# 9 of 82 hotels in Interlaken

Metropole Swiss Quality Hotel(4 stars)

Höheweg 37 3800 Interlaken View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.8
  • Service
    5.2
  • Location
    5.4
  • Gastronomy
    5.1
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    9
  • very good
    5
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Arindam
Awesome experience in Interlaken
  • Recommended hotel
  • Families
  • City break
  • June 2014
I really had an wonderful experience and superb time in Metropole Hotel in June 2014. Reception was quite warm and people in the front desk are very helpful and cooperative. Very good hospitality too. It is very good for family holiday. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Sport & Leisure
    1.7
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    1.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Asma
good location...but too much insurance
  • Recommended hotel
  • Families
  • City break
  • May 2014
Good location ... No air condition which require us to open window and some insects come inside .... Also no water poiler ... We requested resception and they charge us !! As insurance... In all the world hotels poilers are availabe in the room without any insurance.... Also they take insurance for adabtor .... !!!! In other hotels they give us adaptor without insurance.... I did not like this way which I did not face it in any hotels around the world read hotel review
  • Service
    3.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    3.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    3.0
  • Room
    2.8
    Size of the room
    2.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    3.0
    Disabled-friendly
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
Close
Kellenberger Marcel
Was good tagespeis for the double room
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
We liked it and will be back again for good cash and low rate of the room. We are ordinary people with little income and could not change and have now so life and swallow. I knew once the zeughauschef in interlaken and the family not as completely small lusbueb. The comb but rapidly differently in the rear part of the canton Luzern. So only briefly to the information (if it would be so maybe the to l-f., but it didn't.) The breakfast buffet was good, but unfortunately no plait or the hash browns freshly prepared would. Unfortunately, there ... was no pool. But it is surely in interlaken indoor and outdoor pools. read hotel review
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Mahmoud
Good location and poor services
  • Recommended hotel
  • Couples
  • Countryside & spa
  • August 2013
i liked the hotel location and room view but the hotel services like luggage and concierge and room service were bad. reception was good and helpful, car parking not free and you need to park your car by yourself. read hotel review
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
Close
Mohammed
Metropole Hotel interlaken
  • Recommended hotel
  • Couples
  • Other stay
  • August 2013
Excellent location & services Cooperative staff Clean In the middle of Interlaken Too many options if restaurant and entreatment Nice view to the mountains Good for families read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
GARY ALEXANDER
One night Interlaken
  • Recommended hotel
  • Couples
  • Other stay
  • June 2013
Good clean room, views of the paragliders landing from the hotel balcony made it different. The four stars of the hotel I couldn't comment on as all hotels over the week were clean, tidy and had toilets, showers and or baths with a good bed/s for two (no bath in the Metropole). So make your mind up as if CHF 168 - 391 was a good rate for the night. Breakfast was extensive and good, with help your self buffet. But at CHF 50 or about £35 for two you wouldn't expect anything less than 'all you can eat.' ... Even if my best efforts came short of the CHF 50 they charged. All in all. A good night and breakfast. Even if you need deep pockets for this externally older style hotel. But as with ALL hotels in Switzerland, not one supplied tea and or coffee making facilities to the guests. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Brenda
10 days at the Metropole Hotel
  • Recommended hotel
  • Couples
  • Other stay
  • June 2013
We enjoyed our stay at the Metropole. The staff were all very friendly especially in the Bellini restaurant and on the reception desk. The service in the restaurant was a bit slow on some nights {one in particular} when there was a big reception going on elsewhere. The restaurant seemed to have some inexperienced staff on that night. The food was of excellent quality and variety but we felt that the bottles of wine were very overpriced. The room was very comfortable with a lovely view. We would have appreciated tea making facilities in the room though. There was an ... intermittent 'drains' smell in the bathroom of room 116. We did report this to reception. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
Close
Read all hotel reviews

Information about Metropole Swiss Quality Hotel

Hotel Information

hotel.de

hotel.de *

Check-in: 02:00 p.m.Check-out: 11:00 a.m.The Hotel Metropole**** is situated in the centre of Interlaken and offers a beautiful view onto the Jungfrau range. The hotel has 96 fashionably furnished rooms and thanks to the unique architecture 84 of them provide a balcony and view onto the Jungfrau.The restaurants offer highlights such as the Specialty Restaurant Bellini, the Panoramic Restaurant Top o’Met on the 18th floor and the Metro Bar in the spacious hotel entry hall. The hotel is also an ideal place for successful conferences and seminars with 8 air-conditioned group and conference rooms that hold up to 200 people. Additionally, the Hotel Metropole offers a sauna and possibilities to park your car on site. The train stations Interlaken East or West are only a short 10-minute walk away. The hotel is ISO 9001 certified.Starting 3rd January 2014, we will be renovating the pool and sauna areas on the “Terrazzo” level. The renovation should last until about Mid-June 2014. During this phase, the existing sauna will remain open for the guests. The new sauna will most probably be installed towards the end of the renovation phase. The indoor swimming pool will be closed entirely. That area will be converted into a fitness gym offering state-of-the-art equipment. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Garage

Room amenities

  • Writing bureau
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Beauty treatments
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service