# 4 of 46 hotels in Oberwiesenthal

Genusshotel Rathaushotels(4 stars)

Markt 15 09484 Kurort Oberwiesenthal View on map
Average rating
Recommended
Trend

At a glance

  • Very nice hotel (1)
    "Very nice hotel" found in 1 review
    • " Very nice hotel for a weekend extended " 
      5.488095238095238
      June 2011
  • Very friendly staff (1)
    "Very friendly staff" found in 1 review
    • " for one weekend a very good choice, very friendly staff at all times very helpful also, all sights or destinations are within easy walking distance, I ... " 
      5.488095238095238
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    4.9
  • Service
    5.1
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    122
  • very good
    37
  • acceptable
    20
  • poor
    7
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.4

Sufficient hotel, clean and well situated. However is in the summer really nothing going on. Evenings are from 20 o'clock the sidewalks are lifted up and you can in the middle on the street walking... Tip: on foot to Czech Republic over and eat there. Is delicious and preserves the purse (2 main courses, 1 salad and 2 times 0.5 liter. Beer for 18, -€). In Oberwiesenthal the 4 times... …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.4583333333333326

When we opened our 3 days in rathaushotel bays, we got a room between 20 and 26 square meter. The room was a maximum of 10 square meter. The bed is available in front of the bathroom door, that you, before you the bathroom door open if the slippers wegräumten must, as otherwise the door couldn't be opened. On the bed was a 3. pillows on the bed, which was already days no clean relation saw, it was full of dust. Food there was only buffet at a fixed price. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " for one weekend a very good choice, very friendly staff at all times very helpful also, all sights or destinations are within easy walking distance, I ... "  read hotel review
        5.488095238095238
        June 2011
Rico
Great hotel with a good atmosphere and great optics
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • March 2014
The hotel was great. We found it to be a nice hotel, as the nature and the appearance was good. Everything else was fine as far as. The rooms were nicely furnished. The staff was friendly and helpful. Everything was neat and clean. The restaurant was ok. The food and drinks all have tasted. And the service was also not to ignore. We can highly recommend it. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Ralf
Beautiful hotel, especially feeling and optics
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2014
The hotel was beautiful especially the feeling and the look. Also the staff was super friendly and helpful. The restaurant was nice. The food and drinks delicious and the service was also ideal. We can only recommend the hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Thorsten
For me the best hotel in Oberwiesenthal.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2014
Felt very well cared for in the rathaushotel, a few minutes walk to the ski lift all in all, you can only recommend this hotel, for me the best hotel in Oberwiesenthal. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
Close
Angela
Nice holiday with children.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Our room was large and spacious with a view of the snow-covered market place. Friendly front desk, and for the children a Teddy everyone was so nice and helpful, games was to borrow and books. The ski area is great, there was snow also ;-). At night there was always a great buffet especially the soups were delicious! The hotel we can recommend it! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Steffen
Good hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
A very good price-performance ratio, the haus Kirchberg wlannur in the public area (in the room in the 2. floor no reception), this small drawback but good sauna in the 'main building' more than made up for it, you can recommend this hotel. read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close

In the middle in Oberwiesenthal.
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
Friendly staff, a nice sauna area, small, but clean room, but the food left a lot to be desired. The dining room is uncomfortable (type train station) and the two buffets, the during our stay were offered (once italian, once austrian) were rather cafeteria-moderate. The breakfast was - with the exception of the coffee - well, but in the surrounding area you could hardly enjoy. read hotel review
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    4.3
    Size of the room
    2.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Ralph
Not great, but pleasant.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • January 2014
You shouldn't expect too much. But the price-performance ratio. The rooms are quiet, clean and of a fair size. In all areas the staff was friendly and helpful. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    2.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Jens
Super skiing vacation & hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Great location of the hotel, city center. Proximity to the runway Fichtelberg. Great was the daily shuttle to the wedge mountain, great ski area with many lifts. Very pleasant sauna, with a spacious relaxation area. Facilities & size of the rooms is adequate and good. Large dinner there was something for every taste, very delicious. We'll be back... read hotel review
  • Location
    6.0
    Distance to ski lift
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Thomas
Okay for short vacation, price/performance ratio was not!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
Rating refers to the neighboring house. Double room a little tight, but always clean. Quite badly soundproofed to the neighbor rooms. Bathroom is modern and big enough. Rip off i think 5 Euro for a parking lot, the almost outside of the town. If no one in the hotel is free, it should still be free. Breakfast monotonous, dinner ok, but carelessly. In general is the price performance ratio not in good order! read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    3.8
    Size of the room
    3.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
Close
Sven
Unfortunately it has no charm!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2013
The price-performance ratio was not correct. Much too expensive. The hotel has no charm. We missed loving details, it was very cool and the food is unfortunately not recommendable. read hotel review
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Room
    1.8
    Size of the room
    1.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Location
    3.0
    Distance to ski lift
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Gastronomy
    2.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    1.0
Close
Read all hotel reviews

Information about Genusshotel Rathaushotels

Hotel Information

Hotel News

09/06/2011:

The Rathaushotels are smoke-free since 03/01/2011, only outdoor smoking is possible. Thank you for your understanding.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Hotel safe
  • Lift
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • Sofa bed
  • TV
  • Bathroom
  • Private entrance
  • Pets allowed
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Vegetarian dishes
  • Hotel bar
  • Packed lunches

Spa offers

  • Massages
  • Sauna
  • Number of saunas: 1

Other hotel information

  • Country hotel
  • 24 hour reception
  • Number of stars/domestic category: 3 Stars
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: open
  • Honeymoon
  • English
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper