# 1 of 216 hotels in Hurghada

SUNRISE Grand Select Crystal Bay Resort(4.5 stars)

Km 17, P.O. Box 20, Hurghada ,Safaga Road View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.7

Rating breakdown

  • excellent
    1087
  • very good
    78
  • acceptable
    13
  • poor
    3
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.671428571428572

Only the end was not so great, but that was not at this wonderful hotel! Super friendly front desk just at the front desk... Finally at home again... The same suite as in the vacation before, you feel really arrived ☺ perfect size of the rooms. Fortunately this hotel is not too big, it is almost family-like, but it has a large area, the liberating looks and not is overwhelming. The pools are of a size, with some outdoor swimming pool before envy would pla …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6388888888888893

On arrival was supposedly no reservation before. During our traveling companions cheerful check-in, we had 3 hours in the lobby wait. Instead of booked room we were given a dirty small room, after complaint a larger dirty room with mold on the ceiling, lipstick on mugs, hair in the beds, to repeated complaint an acceptable room. Nevertheless you can the rooms with the rooms on the homepage of the hotel not comparisons. Unfortunately there is also no one a …  read hotel review

read more Acceptable, Poor, Terrible reviews
Ruby
Best hotel ever!
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
The hotel is beautiful. Clean and Chique! It's quiet. In the evening there are programs. Live music so you can sit and listen or you can dance if you like read hotel review
  • Gastronomy
    6.0

    Just perfect The quabtity of the good is good! Fresh! You can eat at the a la carte restaurants OMG it's dellicious! And the main restaurant is also very very good!

  • Hotel
    6.0

    The hotel is beautiful. Clean and Chique! It's quiet. In the evening there are programs. Live music so you can sit and listen or you can dance if you like

  • Sport & Leisure
    6.0

    The people of the animation team make sure you don't have to be bored. There's a lot of things to do. They will ask you if you like to play darts, beachvolleyball, aquagym, waterpolo.. Doesn't mather what, it's always fun with: Mikey, Migo, Momo, Chico, Amr, Nancy, Katty, Tich, Sam, Lewis In the evening they go out with the gast to party. Only if you like! They go to Color Beach club or Papas beach club. Color beach club is only for the gast of sunrise. So you don't have to worrie about anything. They make sure you have a great time. Go can swim in Color beach (there's a pool outside..) Go can dance The toilets are clean. The music is diffrent every time so everyone's having fun. Not only one genre.. I'm really glad that I've met such nice people from the animation! We had a great time! Thank you all!

  • Location
    6.0

    In front of the hotel is Senzo Mall. The beach is near the hotel. If you like you can go to Hurghada City. It's like 15/20 minutes away from the hotel.

  • Service
    6.0

    They make sure you have your food surved quickley. Your drinks are surved very quick. People of the hotel will ask you if everythings ok. So they can help you if you need help with something

  • Room
    6.0

    Nice view, Every day it's clean. Good air-conditioning. You have Wifi everywere..

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Moroz
It is really nice hotel to have a rest!
  • Recommended hotel
  • Singles
  • Beach holiday
  • December 2014
this is a great hotel with very friendly service. Especially nice guys from the animation team: Migo, Micky, Titch, Sam, Momo, Mo, Katya, Nancy, Mark, Shiko. THANK YOU GUYS! read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Amanda
Wow. An amazing holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
We cannot fault anything about this fantastic hotel. Got back home today and will be booking this week to go back there in 2015. The food is gorgeous to look at and to eat. The hotel is beautiful and the staff cannot do enough for you. The animation team are very friendly and not pushy at all, thank you Nancy, Becky and Marc especially. It is such a beautiful place and so relaxing. The spa is great and the staff there make you feel very relaxed. We can't say enough wonderful things about this hotel and the staff. Thank you ... for a FABULOUS holiday!!!! Amanda and Nigel read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Geoff Stevens
Awesome holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Dear All, From room 233 Just woke up having returned from a fantastic week with you all. Words cannot describe what a lovely time we both had. I would like to single out everybody but there are to many to mention, so let me just name a few: Sharif, at the main desk - we were welcomed as if we had known him before, was really responsive to our room change, thank you Sharif, I do hope I have spelt you nam right. Mohmound Main restaurant - What a humorous, polite attentive waiter, nothing was to much trouble. He made ... our meal times fun and enjoyable, a top man. Now for the entertainment time - Awesome does not describe them well enough. From the first encounter with Nancy we knew things were going to be good - Marc, what a star, he was infectious with his personality and humour, we felt like long time friends to both Nancy and Marc. I would welcome both to our home anytime. The language barrier was not a problem with Ola Amy Chicco and Migo all were great to We will return hopefully next year. read hotel review
  • Hotel
    6.0

    Dear All, From room 233 Just woke up having returned from a fantastic week with you all. Words cannot describe what a lovely time we both had. I would like to single out everybody but there are to many to mention, so let me just name a few: Sharif, at the main desk - we were welcomed as if we had known him before, was really responsive to our room change, thank you Sharif, I do hope I have spelt you nam right. Mohmound Main restaurant - What a humorous, polite attentive waiter, nothing was to much trouble. He made our meal times fun and enjoyable, a top man. Now for the entertainment time - Awesome does not describe them well enough. From the first encounter with Nancy we knew things were going to be good - Marc, what a star, he was infectious with his personality and humour, we felt like long time friends to both Nancy and Marc. I would welcome both to our home anytime. The language barrier was not a problem with Ola Amy Chicco and Migo all were great to We will return hopefully next year.

  • Sport & Leisure
    6.0

    Wide range of sporting activitys

  • Room
    6.0

    Very clean and modern. Comfortable beds TV, air conditioning, minibar restocked each day.

  • Service
    6.0

    With out doubt the best service I have had. Given 5 star status but I believe it should be 6.

  • Location
    6.0

    Excellent Beach., away from town Center with plenty of entertainment

  • Gastronomy
    6.0

    Excellent choice with many a la cart restaurants

Close
Ross
A little gem in Hugharda
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Overall we spent 10 days of being well looked after by everyone, all the staff and Animation Team were excellent and all new our names by the end of our holiday. They all work so hard to make your stay as comfortable and enjoyable as possible. Look out for Marc, Mo Mo, Nancy, Ola, DJ Sam, and Mika in the animation team who will ensure you have a great time. The waiters, Omar C., Ahmed S., Shazby M., and Gurmal and Mustafa in the lobby bar cannot do enough to make you happy. Not forgetting Walid at the Pool Bar. ... The assistants at the towel station are also very helpful. There are other restaurants as well as the main restauarant namely, The Mediterranean, The Indian and The Fish Restaurant which all offer excellent quisine. You can also book other restuarants at the hotel next door,but we didn't use these. We have no hesitation returning to this wonderful hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Read all hotel reviews

Information about SUNRISE Grand Select Crystal Bay Resort

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand) < 50 km
  • What the hotel offers
    SUNRISE Grand Select Crystal Bay Resort is a four star complex located in the charming region of Hurghada, Egypt. This property is popular with big families with small children, young teens and elders. Hotel was built in 1994 and renovated in 2009. Free Wi-Fi is available in public areas. Check in starts at 2 PM and check out must be done before 12 AM. Minimum check-in age is 18 years of age. Pets are not allowed on the premises.
  • Location
    The airport is located 9 kilometers away from the hotel. Hotel offers easy access to the city's must-see destinations, such as Roman Mons Porhyrites, Marine Biology Museum, Anfish Mountain and Red Sea Aquarium. Hotel is located in front of a crystal clear beach.
  • Accommodation
    Hotel boasts 364 smoke-free guest rooms arranged over 3 floors. Extra beds are dependent on the room chosen. Adjoining rooms are available. En suite facilities include Egyptian-cotton sheets, blackout drapes, climate control, 21-inch LCD TV with free movie channels, private bathroom with complimentary toiletries, hair dryer and a bathtub or a shower.
  • Food and Drink
    A free buffet breakfast is available between 7 AM and 10:30 AM. On site themed restaurants serve Indian, Mediterranean, seafood and International cuisine. Reservations are required. Main buffet restaurant serves breakfast, lunch, and dinner. Guests are invited to explore the neighborhood for new tastes.
  • Leisure
    On site spa offers massages, facials, sauna, Turkish bath and body treatments. Guests can try out tennis court, billiards, table tennis, windsurfing, darts, diving, snorkeling, water sport facilities, private beach area and a children's playground.
  • Other facilities and services
    Additional amenities include 24-hour business center with audiovisual equipment and technology support staff. Further services include classic concierge desk, currency exchange office, town car service, tours and ticket assistance, ATM on site, luggage storage room and laundry facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

  • What the hotel offers
    Enjoy the hospitality of Egypt. The 5 star deluxe resort is genially located at the beautiful garden area. The hotels' own private beach, the lagoon, the exquisite cuisine, the remarkable service, the unique magnificent interior design in a modern style will let you feel rejuvenated while enjoying the unforgettable atmosphere during your stay and which guarantee you a relaxing time.
  • Location
    SENTIDO Crystal Bay Resort is located: Shopping Mall with international brands nearby 15 km / 15 minutes from Hurghada International Airport 20 KM / 20 minutes from Hurghada Down Town
  • Accommodation
    •Sat LCD TV (English, German, French, east European, Dutch, Russian, and Arabic channels) •Telephone (direct dial, national and international) •Mini-bar (soft drinks only) •Coffee & tea facilities •Central air condition with individual control (cooling and heating) •Voltage 220 AC •Bathroom with shower, hairdryer, scales, make-up / shaving mirror •Free of charge safe box •Balcony or terrace •Also available: connected rooms, non-smoking rooms and rooms adapted for disabled guests
  • Food and Drink
    Sample our wide choice of meals with something that suits each taste and let us surprise you with our daily themed dinner buffets in the main restaurant. Additional you can find 3 à-la-carte restaurants in the resort (“Masala” Indian Restaurant, “Panorama” Mediterranean Restaurant & “Felucca” Sea Food Restaurant). Experience with SENTIDO Crystal Bay Resort a variety of bars with a different atmosphere.
  • Leisure
    The resort offers you a wide variety of activities, from the early morning till the late night hours, guaranteeing to make you always find something that suits your taste. Our beach, with 270 meters sea front and own lagoon, in addition to 2 spectacular swimming pool areas (with separate kids pool) make sure that everybody finds a place to relax. The ones who are looking for fun and action can be sure that our entertainment team won't let anybody get bored due to different activities during the day and night. •Spa & Wellness Center, Sauna, steam room, Turkish bath, Gym, Massage •Boccia, Dart, Billiard, Air Hockey, Table Tennis •2 Acrylic Tennis Court (floodlight against charge) •Artificial Football court (5x5) (with flood light) •Beach Volleyball •International diving centre, Windsurf centre and Aqua centre •Daily changing sports activities: Aerobics, Aqua-aerobics, Water polo •Evening entertainment with live music and evening shows at the amphitheatre •Sun beds, umbrellas, and towels free of charge For children the resort offers a children pool, ”NEMO” Kids Club and playground. Professional care takers are available to make sure that the vacation become an unforgettable time for our youngest guests. Wellness Planet Spa provides the opportunity to experience a healthy, friendly way to unwind at the end of long everyday life, the relaxation and soothe can provide. Whether alone, as a couple, with friends, or family, the spa experience gives you a chance to let go of everyday stress leaving you feeling rejuvenated and refreshed. •Massage •Sauna •Steam bath •Turkish bath •Wellness treatment rooms •Fitness room
  • Other facilities and services
    •24-hour front desk •multilingual staff •express check-in/out •bell captain •SENTIDO Holiday Concierge desk •limousine service •luggage room •laundry & valet service •live entertainment •beauty salon/barber •gift / souvenir / newspaper / book shops •jewelry •internet café and WLAN •cash machine (with exchange possibility) •24-hour on call doctor •Shuttle-bus service •Lift in main building

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Phone
  • Lift
  • Number of lifts: 1
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check in from: 14:00
  • Babysitting/Child services
  • English
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Eurocard/Mastercard
  • German
  • 24 hour security
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service