# 1 of 216 hotels in Hurghada

SUNRISE Grand Select Crystal Bay Resort(4.5 stars)

Km 17, P.O. Box 20, Hurghada ,Safaga Road View on map
Average rating
Recommended
Trend

At a glance

  • A very clean hotel (9)
    "A very clean hotel" found in 9 reviews
    • " A nice size hotel with great facilities on an ultra all inclusive basis, this hotel has lovely grounds and pool areas with a heavenly beach area with great cabanas. a very clean hotel with staff working around the clock to maintain standards which are very high. A mix of ... " 
      6
      September 2012
    • " ... mall and across the road is a small shopping arcade. Plenty of excursions available we went on the island / snorkelling trip and the overnight trip to Luxor which was amazing and fantasti c value for mon ey. " 
      6
      September 2012
    • " A great hotel with amazing staff, use the speciality restaurants to get the most out of your stay, ... " 
      6
      September 2012
    • " ... resort and in particular go to Susan the Holiday Concierge, it is no good grumbling about things when you go home if you have not given the staff the opportunity to deal with concerns, this is a great hotel and I can not wait to return. " 
      6
      September 2012
    • " Great holiday " 
      5.928571428571429
      October 2012
    • " The hotel was lovely the staff go out of there way for you . the hotel was very clean cleaners working all the time . Check in was excellent we had a welcome drink and cold towels ... " 
      5.671428571428572
      October 2012
    • " ... carte restaurants, meditterian and Indian. We ate at each one three times each and I would highly reccommend them. They also have a seafood restaurant which you have to pay for but it is totally worth the money . " 
      5.671428571428572
      October 2012
    • " Great holiday " 
      6
      September 2012
    • " ... request that the Managers in the lobby bar would pick up a tray when they can see the poor waiters are under pressure and lend a hand to serve the guests (that's what good managers do). All in all a fantastic h otel with good all round staff just need a few tweaks " 
      6
      September 2012
  • Restaurant is good (2)
    "Restaurant is good" found in 2 reviews
    • " The buffet restaurant is good but to get the most out of your stay here use the speciality restaurants available, we used the ... " 
      6
      September 2012
    • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant is good but the food is the same. " 
      5.671428571428572
      October 2012
  • Central location (1)
    "Central location" found in 1 review
    • " This hotel is on the each about 40 minutes from the Airport and a central location , within walking distance to the Senzo shopping mall and across the road is a small shopping ... " 
      6
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.7

Rating breakdown

  • excellent
    1033
  • very good
    73
  • acceptable
    15
  • poor
    7
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.671428571428572

Only the end was not so great, but that was not at this wonderful hotel! Super friendly front desk just at the front desk... Finally at home again... The same suite as in the vacation before, you feel really arrived ☺ perfect size of the rooms. Fortunately this hotel is not too big, it is almost family-like, but it has a large area, the liberating looks and not is overwhelming. The pools are of a size, with some outdoor swimming pool before envy would pla …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6388888888888893

On arrival was supposedly no reservation before. During our traveling companions cheerful check-in, we had 3 hours in the lobby wait. Instead of booked room we were given a dirty small room, after complaint a larger dirty room with mold on the ceiling, lipstick on mugs, hair in the beds, to repeated complaint an acceptable room. Nevertheless you can the rooms with the rooms on the homepage of the hotel not comparisons. Unfortunately there is also no one a …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (9)
      Comments related to "Hotel in general" found in 9 reviews
      • " A nice size hotel with great facilities on an ultra all inclusive basis, this hotel has lovely grounds and pool areas with a heavenly beach area with great cabanas. a very clean hotel with staff working around the clock to maintain standards which are very high. A mix of ... "  read hotel review
        6
        September 2012
      • " ... mall and across the road is a small shopping arcade. Plenty of excursions available we went on the island / snorkelling trip and the overnight trip to Luxor which was amazing and fantastic value for money. "  read hotel review
        6
        September 2012
      • " A great hotel with amazing staff, use the speciality restaurants to get the most out of your stay, ... "  read hotel review
        6
        September 2012
      • " ... resort and in particular go to Susan the Holiday Concierge, it is no good grumbling about things when you go home if you have not given the staff the opportunity to deal with concerns, this is a great hotel and I can not wait to return. "  read hotel review
        6
        September 2012
      • " Great holiday "  read hotel review
        5.928571428571429
        October 2012
      • " The hotel was lovely the staff go out of there way for you .the hotel was very clean cleaners working all the time . Check in was excellent we had a welcome drink and cold towels ... "  read hotel review
        5.671428571428572
        October 2012
      • " ... carte restaurants, meditterian and Indian. We ate at each one three times each and I would highly reccommend them. They also have a seafood restaurant which you have to pay for but it is totally worth the money. "  read hotel review
        5.671428571428572
        October 2012
      • " Great holiday "  read hotel review
        6
        September 2012
      • " ... request that the Managers in the lobby bar would pick up a tray when they can see the poor waiters are under pressure and lend a hand to serve the guests (that's what good managers do). All in all a fantastic hotel with good all round staff just need a few tweaks "  read hotel review
        6
        September 2012
  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " This hotel is on the each about 40 minutes from the Airport and a central location, within walking distance to the Senzo shopping mall and across the road is a small shopping ... "  read hotel review
        6
        September 2012
  • Service
    Pros
    • Service in general (1)
      Comments related to "Service" found in 1 review
      • " ... best entertainers were sadi pipo chicko negga the others were also very good . The evening entertainment was adverage with the same entertainers doing all the work they all work very hard and do a great job. "  read hotel review
        5.671428571428572
        October 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant ... "  read hotel review
        5.671428571428572
        October 2012
    • Atmosphere (2)
      Comments related to "Food" found in 2 reviews
      • " The buffet restaurant is good but to get the most out of your stay here use the speciality restaurants available, we used the ... "  read hotel review
        6
        September 2012
      • " There are two ala carte restaurant one Indian one Mediterranean food was really good . There is also a seafood restaurant you have to pay extra for well worth it. Main restaurant is good but the food is the same. "  read hotel review
        5.671428571428572
        October 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " Our room was very spacious with a walk in shower. The only complaint I have is that the air conditioning was a bit noisy. The room was cleaned every day with clean towels and fresh water every day. I think it would be a good idea if the ... "  read hotel review
        5.671428571428572
        October 2012
Dusica L
Good holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
Hotel is very good. Special compliments go to the excellent animation team. All of them are very professional and friendly and it contributes a lot to the overall positive impression of the hotel and throughout the holidays. read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Jan
Our second home!
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
Again we have an vacation in this hotel. We have been here 7 times in last 4-5 years. As always we was greeted by friendly staff and clean room. This time we have our "kids" year 23 and 29 with his girlfriend with us, and they love this place. The reason we com back to this hotel is that it have a good location and a nice "not to big beach" nice staff all over place, the beach, the pool bar, the restaurantes. etc. You can always ask them if you have any questions, and they always try to help. ... The food here is realy good!! The Cooks here make realy good food all over. That is a promise! Try also the fish resturante (Felucca) perfect good seafood. You also have an animation teem here, who make you happy. Playing boccia, beach ball, dart, and gym in the sea, show in eavening etc. Realy kindly teem! Have a Nice vacation to all New gest at this hotel. Kind regards from Fride and Jan from Norway. read hotel review
  • Service
    6.0

    The staff is realy kindly and friendly. Room is always cleanly.

  • Location
    5.0

    Distance to the Beach about 50m :)

  • Room
    6.0

    The room is good and clean, and the size is ok.

  • Hotel
    6.0

    Again we have an vacation in this hotel. We have been here 7 times in last 4-5 years. As always we was greeted by friendly staff and clean room. This time we have our "kids" year 23 and 29 with his girlfriend with us, and they love this place. The reason we com back to this hotel is that it have a good location and a nice "not to big beach" nice staff all over place, the beach, the pool bar, the restaurantes. etc. You can always ask them if you have any questions, and they always try to help. The food here is realy good!! The Cooks here make realy good food all over. That is a promise! Try also the fish resturante (Felucca) perfect good seafood. You also have an animation teem here, who make you happy.. Playing boccia, beach ball, dart, and gym in the sea, show in eavening etc. Realy kindly teem! Have a Nice vacation to all New gest at this hotel. Kind regards from Fride and Jan from Norway.

Close
Elaine
It was an amazing holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
I would definitely recommend going to this hotel as the staff are so friendly and the place is just so beautiful. The animation team are excellent, one of the best teams I've ever met! Bodi were my personal favorite but the rest were amazing too Nancy, Moo ,Marc and Chico These people were amazing and really made our holiday special. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Ivana
Good hotel with nice and friendly staff
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
This is really good hotel with nice and clean room, good food, nice beach, great staff, especially animation team and great and friendly Momo, who beautified our vacation. He is so positive and good boy, who has so mush energy and want to give you best moments for your vacation. I want to commend also all staff in hotel, who is really nice and pleasure. I hope that i were back there and soon as possible. Thanks for everything :) read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Sami
Amazing Holiday! It's a must go!
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
I am the biggest critic and looked at all of the holiday reviews before I went. I was stunned by the high standard of this hotel, down to the cleanliness, room service, friendly staff and unbelievable service. The hotel was not a far drive from the airport which was a plus, 20 minutes max. This hotel is the hotel that the 5* standard should be based upon. I would recommend it to anyone. read hotel review
  • Service
    6.0

    Service at this hotel was amazing, they go above and beyond for you and nothing is too much. I would like to give a special shout out and thank you to Wallid and Yousef who are 6* employees. They truly made our holiday and were always nice and smiley and checking if we needed anything. They went above and beyond their call of duty and really did become friends of ours on this holiday, they truly do deserve a promotion.

  • Location
    5.0

    The hotel has it's own private beach which has plenty of sunbeds surrounding it plus a private area with fourposter beds that you can pay to use. I didn't visit the beach much as the pool area was so good. There's a few shops in and around the hotel or you can take a ten minutes walk to the nearest shopping centre which has supermarkets and standard shops.

  • Sport & Leisure
    6.0

    The Animation Team at this hotel really do deserve an award. They are not too pushy and if you don't want to take part they don't push you like some teams generally tend to do. Special shout out here to Momo, Marc and Nancy who truly made our holiday. Spending time with them was like spending time with friends. They are nice, friendly, fun and the activities they do truly do make your stay enjoyable. They go out of their way because they really do enjoy what they do and that comes across. They always have smiles on their faces and coming over to make sure you're enjoying you're holiday and I have to say, without those three, I'm not sure I would have. Another shout out to Momo and his 4.30 football, which he always took part in, even if it ran over to his rest time, that is how much he enjoys doing what he does.

  • Hotel
    6.0

    I am the biggest critic and looked at all of the holiday reviews before I went. I was stunned by the high standard of this hotel, down to the cleanliness, room service, friendly staff and unbelievable service. The hotel was not a far drive from the airport which was a plus, 20 minutes max. This hotel is the hotel that the 5* standard should be based upon. I would recommend it to anyone.

  • Room
    6.0

    I stayed in room 219 which had a pool view. It was a gorgeous room with lots of room. The bed was big and comfy and the bathrooms and incredible. The room was cleaned to a high standard daily.

  • Gastronomy
    6.0

    The food at this hotel is gorgeous. I've done all inclusive before where the food was awful but that was not the case here. There's 7 restaurants in total that you can choose to go and eat at, the only problem is you can only book in the day before. Best thing to do is book at midnight to ensure you get a place at the one you fancy. The Indian is amazing and totally worth a visit.

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Read all hotel reviews

Information about SUNRISE Grand Select Crystal Bay Resort

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand) < 50 km
  • What the hotel offers
    SUNRISE Grand Select Crystal Bay Resort is a four star complex located in the charming region of Hurghada, Egypt. This property is popular with big families with small children, young teens and elders. Hotel was built in 1994 and renovated in 2009. Free Wi-Fi is available in public areas. Check in starts at 2 PM and check out must be done before 12 AM. Minimum check-in age is 18 years of age. Pets are not allowed on the premises.
  • Location
    The airport is located 9 kilometers away from the hotel. Hotel offers easy access to the city's must-see destinations, such as Roman Mons Porhyrites, Marine Biology Museum, Anfish Mountain and Red Sea Aquarium. Hotel is located in front of a crystal clear beach.
  • Accommodation
    Hotel boasts 364 smoke-free guest rooms arranged over 3 floors. Extra beds are dependent on the room chosen. Adjoining rooms are available. En suite facilities include Egyptian-cotton sheets, blackout drapes, climate control, 21-inch LCD TV with free movie channels, private bathroom with complimentary toiletries, hair dryer and a bathtub or a shower.
  • Food and Drink
    A free buffet breakfast is available between 7 AM and 10:30 AM. On site themed restaurants serve Indian, Mediterranean, seafood and International cuisine. Reservations are required. Main buffet restaurant serves breakfast, lunch, and dinner. Guests are invited to explore the neighborhood for new tastes.
  • Leisure
    On site spa offers massages, facials, sauna, Turkish bath and body treatments. Guests can try out tennis court, billiards, table tennis, windsurfing, darts, diving, snorkeling, water sport facilities, private beach area and a children's playground.
  • Other facilities and services
    Additional amenities include 24-hour business center with audiovisual equipment and technology support staff. Further services include classic concierge desk, currency exchange office, town car service, tours and ticket assistance, ATM on site, luggage storage room and laundry facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

  • What the hotel offers
    Enjoy the hospitality of Egypt. The 5 star deluxe resort is genially located at the beautiful garden area. The hotels' own private beach, the lagoon, the exquisite cuisine, the remarkable service, the unique magnificent interior design in a modern style will let you feel rejuvenated while enjoying the unforgettable atmosphere during your stay and which guarantee you a relaxing time.
  • Location
    SENTIDO Crystal Bay Resort is located: Shopping Mall with international brands nearby 15 km / 15 minutes from Hurghada International Airport 20 KM / 20 minutes from Hurghada Down Town
  • Accommodation
    •Sat LCD TV (English, German, French, east European, Dutch, Russian, and Arabic channels) •Telephone (direct dial, national and international) •Mini-bar (soft drinks only) •Coffee & tea facilities •Central air condition with individual control (cooling and heating) •Voltage 220 AC •Bathroom with shower, hairdryer, scales, make-up / shaving mirror •Free of charge safe box •Balcony or terrace •Also available: connected rooms, non-smoking rooms and rooms adapted for disabled guests
  • Food and Drink
    Sample our wide choice of meals with something that suits each taste and let us surprise you with our daily themed dinner buffets in the main restaurant. Additional you can find 3 à-la-carte restaurants in the resort (“Masala” Indian Restaurant, “Panorama” Mediterranean Restaurant & “Felucca” Sea Food Restaurant). Experience with SENTIDO Crystal Bay Resort a variety of bars with a different atmosphere.
  • Leisure
    The resort offers you a wide variety of activities, from the early morning till the late night hours, guaranteeing to make you always find something that suits your taste. Our beach, with 270 meters sea front and own lagoon, in addition to 2 spectacular swimming pool areas (with separate kids pool) make sure that everybody finds a place to relax. The ones who are looking for fun and action can be sure that our entertainment team won't let anybody get bored due to different activities during the day and night. •Spa & Wellness Center, Sauna, steam room, Turkish bath, Gym, Massage •Boccia, Dart, Billiard, Air Hockey, Table Tennis •2 Acrylic Tennis Court (floodlight against charge) •Artificial Football court (5x5) (with flood light) •Beach Volleyball •International diving centre, Windsurf centre and Aqua centre •Daily changing sports activities: Aerobics, Aqua-aerobics, Water polo •Evening entertainment with live music and evening shows at the amphitheatre •Sun beds, umbrellas, and towels free of charge For children the resort offers a children pool, ”NEMO” Kids Club and playground. Professional care takers are available to make sure that the vacation become an unforgettable time for our youngest guests. Wellness Planet Spa provides the opportunity to experience a healthy, friendly way to unwind at the end of long everyday life, the relaxation and soothe can provide. Whether alone, as a couple, with friends, or family, the spa experience gives you a chance to let go of everyday stress leaving you feeling rejuvenated and refreshed. •Massage •Sauna •Steam bath •Turkish bath •Wellness treatment rooms •Fitness room
  • Other facilities and services
    •24-hour front desk •multilingual staff •express check-in/out •bell captain •SENTIDO Holiday Concierge desk •limousine service •luggage room •laundry & valet service •live entertainment •beauty salon/barber •gift / souvenir / newspaper / book shops •jewelry •internet café and WLAN •cash machine (with exchange possibility) •24-hour on call doctor •Shuttle-bus service •Lift in main building

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Phone
  • Lift
  • Number of lifts: 1
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Toilets
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check in from: 14:00
  • Babysitting/Child services
  • English
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Eurocard/Mastercard
  • German
  • 24 hour security
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service