# 5 of 10 hotels in Galu Beach

SENTIDO Neptune Paradise Beach Resort(4 stars)

Diani Beach Road, Galu Kinondo Show map
Hotel Pictures - SENTIDO Neptune Paradise Beach Resort
Average
Recommended
Trend

At a glance

  • Good hotel (5)
    "Good hotel" found in 5 reviews
    • " Good hotel with flaws in management " 
      4.666666666666667
      December 2011
    • " Excellent hotel to the unhitch " 
      5.366666666666667
      April 2012
    • " Great holiday the white beach " 
      5.041666666666667
      April 2012
    • " the hotel is directly at the beach . A wonderful garden area leads a pool the lawn with pool chairs at the sea. there are ... " 
      5.666666666666667
      November 2011
    • " I and my friends were for 12 days at sentido Neptune paradise. The rooms were large and conveniently furnished. The Paradise I can only recommend, the complex is very large and very nice. It is located in the complex three hotels, palm beach, village and paradise. The ... " 
      5.8
      November 2011
  • The food was very good (4)
    "The food was very good" found in 4 reviews
    • " ... attentive and friendly. There were problems anytime again with the towels in the room and on the beach, although the hotel was only about 30% occupied. The management is needed. The quality of the food was very good , fresh, and delicious. However the selection was not up to 4 star standard. Complaint about the ... " 
      4.666666666666667
      December 2011
    • " ... mold, however in my opinion in a country in this climate zone also hard to avoid, since it constantly damp and warm and this fact in the bathroom by the daily showers would be strengthened. The food was delicious and varied. It was a pity that it only one time per week an African evening there was at the ... " 
      5.597222222222222
      September 2012
    • " the food was great . Very healthy diet, in two weeks repeated something, but the did not bother us, since we were ... " 
      5.666666666666667
      November 2011
    • " There are in the paradise section, an à-la-carterestaurant and a buffet restaurant. Then there are two'bars and a pool bar. The cocktails were for my taste not good but the food was really delicious . The dishes are mostly Indian and Italian. " 
      5.8
      November 2011
  • With friendly staff (3)
    "With friendly staff" found in 3 reviews
    • " The hotel has a comfortable atmosphere with friendly staff . The food is brilliant. The only thing what a little negative is, it is seaweed at the beach. ... " 
      5.366666666666667
      April 2012
    • " We are as a couple the first time to Kenya verrelst and had a wonderful vacation. The staff is very helpful and friendly , as well as constantly endeavoured the guests to make the stay as pleasant as possible. On the ... " 
      5.597222222222222
      September 2012
    • " ... take interesting Wattwanderugen make ( sea star, Squid and other small fish ). The staff were with few exceptions mostly very friendly ( even without tip) and could a little German. But for good service you should also from and to tip give. Restaurant and bars were good. To the meal one always ... " 
      5.041666666666667
      April 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.7
  • Service
    5.1
  • Location
    4.7
  • Gastronomy
    4.5
  • Sport
    4.9

Rating breakdown

  • Excellent
    13
  • Very Good
    12
  • Acceptable
    3
  • Poor
    0
  • Terrible
    0
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The most helpful favorable review

5.597222222222221
2 out of 2 people found this review helpful

We are as a couple the first time to Kenya verrelst and had a wonderful vacation. The staff is very helpful and friendly, as well as constantly endeavoured the guests to make the stay as pleasant as possible. On the first day we had for example no mosquito nets in the room, after we this at the front desk had announced, we were within ten minutes one brought into the room. The rooms are big, in the bathroom there was a little mold, however in my opinion i …  read more

The most helpful critical review

3.5
1 out of 1 people found this review helpful

The Paradise Beach offers spacious and well-kept complex with sun bathing area under palm trees, direct access to the sandy beach. Chairs are on the lawn and nearby the pool in sufficient number available and the towels can be exchanged daily. The guest structure provides a cross-section all european nationalities, whereby the german-speaking area more is represented. The average age of the guests was in our travel period from 20 to 75 the average is betw …  read more

Petra
Germany
  • Couple
  • Age 46-50
24 Other hotel reviews
3.6
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
It is reasonable value for money not at all. We hönnen not recommend this hotel and would not go vacation spend. Food was very bad, what selection, fresh and quality subject. Towel exchange there was only at certain times (these were scarce ) chair pillows were always dirty and full of bird poo or leftovers. Room decor was old and very run-down. Bathroom was not really clean and appealing. Stomach intestine and brecherei was ubiquitous (all we talked). Trinkwassersituation was either 1,50 Dollar or dirty water dispenser with recycled water. No as was a lot not. Dishes were often still … read more
Steve
Austria
  • Couple
  • Age 41-45
1 Other hotel reviews
4.2
Rated:  
  • 3 to 5 days
  • Beach
  • Hotel not recommended
If you sun, sea and relaxation in the middle of in the cold winter of europe searches, the in Kenya surely find. The hotel offers certainly also. But who is a great hotel if, it will not find. Especially the food is very monotonous (for example 3 nudelsaucen, day, day) and after 5 days it was really full always einheitskost to eat. Often there was also 10 minutes-waiting time at the buffet, not, because no food is available, but, because you have a grill or prepare simply does not follow. The closes the monotony of music, because after 2 days you … read more
5.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
It was a very relaxing vacation in a beautiful, quiet and friendly atmosphere. Staff always friendly. Cleanliness alright. We could eat everything, fresh fruit and vegetables. None has stomach intestine of problems. No mosquitos far and wide. We had a safari at the beach when face to face in the Masai Mara and we were just thrilled. … read more
Arnold
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
3.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The staff were always friendly and hard but by the lack of education and existing opportunities remained the attempt. Mainly english-speaking staff partial good german language skills. The rooms were clean but lacking at the little things the cleanliness like for instance the cleaning of the armatures and removal of mold on the silicon joints which was actually in a star hotel normaltät should be but as mentioned before is the little things that maximising to be recognized clearly. The hand and large towels were changed dailyThe hotel complex daily maintained the rooms are spacious and clean. The all-inclusive offer is good Guests from all … read more
Sven
Germany
  • Couple
  • Age 41-45
3 Other hotel reviews
3.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The staff is friendly and the foreign language skills (german, english, french) are the respective staff nametags of the staff to read. The hotel offers the possibility the currency exchange. You should definitely not take advantage of. The exchange rate is far below the official. In our period was the Kenya Schilling between 109 to 111 for 1 Euro. In the hotel you got for the entire period 91 Kenya Schilling for 1 Euro. I have the management asked: smile and it is' business ', but you want to time check... So. Directly at the airport exchange!The Paradise Beach offers spacious and … read more
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Information about SENTIDO Neptune Paradise Beach Resort

Hotel own description

  • What the hotel offers
    About 40 km south of Mombasa, the SENTIDO Neptune hotels are ideal for a relaxing sun &beach holiday or a good starting point for the most adventurous wildlife and sea safaris
  • Location
    Bungalows of four rooms each guarantee your privacy. The tropical garden with its ever flourishing trees and playing monkeys is a place to relax. The snow white beach will invite you to make long beach walks.
  • Accommodation
    All rooms have private bathroom with shower, individual A/C, sat. TV, rental safe, wireless internet, balcony or terrace. Comfort rooms also have hair dryer and coffee & tea facilities
  • Food and Drink
    Show cooking is our speciality. It means that you decide how your meat is baked or what additional ingredients you want in your spaghetti sauce. Just tell the cook.
  • Leisure
    A daily program of gym, sport, tournaments, events & shows with our multilingual animation team is available in and around the pool. Kids have their own pool and club.
  • Other facilities and services
    Once a guest said: “Despite the rain today, I saw the sun on faces of all Kenyans I met.” Our staff serves you in the bar & pool bar and restaurant. Gardeners will give you coconut to eat & drink. Room service guaranteed daily.
read more see hotel amenities

Hotel amenities

  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Massages
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • City hotel
  • Car hire
  • Currency exchange
  • Wifi
  • Laundry service
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