# 13 of 138 hotels in Kitzbuhel

Hotel Zur Tenne(4 stars)

Vorderstadt 8 - 10 6370 Kitzbuhel View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.6
  • Service
    5.7
  • Location
    5.6
  • Gastronomy
    5.5
  • Sport & Leisure
    4.3

Rating breakdown

  • excellent
    14
  • very good
    1
  • acceptable
    1
  • poor
    0
  • terrible
    0
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Michael
Nice hotel missing the details
  • Hotel not recommended
  • Couples
  • Skiing and winter sports
  • February 2016
I understand this is a fourth generation ownership. This may be a reason for higher inheritance taxes because while the hotel looks nice and has a theme it obviously has ownership that has never stayed in one of their rooms. The rooms have unfinished raw wood for décor, so bring tweezers to remove splinters. The queen beds are really two twins pushed together. The duvets are nice but they are two twins instead of one queen. So I guess they don't want spouses to be close to each other! As for the pillows, they are probably nicer pillows but need ... replacing because they are square and very flat. Asking for a regular American style or a better or newer one was ignored. For the price paid the mattresses were of a very low quality, ones I would expect in a budget hotel. I am sure the owners would not like them if they had to stay in their own hotel. read hotel review
  • Sport & Leisure
    4.0

    The Wellness center hot tub seemed to not function correctly as the controls could not start some of the jets. We came to ski, shop and sight see, this hotel allows this. In other places we have stayed if a hotel of this price did not have a pool, they would have a free voucher for a fitness center that did. Seems these amenities are an after thought to the hotel.

  • Hotel
    2.0

    I understand this is a fourth generation ownership. This may be a reason for higher inheritance taxes because while the hotel looks nice and has a theme it obviously has ownership that has never stayed in one of their rooms. The rooms have unfinished raw wood for décor, so bring tweezers to remove splinters. The queen beds are really two twins pushed together. The duvets are nice but they are two twins instead of one queen. So I guess they don't want spouses to be close to each other! As for the pillows, they are probably nicer pillows but need replacing because they are square and very flat. Asking for a regular American style or a better or newer one was ignored. For the price paid the mattresses were of a very low quality, ones I would expect in a budget hotel. I am sure the owners would not like them if they had to stay in their own hotel.

  • Gastronomy
    5.0

    We did not eat dinner in the restaurant, preferring to walk around town and eating on a whim. The half board breakfast was quite good, except it started late and for some reason every day the eggs were only ready half an hour after the start time, making us wait for an even later breakfast. Generally, the budget hotel of the Marriot Courtyard in Vienna had a slightly better breakfast (had choices of nuts, better coffee, better service and no wait) but it cost a fifth. Both breakfasts at each hotel were quite good.

  • Room
    4.0

    Adequate size, no coffee or tea maker, so overstocked mini bar you could not keep a leftover from a meal to snack on later, no pay movies, only a couple of English news channels (seems to be more Arabic channels than English?)Problems with bed, pillows décor as mentioned elsewhere.

  • Service
    4.0

    Service was good, recognized us as we walked in even with multiple staff. Housekeeping tried but what can they do if they do not have the stuff to fix the basic problem of poor design for customer service.

  • Location
    6.0

    Perfect location, very nice being in the middle of town. Walk to ski lifts was no different than walking from a parking lot.

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Maria
Top class in kulinaria, service and ambience.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
From the moment, where the client enters the hotel, it is truly royal treatment. The food is of excellent quality and with a lot of love and imagination displayed, the portions almost too rich. The ambience leaves nothing to be desired and the service in all areas not to toppen. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Information about Hotel Zur Tenne

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Catering service

A choice of sports

  • Fitness centre
  • Nightclub

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Number of saunas: 1
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Non-hotel guests can/cannot access the area: open
  • Honeymoon
  • Express check in and check out
  • Trainstation
  • Visa
  • English
  • Car hire
  • Lake
  • Information desk
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Newspaper