# 13 of 80 hotels in Interlaken

Hotel Swiss Q Metropole(4 stars)

Höheweg 37 3800 Interlaken View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.5
  • Service
    5.1
  • Location
    5.4
  • Gastronomy
    4.7
  • Sport & Leisure
    4.2

Rating breakdown

  • excellent
    6
  • very good
    4
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Arindam
Awesome experience in Interlaken
  • Recommended hotel
  • Families
  • City break
  • June 2014
I really had an wonderful experience and superb time in Metropole Hotel in June 2014. Reception was quite warm and people in the front desk are very helpful and cooperative. Very good hospitality too. It is very good for family holiday. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Sport & Leisure
    1.7
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    1.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Asma
good location...but too much insurance
  • Recommended hotel
  • Families
  • City break
  • May 2014
Good location ... No air condition which require us to open window and some insects come inside .... Also no water poiler ... We requested resception and they charge us !! As insurance... In all the world hotels poilers are availabe in the room without any insurance.... Also they take insurance for adabtor .... !!!! In other hotels they give us adaptor without insurance.... I did not like this way which I did not face it in any hotels around the world read hotel review
  • Service
    3.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    3.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    3.0
  • Room
    2.8
    Size of the room
    2.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    3.0
    Disabled-friendly
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
Close
Kellenberger Marcel
Was good tagespeis for the double room
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
We liked it and will be back again for good cash and low rate of the room. We are ordinary people with little income and could not change and have now so life and swallow. I knew once the zeughauschef in interlaken and the family not as completely small lusbueb. The comb but rapidly differently in the rear part of the canton Luzern. So only briefly to the information (if it would be so maybe the to l-f., but it didn't.) The breakfast buffet was good, but unfortunately no plait or the hash browns freshly prepared would. Unfortunately, there ... was no pool. But it is surely in interlaken indoor and outdoor pools. read hotel review
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Mahmoud
Good location and poor services
  • Recommended hotel
  • Couples
  • Countryside & spa
  • August 2013
i liked the hotel location and room view but the hotel services like luggage and concierge and room service were bad. reception was good and helpful, car parking not free and you need to park your car by yourself. read hotel review
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
Close
Mohammed
Metropole Hotel interlaken
  • Recommended hotel
  • Couples
  • Other stay
  • August 2013
Excellent location & services Cooperative staff Clean In the middle of Interlaken Too many options if restaurant and entreatment Nice view to the mountains Good for families read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Read all hotel reviews

Information about Hotel Swiss Q Metropole

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This pleasant hotel lies at the heart of Interlaken within 500 m of links to the public transport network.
  • The hotel features 95 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. Gastronomic options include a restaurant and a bar. Shopping facilities are available. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Additional services include room service, a laundry and a hairdressing salon.
  • All rooms feature central heating and a bathroom. A safe and a minibar also feature. The accommodation units offer a range of amenities, including a fridge. Internet access, a telephone, a TV, a radio and wireless internet access are provided as standard. In each of the bathrooms, guests will find a shower and a hairdryer.
  • The hotel offers an indoor pool. Guests can enjoy various leisure options, such as a gym, during their free time, while gymnastics, a sauna and massage treatments are each available for a fee.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Special massages
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service