# 5 of 243 hotels in Hurghada

SUNRISE Grand Select Crystal Bay Resort(5 stars)

Km 17, Safaga Road P.O. Box 20 Hurghada Hurghada/Safaga View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    1796
  • very good
    154
  • acceptable
    27
  • poor
    4
  • terrible
    -2
Read all hotel reviews

The most helpful positive review

5.447222222222222

We couple about 70 years was our first time in this hotel. Very satisfied overall. Unfortunately only a small bay (lagoon) no large walks at the beach were possible, a great great pool area with a heated large pool. Staff very attentive and friendly. We will be back. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6388888888888893

On arrival was supposedly no reservation before. During our traveling companions cheerful check-in, we had 3 hours in the lobby wait. Instead of booked room we were given a dirty small room, after complaint a larger dirty room with mold on the ceiling, lipstick on mugs, hair in the beds, to repeated complaint an acceptable room. Nevertheless you can the rooms with the rooms on the homepage of the hotel not comparisons. Unfortunately there is also no one a …  read hotel review

read more Acceptable, Poor, Terrible reviews

Relaxing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
Third time in this hotel. People treat you as a person, not as a number. We feel very welcome in this lovely hotel. There are 7 a la carte restaurants you can make a reservation in lobby on a touchscreen. It can be hard to make reservation in the restaurants in Mamlouk or Garden. You can ask guestservice for help. The food and drinks in all restaurants are very good. The drinks in Crystal are good in all bars. Inside and outside hotel is very nice and clean. The rooms are spacious and the beds are good. You can always ... find a sunlounger also in summer. In winter the biggest pool is heated. There is a nice beach only not much coral, You find some left off feluccia restaurant or go by taxi to Sahl Hasheesh! All staff is very friendly. Everybody knows you and ask where you go if you go out. We feel very safe in this hotel. And never felt unsafe outside hotel either. There is a great animationteam who keeps you busy all day and evening with nice events. We like to say special thanks to Osman M., cook and Waleed bartender from VIP bar, Amir waiter in beach restaurant and Mando and his animationteam. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Natalie
Fabulous
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
We will most definitely be going back. Beautiful hotel and grounds but it's the staff the really make your holiday as they can't do enough for you . Food and restaurants are amazing and for the cocktails well let's say I tried them all read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Evelin
Great animation team!
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
The hotel is good (great for Urghada's standards). People's kindness is certainly the highlight of the holidays. T read hotel review
  • Hotel
    4.0

    The hotel is good (great for Urghada's standards). People's kindness is certainly the highlight of the holidays. T

  • Gastronomy
    4.0

    Not great but acceptable. Very nice New Year's Eve meal

  • Sport & Leisure
    6.0

    The animation team is great, i love being active while I am on vacation and the team madr me feel great. Special kudos for Niky and Alino, both great and prefessional. Loved Niky's stretching classes and Alino's step! The rest of the guys were trully amazing too.

  • Service
    6.0

    Islam at the Pool bar, Mohamed at the lobby bar were especially lovely!

  • Location
    4.0

    Hurghada is not what we expected. The hotel is nicely placed though.

  • Room
    5.0

    The first room we were given was really poor but after we expressed our disappointment they tried to help us and gave us a much better room. We really appreciated this.

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Niek
Perfect animation!
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
The animation in the hotel is very good. You can talk to them very good, you can laugh with them and they are all very friendly. Escpacially: Stefanie, Alino, Coco (koekoek) and Elliot. They make you feel like you are home. Also the activities are very nice. I prefer this hotel to everyone, especially because the animation! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
Close
Celine
Very good hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
It's a very good hotel and the people are very friendly!! there is a very good service and it is everywhere clean. The people of te animation team (koko and mamadou) are very good, friendly!! With them was it a very good vacation. Hammad from the restaurant is a very good men. He has us a good service and mahmoud and peter also did. Nadine waiters was very good to help us. But all the people in the hotel was friendly!! read hotel review
  • Location
    5.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Cindy
Perfect holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
I was here with my daughter for a week. We had a very good time together with the Topteam Animation. Mamadou, German, Koko and Anastasiia were the best. We had a nice time together. The latin dance lessons with Mamadou were great, Going out with them and play volleyball with Anastasiia and German. We had a lot of fun. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
GEOFF
Superb well lit very clen hotel with super service
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
The hotel is ideally located for shops and beach with adequate pools and restaurants. This hotel was very clean, with staff that were very polite and helpful who could not do enough for you. The food was excellent with a large variety of foods to choose from. Various other nationalities were present, with a noticable absence of Russian tourists. One outdoor pool was heated and just like getting into a bath, temperature of pool was around 28 degrees. Ample sunbeds for relaxing and towels available at any time. read hotel review
  • Gastronomy
    6.0

    Various bars and restaurants served large selections of superbly prepared food and pastries, with excellent cleanliness everywhere. Various nationalities catered for with special invite to Sunday Lunch in the Mediterranean restaurant on Sunday. A brilliant idea was the tipping box, which meant you were not under pressure to tip every single person. In Sharm, we found if you did not tip you did not get service. This was completely opposite here with everyone helpful and willing to help for anything at anytime.

  • Location
    6.0

    Beach was very close around 100 yards with enclosed bay for swimming snorkelling. Pool bar was excellent with good service all day from Ahmed, who catered for all needs. Shopping was easy dead opposite with various shops to browse and choose from. A free shuttle bus into the town of Hurghada was most welcome for other types of shops and local people and customs. Various excursions were available from trips to Cairo and other activities.

  • Hotel
    6.0

    The hotel is ideally located for shops and beach with adequate pools and restaurants. This hotel was very clean, with staff that were very polite and helpful who could not do enough for you. The food was excellent with a large variety of foods to choose from. Various other nationalities were present, with a noticable absence of Russian tourists. One outdoor pool was heated and just like getting into a bath, temperature of pool was around 28 degrees. Ample sunbeds for relaxing and towels available at any time.

  • Sport & Leisure
    5.0

    Leisure activities were good, and pool area was clean and well kept with various pools to choose from, including the heated pool. sunbeds readily available with towels offered every day. Entertainment was good in the outside theatre. you miss out on an excellent rating on this because it was really cold with no heating in the entertainment theatre, this discouraged many from not attending the entertainment.

  • Service
    6.0

    The staff at this hotel were exceptional, with a few must mentions. The restaurant service from Medhat in the main restaurant was noticeable excellent. with a good other number of staff always there to serve you and look after you. I never waited more that a few minutes before someone was there to serve you drinks or food. Steffi Elliott and the Animation team were excellent and willing to sit and talk to all tourists, and Steffi was helping with my German learning. Another mention goes to Katie Oliver who look after us all the time we were there until she went home on vacation. Room cleaning and service was superb.

  • Room
    6.0

    Room was really clean and tidy, with comfy beds, with safe, fridge, smart tv, telephone, hair dryer and air conditioning. The room had a balcony with seating and a table. Tea and coffee were also replenished daily in the room as was water in the fridge. Shower room was good with piping hot water at all times. Age of building was ready for refit, and this was in progress in may rooms.

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Frans
Fantastic resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
For the third time we’ve visited this hotel. All was fine again and ok. Sherif made delicious special eggs for breakfast. The animation (Julia, Mika, Mando and Ayman),) was entertaining us as we are used to. Walid and Eslam, working in the poolside bar, were friendly and helpful. At lunchtime friendly helped by cook Ossman who made delicious spaghetti for us. Also the servants Amir and Eddie earned another compliment. They were very customer friendly!! In the evening we liked to eat in the various al a carte restaurants. Nice to visit Jamaica’s shisha hut for a nice cup ... of tea or a shisha. We will meet again for sure read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close

Relaxing week in super hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
We went a week to this lovely hotel to enjoy the weather and relax. We had a good time with all animationteam, expecially with dj Ayman Zika and Julia Menczinger. We were here for the 3th time and lots of people recognised us and gave us a warm welcome in our second home. Everybody is friendly and hard working. They all have hard times because there is less tourism. Its sad, its really safe in Hurghada! The food and drinks are delicious. Special thanks to Ossman for making the best spaghetti ever and Eslam of the poolbar. He even recognised ... us from another hotel some years ago! Rooms are good and clean, entertainment is great, enough sunbeds, beautiful garden and shops are nearby. So, what are u waiting for? By the way: Ayman thanks for the music! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Joan Helene
Great holiday in paradise
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
We vist this hotel for the third time and we certainly go back again. The staff is very friendly, the garden and the beach are beautifull. The rooms are very good and have a good size. You dont have to fight for a sunlounger, there are plenty. The food in all restaurants is delicious. The animationteam keeps you entertained all day long. There is animation and life music and a disco at night. There is also a great shishcorner. The only negative thing i can think off is the wifi. There is a shoppingmall at 10 minutes walk. We wanna ... thank all staff for making our holiday unforgetable and special thanks to the best dj Ayman Zika, Julia Mencigar of animation, Jamaika who prepares the shishas and Osman Manoo for making the best spaghetti ever. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Read all hotel reviews

Information about SUNRISE Grand Select Crystal Bay Resort

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach
  • What the hotel offers
    SUNRISE Grand Select Crystal Bay Resort is a four star complex located in the charming region of Hurghada, Egypt. This property is popular with big families with small children, young teens and elders. Hotel was built in 1994 and renovated in 2009. Free Wi-Fi is available in public areas. Check in starts at 2 PM and check out must be done before 12 AM. Minimum check-in age is 18 years of age. Pets are not allowed on the premises.
  • Location
    The airport is located 9 kilometers away from the hotel. Hotel offers easy access to the city's must-see destinations, such as Roman Mons Porhyrites, Marine Biology Museum, Anfish Mountain and Red Sea Aquarium. Hotel is located in front of a crystal clear beach.
  • Accommodation
    Hotel boasts 364 smoke-free guest rooms arranged over 3 floors. Extra beds are dependent on the room chosen. Adjoining rooms are available. En suite facilities include Egyptian-cotton sheets, blackout drapes, climate control, 21-inch LCD TV with free movie channels, private bathroom with complimentary toiletries, hair dryer and a bathtub or a shower.
  • Food and Drink
    A free buffet breakfast is available between 7 AM and 10:30 AM. On site themed restaurants serve Indian, Mediterranean, seafood and International cuisine. Reservations are required. Main buffet restaurant serves breakfast, lunch, and dinner. Guests are invited to explore the neighborhood for new tastes.
  • Leisure
    On site spa offers massages, facials, sauna, Turkish bath and body treatments. Guests can try out tennis court, billiards, table tennis, windsurfing, darts, diving, snorkeling, water sport facilities, private beach area and a children's playground.
  • Other facilities and services
    Additional amenities include 24-hour business center with audiovisual equipment and technology support staff. Further services include classic concierge desk, currency exchange office, town car service, tours and ticket assistance, ATM on site, luggage storage room and laundry facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

Amenities

Hotel amenities

  • Non-smoking room
  • Shops in the hotel
  • Cash machine on site
  • Internet
  • Lift
  • Number of lifts: 1
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: closed
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • English
  • 24 hour security
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service