# 1 of 23 hotels in Santa Cruz

Iberostar Grand Hotel Mencey(5 stars)

Calle Doctor Jose Naveiras 38 38004 Santa Cruz de Tenerife Show map
Hotel Pictures - Iberostar Grand Hotel Mencey
Average
Recommended
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At a glance

  • Excellent Hotel (2)
    "Excellent Hotel" found in 2 reviews
    • " Excellent Hotel ! Highly recommended! " 
      5.5
      August 2012
    • " Overall great hotel , we really enjoyed our stay. " 
      5.5
      August 2012
  • Staff was very friendly (1)
    "Staff was very friendly" found in 1 review
    • " Staff was very friendly and helpful, they spoke Spanish, English and German. Room service was very flexible. We also ... " 
      5.5
      August 2012
  • The food was very good (1)
    "The food was very good" found in 1 review
    • " There were two restaurants. The food was very good . We especially liked the black squid rice. The food is mostly Mediterranean. " 
      5.5
      August 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.3
  • Service
    4.9
  • Location
    5.2
  • Gastronomy
    5.4
  • Sport
    5.3

Rating breakdown

  • Excellent
    13
  • Very Good
    3
  • Acceptable
    0
  • Poor
    0
  • Terrible
    0
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Summary of guest reviews by categories

Hotel in general
  • " Excellent Hotel! Highly recommended! "  Read more
    5.5
    August 2012
  • " Overall great hotel, we really enjoyed our stay. "  Read more
    5.5
    August 2012
  • " Staff was very friendly and helpful, they spoke Spanish, English and German. Room service was very flexible. We also ... "  Read more
    5.5
    August 2012
  • " There were two restaurants. The food was very good. We especially liked the black squid rice. The food is mostly Mediterranean. "  Read more
    5.5
    August 2012
Burkhard
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
5.4
Rated:  
  • 2 weeks
  • Hiking / Wellness
  • Hotel recommended
Who Island of Tenerife once its not touristic side would, in the Iberostar Grand Hotel mencey a wonderful starting point for all excursions and activities. … read more
Sharon
Germany
  • Couple
  • Age 26-30
2 Other hotel reviews
5.4
Rated:  
  • 2 weeks
  • Hiking / Wellness
  • Hotel recommended
The hotel is wonderful renovated and has nevertheless much of its original flair to keep. Tradition and modern in a. The whole area is nice planted and very well maintained. We had a normal double room, the size was adequate. Especially: a aux port is available, so you in bedroom and bath over loudspeakers listen to music can. Disadvantage in the room: the double bed consisted of two single beds with wheels, the absolutely not completely were. So rolled the beds gladly times apart. The cleanliness of the hotel is perfect, however it is the changing of the towels a bit exaggerated. Now … read more
Gerda
Germany
  • Couple
  • Age 56-60
1 Other hotel reviews
5.3
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
Great city hotel with a very good breakfast, all other restaurateur. Offers very much in need of improvement! Service in the evening in the dining room and the food rather bad, something needs to be done about it. A shame, Otherwise beautifully! … read more
Wolfgang
Germany
  • Single
  • Age 61-65
2 Other hotel reviews
4.7
Rated:  
  • 1 week
  • Business trip
  • Hotel not recommended
Architecturally very nice, well-maintained property with bold drawbacks in the service area. Deserves after german hotel standards at the most four stars … read more
Martin
Germany
  • Couple
  • Age 36-40
54 Other hotel reviews
4.6
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
The staff, which we became acquainted with, is rather rough and cold defendendo. We had to the luggage itself to the room bring, what i expect from a star hotel not used to do.nullThe rooms are big enough and nicely furnished. They work bright and friendly and very modern. The bathroom had a tub with a shower. Toilet and bidet were separated, which i like very much. The lcd tv had some german programs to offerFor the 5 stars Hotel Iberostar mencey we have booking. com 80 Euro paid for a double room. The building we chose, because our Aida-cruise … read more
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Information about Iberostar Grand Hotel Mencey

Hotel own description

  • What the hotel offers
    Declared a cultural heritage site and completely renovated in 2011, the Iberostar Grand Mencey in Santa Cruz de Tenerife is in a class of its own, not only renowned in the Canary Islands but also throughout all of Spain. An architectural jewel, this hotel combines urban luxury with the modern concepts of VIP guests, Wellness & SPA, adults-only, business and vacation travel, conventions, the beach, and relaxation. The hotel also features other unique spots such as a kitchen, lounge, and beautiful gardens...a world of pleasure to discover. As the epitome of luxury, the magnificent location of this 5-star hotel in the centre of Santa Cruz, its impeccable level of dining, unrivalled service, and undeniable attention to detail in its suites, rooms, lobbies, and gardens invite you to relax and enjoy the warm sea breeze and sweet life of this idyllic CanaryIsland.
  • Location
    The Iberostar Grand Mencey is situated in an undisturbed residential area less than 11 miles from the international airport in Los Rodeos, less than a mile from the ocean, and 5 miles from Playa de Las Teresitas beach. No trip to the Canary Islands would be complete without a tour of the Old Town, located just a few hundred yards from the hotel. There you can enjoy all that this Tenerife capital has to offer--a city whose motto encompasses its charm and justifies the presence of a hotel like the Mencey: "Loyal, noble, unconquered, and charitable city, port, and main-square of Santa Cruz de Santiago de Tenerife".
  • Accommodation
    Mirroring the city's style, the hotel features a total of 261 guest rooms of varying sizes and amenities (Single, Double, Triple, Superior, Junior Suite, Executive Suite, and Royal). The hotel complex was renovated in 2011 to meet the impeccable standards of Iberostar's Grand Collection.
  • Food and Drink
    Dining a la carte, indulging in a breakfast buffet, or savouring a Sunday brunch are exactly what makes the Los Menceys Restaurant at the Iberostar Grand Mencey a culinary delight. The chefs' culinary offerings showcase delicious local CanaryIsland cuisine in addition to succulent Spanish dishes and exquisite international fare. During happy hour, the restaurant pleases guests with a selection of teas and coffees accompanied by pastas, mini-sandwiches and petit fours.
  • Leisure
    The Iberostar Grand Hotel Mencey's team is dedicated to helping you try new and exciting experiences during your stay on Tenerife. Among the unique activities to try at this island hotel you have specialty cooking classes, fitness and wellbeing programs, hours of comfort at the pool solarium, and music at the bar. The Grand Hotel Mencey team will plan and reserve unmissable excursions to popular island tourist attractions like the volcanic Teide National Park, Lunar Landscape, Güimar Pyramids, Los Cristianos, and Costa Adeje's beaches and aquatic parks.
  • Other facilities and services
    A welcome drink kicks off your stay marked by non-stop attention to detail, warm and professional service, and unbeatable exclusive services for VIP guests. Round the clock, personalised room service, concierge to manage bookings, gourmet breakfasts for suites, daily newspaper in suites and common areas, pool staff – more services than you could ever imagine for the distinctive clientele at Grand Mencey.
read more see hotel amenities

Hotel amenities

  • Total number of rooms: < 300
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Dressing room
  • Wake up call/Alarm clock

Gastronomy

  • Full board
  • Restaurant
  • Number of restaurants altogether: 1
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Early check in
  • Late check out
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service
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