# 1 of 218 hotels in Hurghada

SUNRISE Grand Select Crystal Bay Resort(4.5 stars)

Km 17, P.O. Box 20, Hurghada ,Safaga Road View on map
Average rating
Recommended
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At a glance

  • Great hotel (41)
    "Great hotel" found in 41 reviews
    • " Great hotel , service, staff, location " 
      5.692857142857143
      July 2012
    • " Excellent hotel with everything which one for a relaxed vacation need... Pleasant staff, very clean... Food ... " 
      5.692857142857143
      July 2012
    • " The best hotel we have stayed in " 
      6
      March 2012
    • " Set on a private beach it is a lovely spot. The pools looked lovely and clean and enough space for sunbeds where you ... " 
      6
      March 2012
    • " A nice size hotel with great facilities on an ultra all inclusive basis, this hotel has lovely grounds and pool areas with a heavenly beach area with great cabanas. a very clean hotel with staff working around the clock to maintain standards which are very high. A mix of ... " 
      6
      September 2012
    • " ... mall and across the road is a small shopping arcade. Plenty of excursions available we went on the island / snorkelling trip and the overnight trip to Luxor which was amazing and fantasti c value for mon ey. " 
      6
      September 2012
    • " A great hotel with amazing staff, use the speciality restaurants to get the most out of your stay, ... " 
      6
      September 2012
    • " ... resort and in particular go to Susan the Holiday Concierge, it is no good grumbling about things when you go home if you have not given the staff the opportunity to deal with concerns, this is a great hotel and I can not wait to return. " 
      6
      September 2012
    • " A wonderful modern hotel complex with great pool area and beach. Room 623 was big, had everything you needed ( safe, mini bar tv and so on), was ... " 
      5.914285714285714
      July 2012
    • " Great holiday " 
      5.928571428571429
      October 2012
    • " ... buffet always in sauce drowns. We are in our vacations always a lot of value on the taste and the quality of the dishes and were here rather disappointed. Since we are from sentido better used. Value for money was altogether, in comparison to other hotels in Egypt okay! Compared to the Sentido Tenerife, ... " 
      4.328571428571428
      April 2012
    • " A wonderful by immediately at home feels. Hospitality of a high standard. Here should many other countries a page from their book. We can only recommend this hotel and thank you for beautiful and great holiday. " 
      4.988095238095239
      July 2012
    • " A wonderful by immediately at home feels. Hospitality of a high standard. Here should many other countries a page from their book. We can only recommend this hotel and thank you for beautiful and great holiday . " 
      4.988095238095239
      July 2012
    • " The hotel was lovely the staff go out of there way for you . the hotel was very clean cleaners working all the time . Check in was excellent we had a welcome drink and cold towels ... " 
      5.671428571428572
      October 2012
    • " A very nice vacation especially the entertainment team has great to our son cared - but again thanks. The family ... " 
      5.461904761904762
      August 2012
  • the food is very goo (16)
    " the food is very goo" found in 16 reviews
    • " This Hotel is exstrimly good if your seeking a beach- and sun hollyday. The staff is friendly, the food is very goo d, I had a fantastic look over the beath from my room (room 336). The pool was warmed up ... " 
      5.792857142857143
      March 2012
    • " If you love superb service, great food and beautiful surroundings with nice and friendly people to talk to, this is the place! Great ... " 
      6
      May 2012
    • " ... la carte restaurant Felucca. You will love the food nd the beautiful place where you can eat outside and her the ocean! The restaurants all have there own atmosphere where you can relax and taste the good food ! Just one warning; be ready for a diet back home, you will need it! :-))) " 
      6
      May 2012
    • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant ... " 
      5.671428571428572
      October 2012
    • " The hotel Sentido we can really recommend. Good food , everything very clean. Because the hotel to our time not fully booked, we have the peace and ... " 
      5.34047619047619
      July 2012
    • " ... possible way). Service was on the first three days very inattentive and slow. Afterwards it worked suddenly spotless. This quantum leap in the quality of service several passengers noticed. The food was great . We have in every aspect enjoyed. Clearly, not everything was our taste-but it must not be so. ... " 
      5.035714285714286
      April 2012
    • " ... on who paid the most, and pool bar were not as friendly . but as we were at the beach all the time we could not have been served better. if you want high class comfort and friendliness wi th excellent f ood then you will not go wrong at sentido crystal bay. BLOODY BRILLIANT " 
      6
      April 2012
    • " ... abroad can be a bit awkward because of my shyness. But in Sentido i even didn't feel any embarassment or confusion about adaptation. The room was nice, the surroundings were pleasant to be in, the food was delicious but the most important for me was people. There is a manager at the hotel, everyone calls him ... " 
      5.914285714285714
      September 2012
    • " ... because they didn't want to loose their seats.. But Mahmoud El Nobby always managed to get us chairs. The restaurants were very good much prefer them to the buffet. The buffet was to busy and the food was very much the same. The scrambled eggs at breakfast were mushy, not very appertising. We ended up ... " 
      5.171428571428572
      September 2012
    • " People that complain about this resort, whether it is service, facilities or food I fail to understand. The food is excellent and in the odd occasion you would like to have something that is not on the menu asking for it ... " 
      6
      August 2012
    • " The food at the main restaurant was varied, and very tasty . We were ultra a/i and could book any of the a la carte restaurants for free as many times as ... " 
      5.828571428571428
      June 2012
    • " The hotel is altogether good. The two Topics restaurants offer a very good cuisine . Unfortunately is in the buffet restaurant not Sunday the so-called theme nights were very ... " 
      4.523809523809524
      March 2012
    • " This hotel was as clean & lovely as the first time we stayed. The food was fantastic with a lot of choice. The pools were clean & their were plenty of sun beds. The first time we ... " 
      6
      August 2012
    • " I have seen reviews saying that the food is horrible. Let me tell you, coming from a mum of 3 Very fussy children & 2 that will eat almost anything, the food was fantastic , there was always something of everyone of my children. There is 2 Al a Carte restaurants on ... " 
      6
      August 2012
    • " The hotel in General: Very clean. Location and Surrounding: Close to airport. Not a lot to do in the near hotel. Service: Friendly and helpful. Gastronom y: Very good f ood. Sport, Entertainment and Pool: Animation team are very friendly and helpful. Sadi was very ... " 
      4.5
      September 2012
  • All very friendly (15)
    "All very friendly" found in 15 reviews
    • " Been here for 10days wish we had longer,the animation team -Karim,lassrod,macro,billy,Aldo,mimo and zied were fantastic. all very friendly and funny! The bar staff mahmoud(manager) and yousif what outstanding people! They offer a ... " 
      5.971428571428571
      May 2012
    • " Excellent hotel with everything which one for a relaxed vacation need... Pleasant staff , very clean... Food varied, pool and beach clean, perfect the towel service, trip blue travel ... " 
      5.692857142857143
      July 2012
    • " Very friendly staff , from the minute you walk in to the minute you leave. Check in was very welcoming and ... " 
      6
      March 2012
    • " ... this is the place! Great hospitality and good atmosphere, even the most stressed workaholics will enjoy this! The management is always there for you, and the staff is always ready to offer you excellent service . The ladies from guest relation service are great. Carla, many thanks to you and your team, ... " 
      6
      May 2012
    • " Very friendly staff ; good service! Selection of food was rather average! Quality of the dishes for Egyptian ... " 
      4.328571428571428
      April 2012
    • " Very friendly staff; good service ! Selection of food was rather average! Quality of the dishes for Egyptian proportions maybe ... " 
      4.328571428571428
      April 2012
    • " The hotel Sentido we can really recommend. Good food, everything very clean. Because the hotel to our time not fully booked, we have the peace and quiet very enjoyed. The staff are also very friendly . The beach was for us however a bit too small, the but has the unique large pool area again ... " 
      5.34047619047619
      July 2012
    • " ... and a fine variety of activities. Two particullar entertainers of note were NEGGA and SADI who were always friendly and cheerful without being intrusive. All of the waiters gave extremely good service and the whole ethos appeared to be that the entire staff worked together as a team with the ... " 
      5.414285714285714
      August 2012
    • " Altogether well worth the amount paid. Quality and choice of food and restaurants were very good. Staff were very helpful and friendly. Animation team were very friendly and not over pushy. Lola was particularly ... " 
      5.671428571428572
      March 2012
    • " A truly beautiful, clean hotel something we recommend would! Unfortunately the swim up bar never opened! Food was always tasty and the staff very friendly ! " 
      5.609523809523809
      July 2012
    • " Wow what can I say all the staff are very friendly but there was 3 members of staff that made our holiday fantastic who need a special mention. ... " 
      5.171428571428572
      September 2012
    • " Returning to rain in London was rubbish especially because I had the worst holiday blues. My week at Sentido Crystal Bay was fantastic. Lovely/ friendly staff in reception constantly topping up the sweets for us, yummy food, especially the Indian, which ... " 
      5.164285714285714
      April 2012
    • " ... to enjoy. In short; the place to be for sun, fun and food! I would like to thank all the staff and management for truly making you feel at home. The team from the a la carte restaurants for there great service and friendlyness, the breakfast waiter for serving the drinks, the towel center guy for the ... " 
      6
      August 2012
    • " ... in this hotel a problem, especially then, if the staff by the pool money from some guests for the( daily) morning Reservation of the couches and the few windbreaks and also accept. Especially is the friendly staff to mention. They are very friendly and tried hard, without being pushy to be. Exception: the ... " 
      4.523809523809524
      March 2012
    • " ... always got me involved in activities that helped me meet new people. They are really funny characters and always had a joke with everyone, really nice and honestly made my holiday! In fact all the staff were friendly and chatty and made you feel very welcome at the hotel. We already talking about going back " 
      5.757142857142857
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.6
  • Location
    5.3
  • Gastronomy
    5.5
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    734
  • very good
    72
  • acceptable
    14
  • poor
    7
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.833333333333333

Impressive lobby. Features, great lighting and enough comfortable stizgelegenheiten, very well arranged. In the lobba free wi-fi, the perfectly functioned. Only universe inclusive are possible, guest structure 50 +, but it was certainly also due to the season. Mainly germans, austrians, swiss, benelux, east europeans were in the minority. All well mannered without any complaints. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6388888888888893

On arrival was supposedly no reservation before. During our traveling companions cheerful check-in, we had 3 hours in the lobby wait. Instead of booked room we were given a dirty small room, after complaint a larger dirty room with mold on the ceiling, lipstick on mugs, hair in the beds, to repeated complaint an acceptable room. Nevertheless you can the rooms with the rooms on the homepage of the hotel not comparisons. Unfortunately there is also no one a …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Expensive to use mobile unless you txt. If you use every thing good value for money. "  read hotel review
        4.828571428571428
        September 2012
    • Hotel in general (41)
      Comments related to "Hotel in general" found in 41 reviews
      • " Great hotel, service, staff, location "  read hotel review
        5.692857142857143
        July 2012
      • " Excellent hotel with everything which one for a relaxed vacation need... Pleasant staff, very clean... Food ... "  read hotel review
        5.692857142857143
        July 2012
      • " The best hotel we have stayed in "  read hotel review
        6
        March 2012
      • " Set on a private beach it is a lovely spot. The pools looked lovely and clean and enough space for sunbeds where you ... "  read hotel review
        6
        March 2012
      • " A nice size hotel with great facilities on an ultra all inclusive basis, this hotel has lovely grounds and pool areas with a heavenly beach area with great cabanas. a very clean hotel with staff working around the clock to maintain standards which are very high. A mix of ... "  read hotel review
        6
        September 2012
      • " ... mall and across the road is a small shopping arcade. Plenty of excursions available we went on the island / snorkelling trip and the overnight trip to Luxor which was amazing and fantastic value for money. "  read hotel review
        6
        September 2012
      • " A great hotel with amazing staff, use the speciality restaurants to get the most out of your stay, ... "  read hotel review
        6
        September 2012
      • " ... resort and in particular go to Susan the Holiday Concierge, it is no good grumbling about things when you go home if you have not given the staff the opportunity to deal with concerns, this is a great hotel and I can not wait to return. "  read hotel review
        6
        September 2012
      • " A wonderful modern hotel complex with great pool area and beach. Room 623 was big, had everything you needed ( safe, mini bar tv and so on), was ... "  read hotel review
        5.914285714285714
        July 2012
      • " Great holiday "  read hotel review
        5.928571428571429
        October 2012
      • " ... buffet always in sauce drowns. We are in our vacations always a lot of value on the taste and the quality of the dishes and were here rather disappointed. Since we are from sentido better used. Value for money was altogether, in comparison to other hotels in Egypt okay! Compared to the Sentido Tenerife, ... "  read hotel review
        4.328571428571428
        April 2012
      • " A wonderful by immediately at home feels. Hospitality of a high standard. Here should many other countries a page from their book. We can only recommend this hotel and thank you for beautiful and great holiday. "  read hotel review
        4.988095238095239
        July 2012
      • " A wonderful by immediately at home feels. Hospitality of a high standard. Here should many other countries a page from their book. We can only recommend this hotel and thank you for beautiful and great holiday. "  read hotel review
        4.988095238095239
        July 2012
      • " The hotel was lovely the staff go out of there way for you .the hotel was very clean cleaners working all the time . Check in was excellent we had a welcome drink and cold towels ... "  read hotel review
        5.671428571428572
        October 2012
      • " A very nice vacation especially the entertainment team has great to our son cared - but again thanks. The family ... "  read hotel review
        5.461904761904762
        August 2012
    • Child friendliness (1)
      Comments related to "Hotel in general" found in 1 review
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Hotel was extremely clean however the breakfast was not great but considering the hotel was fully booked I could fully understand food running out very quickly (especially seeing how some holiday ... "  read hotel review
        5.171428571428572
        September 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " ... hotel manager could be seen daily walking around the grounds speaking with the staff and clearly had a good grasp on what was going on and what he required. This was a wonderful holiday in beautiful surroundings inside the hotel grounds and a credit to all the hard working staff who made this possible. "  read hotel review
        5.414285714285714
        August 2012
    • Is Central (2)
      Comments related to "Location" found in 2 reviews
      • " This hotel is on the each about 40 minutes from the Airport and a central location, within walking distance to the Senzo shopping mall and across the road is a small shopping ... "  read hotel review
        6
        September 2012
      • " ... buffet restaurant at the night time. Also the beach bar is grate for lunch there is a buffet service or you can order off a menu and the food is made fresh for you. The sentido crystal bay is a great hotel in a great location and i would recommend anybody to go if you want a relaxing holiday in a fantastic hotel. ... "  read hotel review
        5.719047619047619
        June 2012
  • Service
    Pros
    • Service Friendliness (15)
      Comments related to "Service" found in 15 reviews
      • " Been here for 10days wish we had longer,the animation team -Karim,lassrod,macro,billy,Aldo,mimo and zied were fantastic.all very friendly and funny! The bar staff mahmoud(manager) and yousif what outstanding people! They offer a ... "  read hotel review
        5.971428571428571
        May 2012
      • " Excellent hotel with everything which one for a relaxed vacation need... Pleasant staff, very clean... Food varied, pool and beach clean, perfect the towel service, trip blue travel ... "  read hotel review
        5.692857142857143
        July 2012
      • " Very friendly staff, from the minute you walk in to the minute you leave. Check in was very welcoming and ... "  read hotel review
        6
        March 2012
      • " ... this is the place! Great hospitality and good atmosphere, even the most stressed workaholics will enjoy this! The management is always there for you, and the staff is always ready to offer you excellent service. The ladies from guest relation service are great. Carla, many thanks to you and your team, ... "  read hotel review
        6
        May 2012
      • " Very friendly staff; good service! Selection of food was rather average! Quality of the dishes for Egyptian ... "  read hotel review
        4.328571428571428
        April 2012
      • " Very friendly staff; good service! Selection of food was rather average! Quality of the dishes for Egyptian proportions maybe ... "  read hotel review
        4.328571428571428
        April 2012
      • " The hotel Sentido we can really recommend. Good food, everything very clean. Because the hotel to our time not fully booked, we have the peace and quiet very enjoyed. The staff are also very friendly. The beach was for us however a bit too small, the but has the unique large pool area again ... "  read hotel review
        5.34047619047619
        July 2012
      • " ... and a fine variety of activities. Two particullar entertainers of note were NEGGA and SADI who were always friendly and cheerful without being intrusive. All of the waiters gave extremely good service and the whole ethos appeared to be that the entire staff worked together as a team with the ... "  read hotel review
        5.414285714285714
        August 2012
      • " Altogether well worth the amount paid. Quality and choice of food and restaurants were very good. Staff were very helpful and friendly. Animation team were very friendly and not over pushy. Lola was particularly ... "  read hotel review
        5.671428571428572
        March 2012
      • " A truly beautiful, clean hotel something we recommend would! Unfortunately the swim up bar never opened! Food was always tasty and the staff very friendly! "  read hotel review
        5.609523809523809
        July 2012
      • " Wow what can I say all the staff are very friendly but there was 3 members of staff that made our holiday fantastic who need a special mention. ... "  read hotel review
        5.171428571428572
        September 2012
      • " Returning to rain in London was rubbish especially because I had the worst holiday blues. My week at Sentido Crystal Bay was fantastic. Lovely/friendly staff in reception constantly topping up the sweets for us, yummy food, especially the Indian, which ... "  read hotel review
        5.164285714285714
        April 2012
      • " ... to enjoy. In short; the place to be for sun, fun and food! I would like to thank all the staff and management for truly making you feel at home. The team from the a la carte restaurants for there great service and friendlyness, the breakfast waiter for serving the drinks, the towel center guy for the ... "  read hotel review
        6
        August 2012
      • " ... in this hotel a problem, especially then, if the staff by the pool money from some guests for the( daily) morning Reservation of the couches and the few windbreaks and also accept. Especially is the friendly staff to mention. They are very friendly and tried hard, without being pushy to be. Exception: the ... "  read hotel review
        4.523809523809524
        March 2012
      • " ... always got me involved in activities that helped me meet new people. They are really funny characters and always had a joke with everyone, really nice and honestly made my holiday! In fact all the staff were friendly and chatty and made you feel very welcome at the hotel. We already talking about going back "  read hotel review
        5.757142857142857
        August 2012
    • Service in general (4)
      Comments related to "Service" found in 4 reviews
      • " Excellent on all levels ! 4 Restaurants Al carte which was very nice with excellent service. "  read hotel review
        5.828571428571428
        May 2012
      • " ... best entertainers were sadi pipo chicko negga the others were also very good . The evening entertainment was adverage with the same entertainers doing all the work they all work very hard and do a great job. "  read hotel review
        5.671428571428572
        October 2012
      • " Hotel is very recommendable, if you looking for peace and quiet, congratulations also to the great animation team, especially at Sadi. There is also many excursions right at the hotel to book, for example ... "  read hotel review
        6
        August 2012
      • " ... found, the drinks were super and the waiters also, all very nice :-) The evening entertainment at the entertainment was perfect which could be occurred genuinely which, it is really a great animation team thanks to the great entertainment Karim, Negga, Billy, Ziat, Vlad & artem so what you need ... "  read hotel review
        4.664285714285714
        July 2012
  • Food
    Pros
    • Quantity (2)
      Comments related to "Food" found in 2 reviews
      • " especially the indian restaurant out of this world. main restaurant had a good selection of food always hot and well presented. mediteranean restaurant very good but i dont do italian food so ... "  read hotel review
        6
        April 2012
      • " Could not have wished for a more relaxed holiday. The hotel was spotless, and had a good selection of food at meal times. The Asian and Indian restaurants were excellent in food, service and decor. The ... "  read hotel review
        5.928571428571429
        June 2012
    • Quality (16)
      Comments related to "Food" found in 16 reviews
      • " This Hotel is exstrimly good if your seeking a beach- and sun hollyday. The staff is friendly, the food is very good, I had a fantastic look over the beath from my room (room 336). The pool was warmed up ... "  read hotel review
        5.792857142857143
        March 2012
      • " If you love superb service, great food and beautiful surroundings with nice and friendly people to talk to, this is the place! Great ... "  read hotel review
        6
        May 2012
      • " ... la carte restaurant Felucca. You will love the food nd the beautiful place where you can eat outside and her the ocean! The restaurants all have there own atmosphere where you can relax and taste the good food! Just one warning; be ready for a diet back home, you will need it! :-))) "  read hotel review
        6
        May 2012
      • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant ... "  read hotel review
        5.671428571428572
        October 2012
      • " The hotel Sentido we can really recommend. Good food, everything very clean. Because the hotel to our time not fully booked, we have the peace and ... "  read hotel review
        5.34047619047619
        July 2012
      • " ... possible way). Service was on the first three days very inattentive and slow. Afterwards it worked suddenly spotless. This quantum leap in the quality of service several passengers noticed. The food was great. We have in every aspect enjoyed. Clearly, not everything was our taste-but it must not be so. ... "  read hotel review
        5.035714285714286
        April 2012
      • " ... on who paid the most, and pool bar were not as friendly . but as we were at the beach all the time we could not have been served better. if you want high class comfort and friendliness with excellent food then you will not go wrong at sentido crystal bay. BLOODY BRILLIANT "  read hotel review
        6
        April 2012
      • " ... abroad can be a bit awkward because of my shyness. But in Sentido i even didn't feel any embarassment or confusion about adaptation. The room was nice, the surroundings were pleasant to be in, the food was delicious but the most important for me was people. There is a manager at the hotel, everyone calls him ... "  read hotel review
        5.914285714285714
        September 2012
      • " ... because they didn't want to loose their seats.. But Mahmoud El Nobby always managed to get us chairs. The restaurants were very good much prefer them to the buffet. The buffet was to busy and the food was very much the same. The scrambled eggs at breakfast were mushy, not very appertising. We ended up ... "  read hotel review
        5.171428571428572
        September 2012
      • " People that complain about this resort, whether it is service, facilities or food I fail to understand. The food is excellent and in the odd occasion you would like to have something that is not on the menu asking for it ... "  read hotel review
        6
        August 2012
      • " The food at the main restaurant was varied, and very tasty. We were ultra a/i and could book any of the a la carte restaurants for free as many times as ... "  read hotel review
        5.828571428571428
        June 2012
      • " The hotel is altogether good. The two Topics restaurants offer a very good cuisine. Unfortunately is in the buffet restaurant not Sunday the so-called theme nights were very ... "  read hotel review
        4.523809523809524
        March 2012
      • " This hotel was as clean & lovely as the first time we stayed. The food was fantastic with a lot of choice. The pools were clean & their were plenty of sun beds. The first time we ... "  read hotel review
        6
        August 2012
      • " I have seen reviews saying that the food is horrible. Let me tell you, coming from a mum of 3 Very fussy children & 2 that will eat almost anything, the food was fantastic, there was always something of everyone of my children. There is 2 Al a Carte restaurants on ... "  read hotel review
        6
        August 2012
      • " The hotel in General: Very clean. Location and Surrounding: Close to airport. Not a lot to do in the near hotel. Service: Friendly and helpful. Gastronomy: Very good food. Sport, Entertainment and Pool: Animation team are very friendly and helpful. Sadi was very ... "  read hotel review
        4.5
        September 2012
    • Atmosphere (2)
      Comments related to "Food" found in 2 reviews
      • " The buffet restaurant is good but to get the most out of your stay here use the speciality restaurants available, we used the ... "  read hotel review
        6
        September 2012
      • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant is good but the food is the same. "  read hotel review
        5.671428571428572
        October 2012
    Cons
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " The food is a catastrophe! Especially salad bar is an impertinence, Morning smells the tea after chlorine? Evenings ... "  read hotel review
        3.1357142857142857
        June 2012
  • Sport
    Pros
    • Sport facilities (1)
      Comments related to "Sport" found in 1 review
      • " ... cheerful and happy, Ali the lifeguard was particullarly alert and observant to any potential issues in the pool. The animation team both during the day and in the evening excelled in providing good entertainment and a fine variety of activities. Two particullar entertainers of note were NEGGA and SADI who ... "  read hotel review
        5.414285714285714
        August 2012
    • Pool (2)
      Comments related to "Sport" found in 2 reviews
      • " ... Because the hotel to our time not fully booked, we have the peace and quiet very enjoyed. The staff are also very friendly. The beach was for us however a bit too small, the but has the unique large pool area again well done. All together we had a wonderful relaxed and relaxing vacation in a well-kept ... "  read hotel review
        5.34047619047619
        July 2012
      • " The resort offers soft animation but since I only like to relax for me it was having a talk por some fun with some of the team members. The swimming pool was great, enough sunbeds, the patio's offer the shade and one can choose a spot to you own preference; close to the ... "  read hotel review
        6
        August 2012
  • Room
    Pros
    • Facilities (4)
      Comments related to "Room" found in 4 reviews
      • " ... a chilled break but really glad we did it as the reps organise to take you there as a group with different venues every nights and looked after us all evening, very worth doing as had such fun. The rooms are spacious and kept clean to the highest standard daily. Food amazing, well presented and so much variety. ... "  read hotel review
        5.8999999999999995
        June 2012
      • " ... taste-but it must not be so. We always have several delicious things to choose from and we could decide hardly. For the small there was a small Kindebüfett, he could help yourself. The have it. The rooms are very spacious. The beds wide enough, also still the small we could sleep. Flat screen in the bedroom and ... "  read hotel review
        5.035714285714286
        April 2012
      • " i have been to egypt 8 times and this hotel is by far the best hotel for comfort, food, relaxing and not centered around children. this hotel has quality all through , starting with beautiful spacious rooms, fantastic selection of food including a la carte restaurants included. staff are so friendly ... "  read hotel review
        6
        April 2012
      • " Very beautiful room ( junior suite) in a wonderful hotel. The food in the restaurants we were pleased, as was the ... "  read hotel review
        5.757142857142857
        March 2012
    • Cleanliness (2)
      Comments related to "Room" found in 2 reviews
      • " ... cabine is huge and even offers you the possibility to sit down while taking the shower. ;-) There is a fridge, tele and safe in the room. After a day at the pool we always came home in a perfect cleaned room with fresh towels to continu the relaxing on the terrace with some tea and cookies! Before ... "  read hotel review
        6
        May 2012
      • " Our room was very spacious with a walk in shower. The only complaint I have is that the air conditioning was a bit noisy. The room was cleaned every day with clean towels and fresh water every day. I think it would be a good idea if the ... "  read hotel review
        5.671428571428572
        October 2012
Linda
Holiday of a lifetime, wow!
  • Weiterempfohlen
  • Paare
  • Badeferien
  • April 2014
Arrived home this morning after two fabulous weeks at the Sunrise GrandSelect Crystal Bay Resort, from the greeting at reception and throughout our stay we were treated with respect and warmth from all the staff members who are all impeccably polite, well dressed And nothing was to much trouble for them to please. The service in the restaurants was second to none, the food always tasteful and plentiful offering a excellent choice of menu. Ahmed the manger in the Indian Restaurant along with his staff were brilliant in every way, making our holiday very special The animation team are all ... great, full of fun and good showmen as well I would also like to mention for their service throughout our holiday Mohamed Sabirq lobby barman, Wailid the poolbar barman also obliging. The overall standard at this hotel is immaculate, from the lobby, gardens are well kept pleasing to the eye, the beach is also wonderful with plenty of umbrellas for protection from the sun. This hotel has a wonderful atmosphere with a mixture of British, Germans and Russians who can be a little rude at times.!! I would highly recommend this hotel for all ages, a very safe environment for young families, I have left behind our family wish we were still there with them. Finally my sincere thanks to all the staff for a holiday of a lifetime, see you agAin next YEAR Linda and Adrian, Room 228 xx Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
    Familienfreundlichkeit
    6.0
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Milly
Couldn't have asked for more!
  • Weiterempfohlen
  • Familien
  • Badeferien
  • April 2014
Myself and my mum stayed here for a week beginning of April and neither of us could have asked for more! Definitely 5* quality. Food and drink available is all of high standard and offers plenty of choice. The main buffet restaurant offers a wide range of food for all nationalities, even for fussy eaters. Both the Mediterranean and Indian al a carte were also lovely, offering lots of choice and fantastic service. Rooms were spotless and provided everything we needed. Staff were especially amazing throughout the hotel; always friendly and trying to do everything possible to provide anything you ... could possibly need or want. The animation team (Aimee, Chicco, Marc, Soudany, Nanno, Nadya and Mizo) were the friendliest people I have ever met. They always went out of their way to make you feel welcome and to let you know what activities were on offer. Overall we had an amazing week and already looking to return later in the year! Bewertung lesen
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Lage und Umgebung
    6.0
    Nähe zum Strand
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
    Behindertenfreundlichkeit
    6.0
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Syreeta
We're coming back. Room 242 22nd - 29th March- FAB!
  • Weiterempfohlen
  • Friends
  • Badeferien
  • March 2014
Hotel was beautiful, and all very well maintained. When we arrived after 22:30 when the restaurants were closed we were greeted with plates of cold food in our all inclusive room! The gardeners did a great job of keeping the gardens pristine and staff were working 24/7 to keep everything in good order. There were cleaning and fixing throughout the night and there was even a team buffing the floors until the early hours. Very good service! We went all inclusive everything was great! No complaints just praise. Ibrahaim at the front desk was very welcoming, informative and polite. Bewertung lesen
  • Gastronomie
    5.0

    There were more restaurants than we could visit. If you have problems reserving a restaurant just speak to the Customer Care team and they can arrange it for you. We were very happy in the Rainbow Restaurant where we didn't need to book. Food on offer was fantastic and there was a wide variety of food to suit all palates. The Head Chef cooked our eggs to order We were looked after by Alaa, Behr, Mohamed amongst others. We also were able to eat in the Mediterranean Restaurant where Mamoud & Eman took very good care of us, they has a wide variety of food on the menu which was delicious. We also ate in the Indian Restaurant and was looked after by Ahmed the food was tasty. The Poseidon Restaurant near the beach is open until 17:00 - same as the pool bar. It's great in case you miss lunch in the Rainbow Restaurant which finished at 14:00.

  • Service
    6.0

    Service was excellent! Everyone spoke a couple of languages from the lifeguards, cleaners, waiters, lifeguards. Husain who cleaned our room did a great job.. Peter in the shop below the Rainbow restaurant was very helpful. All the people mentioned made our stay enjoyable. All I have mentioned and many more.

  • Lage und Umgebung
    5.0

    It's within 20 minutes’ drive from the airport in a good location. There was a bazaar across the road to buy a few items and if you wanted to there was Senz Mall, much like any shopping centre in the Europe for branded shops and items. The security in the mall was very good as they searched us as we entered the building.

  • Sport und Unterhaltung
    6.0

    There were lots of excursions available, horse riding, quad bikes, dolphins, diving, etc but we just went for a rest and were very happy to just lounge by the pool. Yeah! To the Animation Team. They were very good fun, great with the children and those that took part in their activities had a very good time. Belly dancing, football, volleyball, darts etc etc. They were great with the tourists creating good atmosphere among people from all over Europe. Many, many thanks to them all- ,Nadiya, Chicco, Kimo in particular Yuliia, Soundany (a good sport), Aimee, Nanno, Mark. :o) The pool area was less busy than the beach and we were happy enough to stay near the Pool Bar served by Qenawy and Hassam the lifeguard and collegues showed us to clean sunbeds and we had clean towels daily. The late night disco was a giggle with good music and the Animation team showed off their moves

  • Hotel
    6.0

    Hotel was beautiful, and all very well maintained. When we arrived after 22:30 when the restaurants were closed we were greeted with plates of cold food in our all inclusive room! The gardeners did a great job of keeping the gardens pristine and staff were working 24/7 to keep everything in good order. There were cleaning and fixing throughout the night and there was even a team buffing the floors until the early hours. Very good service! We went all inclusive everything was great! No complaints just praise. Ibrahaim at the front desk was very welcoming, informative and polite.

  • Zimmer
    5.0

    Our room was very nice, well-kept and cleaned regularly by Husain and another. The bathroom with a shower was a good size. The bedroom itself was great. We couldn't get into the safe but a quick call and all was sorted. Minibar was stocked with water and drinks. It all was in good order, although perhaps the air con was a bit dusty but it didn't bother us enough to complain.

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Ann
Languishing in a lovely lagoon
  • Weiterempfohlen
  • Paare
  • Badeferien
  • March 2014
Hotel staff are all extremely welcoming and polite, and will ask if everything is fine at every opportunity. The hotel buildings and grounds were immaculate and well-maintained with attractive beachside lagoon and pool areas. There is plenty of choice with 3 main restaurants which provide an excellent range of freshly cooked food. There is also a very good fish restaurant that you have to book and pay for. The rest being part of the all-inclusive deal, as are drinks in the bars and restaurants. The hotel clients were of mixed age range and varied nationalities. Bewertung lesen
  • Zimmer
    5.0

    The room was very good, well decorated and clean with plenty of space and a balcony. The bathroom is well-stocked. Daily water is provided with fruit and biscuits on arrival day.

  • Gastronomie
    6.0

    It was the third time we have booked an all-inclusive holiday and this experience was by far the best. There is the main restaurant that offers themed nights, where you catch see the chefs freshly cooking fish or oreintal chicken. The Breakfasts are served here and you can have freshly cooked omelettes, vegetable pancakes and a wide variety of hams, cheese, fruit etc.The Marsala offers asian cuisine and the Panorama offers Mediteranean style food. The lamb in the Marsala was lovely but portion was small but I'm sure I could have asked for more! The fish restaurant is good and reasonably priced.

  • Service
    6.0

    The staff are very friendly and concerned to ensure your stay is as enjoyable as possible in particular the room attendant Hussan, on the beach the lifeguard Mohammed and the waiters Korashy and Hamdy. The Animation team were full of energy and keen to involve you in aqua aerobics, boule or beach volleyball etc if you wished to do so. Specifically I would like to commend Mark, Aimee and Yulia. The drinks and flannel on arrival was appreciated

  • Hotel
    6.0

    Hotel staff are all extremely welcoming and polite, and will ask if everything is fine at every opportunity. The hotel buildings and grounds were immaculate and well-maintained with attractive beachside lagoon and pool areas. There is plenty of choice with 3 main restaurants which provide an excellent range of freshly cooked food. There is also a very good fish restaurant that you have to book and pay for. The rest being part of the all-inclusive deal, as are drinks in the bars and restaurants. The hotel clients were of mixed age range and varied nationalities.

  • Lage und Umgebung
    6.0

    Our room was close to the beach but a 5 min walk to reception and main restaurants. Ground floor rooms all open onto the grounds with views of beach and garden. The hotel is 20 mins from the airport. The local area seems very safe.

  • Sport und Unterhaltung
    5.0

    See above for positive comments. My only constructive criticism, which I shared with the team was the lack of adult only space when there were babies and small children in the main bar at night. Some of the activities were child based after 9pm. The sunbeds were extremely comfortable with wind breaks. The staff were helpful in moving them for you. Beach and pool areas were spotless.

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Jo cooke
Fantastic winter week away
  • Weiterempfohlen
  • Paare
  • Badeferien
  • March 2014
just returned from a week away at the crystal bay, it was perfect in every way, good hotel, good food, lovely staff. I dont know how they manage to put up with our russian friends who continue to be rude and arrogant. the hotel was cleaned to an inch of its life, and staff very friendly. the pool area is massive with plenty of sunbeds as is the beach area. looking forward to going back to the hotel soon Bewertung lesen
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    5.0
    Behindertenfreundlichkeit
    5.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Lage und Umgebung
    5.0
    Nähe zum Strand
    6.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
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Read all hotel reviews

Information about SUNRISE Grand Select Crystal Bay Resort

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand) < 200 m < 50 km
  • What the hotel offers
    SUNRISE Grand Select Crystal Bay Resort is a four star complex located in the charming region of Hurghada, Egypt. This property is popular with big families with small children, young teens and elders. Hotel was built in 1994 and renovated in 2009. Free Wi-Fi is available in public areas. Check in starts at 2 PM and check out must be done before 12 AM. Minimum check-in age is 18 years of age. Pets are not allowed on the premises.
  • Location
    The airport is located 9 kilometers away from the hotel. Hotel offers easy access to the city's must-see destinations, such as Roman Mons Porhyrites, Marine Biology Museum, Anfish Mountain and Red Sea Aquarium. Hotel is located in front of a crystal clear beach.
  • Accommodation
    Hotel boasts 364 smoke-free guest rooms arranged over 3 floors. Extra beds are dependent on the room chosen. Adjoining rooms are available. En suite facilities include Egyptian-cotton sheets, blackout drapes, climate control, 21-inch LCD TV with free movie channels, private bathroom with complimentary toiletries, hair dryer and a bathtub or a shower.
  • Food and Drink
    A free buffet breakfast is available between 7 AM and 10:30 AM. On site themed restaurants serve Indian, Mediterranean, seafood and International cuisine. Reservations are required. Main buffet restaurant serves breakfast, lunch, and dinner. Guests are invited to explore the neighborhood for new tastes.
  • Leisure
    On site spa offers massages, facials, sauna, Turkish bath and body treatments. Guests can try out tennis court, billiards, table tennis, windsurfing, darts, diving, snorkeling, water sport facilities, private beach area and a children's playground.
  • Other facilities and services
    Additional amenities include 24-hour business center with audiovisual equipment and technology support staff. Further services include classic concierge desk, currency exchange office, town car service, tours and ticket assistance, ATM on site, luggage storage room and laundry facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

  • What the hotel offers
    Enjoy the hospitality of Egypt. The 5 star deluxe resort is genially located at the beautiful garden area. The hotels' own private beach, the lagoon, the exquisite cuisine, the remarkable service, the unique magnificent interior design in a modern style will let you feel rejuvenated while enjoying the unforgettable atmosphere during your stay and which guarantee you a relaxing time.
  • Location
    SENTIDO Crystal Bay Resort is located: Shopping Mall with international brands nearby 15 km / 15 minutes from Hurghada International Airport 20 KM / 20 minutes from Hurghada Down Town
  • Accommodation
    •Sat LCD TV (English, German, French, east European, Dutch, Russian, and Arabic channels) •Telephone (direct dial, national and international) •Mini-bar (soft drinks only) •Coffee & tea facilities •Central air condition with individual control (cooling and heating) •Voltage 220 AC •Bathroom with shower, hairdryer, scales, make-up / shaving mirror •Free of charge safe box •Balcony or terrace •Also available: connected rooms, non-smoking rooms and rooms adapted for disabled guests
  • Food and Drink
    Sample our wide choice of meals with something that suits each taste and let us surprise you with our daily themed dinner buffets in the main restaurant. Additional you can find 3 à-la-carte restaurants in the resort (“Masala” Indian Restaurant, “Panorama” Mediterranean Restaurant & “Felucca” Sea Food Restaurant). Experience with SENTIDO Crystal Bay Resort a variety of bars with a different atmosphere.
  • Leisure
    The resort offers you a wide variety of activities, from the early morning till the late night hours, guaranteeing to make you always find something that suits your taste. Our beach, with 270 meters sea front and own lagoon, in addition to 2 spectacular swimming pool areas (with separate kids pool) make sure that everybody finds a place to relax. The ones who are looking for fun and action can be sure that our entertainment team won't let anybody get bored due to different activities during the day and night. •Spa & Wellness Center, Sauna, steam room, Turkish bath, Gym, Massage •Boccia, Dart, Billiard, Air Hockey, Table Tennis •2 Acrylic Tennis Court (floodlight against charge) •Artificial Football court (5x5) (with flood light) •Beach Volleyball •International diving centre, Windsurf centre and Aqua centre •Daily changing sports activities: Aerobics, Aqua-aerobics, Water polo •Evening entertainment with live music and evening shows at the amphitheatre •Sun beds, umbrellas, and towels free of charge For children the resort offers a children pool, ”NEMO” Kids Club and playground. Professional care takers are available to make sure that the vacation become an unforgettable time for our youngest guests. Wellness Planet Spa provides the opportunity to experience a healthy, friendly way to unwind at the end of long everyday life, the relaxation and soothe can provide. Whether alone, as a couple, with friends, or family, the spa experience gives you a chance to let go of everyday stress leaving you feeling rejuvenated and refreshed. •Massage •Sauna •Steam bath •Turkish bath •Wellness treatment rooms •Fitness room
  • Other facilities and services
    •24-hour front desk •multilingual staff •express check-in/out •bell captain •SENTIDO Holiday Concierge desk •limousine service •luggage room •laundry & valet service •live entertainment •beauty salon/barber •gift / souvenir / newspaper / book shops •jewelry •internet café and WLAN •cash machine (with exchange possibility) •24-hour on call doctor •Shuttle-bus service •Lift in main building

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Standard balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants for non-guests: 1
  • International
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 5 Stars
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: closed
  • English
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Cash payment
  • 24 hour security
  • Ocean
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Dry cleaning