# 1 of 216 hotels in Hurghada

SUNRISE Grand Select Crystal Bay Resort(4.5 stars)

Km 17, P.O. Box 20, Hurghada ,Safaga Road View on map
Average rating
Recommended
Trend

At a glance

  • The hotel was very clean (1)
    "The hotel was very clean" found in 1 review
    • " The hotel was lovely the staff go out of there way for you . the hotel was very clean cleaners working all the time . Check in was excellent we had a welcome drink and cold towels ... " 
      5.671428571428572
      October 2012
  • Food was really good (1)
    "Food was really good" found in 1 review
    • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant ... " 
      5.671428571428572
      October 2012
  • Restaurant is good (1)
    "Restaurant is good" found in 1 review
    • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant is good but the food is the same. " 
      5.671428571428572
      October 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.7

Rating breakdown

  • excellent
    1057
  • very good
    76
  • acceptable
    13
  • poor
    3
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.671428571428572

Only the end was not so great, but that was not at this wonderful hotel! Super friendly front desk just at the front desk... Finally at home again... The same suite as in the vacation before, you feel really arrived ☺ perfect size of the rooms. Fortunately this hotel is not too big, it is almost family-like, but it has a large area, the liberating looks and not is overwhelming. The pools are of a size, with some outdoor swimming pool before envy would pla …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6388888888888893

On arrival was supposedly no reservation before. During our traveling companions cheerful check-in, we had 3 hours in the lobby wait. Instead of booked room we were given a dirty small room, after complaint a larger dirty room with mold on the ceiling, lipstick on mugs, hair in the beds, to repeated complaint an acceptable room. Nevertheless you can the rooms with the rooms on the homepage of the hotel not comparisons. Unfortunately there is also no one a …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " The hotel was lovely the staff go out of there way for you .the hotel was very clean cleaners working all the time . Check in was excellent we had a welcome drink and cold towels ... "  read hotel review
        5.671428571428572
        October 2012
  • Service
    Pros
    • Service in general (1)
      Comments related to "Service" found in 1 review
      • " ... best entertainers were sadi pipo chicko negga the others were also very good . The evening entertainment was adverage with the same entertainers doing all the work they all work very hard and do a great job. "  read hotel review
        5.671428571428572
        October 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant ... "  read hotel review
        5.671428571428572
        October 2012
    • Atmosphere (1)
      Comments related to "Food" found in 1 review
      • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant is good but the food is the same. "  read hotel review
        5.671428571428572
        October 2012
Amanda
Wow. An amazing holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
We cannot fault anything about this fantastic hotel. Got back home today and will be booking this week to go back there in 2015. The food is gorgeous to look at and to eat. The hotel is beautiful and the staff cannot do enough for you. The animation team are very friendly and not pushy at all, thank you Nancy, Becky and Marc especially. It is such a beautiful place and so relaxing. The spa is great and the staff there make you feel very relaxed. We can't say enough wonderful things about this hotel and the staff. Thank you ... for a FABULOUS holiday!!!! Amanda and Nigel read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Geoff Stevens
Awesome holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Dear All, From room 233 Just woke up having returned from a fantastic week with you all. Words cannot describe what a lovely time we both had. I would like to single out everybody but there are to many to mention, so let me just name a few: Sharif, at the main desk - we were welcomed as if we had known him before, was really responsive to our room change, thank you Sharif, I do hope I have spelt you nam right. Mohmound Main restaurant - What a humorous, polite attentive waiter, nothing was to much trouble. He made ... our meal times fun and enjoyable, a top man. Now for the entertainment time - Awesome does not describe them well enough. From the first encounter with Nancy we knew things were going to be good - Marc, what a star, he was infectious with his personality and humour, we felt like long time friends to both Nancy and Marc. I would welcome both to our home anytime. The language barrier was not a problem with Ola Amy Chicco and Migo all were great to We will return hopefully next year. read hotel review
  • Hotel
    6.0

    Dear All, From room 233 Just woke up having returned from a fantastic week with you all. Words cannot describe what a lovely time we both had. I would like to single out everybody but there are to many to mention, so let me just name a few: Sharif, at the main desk - we were welcomed as if we had known him before, was really responsive to our room change, thank you Sharif, I do hope I have spelt you nam right. Mohmound Main restaurant - What a humorous, polite attentive waiter, nothing was to much trouble. He made our meal times fun and enjoyable, a top man. Now for the entertainment time - Awesome does not describe them well enough. From the first encounter with Nancy we knew things were going to be good - Marc, what a star, he was infectious with his personality and humour, we felt like long time friends to both Nancy and Marc. I would welcome both to our home anytime. The language barrier was not a problem with Ola Amy Chicco and Migo all were great to We will return hopefully next year.

  • Sport & Leisure
    6.0

    Wide range of sporting activitys

  • Room
    6.0

    Very clean and modern. Comfortable beds TV, air conditioning, minibar restocked each day.

  • Service
    6.0

    With out doubt the best service I have had. Given 5 star status but I believe it should be 6.

  • Location
    6.0

    Excellent Beach., away from town Center with plenty of entertainment

  • Gastronomy
    6.0

    Excellent choice with many a la cart restaurants

Close
Ross
A little gem in Hugharda
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Overall we spent 10 days of being well looked after by everyone, all the staff and Animation Team were excellent and all new our names by the end of our holiday. They all work so hard to make your stay as comfortable and enjoyable as possible. Look out for Marc, Mo Mo, Nancy, Ola, DJ Sam, and Mika in the animation team who will ensure you have a great time. The waiters, Omar C., Ahmed S., Shazby M., and Gurmal and Mustafa in the lobby bar cannot do enough to make you happy. Not forgetting Walid at the Pool Bar. ... The assistants at the towel station are also very helpful. There are other restaurants as well as the main restauarant namely, The Mediterranean, The Indian and The Fish Restaurant which all offer excellent quisine. You can also book other restuarants at the hotel next door,but we didn't use these. We have no hesitation returning to this wonderful hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Rolf
Pleasant Ambiance
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
It is a comfortable and wide area with a lovely garden area, that is cared for daily by many gardeners. I have seldom seen such a clean and well-kept garden area. This statement also applys to the restaurant, the floors of the houses, the apartments etc. It was fun watching five service people every morning sweeping the ways. The food selection in the restaurant was rich, of great variety, changing every day. The service in the restaurant was extraordinary, the waiters working fast and hard and still being friendly and polite, knowling a bit of different languages. I was especially ... pleased with the service of three people, Hassan, Ahmed Saber and Shastny, who tried to read our wishes from our lips. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Michael Storey
Great hotel great stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Hotel excellent found all the staff friendly and very helpful, from Shenoda the security man to the reception people to all the bar staff, Ahmed moharm in the lobby bar. Hotel was very clean in all areas and the restaurants were excellent the food in the main buffet had a good variety of meals for every time of day and all the waiters were lovely and helpful especially Wageah and Korashy. The Indian restaurant was fantastic and all the waiters there made our holiday also Ahmed the service manager. The Mediterranean restaurant Was excellent too and we enjoyed some great ... meals there and again great staff. Thanks to all of them. Everywhere was spotless the staff seemed to be cleaning all the time, the pool area was great and once again great staff. The animation team were fabulous especially Nancy, Marc and Migo. They even took the time to come and say goodbye when we left. The rooms were nice and clean and clean bed linen everyday. Out cleaner Tarek was great made us different animals every day out of the towels, the best was the monkey and the elephant, excellent Tarek. Overall a really good hotel with excellent staff and very good food. Will certainly recommend this hotel to all of our friends and family and will return again. read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about SUNRISE Grand Select Crystal Bay Resort

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand) < 50 km
  • What the hotel offers
    SUNRISE Grand Select Crystal Bay Resort is a four star complex located in the charming region of Hurghada, Egypt. This property is popular with big families with small children, young teens and elders. Hotel was built in 1994 and renovated in 2009. Free Wi-Fi is available in public areas. Check in starts at 2 PM and check out must be done before 12 AM. Minimum check-in age is 18 years of age. Pets are not allowed on the premises.
  • Location
    The airport is located 9 kilometers away from the hotel. Hotel offers easy access to the city's must-see destinations, such as Roman Mons Porhyrites, Marine Biology Museum, Anfish Mountain and Red Sea Aquarium. Hotel is located in front of a crystal clear beach.
  • Accommodation
    Hotel boasts 364 smoke-free guest rooms arranged over 3 floors. Extra beds are dependent on the room chosen. Adjoining rooms are available. En suite facilities include Egyptian-cotton sheets, blackout drapes, climate control, 21-inch LCD TV with free movie channels, private bathroom with complimentary toiletries, hair dryer and a bathtub or a shower.
  • Food and Drink
    A free buffet breakfast is available between 7 AM and 10:30 AM. On site themed restaurants serve Indian, Mediterranean, seafood and International cuisine. Reservations are required. Main buffet restaurant serves breakfast, lunch, and dinner. Guests are invited to explore the neighborhood for new tastes.
  • Leisure
    On site spa offers massages, facials, sauna, Turkish bath and body treatments. Guests can try out tennis court, billiards, table tennis, windsurfing, darts, diving, snorkeling, water sport facilities, private beach area and a children's playground.
  • Other facilities and services
    Additional amenities include 24-hour business center with audiovisual equipment and technology support staff. Further services include classic concierge desk, currency exchange office, town car service, tours and ticket assistance, ATM on site, luggage storage room and laundry facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

  • What the hotel offers
    Enjoy the hospitality of Egypt. The 5 star deluxe resort is genially located at the beautiful garden area. The hotels' own private beach, the lagoon, the exquisite cuisine, the remarkable service, the unique magnificent interior design in a modern style will let you feel rejuvenated while enjoying the unforgettable atmosphere during your stay and which guarantee you a relaxing time.
  • Location
    SENTIDO Crystal Bay Resort is located: Shopping Mall with international brands nearby 15 km / 15 minutes from Hurghada International Airport 20 KM / 20 minutes from Hurghada Down Town
  • Accommodation
    •Sat LCD TV (English, German, French, east European, Dutch, Russian, and Arabic channels) •Telephone (direct dial, national and international) •Mini-bar (soft drinks only) •Coffee & tea facilities •Central air condition with individual control (cooling and heating) •Voltage 220 AC •Bathroom with shower, hairdryer, scales, make-up / shaving mirror •Free of charge safe box •Balcony or terrace •Also available: connected rooms, non-smoking rooms and rooms adapted for disabled guests
  • Food and Drink
    Sample our wide choice of meals with something that suits each taste and let us surprise you with our daily themed dinner buffets in the main restaurant. Additional you can find 3 à-la-carte restaurants in the resort (“Masala” Indian Restaurant, “Panorama” Mediterranean Restaurant & “Felucca” Sea Food Restaurant). Experience with SENTIDO Crystal Bay Resort a variety of bars with a different atmosphere.
  • Leisure
    The resort offers you a wide variety of activities, from the early morning till the late night hours, guaranteeing to make you always find something that suits your taste. Our beach, with 270 meters sea front and own lagoon, in addition to 2 spectacular swimming pool areas (with separate kids pool) make sure that everybody finds a place to relax. The ones who are looking for fun and action can be sure that our entertainment team won't let anybody get bored due to different activities during the day and night. •Spa & Wellness Center, Sauna, steam room, Turkish bath, Gym, Massage •Boccia, Dart, Billiard, Air Hockey, Table Tennis •2 Acrylic Tennis Court (floodlight against charge) •Artificial Football court (5x5) (with flood light) •Beach Volleyball •International diving centre, Windsurf centre and Aqua centre •Daily changing sports activities: Aerobics, Aqua-aerobics, Water polo •Evening entertainment with live music and evening shows at the amphitheatre •Sun beds, umbrellas, and towels free of charge For children the resort offers a children pool, ”NEMO” Kids Club and playground. Professional care takers are available to make sure that the vacation become an unforgettable time for our youngest guests. Wellness Planet Spa provides the opportunity to experience a healthy, friendly way to unwind at the end of long everyday life, the relaxation and soothe can provide. Whether alone, as a couple, with friends, or family, the spa experience gives you a chance to let go of everyday stress leaving you feeling rejuvenated and refreshed. •Massage •Sauna •Steam bath •Turkish bath •Wellness treatment rooms •Fitness room
  • Other facilities and services
    •24-hour front desk •multilingual staff •express check-in/out •bell captain •SENTIDO Holiday Concierge desk •limousine service •luggage room •laundry & valet service •live entertainment •beauty salon/barber •gift / souvenir / newspaper / book shops •jewelry •internet café and WLAN •cash machine (with exchange possibility) •24-hour on call doctor •Shuttle-bus service •Lift in main building

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Phone
  • Lift
  • Number of lifts: 1
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Toilets
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check in from: 14:00
  • Babysitting/Child services
  • English
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Eurocard/Mastercard
  • German
  • 24 hour security
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service