Hotel Serrano Palace^{(5 stars)}

At a glance

• A well run hotel (15)
  "A well run hotel" found in 385 reviews

  • " We were very pleased with the hotel. Unfortunately the battery in our safe the whole week not replaced. But this is almost the only thing to complain about. All in all it is a well run hotel , I would recommend to anyone. " 
    4.958333333333333
    August 2011
  • " Very good hotel with friendly and very knowledgeable staff. Optimal location right on the son Moll Bay and only ... " 
    6
    October 2011
  • " Great hotel ! " 
    6
    August 2012
  • " A top hotel ! Very friendly staff and a very good service! Cleanliness was exemplary! Direct location at the ... " 
    6
    August 2012
  • " A top hotel! Very friendly staff and a very good service! Cleanliness was exemplary! Direct location at the beach. The food was very, very good, changing theme evenings. Quiet hotel , however not far to the center, excellent. Every evening entertainment program in the hotel. ... " 
    6
    August 2012
  • " Feel good hotel , the individual wishes taken into account " 
    5.777777777777779
    June 2012
  • " Great week in a great hotel " 
    5.666666666666667
    May 2011
  • " Very well maintained hotel close to the beach with varied food. Rather suitable for older people, if one the evening ... " 
    5.558333333333334
    July 2012
  • " Wonderful holidays in a very beautiful hotel " 
    5.6194444444444445
    June 2012
  • " A very pleasant stay - very satisfied " 
    6
    September 2012
  • " A very pleasant stay - very satisfied " 
    6
    September 2012
  • " We were very satisfied overall. Particularly impressed the competence and the staff's hospitality but also the ... " 
    6
    September 2012
  • " Very beautiful hotel close to the beach " 
    6
    May 2012
  • " We were now already twice in this beautiful hotel . Class. Very nice and competent staff. One small downside however is, that you from time to ... " 
    6
    May 2012
  • " An excellent hotel " 
    5.9444444444444455
    July 2012
• The service was excellent (15)
  "The service was excellent" found in 171 reviews

  • " ... son Moll Bay and only a short footpath to the harbor and countless bars and Bodega's directly on the sea. The hotel area was very well-kept and the food (with varied perfect quality), as well as the service was excellent . Many regular guests-we felt very comfortable and will certainly come back! " 
    6
    October 2011
  • " A top hotel! Very friendly staff and a very good service! Cleanliness was exemplary! Direct location at the beach. The food was ... " 
    6
    August 2012
  • " A top hotel! Very friendly staff and a very good service ! Cleanliness was exemplary! Direct location at the beach. The food was very, very good, ... " 
    6
    August 2012
  • " We were now 3 times there and intend, again exactly this hotel to book. Good holiday feeling the nice ambience, the good food, but also the very personal friendly staff ( from the maids to including hotel management) contributed. " 
    5.777777777777779
    June 2012
  • " ... Whoever large animation and many children can do without is here in good hands. The hotel very well run (the manager of the hotel is always there and in a super mood, sleep probably never) and the staff are always very friendly and set up. Also the proximity to the beach is very responsive to. We can easily see ourselves ... " 
    5.6194444444444445
    June 2012
  • " We were now already twice in this beautiful hotel. Class. Very nice and competent staff . One small downside however is, that you from time to time sometimes overlooked will. For ... " 
    6
    May 2012
  • " I stayed at the Serrano Palace a wonderful week spend. Beautiful large room a beautiful large bathroom and a beautiful balcony with a view of the sea. The staff were very friendly and helpful . The food was every day totally varied and delicious! Beach was also great! The beautiful port ... " 
    5.9444444444444455
    July 2012
  • " Great service , great food, great people " 
    5.441666666666666
    June 2012
  • " completely satisfied, very nice and friendly and courteous staff including the managers (really nice guy), good gofers buffet. One can only recommend this hotel. " 
    5.791666666666667
    October 2011
  • " A great hotel with friendly staff , here one experiences vacation at it's best. In relaxed atmosphere began the start of the day ... " 
    5.4750000000000005
    June 2012
  • " It was a perfect vacation in a perfect hotel! See attentive and helpful staff with a einervaried kitchen! Very clean rooms, great atmosphere! We will in any case again in ... " 
    6
    June 2012
  • " For holiday-makers who are in search of peace and quiet, ideal. No annoying music by the pool, no annoying entertainers. Very friendly staff . Full relaxation, nevertheless no long time. For children perhaps too quiet, but not for the ... " 
    5.666666666666667
    June 2012
  • " The vacation was simply super! Very nice and the area. The staff were very accommodating and friendly. Special the director very attentive care for the guests. All together we could us ... " 
    6
    August 2012
  • " ... of the beach chairs and cushions in the field of outdoor swimming pool's would be advisable, this should (according to director) in the very near future. Friendliness and attentiveness of the staff are great . We are coming again. " 
    5.958333333333333
    May 2011
  • " Great hotel, mostly friendly staff 4 stars " 
    5.536111111111111
    June 2012
• Very good food (15)
  "Very good food" found in 91 reviews

  • " We come 2013 again. Very good food , drinks very good, staff very good, room very good, Pool very good, bar was very good the whole ... " 
    6
    June 2012
  • " A top hotel! Very friendly staff and a very good service! Cleanliness was exemplary! Direct location at the beach. The food was very , very good, changing theme evenings. Quiet hotel, however not far to the center, excellent. ... " 
    6
    August 2012
  • " We were now 3 times there and intend, again exactly this hotel to book. Good holiday feeling the nice ambience, the good food , but also the very personal friendly staff ( from the maids to including hotel management) ... " 
    5.777777777777779
    June 2012
  • " From the first to the last day everything was of the highest quality. Staff good German, super friendly, the food was excellent . We would not hesitate to go again. Cone club fast Wade " 
    5.666666666666667
    May 2011
  • " Very well maintained hotel close to the beach with varied food . Rather suitable for older people, if one the evening entertainment program evaluated. For ... " 
    5.558333333333334
    July 2012
  • " ... never) and the staff are always very friendly and set up. Also the proximity to the beach is very responsive to. We can easily see ourselves in this hotel a second time our vacation to spend. The food is very good and it has always something there for every taste. Only the morning coffee was not completely ... " 
    5.6194444444444445
    June 2012
  • " Great service, great food , great people " 
    5.441666666666666
    June 2012
  • " The staff's hospitality and the good food are particularly praiseworthy. The rooms are very clean and the manager of the hotel is always ... " 
    5.441666666666666
    June 2012
  • " ... service in the restaurant is but could still be improved. The staff was absolutely friendly, with the inlet in the restaurant it was each evening snacks a, such as chocolate strawberries etc... The food was very good , but I personally was the choice of food in comparison to other hotels such as riu to low. The ... " 
    5.1
    May 2011
  • " Great hotel, drive I as soon as possible again. Am no later than next year there again and recommend it my friends. Look forward to the excellent food and the great service. " 
    6
    May 2012
  • " For 2. Mal at the Serrano and again and again. Big room, large bathroom with finally times spacious shelf space. Brilliant food . Excellent restaurants at the nearby waterfront. Very friendly, attentive staff and a head of ... " 
    6
    July 2012
  • " ... from 23 to o'clock fully was given. But one is the whole day outside and in the fresh air:-). Food: we ate everything, what you can imagine ( except fast food). From the fine Beef to calamari. Very tasty and varied. Daily changing offer. Pool bar also very good. Quality the beach: chairs and ... " 
    5.888888888888888
    August 2012
  • " A very well run hotel. The staff are very friendly and helpful. The food is diverse and very tasty . Here you feel very comfortable. The rooms are very spacious. " 
    6
    May 2012
  • " ... areas bad luck. Now we are reconciled. The hotel lies 50 meters from the beach. We had it our ourselves. We were very warmly welcomed. The rooms are very spacious, the bathroom very attractive. The food is very delicate. Each dinner is under a other motto. I am no breakfast eaters, but in this hotel it ... " 
    6
    June 2012
  • " ... pool chairs from. We very rarely seen. Apart from that we like the small beach opposite the hotel very. The beach promenade started there. The town itself has a historic grown story. You can get great food and shop go. For excursions there are some possibilities ( fishing trip, catamaran drive, ... " 
    6
    June 2012

• Small bathroom (1)
  "Small bathroom" found in 1 review

  • " ... in the bar there could have been a bit faster, if the service not at the same time also behind the counter should be. Or also with the morgentlichen coffee, it would be faster, if you have small bathroom to the tables would make. The fresh pour at the coffee machines takes its time. Are very ... " 
    6
    May 2012
• Not suitable for families (1)
  "Not suitable for families" found in 1 review

  • " Positive: nice hotel, very clean, great room, very friendly staff, quiet at the pool. Negative: location not ideal, transfer to the airport up two hours 1/2, the beach was very small and crowded. Not suitable for families . " 
    4.833333333333333
    July 2011
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