# 2 of 244 hotels in Hurghada

SUNRISE Grand Select Crystal Bay Resort(4.5 stars)

Km 17, P.O. Box 20, Hurghada ,Safaga Road View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.7

Rating breakdown

  • excellent
    1547
  • very good
    115
  • acceptable
    17
  • poor
    3
  • terrible
    -1
Read all hotel reviews

The most helpful positive review

5.447222222222222

We couple about 70 years was our first time in this hotel. Very satisfied overall. Unfortunately only a small bay (lagoon) no large walks at the beach were possible, a great great pool area with a heated large pool. Staff very attentive and friendly. We will be back. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6388888888888893

On arrival was supposedly no reservation before. During our traveling companions cheerful check-in, we had 3 hours in the lobby wait. Instead of booked room we were given a dirty small room, after complaint a larger dirty room with mold on the ceiling, lipstick on mugs, hair in the beds, to repeated complaint an acceptable room. Nevertheless you can the rooms with the rooms on the homepage of the hotel not comparisons. Unfortunately there is also no one a …  read hotel review

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Christine & David Pointon
Excellent Holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
We had an excellent holiday. The standards were first class, food was absolutely fabulous with so much variety. Standard of service was excellent, nothing was too much trouble. ALL staff at this hotel are very well trained. Look forward to going back. read hotel review
  • Hotel
    6.0

    We had an excellent holiday. The standards were first class, food was absolutely fabulous with so much variety. Standard of service was excellent, nothing was too much trouble. ALL staff at this hotel are very well trained. Look forward to going back.

  • Room
    6.0

    Our room was enormous, lovely bathroom, shower head broke, mentioned it at reception, an hour later new shower head! Nice roomy balcony with alovely pool view. Room service was very good thanks Tiki. Very useful tip for room location - this is a huge complex try and get into rooms in the 200's, these are very well located for all areas. No noise, nice and quiet too.

  • Sport & Leisure
    6.0

    Again faultless, pool bar staff Zaki and Ahmed, nothing was too much trouble, these people never stop working and with a smile too. Pool areas immaculate, beautiful gardens maintained every single day. The cleanliness is extremely high, the only place I have ever seen cleanliness of this standard is on cruise ships. Beach foam part was really good, lovely music on the beach, not blasting, just great music. Great entertainment was available for all ages and if you wanted to be part of it, it was up to you, the children had a ball, everyone was very happy with everything. Well done!

  • Location
    6.0

    We didn't venture out of the hotel grounds, there was plenty to do lovely pools, beach beautiful and everything within walking distance. The Grill restaurant is right in the centre of everything and the bars are well located. Also if you stay at the Sunrise, you are allowed to use the two hotels next door and can spend time walking around and using their facilities too. Short ride from the airport, settled in immediately.

  • Service
    6.0

    The service was one of the highest we have received in all our years of travelling. High standard of service. We did not even have to check in, that was done for us and we received a warm welcome with a cocktail upon arrival. Found the Guest Service Centre the following morning and met Katie O. Advice to anyone visiting this hotel, find Katie, she will give you all the best advices about what is available, we would have missed out a lot without her help. Animation team very very good, my experience of animation teams has been about dancing and games, not just that here their attention to details and service was also a big part of their job, very impressed.l Thanks to Mika and Dani too, lovely girls had some great chats with them, very helpful and friendly.

  • Gastronomy
    6.0

    First class, the selection of a la carte restaurants was superb, had an excellent meal every night and lovely quality wine too. This hotel were on the second week of their Sunday Evening Roast Dinner, do not miss this, it is the best night we had, its not a Sunday dinner as we have at home. The Grill is set up like a Gala evening with an excellent musician and a fabulous 4 course dinner, cocktail reception - brilliant, well done to Mohamed, Restaurant Manager, Amir and all of the Grill staff for this lovely night, for English customers only too!

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David
Yet another amazing 2 weeks at this hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
Just home yesterday after our 4th visit to this awesome hotel (10th visit to Hurghada). From the moment we arrived, we were given a genuine warm welcome from all the staff we encountered, many of whom obviously remembered us from our previous visits, and were made to feel instantly at home. The 2 friends whom we were travelling with could not believe the level of care and attention afforded to us. We had requested the same room we stayed in last year, and this had been organised with no fuss or trouble, and the "welcome pack" awaiting us in our ... room was a lovely touch. As with our previous visits, the food in either the main restaurant, or and of the 3 a la carte restaurants was impeccable, beautifully presented, excellent quality, and plentiful in supply. The, new this year, evening Poseidon grill restaurant on the beach, is a fantastic idea and well worth a try. We would also like to pass on our sincere thanks to El Sayed, our waiter in the main restaurant who looked after us so well, Sherif for his amazing omelettes, Zaki and Ahmed for the excellent pool bar service, and, of course, Rafik and Yousif for the outstanding F&B service throughout the hotel. Katie Oliver in Guest Services is a great addition to this year's hotel team, as she, on a daily basis, goes out of her way to ensure that all the British guests are being looked after correctly and, should you have any queries or problems, then she sorts them out almost instantly. For the record, my wife and I had no issues whatsoever throughout our 2 weeks. This hotel is ideal for people wishing a beautifully relaxing holiday. DO NOT go here if you're expecting mad nights and crazy partying as you'll be disappointed. In summary, we have had an amazingly enjoyable holiday, with excellent care afforded to us by all the staff in this magnificent hotel. We're rebooking for October, and also again summer 2016!! read hotel review
  • Gastronomy
    6.0

    Food to cater for every taste and nationality. Huge choice, superbly presented. 1 main restaurant, 3 a-la-cartes (book the day before for these), independent fish restaurant (extra charge, but discounted for hotel guests). 6 bars. You can also use the facilities in the 2 neighbouring hotels with adds a further 4 or 5 restaurants to choose from (their guests however CANNOT use the Crystal Bay).

  • Service
    6.0

    One word.........faultless!!!!

  • Sport & Leisure
    5.0

    This year's animation team (Dat, Dani, Marc, Amr, Tyga, Mando, Moo, Mika, Katya, Yulia, and Lily) were of a decent standard, but did not seem as energetic and enthusiastic as in previous years. This was perhaps that several of them are new and are still learning the ropes, but they all still tried their best. A special mention needs to go to #TeamDaniCat for looking after all the British guests. Fantastic pool area, especially now as the pool with bar has now been made a child-free zone. You do, however, need to be an early riser to get the sunbeds that you want. I was up by 6am every morning, and, even at that time, many beds were already taken.

  • Room
    6.0

    Superb size, flatscreen TV, plenty of storage, free aircon, free safe in wardrobe, fantastic large bathroom with toilet, washbasin, and huge walk-in shower, plentiful supply of toiletries. Tea/coffee facilities replenished daily, mini-bar with water (replenished daily) and soft drinks (replenished every other day)

  • Location
    6.0

    A short 10-15 minute transfer from Hurghada airport, situated right on it's own private lagoon and beach. A small selection of tourist shops straight across road, and Senzo Mall just a 10 minute walk away. A 10-15 minute taxi ride (pay no more than L.E.30) will get you into Hurghada proper, whether that be Sekalla and the marina, or Downtown with all its shops etc.

  • Hotel
    6.0

    Just home yesterday after our 4th visit to this awesome hotel (10th visit to Hurghada). From the moment we arrived, we were given a genuine warm welcome from all the staff we encountered, many of whom obviously remembered us from our previous visits, and were made to feel instantly at home. The 2 friends whom we were travelling with could not believe the level of care and attention afforded to us. We had requested the same room we stayed in last year, and this had been organised with no fuss or trouble, and the "welcome pack" awaiting us in our room was a lovely touch. As with our previous visits, the food in either the main restaurant, or and of the 3 a la carte restaurants was impeccable, beautifully presented, excellent quality, and plentiful in supply. The, new this year, evening Poseidon grill restaurant on the beach, is a fantastic idea and well worth a try. We would also like to pass on our sincere thanks to El Sayed, our waiter in the main restaurant who looked after us so well, Sherif for his amazing omelettes, Zaki and Ahmed for the excellent pool bar service, and, of course, Rafik and Yousif for the outstanding F&B service throughout the hotel. Katie Oliver in Guest Services is a great addition to this year's hotel team, as she, on a daily basis, goes out of her way to ensure that all the British guests are being looked after correctly and, should you have any queries or problems, then she sorts them out almost instantly. For the record, my wife and I had no issues whatsoever throughout our 2 weeks. This hotel is ideal for people wishing a beautifully relaxing holiday. DO NOT go here if you're expecting mad nights and crazy partying as you'll be disappointed. In summary, we have had an amazingly enjoyable holiday, with excellent care afforded to us by all the staff in this magnificent hotel. We're rebooking for October, and also again summer 2016!!

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MRS CROUCH
Fantastic hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
My husband and I arrived here on the 5th June for 10 nights. We visited this hotel 3 years ago and so glad that we went back. On arrival we were greeted with a nice drink and very quickly given the keys to our room. Rooms. Rooms are massive and had everything you needed. My only comment would be that they could do with a bit of an update as they are looking a little tired. The air conditioning is quite noisy but after a few days you get use to it. Pool Area. The swimming pools are absolutely fantastic. ... You could always get a sun bed even if you got up late. We sat around the adult pool and managed to get the comfy sun loungers which were amazing and after the first few days realised that this is where most of the English guests sat. The two Egyptian guys around the pool bar Zaki and Ahmed were brilliant and were always bringing us drinks with a nice smile everyday. Nothing was too much trouble for them and they work so so hard at all times. Thanks guys. Also Yoseif who was the bar manager was a great guy always happy to please all the guests. Beach Area. Lovely beach area with Cabanas that you could hire for the day at just over 22 English Pounds. Well worth it and even more so when we found out that your personal waiter was our old friend from our previous visit Marous. What a fantastic guy. A real credit to the hotel. He brought us tea, coffee, biscuits alcohol,lunch and anything else we wanted all day long. Food. Breakfast was good in the main restaurant but not so good in the evening so we ate out at the Indian, Mediterranean, Asian and the Grill Bar. I have to say the Indian and Asian were my favourite. Didn't like the mediterranean at all and the staff were not as nice here either. It was our 25th Wedding Anniversary on our stay and they forgot in the Meditteranean. Being an English guest we also got invited to the Sunday Roast which was arranged by Katie at Guest Relations. What a fantastic night that was. Well done Katie. Fantastic idea. She is a real credit to the hotel and will go far. An amazing young lady who i will be keeping in contact with. The animation team tried there best to keep everyone entertained and whilst we were their two new English girls turned up. Dani and Catherine, along with Marc who made our holiday as they were brilliant. They even got me and my hubby involved in the Foam Party on the beach which was great fun. Keep up the good work girls. The evenings we would normally see the animation team and we saw a couple of good shows and then we would just relax on the terrace where the bar manager would always find us a chair. Can't remember his name but he was brilliant and Samir always provided us with drinks. All in all a fantastic hotel and i will definitely be returning as soon as possible. read hotel review
  • Gastronomy
    6.0

    excellent in the a la carte restaurants

  • Location
    5.0

    excellent location but not much to do outside

  • Sport & Leisure
    6.0

    amazing entertainment team especially marc dani and catherine

  • Hotel
    6.0

    My husband and I arrived here on the 5th June for 10 nights. We visited this hotel 3 years ago and so glad that we went back. On arrival we were greeted with a nice drink and very quickly given the keys to our room. Rooms. Rooms are massive and had everything you needed. My only comment would be that they could do with a bit of an update as they are looking a little tired. The air conditioning is quite noisy but after a few days you get use to it. Pool Area. The swimming pools are absolutely fantastic. You could always get a sun bed even if you got up late. We sat around the adult pool and managed to get the comfy sun loungers which were amazing and after the first few days realised that this is where most of the English guests sat. The two Egyptian guys around the pool bar Zaki and Ahmed were brilliant and were always bringing us drinks with a nice smile everyday. Nothing was too much trouble for them and they work so so hard at all times. Thanks guys. Also Yoseif who was the bar manager was a great guy always happy to please all the guests. Beach Area. Lovely beach area with Cabanas that you could hire for the day at just over 22 English Pounds. Well worth it and even more so when we found out that your personal waiter was our old friend from our previous visit Marous. What a fantastic guy. A real credit to the hotel. He brought us tea, coffee, biscuits alcohol,lunch and anything else we wanted all day long. Food. Breakfast was good in the main restaurant but not so good in the evening so we ate out at the Indian, Mediterranean, Asian and the Grill Bar. I have to say the Indian and Asian were my favourite. Didn't like the mediterranean at all and the staff were not as nice here either. It was our 25th Wedding Anniversary on our stay and they forgot in the Meditteranean. Being an English guest we also got invited to the Sunday Roast which was arranged by Katie at Guest Relations. What a fantastic night that was. Well done Katie. Fantastic idea. She is a real credit to the hotel and will go far. An amazing young lady who i will be keeping in contact with. The animation team tried there best to keep everyone entertained and whilst we were their two new English girls turned up. Dani and Catherine, along with Marc who made our holiday as they were brilliant. They even got me and my hubby involved in the Foam Party on the beach which was great fun. Keep up the good work girls. The evenings we would normally see the animation team and we saw a couple of good shows and then we would just relax on the terrace where the bar manager would always find us a chair. Can't remember his name but he was brilliant and Samir always provided us with drinks. All in all a fantastic hotel and i will definitely be returning as soon as possible.

  • Service
    6.0

    excellent all saff really helpful

  • Room
    5.0

    good needs a little updating but otherwise okay

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Alexandra
Entertainment team made our holiday.
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
We stayed at the sunrise crystal bay resort hurghada for a week and honestly couldn't complain on anything from arrival to departure we had a fabulous stay! One of the best holidays we've had so far, me and my husband was overwhelmed with all the hard work the staff put in to ensure you have a excellent stay. A special mention for Amr Tyga and Marc from the entertainment the way they run and organize the entertainment is brilliant there such hard working boys and made our stay that extra touch! They was always stopping by for a chat and ... keeping us busy with the day time activities there dance shows and shows in general which was preformed in the evening was outstanding so much hard work as gone into them which the result was shown defiantly 5* entertainment! Our room was beautiful with a good view over looking the gardens and pool. And the food choice was brilliant would defiantly recommend and return again in the future. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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James
Perfect holiday! Water gym!
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
Just had a great 2 weeks at Crystal Bay, it really was the best all inclusive holiday we have had. We stayed in room 312 which was close to both the restaurants and the pool. The room itself was nice and clean when we arrived. The beds were comfortable and we never heard a sound during the night so slept well throughout. The maid service was excellent, the guy who serviced our room especially. He was always smiling despite working non stop all day and knocked on our door every evening to see if we needed anything. The food was ... also excellent, the main buffet restaurant was probably the best all inclusive buffet we have experienced. We had breakfast and lunch there every day. What made it extra special was the attentiveness of the waiters especially Hamaad who always seemed pleased to see us, would find us a table and knew what drinks we preferred at each meal. He in particular went above and beyond what we would expect from a waiter, even preparing a special cup of tea for my wife when she wasn't feeling very well. Mahmoud was also excellent. Most evenings we would eat in one of the a la carte restaurants, the Indian being my personal favourite. Again the food and service was without exception top notch. After dinner we spent most nights sat outside listening to the entertainment. The bar staff were great, particularly Mo who was exceptional and really attentive. The animation team really made our holiday. They came round to speak to us everyday and always made us laugh. They had plenty of activities to join in with if you wanted to, and put on a show every night. They were enthusiastic, friendly and were always happy to help with anything we might need. In particular Catherine, Dani and Marc were brilliant and we couldn't have been made to feel more welcome. To top it off, Katie from guest services was fabulous, always there if we needed anything. The hotel put on roast dinner for the English guests which she arranged and we enjoyed it very much. Overall, an amazing holiday! James and Carrie. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Daniel Rogers
Our Fantastic Holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
It was mine and my Girlfriends second stay at the hotel as we stayed there last year as well, we enjoyed it that much her mum and dad decided to come along with us this time. The hotel is absolutely spotless, the staff work tirelessly to provide you with the very best restaurants and bars possible, and nothing is to much trouble for them. we were upgraded to a deluxe room straight away as they recognised that we were repeat guests, we were greeted by the same smiley welcoming faces and also by a few extras in the room. During ... our the hotel became significantly busier but at no point ever felt overcrowded. one thing that had changed from last year was the introduction of the English customer relations girl called Katie which was a nice touch as she organised a weekly Sunday dinner for the English guests only on the beach. read hotel review
  • Room
    6.0

    the rooms were excellent an extremely clean. The cleaners work so hard to keep the rooms up to standard and they always aim to please. Every day coming up from the pool we were looking forward to walking into out room and finding a work of art on our beds made from the towels. the cleaners went out of their way to provide a birthday on my birthday and made a birthday cake out of towels and clothes.

  • Hotel
    6.0

    It was mine and my Girlfriends second stay at the hotel as we stayed there last year as well, we enjoyed it that much her mum and dad decided to come along with us this time. The hotel is absolutely spotless, the staff work tirelessly to provide you with the very best restaurants and bars possible, and nothing is to much trouble for them. we were upgraded to a deluxe room straight away as they recognised that we were repeat guests, we were greeted by the same smiley welcoming faces and also by a few extras in the room. During our the hotel became significantly busier but at no point ever felt overcrowded. one thing that had changed from last year was the introduction of the English customer relations girl called Katie which was a nice touch as she organised a weekly Sunday dinner for the English guests only on the beach.

  • Sport & Leisure
    4.0

    the staff around the pool are good and put in a lot of effort to keep the pool and surrounding areas very clean. the entertainment team around the pool work very hard and are not to pushy which can put me off a lot of the time as I just want to relax not get mithered to do all the activities. Catherine Dani and Marc are very good at making you feel welcome which is nice as the hotel at time can sometimes feel like there are large amount of other nationalities present. Wifi can be temporary at times but works well when sat on the terrace or reception.

  • Location
    5.0

    the hotel is only a short 20min drive from the airport. there are a few locally run shops outside the hotel selling local souvenirs, but be prepared to be met with very enthusiastic locals asking you for your custom. there is also a local shopping centre called Senzomall, this is full of internationally known brands, you are able to get to this by the use of the local "fun train" which is a free service which offers local hotel guest a free ride to the shopping centre. we also went on a excursion offered by the hotels own company called Blue Waves which took us to an island called Paradise Island we also went snorkelling on various reefs and were lucky enough to spot dolphins swimming alongside the boat whilst on the trip.

  • Service
    6.0

    I simply couldn't fault the service we have received on both of our stays at the hotel, and I tend to be a very picky person. every single member of staff do everything they possibly could to make your stay truly memorable. especially Yousif the bar manager, and Eslam who works in the Mediterranean Al a Carte restaurant which is absolutely lovely. The Poseidon Grill restaurant is also fantastic that good I chose to go there for my birthday whilst we were away. Mohammed the restaurant manager and all of his staff really are a credit to the hotel. all of whom felt more like friends by the end of the holiday than employees of the hotel. throughout our stay our rooms were kept immaculately clean with a daily surprise of a different sculpture made from towels on the bed. I also came back to the room on my birthday to find a fully stocked mini bar and a birthday cake all complement of the hotel.

  • Gastronomy
    6.0

    This hotel has five restaurants but also gives you access to the restaurants in the two adjoining hotel. the Al a Carte restaurants in the hotel are superb, and give you plenty of choice with a menu to suit even the fussiest of eaters. the main restaurant is also very good with many different themed nights during the week even though we never ate there much due to the quality of the al a carts, but would not be disappointed if I had to eat there more often.

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Cyrine
Diamond in Egypt!
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
The best Hotel in Hurghada I've ever been to. I saw many Hotels in Hurghada but this one is defenitly my favourite. I've been in the hotel in March and came back now in June and it was amazing as anyone of the the staff remembered me, they even still knew my name and my favourite drink at the evenings. We booked a Stanard Deluxe room which was very big and has been cleaned every day. We had a direct seaview - amazing! The beach was in a bay which makes it easy to swim as the waves are not ... very high (sometimes it was very windy). The food was perfect! Different food each day - very delicious. A big thanks to the fantastic Animation Team - one of the big reason why we came back. Thanks to Marc, Yulia and Katya - you do such a great job!! We're looking forward to come back soon. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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Vicky
Relaxing holiday in lovely hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
1st time in hurgharda & found this hotel to be great. From the moment we arrived staff were all friendly & welcoming. Rooms were clean and spacious & cleaned every day. (Could do with a little update but nothing major) Pools were great, staff at the pool bar were quick to refill your glass, we had a right laugh with Ahmed he was lovely. Great selection of food for breakfast, lunch, & dinner. Also had a great selection of burgers pizza chips off snack menu. Katie from guest relations was lovely and always on hand if you had any problems. ... All in all had a fab chilled relaxing holiday, would definitely return, but not in June found it a litte hot. Only thing o would say is make sure you take really strong insect repellent. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Gemma cowell
Amazing staff
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
Just got back from the crystal bay in hurghada and what an amazing hotel. From the food the rooms to how clean it was nothing can be faulted. An exceptional mention to the staff who really made out holiday Marc in animation,admed and zaki behind the beach bar all fantastic guys who do a great job at making sure your holiday is one to remember. I will defiantly be returning to the hotel again one day. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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Anetin
The best animation team I have ever met
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
Nice holiday in this hotel. I can recommend to others. The hotel is very nice, clean and has lovely beach. The staff is helpful. Especially animation team. Every day a lot of activities, evening shows etc. I met in this team very good people and I found there new friends. I hope we will stay in contact and see you soon. Thanks Mando, Marketa, Elanor and Julia. read hotel review
  • Room
    4.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
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Information about SUNRISE Grand Select Crystal Bay Resort

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand)
  • What the hotel offers
    SUNRISE Grand Select Crystal Bay Resort is a four star complex located in the charming region of Hurghada, Egypt. This property is popular with big families with small children, young teens and elders. Hotel was built in 1994 and renovated in 2009. Free Wi-Fi is available in public areas. Check in starts at 2 PM and check out must be done before 12 AM. Minimum check-in age is 18 years of age. Pets are not allowed on the premises.
  • Location
    The airport is located 9 kilometers away from the hotel. Hotel offers easy access to the city's must-see destinations, such as Roman Mons Porhyrites, Marine Biology Museum, Anfish Mountain and Red Sea Aquarium. Hotel is located in front of a crystal clear beach.
  • Accommodation
    Hotel boasts 364 smoke-free guest rooms arranged over 3 floors. Extra beds are dependent on the room chosen. Adjoining rooms are available. En suite facilities include Egyptian-cotton sheets, blackout drapes, climate control, 21-inch LCD TV with free movie channels, private bathroom with complimentary toiletries, hair dryer and a bathtub or a shower.
  • Food and Drink
    A free buffet breakfast is available between 7 AM and 10:30 AM. On site themed restaurants serve Indian, Mediterranean, seafood and International cuisine. Reservations are required. Main buffet restaurant serves breakfast, lunch, and dinner. Guests are invited to explore the neighborhood for new tastes.
  • Leisure
    On site spa offers massages, facials, sauna, Turkish bath and body treatments. Guests can try out tennis court, billiards, table tennis, windsurfing, darts, diving, snorkeling, water sport facilities, private beach area and a children's playground.
  • Other facilities and services
    Additional amenities include 24-hour business center with audiovisual equipment and technology support staff. Further services include classic concierge desk, currency exchange office, town car service, tours and ticket assistance, ATM on site, luggage storage room and laundry facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

Amenities

Hotel amenities

  • Rooms with disabled access
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Sofa bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court
  • Outdoor

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Number of saunas: 1

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • English
  • Honeymoon
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Visa
  • English
  • 24 hour security
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper