Hotel Gran Melia Caracas(5 stars)
Ave Casanova Calle El Recreo Show map Show on map:
Hotel review overview
- 1 to 3 days
- City trip
- Hotel recommended
I can't understand why all this hotel complain about. It is although already somewhat older however the rooms are massive and also the bathroom with jacuzzi in the standard room (bath tub with jacuzzi function ) the staff is always friendly and gives great atmosphere even if you not much understands. You got along with english relatively well. The guest relations manager speaks 7 languages including german and all problems solved immediately, or it is all tried to the problem to solve. I myself can really recommend the hotel. I will definitely during the next caracas stay book this hotel … read more
- 1 week
- Business trip
- Hotel not recommended
Check-in Time 15-1 hour ago 13 guests-reason why I as the country took-answer no staffHCLFHLRoom on two days (total stay 5) My room was not cleaned-incredible! but unfortunately it is trueHCLFHLIn the apartments no Internet access, no WiFi only with modem-but unfortunately no available modems toHCLFHLAvailable.HCLFHLLobby bar-I had to pay my bill in cash-Explanatory Memorandum computer failure couldHCLFHLnot to be booked the roomHCLFHLNo Wäschetütten in the room-and I had to call each time Wäschetütten request durationHCLFHL40-50 minutes-HCLFHLThe hotel is a disgrace-businessHCLFHL … read more
- more than 5 weeks
- Business trip
- Hotel recommended
In general the staff seem demotivated, disorganized, friendly enough but not able to follow-up on requests. Room cleaning so-so, often seeming to just go through the motions. Laundry service is good, needs to be requested by phone, but extra laundry bags and forms can be requested to save time if the service is needed more than once. Hotel taxis good, safe, though not cheap. There is a travel agency in the basement (Candes), but seemed unable to organize any tours. There is a price-list for trips with the hotel taxi at the main door.Arrangement included breakfast buffet: quite good, lots … read more
Information about Hotel Gran Melia Caracas
Hotel amenities
- Luggage room
- Meeting/Banquet Facilities
- Non-smoking room
- Business centre
- Hotel safe
- Internet
- Lift
- Air conditioning
- Car park
Room amenities
- Writing bureau
- Minibar
- Safe
- Coffee and tea
- Terrace
- Bathroom
- Hair dryer
- Wake up call/Alarm clock
- Pets allowed
Gastronomy
- Restaurant
- Hotel bar
A choice of sports
- Fitness centre
- Outdoor pool
- Volleyball
Spa offers
- Sauna
Other hotel information
- City hotel
- 24 hour reception
- Eurocard/Mastercard
- Car hire
- Information desk
- Children welcome
- Wifi
- Laundry service
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