Hotel Riu Palace Punta Cana(5 stars)
Playa de Arena Gorda Punta Cana Show mapAt a glance
- Well equipped (15) "Well equipped" found in 22 reviews
- " the rooms are spacious, and with a balcony/ large bath/ well equipped mini bar and pleasant designed Living and sleeping area were quite so equipped, that one be ... "October 2011
- " We would not hesitate to recommend this hotel. Very varied food, friendly staff, no obtrusive entertainment, great pool service. As said, a beautiful vacation. "May 2011
- " the hotel is in general very nice. You have to be aware, that this resort very large. You is however very clean and the employees were always friendly. The guest structure is mixed . Many Germans, Russians, Austrian... And... At certain times, Americans with the lowest ... "January 2012
- " ... because at this point I no sport more make could. Therefore I can't say much about them. However the offer was at sporting activities very extensive. We had only once the sauna used, but I for a five star hotel really not exhilarating found. The fitness room could even new devices use. "January 2012
- " ... wheat, everything your heart desires. the guests coming from the USA- recognisable to the right sporty outfit even in the evening, Germany, Argentina, Canada. Little Russians and Asians. A feel good hotel -despite luxury! Gladly again! "December 2011
- " ... the friendliness the Dominicans! A smile, always helpful! Many, the in the hotel switch between English with ease work, German and Spanish. complaints are dealt with very quickly, we were always very satisfied . I should also like to on it instructions, that ' the sound the music power ', if one needs and ... "December 2011
- " Dream holiday in a great hotel "August 2011
- " Caribbean vacation in a good hotel . "April 2011
- " Perfect holiday ! Is important enough tip forward, then runs everything perfect. Dollar enough, no Peso if the ... "July 2012
- " ... wonderful, fine sandy beach, palms and all cocktails free, it is just a dream. However is in the morning the beach a little crowded with seaweeds, but then from the staff way to be made. Short: perfect holiday - gladly anytime again! "July 2012
- " Definitely see this great hotel and the entire area. Use the wide range of free time activities. Then, the Caribbean holiday ... "March 2011
- " Beautiful Holiday, Great Hotel "September 2011
- " Everything was great from cleanliness to service. Drinks, food was very delicious. If you had any complaints here then you must stay at home. Great Holiday . Highly recommendable. The grounds are very nice, the beach was just to dream about., "September 2011
- " the first impression of the hotel is great . The palastähnliche complex with the garden is a focal point. however with the more exact look ... "November 2011
- " Do Not Book! Better the new Bavaro from January (inclusive sensimar) or the freshly renovated Naiboa book. If necessary, the Macao. For peace being fond is the bambu not suitable( club ... "November 2011
- The staff is always friendly (15) "The staff is always friendly" found in 17 reviews
- " ... the quality in our hotel. The staff from the bambu detects an even again. The food was very good, only with the large selection you are spoilt for choice, since the five theme restaurants. The staff is always friendly and helpful, whether front desk, kitchen, service, concierge, maid service. Small defects were ... "October 2011
- " We would not hesitate to recommend this hotel. Very varied food, friendly staff , no obtrusive entertainment, great pool service. As said, a beautiful vacation. "May 2011
- " the staff are very friendly and accommodating we wanted to the room and on the same day, the front desk the possible made. "January 2012
- " dreamlike hotel, great service , treat! "December 2011
- " Hotel area was great, good food, service very good "October 2011
- " Price/performance ratio very good. Staff very friendly , room very clean, weather for the time of year was very good, would stay there again, there was ... "October 2011
- " ... by always and entspr. unclean. Continuous motor noise by helicopter. Constantly 'supplier' on the beach and by the pool entrance. Toilets and changing rooms on the beach are not given. Positive: friendly staff throughout the hotel. Great food in the restaurants. "September 2011
- " The hotel met our expectations completely. Very nice and friendly staff in all areas. Beach chairs were available at any time of the day on the beach and by the pool ... "April 2011
- " The hotel had the proportions of a palace, a large swimming pool, suites with spacious balcony and bathroom with whirlpool. The hotel and the rooms were very clean. The hote l staff was always friendly and helpf ul and tried to anticipate and fulfill the wishes immediately. Daily fresh flowers were placed ... "March 2011
- " The friendly staff always worked hard to meet every wish, the communication in English was perfectly ... "March 2011
- " The hotel RIU Palace is beautiful with friendly staff and pleasant entertainment team. For the food there was always massive selection of dishes ( ... "March 2012
- " if one considers, what country you, the service and the really excellent! The friendliness of the staff was excellent. No or few Russians, a real plus! Great service, great beach, friendly staff. All ... "January 2012
- " if one considers, what country you, the service and the really excellent! The friendliness of the staff was excellent. No or few Russians, a real plus! Great service , great beach, friendly staff. All in all we really felt very, very comfortable. The pool with ... "January 2012
- " if one considers, what country you, the service and the really excellent! The friendliness of the staff was excellent. No or few Russians, a real plus! Great service, great beach, friendly staff . All in all we really felt very, very comfortable. The pool with integrated pool bar is ... "January 2012
- " very friendly and helpful staff in the restaurants, at the front desk and at the bars. Even the maids and gardener was very ... "November 2011
- The food was very good (10) "The food was very good" found in 10 reviews
- " ... July August in respectively. After seven years vacation in Hotel riu bambu in Punta Cana was very surprised by increasing the quality in our hotel. The staff from the bambu detects an even again. The food was very good , only with the large selection you are spoilt for choice, since the five theme restaurants. The ... "October 2011
- " ... Punta Cana and uvero Alto: palm trees as far as the eye can see, enough chairs, broader sandy beach. the house was of high quality and edl built. The'all inclusive' leaves nothing to be desired! The food is very delicious, very fresh and diverse! Lot fruit, vegetables, fresh juices, Pastries as wheat, ... "December 2011
- " ... Coffee machine in the room, in case you have to wake up a need- fridge every two days filled and also on demand, if you additional what required, without extra charge. Very clean, towels in very good quality , closets with plenty of storage space. The safe was large enough for valuables, we had also a ... "December 2011
- " Hotel area was great, good food , service very good "October 2011
- " A beautiful and stylish hotel with excellent service, Very tasty food and drinks and wonderful, palmengesäumtem Caribbean beach. Highly recommended! "August 2011
- " ... motor noise by helicopter. Constantly 'supplier' on the beach and by the pool entrance. Toilets and changing rooms on the beach are not given. Positive: friendly staff throughout the hotel. Great food in the restaurants. "September 2011
- " ... To the Issue pool! The pool boys are small Mafiosis. They take money and reserve then the pool chairs for you! From 7 hours nearly all couches were occupied! Insolence! From the other vacations! The food was very good and diverse . The beach is well in the shot. The beach chairs well ☺ the small shops... Take enough $with. ... "March 2012
- " Very nice beach hotel in the RIU-Resort Punta Cana. The food is very good and diverse. Drinks are to the beach brought. The pool is not recommendable this is the beach a ... "March 2012
- " Very good beach hotel in Punta Cana. Spacious rooms ( junior suite) with everything necessary comfort. Very good food , above all things also in specials restaurants ( only the Japanese tested). Only the beach ... "April 2012
- " Holiday paradise for everyone! A stunning hotel area one of the most beautiful beaches in the world! Perfect service, great food and a huge pool landscape! Again and again! "April 2011
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Hotel review overview
The most helpful favorable review
The distance from the airport to the hotel is about 30 kilometer it is shaped like a. The lobby is spacious designed and very tastefully equipped. The guests are international. … read more
The most helpful critical review
The hotel is on the first glance gorgeous, however you will after a short time feast, the whole building there is mold. First we thought, the odor would be of air conditioning, but after looking closer though you look at, we had mold on the facade under the bed sheet at the mattresses between the curtains and in the bathroom feast. After complaint was only in the bathroom darübergestrichen. Our shoes started even in the closet on to be moldy. Definitely … read more
Summary of guest reviews by categories
- December 2011
- September 2011
- " Everything was great from cleanliness to service. Drinks, food was very delicious. If you had any complaints here then you must stay at home. Great Holiday. Highly recommendable. The grounds are very nice, the beach was just to dream about., " Read moreSeptember 2011
- " Perfect holiday! Is important enough tip forward, then runs everything perfect. Dollar enough, no Peso if the ... " Read moreJuly 2012
- " ... wonderful, fine sandy beach, palms and all cocktails free, it is just a dream. However is in the morning the beach a little crowded with seaweeds, but then from the staff way to be made. Short: perfect holiday - gladly anytime again! " Read moreJuly 2012
- April 2011
- " We would not hesitate to recommend this hotel. Very varied food, friendly staff, no obtrusive entertainment, great pool service. As said, a beautiful vacation. " Read moreMay 2011
- August 2011
- " The TUI offer is no five star hotel. The condition of the rooms was very bad, there is permanent odor mold and moisture. This is ... " Read moreDecember 2011
- October 2011
- " Top hotel, good weather, always friendly and a smile on their faces. Pool, pool bar and the beach was ... " Read moreOctober 2011
- " the first impression of the hotel is great. The palastähnliche complex with the garden is a focal point. however with the more exact look ... " Read moreNovember 2011
- " Do Not Book! Better the new Bavaro from January (inclusive sensimar) or the freshly renovated Naiboa book. If necessary, the Macao. For peace being fond is the bambu not suitable( club ... " Read moreNovember 2011
- " ... wheat, everything your heart desires. the guests coming from the USA- recognisable to the right sporty outfit even in the evening, Germany, Argentina, Canada. Little Russians and Asians. A feel good hotel -despite luxury! Gladly again! " Read moreDecember 2011
- " ... the friendliness the Dominicans! A smile, always helpful! Many, the in the hotel switch between English with ease work, German and Spanish. complaints are dealt with very quickly, we were always very satisfied. I should also like to on it instructions, that ' the sound the music power ', if one needs and ... " Read moreDecember 2011
- " The hotel is plagued by the mold. My room was full of mold, Everything smelled of the mould... schreckilch! The hotel was fully booked, room change was not possible. Probably this would not help, because I have noticed, that other ... " Read moreSeptember 2011
- " ... the pool always after stale drinks and certain Körperausscheidungen -disgusting! Mostly were fresh pool-/ Beach towels 10:00 A. M. only sparse or not at all more available. In general the towels very worn. Also the loungers are older Date. " Read moreNovember 2011
- " My husband wanted on one of the three treadmills, two were broken and the third only to tumble set. The work out equipment were very worn and old, so we didn't take part in it but a workout. entertainment in the evening: partly, some ... " Read moreJanuary 2012
- " ... odors and lag-thankfully-on the outside of the horseshoe, following. By way of derogation from the, what I in some hotel descriptions read have, is the well-functioning air conditioning not central location- but individually regulated, there is also a ceiling fan. only, but very important downside: ... " Read moreOctober 2011
- " The hotel convinced by the wonderful location, Riu has the most beautiful beach section between Punta Cana and uvero Alto: palm trees as far ... " Read moreDecember 2011
- " if one considers, what country you, the service and the really excellent! The friendliness of the staff was excellent. No or few Russians, a real plus! Great service, great beach, friendly staff. All in all we really felt very, very comfortable. The pool with integrated ... " Read moreJanuary 2012
- " A beautiful and stylish hotel with excellent service, Very tasty food and drinks and wonderful, palmengesäumtem Caribbean beach. Highly recommended! " Read moreAugust 2011
- " if one considers, what country you, the service and the really excellent! The friendliness of the staff was excellent. No or few Russians, a real plus! Great service, great beach, friendly staff. All ... " Read moreJanuary 2012
- " if one considers, what country you, the service and the really excellent! The friendliness of the staff was excellent. No or few Russians, a real plus! Great service, great beach, friendly staff. All in all we really felt very, very comfortable. The pool with ... " Read moreJanuary 2012
- " if one considers, what country you, the service and the really excellent! The friendliness of the staff was excellent. No or few Russians, a real plus! Great service, great beach, friendly staff. All in all we really felt very, very comfortable. The pool with integrated pool bar is ... " Read moreJanuary 2012
- " ... by always and entspr. unclean. Continuous motor noise by helicopter. Constantly 'supplier' on the beach and by the pool entrance. Toilets and changing rooms on the beach are not given. Positive: friendly staff throughout the hotel. Great food in the restaurants. " Read moreSeptember 2011
- " We had a junior suite on the top floor with a direct view of the sea. The service was excellent. No waiting for drinks in the evening and the food. The quality of the drinks was excellent. ... " Read moreDecember 2011
- " ... the quality in our hotel. The staff from the bambu detects an even again. The food was very good, only with the large selection you are spoilt for choice, since the five theme restaurants. The staff is always friendly and helpful, whether front desk, kitchen, service, concierge, maid service. Small defects were ... " Read moreOctober 2011
- " The hotel RIU Palace is beautiful with friendly staff and pleasant entertainment team. For the food there was always massive selection of dishes ( ... " Read moreMarch 2012
- October 2011
- " Price/performance ratio very good. Staff very friendly, room very clean, weather for the time of year was very good, would stay there again, there was ... " Read moreOctober 2011
- " The hotel met our expectations completely. Very nice and friendly staff in all areas. Beach chairs were available at any time of the day on the beach and by the pool ... " Read moreApril 2011
- " We would not hesitate to recommend this hotel. Very varied food, friendly staff, no obtrusive entertainment, great pool service. As said, a beautiful vacation. " Read moreMay 2011
- " very friendly and helpful staff in the restaurants, at the front desk and at the bars. Even the maids and gardener was very ... " Read moreNovember 2011
- December 2011
- " The hotel had the proportions of a palace, a large swimming pool, suites with spacious balcony and bathroom with whirlpool. The hotel and the rooms were very clean. The hotel staff was always friendly and helpful and tried to anticipate and fulfill the wishes immediately. Daily fresh flowers were placed ... " Read moreMarch 2011
- " The friendly staff always worked hard to meet every wish, the communication in English was perfectly ... " Read moreMarch 2011
- " ... motor noise by helicopter. Constantly 'supplier' on the beach and by the pool entrance. Toilets and changing rooms on the beach are not given. Positive: friendly staff throughout the hotel. Great food in the restaurants. " Read moreSeptember 2011
- " ... July August in respectively. After seven years vacation in Hotel riu bambu in Punta Cana was very surprised by increasing the quality in our hotel. The staff from the bambu detects an even again. The food was very good, only with the large selection you are spoilt for choice, since the five theme restaurants. The ... " Read moreOctober 2011
- " Very good beach hotel in Punta Cana. Spacious rooms ( junior suite) with everything necessary comfort. Very good food, above all things also in specials restaurants ( only the Japanese tested). Only the beach ... " Read moreApril 2012
- " Holiday paradise for everyone! A stunning hotel area one of the most beautiful beaches in the world! Perfect service, great food and a huge pool landscape! Again and again! " Read moreApril 2011
- " Very nice beach hotel in the RIU-Resort Punta Cana. The food is very good and diverse. Drinks are to the beach brought. The pool is not recommendable this is the beach a ... " Read moreMarch 2012
- October 2011
- " A beautiful and stylish hotel with excellent service, Very tasty food and drinks and wonderful, palmengesäumtem Caribbean beach. Highly recommended! " Read moreAugust 2011
- " ... To the Issue pool! The pool boys are small Mafiosis. They take money and reserve then the pool chairs for you! From 7 hours nearly all couches were occupied! Insolence! From the other vacations! The food was very good and diverse. The beach is well in the shot. The beach chairs well ☺ the small shops... Take enough $with. ... " Read moreMarch 2012
- " ... Punta Cana and uvero Alto: palm trees as far as the eye can see, enough chairs, broader sandy beach. the house was of high quality and edl built. The'all inclusive' leaves nothing to be desired! The food is very delicious, very fresh and diverse! Lot fruit, vegetables, fresh juices, Pastries as wheat, ... " Read moreDecember 2011
- " ... Coffee machine in the room, in case you have to wake up a need- fridge every two days filled and also on demand, if you additional what required, without extra charge. Very clean, towels in very good quality, closets with plenty of storage space. The safe was large enough for valuables, we had also a ... " Read moreDecember 2011
- " We would not hesitate to recommend this hotel. Very varied food, friendly staff, no obtrusive entertainment, great pool service. As said, a beautiful vacation. " Read moreMay 2011
- " ... always friendly and a smile on their faces. Pool, pool bar and the beach was always clean. Service even on the beach. The room was always nicely decorated and cleanliness is very important. Large selection of food and drinks " Read moreOctober 2011
- " The hotel had the proportions of a palace, a large swimming pool, suites with spacious balcony and bathroom with whirlpool. The hotel and the rooms were very ... " Read moreMarch 2011
- " Very good beach hotel in Punta Cana. Spacious rooms ( junior suite) with everything necessary comfort. Very good food, above all things also in ... " Read moreApril 2012
- " the room was big, nicely furnished and as far as clean. However disturb the somewhat moderiche odor ... " Read moreFebruary 2012
- " the rooms are spacious, and with a balcony/ large bath/ well equipped mini bar and pleasant designed Living and ... " Read moreOctober 2011
- " The hotel had the proportions of a palace, a large swimming pool, suites with spacious balcony and bathroom with whirlpool. The hotel and the rooms were very clean. The hotel staff was always friendly and helpful and tried to anticipate and fulfill the ... " Read moreMarch 2011
- 1 week
- Beach
- Hotel recommended
Beautiful hotel and beach.
The other Riu-attachments in the neighborhood can be mitbenützt. Large hotel facilities at this beach section, therefore very crowded. Swim in the sea was due to constant waves affected (yellow flag, seasonal?) Those who seek peace and quiet, is wrong here. Constant music by animationsbetrieb.
The water in the pool was until the evening opaque, was probably due to the-delighted poolbargästen. … read more
- 2 weeks
- Beach
- Hotel recommended
The service was very good. As everywhere on the world here ' as you call into the forest so it echoes out '.
Is friendly and you will you friendly accommodation.
The staff was very friendly and eager to help, although there is little foreign language skills has one always with good reason.
The cleaning of the rooms also always much trouble.In the main restaurant the food was normal for such a large
For mass tourism laid out house. Praiseworthy is here
The trouble at the cards and desserts to the day put.
The cleanliness (tablecloths) you could do a little better.
We were only in the … read more
- 3 weeks
- Beach
- Hotel not recommended
Yes the topic service... It is undisputed that there a few really great people. Foreign language skills were partly very bad. Some also spoke german, but communication is also possible.
Room cleaning with me unfortunately wasn't like that good as usual in the palace. For tips there was also nice towel figures, and the room lovingly decorated. If you do not then makes not, and the cleaning also left after. 2 time was my room not at all cleaned.
With tips are the staff much of the americans spoiled, so that a Dollar not really which worth is in comparison to my … read more
- 2 weeks
- Beach
- Hotel recommended
The staff is great. Big praise. They all speak english and spanish. At the front desk speaks the staff the black jackets spoke german. The room is cleaned daily and every day will be fun and beautiful figures on the bed built. A doctor is 24 hours in the resort. A care of children in the Riu country is also there. We had a problem with the duschdruck or wanted to have a pillow, these problems were in 30 minutes done!There are five theme restaurants. We were with the japanese and steak house. This were very good and recommendable. One … read more
- 3 weeks
- Beach
- Hotel recommended
Since opening 1-2 times per year in the hotel. Complaints were taken serious and implemented. Standard rising! Eu four stars + … read more
Information about Hotel Riu Palace Punta Cana
Hotel amenities
- Meeting/Banquet Facilities
- Shops in the hotel
- Hairdressers/Beauty salon
- Hotel safe
- Air conditioning
Room amenities
- Satellite TV
- Fan
- Minibar
- Safe
- Balcony
- Bathroom
- Hair dryer
- Wake up call/Alarm clock
- Connecting rooms
Gastronomy
- Restaurant
- Hotel bar
- Breakfast buffet
A choice of sports
- Fitness centre
- Outdoor pool
- Tennis court
Spa offers
- Spa centre
- Massages
- Beauty treatments
- Sauna
- Whirlpool
Other hotel information
- Evening programs and entertainment
- Babysitting/Child services
- Eurocard/Mastercard
- Car hire
- Currency exchange
- Wifi
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