1.5
    Size of the room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
Close
Sungkun
Wonderful stay
  • Recommended hotel
  • Friends
  • Other stay
  • July 2014
Greate value to stay at Linder grand hotel. Gorgeous interior, nice hotelier, very clean and so kind service, it were beyond my expectation. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Gerhard
Lindner Interlaken
  • Recommended hotel
  • Singles
  • Other stay
  • July 2014
We were upgraded to a beautiful junior suite. The staff was pleasant and courteous. The shuttle service was very handy. We would certainly stay in this hotel again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Rene
Very disappointed
  • Hotel not recommended
  • Couples
  • Beach holiday
  • June 2014
We arrived after a long journey and to be told the restaurant was closed for the evening was very bad indeed, I had already phoned a few months prior to see if I should book for the restaurant and was told no need, all it needed on check in was to be told the restaurant was closed for the evening, was very surprised to learn otherwise, beautiful room but wouldn't stay there again as the staff not all of them couldn't care less, management you can't treat guest in that way. read hotel review
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    3.0
  • Service
    3.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    3.0
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Afaf
Very bad
  • Hotel not recommended
  • Couples
  • Other stay
  • June 2014
I booked room with river view or mountain view and the hotel give me no view they are not friendly there are man in reception very bad dealing They are not honest the rooms on the pictures totally different I just lost my money I I will never come again read hotel review
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    1.0
  • Gastronomy
    3.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Room
    1.5
    Size of the room
    1.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    1.0
    Disabled-friendly
    1.0
  • Service
    2.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
Close
Felicity Wass
Hotel review
  • Hotel not recommended
  • Couples
  • Other stay
  • June 2014
Several things could be improved! The hotel needs refurbishment, including air conditioning. The first room we were shown was a disgrace. Staining on the carpets, flaking paint and too small (I can't remember the number. 1st floor 146?). Changed with no trouble to a third floor room which was much more acceptable, but still had staining. We stayed 3 days and the A La Carte menu never changed either at lunch or dinner - the same menu. Crown prince of Japan stayed one night which caused chaos. Clients were not informed in advance. The lifts, stairs and reception was closed. ... Our bags could not be collected from our room so we very nearly missed our train. We were eventually allowed out of the "back entrance". I appreciate security needed to be tight, but arrangements should have been made for the paying guests! read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Service
    3.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Hotel
    3.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    3.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    1.0
  • Room
    3.3
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
Close
Read all hotel reviews

Information about Lindner Grand Hotel Beau Rivage

Hotel Information

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Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Rehabilitation centre
  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service