# 6 of 32 hotels in Caracas

Hotel JW Marriott Caracas(5 stars)

Avenida Venezuela Con Calle Mohedano Caracas View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    5.5
  • Service
    4.0
  • Location
    5.3
  • Gastronomy
    4.8
  • Sport & Leisure
    3.5

Rating breakdown

  • excellent
    0
  • very good
    2
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Pedro
JW Marriott Caracas: OK but not JW
  • Recommended hotel
  • Friends
  • Business trip
  • May 2013
The hotel itself is mostly used by business people or people who are visiting Caracas for a short stay. All of the staff are very formal and treat guests with respect. However service is not as good as it should be. At the restaurant food takes a lot of time before it gets to the table and sometimes it gets burnt or cold as if someone forgot to handle it. Breakfast is okay, but don't expect much diversity. Sometimes there are no yogurts for example and you can notice that the orange juice is not fresh. There's also a lack ... of fresh bread most of the days. The pool itself is good but there are no ashtrays for smoking guests, even if requested. The room is top of the notch: king size bed with a really big bathroom with bath tub and shower. Great furniture. Internet is very slow and expensive. The laundry service is great, but expensive. If you refuse to leave a credit card at the front desk, they'll refuse to deliver your clothes. Overall, if you go to Caracas on business, this will be the best place to stay. You feel safe and to me it is on a great location with shopping centers and restaurants around you. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    3.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    3.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    2.0
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Information about Hotel JW Marriott Caracas

Hotel Information

hotel.de

hotel.de *

Welcome to one of the finest hotels in Venezuela, the JW Marriott Hotel Caracas. Discover our downtown Caracas hotel, which soars a total of 17 stories into the city skyline while boasting contemporary accommodations blending style and functionality. Located near the financial and business districts, this luxurious hotel in Caracas, Venezuela, is also within walking distance to nearby shopping, restaurants and entertainment. Our luxurious Venezuela hotel rooms offer stylish upgrades, including Marriott's Revive® bedding. For dining, the Sur Mediterranean Grill offers a varied menu based on fresh Mediterranean options and an extensive wine list, all in a casually set atmosphere. With over 11,500 square feet of versatile event space, this luxury hotel Caracas can create the perfect setting for a business meeting or social gathering. Experience a world of comfort and luxury that only the JW Marriott Hotel Caracas can offer.Guarantee required for late arrivalParking 5.5 USD Daily
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service