# 13 of 72 hotels in Cork

Hotel Hayfield Manor(5 stars)

Perrott Avenue, College Road View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.3
  • Service
    5.3
  • Location
    5.4
  • Gastronomy
    5.5
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    1
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Christian
A dream location for a dream vacation!
  • Recommended hotel
  • Singles
  • Other stay
  • October 2013
Prior to flying out to Ireland for my long-overdue dream vacation and ancestral pilgrimage, I had stayed at the Hilton Kuwait Resort (HKR), and I didn't think any hotel could come close to the HKR in terms of both luxurious accomodation and world-class customer service (the Hilton Dublin [where I'd stayed for my first 3.5 days in the Emerald Isle] didn't, though it was certainly a fine hotel in its own right).the HKR had set my proverbial bar very high. Well, to my very pleasant surprise, the Hayfield Manor not only met my lofty expectations, it exceeded them. ... First thing I noticed upon arrival was the gorgeous appearance of the exterior and the grounds, and then the posh, classy interior ofthe lobby. From there, I was quite favorably by the warm reception I received from Michael the concierge and Deidre at the front desk.and shortly thereafter, I was totally blown away by the knowledgeableness and efficiency of the staff when (1) Deidre provided me the name of a contact to helpme with my ancestral/genealogicalresearch, and (2) I inquired about MBT brand shoes, and Annemarie of the Spa staff not only knew where to find them, but knew more of the technical details of the shoes than I did (mind you, nobody in either Dublin or Kuwait seemed to know about them). Speaking of the Spa.the massage therapy service (my profuse apologies for forgetting the therapist's name), the outdoor hot tub, the large indoor swimming pool.wow, just wow! And while the gym was fairly small, I was quite pleasantly surprised to see they had Kettle Bells. I then checked into my room and was wowed by the size and the appearance of the accomodations, as well as the view from the room. The extra mile provided by Kate and the other maid staff was delightful (especially the chocolates on the pillows). And while it was undoubtedly a mere coincidence, I was quite amused to see that my room's mini-library happened to include a book about my favorite singer, Elvis. Food service: GREAT breakfast at Orchid's--try the Eggs Benedict and the Beef Medallion--and great service by Ber(nadette) and other servers and maitre'd's whose names escape me at the moment (my apologies for forgetting, but rest assured they were all great) and EXCELLENT dinner at Perrott's--the Plaice was especially good, and the white wine selections from South Africa and New Zealand were impressive--with thanks to Elizabeth and the other employees (again my apologies for forgetting their names at the moment, but rest assured they were all great) for their fine service. An impressive international cast of employees, I must also say; from Germany, Poland, Bulgaria, China, Hungary, Slovakia, and my own birth country of the Philippines. And oh, by the way, Afternoon Tea is not just an English tradition, the Irish do it too.well, at least the Hayfield Manor does, and in fine fashion.you'll have to try it to fully appreciate it. My thanks to Shirley (I think that was her name, if memory serves me correctly). And thanks to Dimo (sp?) and Nina and Roisin for all their outstanding service at the Front Desk (especially to Nina for all her hard work on my outbound FedEx parcel paperwork).and thanks to ALL the Hayfield staff members with whom I interacted; regardless of whether I remember your name at the moment, rest assured you were all fantastic!!! Ireland was a truly a dream vacation, the memories of which I'll treasure the rest of my life, and the Hayfield Manor was an invaulable key component, for which I cannot thank the hotel staff enough! God bless and Erin Go Bragh! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Christian
Lovely hotel but not worth 5 stars
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
Beautiful comfortable hotel with amazing service. But technically ageing. A morning was for example the shower cold. The complaint at the front desk with a friendly 'so sorry' to the knowledge taken. But this was only 1 time in 5 days the case. On tv there is only one german program (ZDF) and the very poor quality. Of the toilet-cistern power in wasserbefüllung very loud humming noise the in the room still very loud. Disturbs especially at night. There is also no wardrobe available; one must also the jackets in the cabinet to hang (problem with space) while we in ... the pool on the sun loungers were, were suddenly 2 gardeners in gartenschuhen and clothing came in and have only once in all peace plants curtailed and large flower pots back and forth transported. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
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Information about Hotel Hayfield Manor

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • 24 hour security
  • Car hire
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Laundry service