# 3 of 33 hotels in Caracas

Hotel JW Marriott Caracas(5 stars)

Avenida Venezuela Con Calle Mohedano Caracas View on map
Average rating
Recommended
Trend

We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.4
  • Service
    4.6
  • Location
    5.0
  • Gastronomy
    4.8
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    1
  • very good
    2
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Pedro
JW Marriott Caracas: OK but not JW
  • Weiterempfohlen
  • Friends
  • Geschäftsreisen
  • May 2013
The hotel itself is mostly used by business people or people who are visiting Caracas for a short stay. All of the staff are very formal and treat guests with respect. However service is not as good as it should be. At the restaurant food takes a lot of time before it gets to the table and sometimes it gets burnt or cold as if someone forgot to handle it. Breakfast is okay, but don't expect much diversity. Sometimes there are no yogurts for example and you can notice that the orange juice is not fresh. There's also a lack ... of fresh bread most of the days. The pool itself is good but there are no ashtrays for smoking guests, even if requested. The room is top of the notch: king size bed with a really big bathroom with bath tub and shower. Great furniture. Internet is very slow and expensive. The laundry service is great, but expensive. If you refuse to leave a credit card at the front desk, they'll refuse to deliver your clothes. Overall, if you go to Caracas on business, this will be the best place to stay. You feel safe and to me it is on a great location with shopping centers and restaurants around you. Bewertung lesen
  • Service
    3.3
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Sport und Unterhaltung
    3.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    2.0
  • Gastronomie
    4.8
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    3.0
  • Lage und Umgebung
    5.3
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
Weniger anzeigen
Fred
Safe & good hotel in a good location
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Städtereisen
  • March 2012
Jw Marriott Hotel is located in the center caracas in the financial district, a very safe and clean areas of the city. In the immediate area find a McDonald's and various restaurants. The hotel has a very high standard, the rooms are top equipped and very clean. Also the heated pool in the outdoor area can convince. The service (front desk, parking of car, special requests, etc.) Leaves nothing to the imagination. Bewertung lesen
  • Service
    5.8
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Hotel
    5.3
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
    Behindertenfreundlichkeit
    5.0
  • Zimmer
    5.3
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Lage und Umgebung
    4.8
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    3.0
  • Sport und Unterhaltung
    4.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    5.0
Weniger anzeigen
Read all hotel reviews

Information about Hotel JW Marriott Caracas

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is located on the Avenue Venezuela close to Mohedano Street and Tamanaco Street in Caracas. There are plenty of restaurants, bars and links to the public transport network within easy reach of the hotel and the beach is 30 km away.
  • Ideal hotel for business trips of for pleasure. It features two towers, with 17 floors each, 269 rooms, with 134 suites. Facilities include a lobby, a 24-hour reception, a safe and lifts. A hairdresser, a bookshop, a bar, a restaurant, a café, as well as 10 conference rooms and Internet access are also provided as standard. Room and laundry services as well as concierge services and parking facilities are additionally available.
  • The rooms include an en suite bathroom with a shower and bath, a hairdryer, direct dial telephone, satellite TV, a minibar, tea/coffee maker, an ironing set, air conditioning and a safe.
  • The hotel features a pool in the grounds and guests are also able to work out in the gym as well as unwind in the solarium and sauna. The nearest golf course is 2km away.
  • Breakfast is available each morning and lunch as well as evening meals can be selected from the à la carte option.
  • American Express, MasterCard and VISA are accepted at the hotel.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Gift shop
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast in the room

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service