# 3 of 27 hotels in Akumal / Riviera Maya

Hotel Grand Palladium Riviera Resort & Spa(5 stars)

Caretera Chetumal 256 100 Building 3 Show map
Hotel Pictures - Hotel Grand Palladium Riviera Resort & Spa
Average
Recommended
Trend

At a glance

  • Worth the money (13)
    "Worth the money" found in 13 reviews
    • " ... its name in accordance with time bars, the evening entertainment was very good, a disco for 40 plus, the shows with beautiful costumes and high standard. Good Spa with massage services that are worth the money . So if you were good on foot (there is also Zugshuttle) and a bit shabby rooms (three star) ... " 
      4.930555555555555
      October 2011
    • " Super hotel complex " 
      5.333333333333333
      June 2012
    • " Great Hotel ! " 
      5.888888888888888
      November 2011
    • " In every respect a top hotel . We especially like to highlight, in the à la carte restaurants do not need to reserve. You can ... " 
      5.888888888888888
      November 2011
    • " A great deal in a great hotel area. We stayed as a couple at the age of 56-51 years in the Royal areas. Absolute peace and ... " 
      5.791666666666667
      June 2011
    • " Excellent hotel with little restrictions " 
      5.5
      April 2011
    • " great holiday ! Great hotel " 
      5.861111111111112
      November 2011
    • " great holiday! Great hotel " 
      5.861111111111112
      November 2011
    • " dream hotel secluded from Tourist Hotspots " 
      6
      November 2011
    • " the hotel normally makes a very good impression . It is a very big complex, the as already described from 4 areas. as a guest in one of these 4 ... " 
      6
      November 2011
    • " great complex -unfortunately with noise " 
      5.166666666666667
      February 2012
    • " To be honest: we still have very rarely a really great hotel regarding service, pool/beach, gastronomy and location experienced. The junior suite we ... " 
      5.166666666666667
      February 2012
    • " ... with hot, delicious Food (every evening a other Motto), and then evenings always go there. We also have the Mexican, the Italian and the Mediterranean à la Carte restaurant tried and was always very satisfied . there there is also German Menus, for us in any case advantageous. The cocktails at the ... " 
      5.666666666666667
      November 2011
  • The staff was very friendly (5)
    "The staff was very friendly" found in 5 reviews
    • " ... were put off after the long wait, for example, that just said '30-minute break is', for whatever reason, it was 16 o'clock. In all cases, the whole area seems not accessible for disabled people! The staff was very friendly and helpful, exceptions prove the rule, however, if the waiter didn't want, he also not despite ... " 
      5.058333333333334
      March 2011
    • " ... a bit away from the hustle and bustle of Playa del Carmen. The complex consists of five Hotelklompexen. You can order in all restaurants (except for VIP area) food and beverages in all bars. Great service , quality of the food and drinks were extremely. Part of the beach very long, in some places a ... " 
      5.533333333333334
      December 2011
    • " ... great. Most of the guests were Americans and quite a lot of Russian. You can see many powerful built people. In the minority were French and German. The drinks at the bars were mostly very good. The staff was very friendly and helpful. We can complain about nothing. A bit strange we found the daily procedure at the ... " 
      5.388888888888889
      March 2011
    • " the service is in all areas phenomenal. Even if you German criteria uses, one has here I think nothing to complain about. the staff are very friendly and worked quickly and efficiently. You meet in this massive complex constantly and everywhere ... " 
      6
      November 2011
    • " Rarely one vacation with so great service experienced, no matter, whether at the front desk or in the numerous restaurants. The staff are ... " 
      5.166666666666667
      February 2012
  • Delicious food (4)
    "Delicious food" found in 4 reviews
    • " Hotel with beautiful nature and delicious food " 
      5.388888888888889
      March 2011
    • " ... From Mexican, Italian, typically American or vegetarian everything which the heart desired and the quality of the pool was good. And it was very varied. I must say, we have never had such a varied food in the vacation and we are well travelled. We were only once in the specialty restaurant food ... " 
      5.388888888888889
      March 2011
    • " ... because the dishes partly cold and dried out, and the buffet a little Großkantinencharakter had. Then we have the buffet in the 'colonial' for us have discovered, kind decorated and with hot, delicious Food (every evening a other Motto), and then evenings always go there. We also have the Mexican, the ... " 
      5.666666666666667
      November 2011
    • " There are various buffet restaurants as well as some à-la-carterestaurants (Chinese, Mexican, fish, Brazilian, steak pants, show cooking, Japanese, Italian, mediterranean... ). The food was always very good and versatile and reichter of always fresher pizza, freshly prepared Pasta, freshly grilled ... " 
      5.666666666666667
      October 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.3
  • Location
    5.1
  • Gastronomy
    5.6
  • Sport
    5.5

Rating breakdown

  • Excellent
    49
  • Very Good
    5
  • Acceptable
    4
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

4.986111111111112
3 out of 3 people found this review helpful

Thanks dozens American and Spanish students came at least in the afternoon a 'ballermann feeling' on. Were the drunk students in groups (in and out of pools) and bawled noisy around. In addition it was in their environment rather dirty, so that the industrious Charwomen of the hotel not at all against to arrived. The main restaurant ' Kabah ' reminds of the volume and the decor strongly of a cafeteria. Eat is simply not possible (even without loud student …  read more

The most helpful critical review

3.6666666666666665
3 out of 4 people found this review helpful

Unfortunately bad hotel management. I find it really hard this hotel to evaluate, as i only criticism of the hotel management can attach. And there are unfortunately no own rubik with holiday check. We were already in the dominican republic at the grand palladium babaro. For this reason we have made a conscious decision to this hotel decided. It is the same nice hotel, no large hotel complex, but smaller ' villas ', friendly staff and great service. Only …  read more

Summary of guest reviews by categories

Hotel in general
  • " ... its name in accordance with time bars, the evening entertainment was very good, a disco for 40 plus, the shows with beautiful costumes and high standard. Good Spa with massage services that are worth the money. So if you were good on foot (there is also Zugshuttle) and a bit shabby rooms (three star) ... "  Read more
    4.930555555555555
    October 2011
  • " Super hotel complex "  Read more
    5.333333333333333
    June 2012
  • " Great Hotel! "  Read more
    5.888888888888888
    November 2011
  • " In every respect a top hotel. We especially like to highlight, in the à la carte restaurants do not need to reserve. You can ... "  Read more
    5.888888888888888
    November 2011
  • " A great deal in a great hotel area. We stayed as a couple at the age of 56-51 years in the Royal areas. Absolute peace and ... "  Read more
    5.791666666666667
    June 2011
  • " Excellent hotel with little restrictions "  Read more
    5.5
    April 2011
  • " great holiday! Great hotel "  Read more
    5.861111111111112
    November 2011
  • " great holiday! Great hotel "  Read more
    5.861111111111112
    November 2011
  • " dream hotel secluded from Tourist Hotspots "  Read more
    6
    November 2011
  • " the hotel normally makes a very good impression. It is a very big complex, the as already described from 4 areas. as a guest in one of these 4 ... "  Read more
    6
    November 2011
  • " great complex -unfortunately with noise "  Read more
    5.166666666666667
    February 2012
  • " To be honest: we still have very rarely a really great hotel regarding service, pool/beach, gastronomy and location experienced. The junior suite we ... "  Read more
    5.166666666666667
    February 2012
  • " ... with hot, delicious Food (every evening a other Motto), and then evenings always go there. We also have the Mexican, the Italian and the Mediterranean à la Carte restaurant tried and was always very satisfied. there there is also German Menus, for us in any case advantageous. The cocktails at the ... "  Read more
    5.666666666666667
    November 2011
  • " ... were put off after the long wait, for example, that just said '30-minute break is', for whatever reason, it was 16 o'clock. In all cases, the whole area seems not accessible for disabled people! The staff was very friendly and helpful, exceptions prove the rule, however, if the waiter didn't want, he also not despite ... "  Read more
    5.058333333333334
    March 2011
  • " ... a bit away from the hustle and bustle of Playa del Carmen. The complex consists of five Hotelklompexen. You can order in all restaurants (except for VIP area) food and beverages in all bars. Great service, quality of the food and drinks were extremely. Part of the beach very long, in some places a ... "  Read more
    5.533333333333334
    December 2011
  • " ... great. Most of the guests were Americans and quite a lot of Russian. You can see many powerful built people. In the minority were French and German. The drinks at the bars were mostly very good. The staff was very friendly and helpful. We can complain about nothing. A bit strange we found the daily procedure at the ... "  Read more
    5.388888888888889
    March 2011
  • " the service is in all areas phenomenal. Even if you German criteria uses, one has here I think nothing to complain about. the staff are very friendly and worked quickly and efficiently. You meet in this massive complex constantly and everywhere ... "  Read more
    6
    November 2011
  • " Rarely one vacation with so great service experienced, no matter, whether at the front desk or in the numerous restaurants. The staff are ... "  Read more
    5.166666666666667
    February 2012
  • " Hotel with beautiful nature and delicious food "  Read more
    5.388888888888889
    March 2011
  • " ... From Mexican, Italian, typically American or vegetarian everything which the heart desired and the quality of the pool was good. And it was very varied. I must say, we have never had such a varied food in the vacation and we are well travelled. We were only once in the specialty restaurant food ... "  Read more
    5.388888888888889
    March 2011
  • " ... because the dishes partly cold and dried out, and the buffet a little Großkantinencharakter had. Then we have the buffet in the 'colonial' for us have discovered, kind decorated and with hot, delicious Food (every evening a other Motto), and then evenings always go there. We also have the Mexican, the ... "  Read more
    5.666666666666667
    November 2011
  • " There are various buffet restaurants as well as some à-la-carterestaurants (Chinese, Mexican, fish, Brazilian, steak pants, show cooking, Japanese, Italian, mediterranean... ). The food was always very good and versatile and reichter of always fresher pizza, freshly prepared Pasta, freshly grilled ... "  Read more
    5.666666666666667
    October 2011
  • " The hotel area is very nice and well maintained. It is right in the middle of a jungle, in the area there were many free-range animals (raccoons, iguanas, coatis and so on) really great! The food is diverse and very good. 20 minutes from Playa del Carmen. Very many possibilities for excursions in the ... "  Read more
    5.861111111111112
    November 2011
  • " I had a junior suite in the Riviera area booked. Room is big enough with a massive Bathroom including Jacuzzi. Both the rooms, as well as the public Areas are extremely clean. air ... "  Read more
    6
    November 2011
  • " ... a junior suite with a view of the sea against small extra charge available is. Therefore we refer here to the junior suite in the Riviera area. Very spacious room with air-conditioning, Fan and a large bathroom with jacuzzi. Especially the jacuzzi was special after a long trip or excursion valuable ... "  Read more
    5.166666666666667
    February 2012
  • " ... immediately when checking in pointed out, that a junior suite with a view of the sea against small extra charge available is. Therefore we refer here to the junior suite in the Riviera area. Very spacious room with air-conditioning, Fan and a large bathroom with jacuzzi. Especially the jacuzzi was ... "  Read more
    5.166666666666667
    February 2012
  • " our room in the house 60 was ideal, which the paths to the beach, pool or buffet restaurant regards. the room was huge, the bed as well. the furniture was reasonable, the TV not from the latest generation and the ... "  Read more
    5.666666666666667
    November 2011
  • " We had a junior suite with jacuzzi booked. The room was big and well maintained, with mini bar (the daily free filled ), coffee machine, iron, tv, A ... "  Read more
    5.666666666666667
    October 2011
Karin
Austria
  • Couple
  • Age 26-30
3 Other hotel reviews
5.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Great relaxing vacation with pleasant atmosphere. Recommend the hotel further. Very friendly and unlocked staff. Food great. Room good. Beach and pool good. Excursions great. … read more
Pascal
Switzerland
  • Family
  • Age 41-45
1 Other hotel reviews
5.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Here we have a really great vacation. The staff is without doubt very much trouble and is extremely personable. Sometimes they work-for european standards-a little clumsy; but one is during the vacation and it should simply enjoy! … read more
Reto
Switzerland
  • Couple
  • Age 36-40
1 Other hotel reviews
4.0
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
Grand palladium in Punta Cana ( cathedral. Republic ) offers for less money much more! Price-performance is markannt better. … read more
Bernd
Germany
  • Couple
  • Age 31-35
1 Other hotel reviews
5.6
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Really recommendable, no points of criticism, very worth it - excursions you should however itself to plan and carry out, since travel guide respectively external suppliers overpriced. … read more
Patricia
Germany
  • Couple
  • Age 36-40
6 Other hotel reviews
5.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We are regular guests, and go in august 2013 again in the kantenah. Already for the 3. time in 3 years, i think, that says safe, the we very satisfied are. We recommend this hotel resort, because next to the relaxing And tropical atmosphere really perfect holiday awaits you! Many wild coatis and rodents in the huge tropical garden, and many species of exotic birds to watch. 2 great landscaped orchid garden maze. For all animal and nature lovers is this hotel absolutely perfect! A great reef directly at the beach, And magnificent food, at any time, also à la carte, which we very much appreciated. Drive there, and … read more
Read all hotel reviews

Information about Hotel Grand Palladium Riviera Resort & Spa

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hotel.de *

Grand Palladium Riviera Resort & Spa is built on an estate of over 1.220.000 m², right on the sea front and near a superb access to the beach. Located only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal. It shares facilities with the Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa and the Grand Palladium Kantenah Resort & Spa, except for the VIP area “The Royal Suites”. It’s important to point out that the resort was constructed respecting the flora and fauna of the area, with all buildings blending into the surroundings. The design is an example of how the most modern and luxurious facilities can be built in perfect harmony with the natural environment of the area.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 hotel.de

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Gay friendly
  • Airport transfer
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service
read hotel information