# 5 of 374 hotels in Berlin - Mitte

Hotel The Ritz-Carlton Berlin(5.5 stars)

Potsdamer Platz 3, 10785 Berlin, Deutschland View on map
Average rating
Recommended
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At a glance

  • Very good price (4)
    "Very good price" found in 4 reviews
    • " We booked on a known online -travel agency to its very good price in the also the breakfast included was! The tea time in the afternoon was a especially ... " 
      6
      September 2012
    • " ... and top accommodating staff on the perfect location at the Potsdamer Platz / Sony Center to the ideal room-and restaurant facilities everything ( breakfast next to Michelle Hunziker!) , what a five star hotel on Weltsatdtniveau must offer! We were from the first to the last minute our short -stay very ... " 
      6
      August 2012
    • " ... room-and restaurant facilities everything ( breakfast next to Michelle Hunziker!) , what a five star hotel on Weltsatdtniveau must offer! We were from the first to the last minute our short -stay very satisfied and come definitely with next Occasion - keep up the good work Ladies and gentlemen! " 
      6
      August 2012
    • " Value for money is very good . Fantastic location. International audience. Convenient access, as S-Bahn, subway And main ... " 
      5.5738095238095235
      September 2012
  • Accommodating staff (1)
    "Accommodating staff" found in 1 review
    • " ... 'replacement' decided to the sister hotel Ritz -Carlton transferred and were here over not unhappy! The hotel is one of the highlights of the Berlin Hotellerie and offers from competent and top accommodating staff on the perfect location at the Potsdamer Platz / Sony Center to the ideal room-and restaurant ... " 
      6
      August 2012
  • Perfect location (1)
    "Perfect location" found in 1 review
    • " ... the sister hotel Ritz -Carlton transferred and were here over not unhappy! The hotel is one of the highlights of the Berlin Hotellerie and offers from competent and top accommodating staff on the perfect location at the Potsdamer Platz / Sony Center to the ideal room-and restaurant facilities everything ( ... " 
      6
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.7
  • Gastronomy
    5.7
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    104
  • very good
    6
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " We booked on a known online -travel agency to its very good price in the also the breakfast included was! The tea time in the afternoon was a especially ... "  read hotel review
        6
        September 2012
      • " ... and top accommodating staff on the perfect location at the Potsdamer Platz / Sony Center to the ideal room-and restaurant facilities everything ( breakfast next to Michelle Hunziker!) , what a five star hotel on Weltsatdtniveau must offer! We were from the first to the last minute our short -stay very ... "  read hotel review
        6
        August 2012
      • " ... room-and restaurant facilities everything ( breakfast next to Michelle Hunziker!) , what a five star hotel on Weltsatdtniveau must offer! We were from the first to the last minute our short -stay very satisfied and come definitely with next Occasion - keep up the good work Ladies and gentlemen! "  read hotel review
        6
        August 2012
      • " Value for money is very good. Fantastic location. International audience. Convenient access, as S-Bahn, subway And main ... "  read hotel review
        5.5738095238095235
        September 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " ... the sister hotel Ritz -Carlton transferred and were here over not unhappy! The hotel is one of the highlights of the Berlin Hotellerie and offers from competent and top accommodating staff on the perfect location at the Potsdamer Platz / Sony Center to the ideal room-and restaurant facilities everything ( ... "  read hotel review
        6
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... 'replacement' decided to the sister hotel Ritz -Carlton transferred and were here over not unhappy! The hotel is one of the highlights of the Berlin Hotellerie and offers from competent and top accommodating staff on the perfect location at the Potsdamer Platz / Sony Center to the ideal room-and restaurant ... "  read hotel review
        6
        August 2012

Great business hotel in very central location
  • Recommended hotel
  • Singles
  • Business trip
  • March 2014
Very plesant hotel for business trips to Berlin with a great breakfast. Only the wifi signal is weak in several areas of the building and therefore disconnects continiously. Overall the hotel with it's very central location is perfect for any business traveller. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Heiko
Large, loud but still good.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2014
The Ritz Carlton is a large 5 star hotel directly on postdamer platz - a. Unfortunately, it was so large, that it partly very impersonal works. The attendees are out in the lobby sometimes you like in a station concourse. The hall is the decor with lots of marble and wood, very elegant and actually complies with the classic Grand Hotel-system. I have a little designchick, as for example the hotel de Rome offers, miss. The guest structure is international, due to the fact, that Ritz Carlton an american group is, then with preference americans from. German guests are my ... feeling rather in the minority. Very pleasant to all the hustle and bustle in the lobby against, is the clublevel in the 10 floor, in which i was accommodated. One has its own small lobby with a separate check-in / - out, dining and lounge area. read hotel review
  • Hotel
    5.0

    The Ritz Carlton is a large 5 star hotel directly on postdamer platz - a. Unfortunately, it was so large, that it partly very impersonal works. The attendees are out in the lobby sometimes you like in a station concourse. The hall is the decor with lots of marble and wood, very elegant and actually complies with the classic Grand Hotel-system. I have a little designchick, as for example the hotel de Rome offers, miss. The guest structure is international, due to the fact, that Ritz Carlton an american group is, then with preference americans from. German guests are my feeling rather in the minority. Very pleasant to all the hustle and bustle in the lobby against, is the clublevel in the 10 floor, in which i was accommodated. One has its own small lobby with a separate check-in / - out, dining and lounge area.

  • Service
    6.0

    This is still the hobbyhorse the ritz -Carlton-group. As mentioned in Wolfsburg the service was very attentive and every employee is the guest personally before. Affairs or problems were solved immediately, if in your own area of competence. In the club lounge was offered a lot, so that the other facilities of the hotel did not need.

  • Room
    4.0

    Unfortunately, the rooms are with the worst on Ritz Carlton. You can tell the rooms already slow at, that in the years. The furniture was partly repulsive and the style (kirschbaum in connection with schwüsltigen american chic) a bit old-fashioned. The worst was however the bad soundproofed: you can hear the toilet flushing of the neighbors, the high-heels in the bathroom of the the obermieters, the leading locks of the room next door, etc. In connection with the fact, that many guests from overseas also at night - and leave (and americans anyway never quiet conversation), was a pleasant night's sleep hardly to be thought.

  • Location
    5.0

    The Ritz Carlton is located directly on the Potsdamer Platz and thus in the middle in Berlin. Therefore, you had the train station Potsdamer Platz s -, metro and regionalbahnanbindung directly vis a vis. Taxis are always available enough in front of the hotel and the hotel has its own underground car park. Unfortunately the hotel has no own priority, but only a limited, so if you arrive by car to rush hours already times could. If you for shopping in Berlin comes, should however a hotel with a better location; for example in the city-west close to kurfuerstendamm or friedrichtstr. Because Potsdamer Platz the shopping possibilities were very limited, so that one mostly on transport to use, if you to the two big shopping centres of berlin will get... Or one takes tütenschleppen walk across 2 kilometer simple way in purchase.

  • Gastronomy
    6.0

    As i only in the club lounge stayed, if i was at the hotel, the bar or the restaurant nothing say. If one was a tourist in the club level, you need these facilities not really, because the usual drinks (except cocktails) including champagne are clublevel included. In addition to a rum and gin-bar, where you can take or leave, with matching tonics in addition. There is a private breakfast, lunch and dinner, in the evening with small starters buffet, daily changing warm main and small desserts for dessert, so you the course in the restaurant save can, if you're not fussy. The quality of the food was excellent. Also the breakfast buffet offers everything, what you need for a good breakfast, including fresh scrambled eggs. More egg dishes could with the service to be ordered. Even at night from 10:00 p. m. was a cafeteria area open, where you can get soft drinks, coffee and fruit at any time could provide.

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Good hotel with a few weaknesses.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • January 2014
A generally good hotel, but its not always do it justice. The staff worked sometimes somewhat helpless, but very friendly and motivated. On a provide i would do, at a price of announced 70 Euro and a promised handwash, it was annoying, the inside still makeup stains and our rims were not clean. Also annoying was, that on the final bill 80 Euro estimates were. The breakfast would be upgradeable and it would have been nice, if our shower gel replenished would be, but otherwise it is a good 5 star hotel. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
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Ulrich
Unforgettable dream hotel.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2014
The entrance with marble staircase and for our time still a huge christmas tree invites you to linger. In the middle there is a wing and there is live music. Everything seemed solid and plush in dark wood and marble and is absolutely clean. The hotel has about 300 rooms. The superior room was spacious, clean and plush and also for 2 adults and a sofa bed large enough. The marble bathroom with separate shower, toilet and bath tub is great. 24h wi-fi was in it, was enough for a weekend. Average age you could hardly set, there was everything ... from 18 to 55. you can hear lots of german also english, french and russian. House has small swimming pool with counter current system and with jacuzzi. You may not with bathrobe of the rooms go. read hotel review
  • Room
    6.0

    Superior: spacious and adequate. Furniture really wood, plush, flat screen tv, dvd player,iPod-alarm clock-radio, air conditioning, large 'mini' bar, telephone by the bed, the table, in the bathroom. Everything sufficiently large even for long people.

  • Sport & Leisure
    5.0

    The small swimming pool invites you to relax, very comfortable and not crowded. The jacuzzi is ideal for morning relax. Opening hours 7-22 hours.

  • Gastronomy
    6.0

    The bar is very classy and nice, you can sit very comfortably. The brasserie for breakfast looked. Everything, what the heart desires. Cake, bread and eggs before the own eyes. Atmosphere brilliant. Cleanliness and hygiene great.

  • Service
    5.0

    The friendliness was unsurpassed, more i don't think so. A request and after 5 minutes someone outside the door and it fulfilled (for example, blanket). Room service was after the first day to late, we arrived at 4:45 p. m. again and it was still not ready. But on request directly. Lady at the front desk but it was a bit helpless, why not previously made.

  • Hotel
    5.0

    The entrance with marble staircase and for our time still a huge christmas tree invites you to linger. In the middle there is a wing and there is live music. Everything seemed solid and plush in dark wood and marble and is absolutely clean. The hotel has about 300 rooms. The superior room was spacious, clean and plush and also for 2 adults and a sofa bed large enough. The marble bathroom with separate shower, toilet and bath tub is great. 24h wi-fi was in it, was enough for a weekend. Average age you could hardly set, there was everything from 18 to 55. you can hear lots of german also english, french and russian. House has small swimming pool with counter current system and with jacuzzi. You may not with bathrobe of the rooms go.

  • Location
    5.0

    We were with the train since, station is 10 minutes by taxi to reach, cost 8,80 Euro a drive. To the shopping and night life you have to Berlin directly on the Potsdamer Platz not much to say, everything was there ☺

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Tobias
Very good, but not first-class!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
The hotel is spread over about 10 floors. Both the public areas and the rooms were clean. The staff on the whole were friendly. Wi-fi was throughout the hotel available free of charge. We had booked a double room with breakfast on a package deal. International guests, also some eminent as Heino, Heinz horrmann or Udo Lindenberg were also present. The restaurant is on the ground floor ' brasserei desbrosses, which', in which one takes also the breakfast; as well as the bar 'the courtain club' and a tea lounge. read hotel review
  • Hotel
    5.0

    The hotel is spread over about 10 floors. Both the public areas and the rooms were clean. The staff on the whole were friendly. Wi-fi was throughout the hotel available free of charge. We had booked a double room with breakfast on a package deal. International guests, also some eminent as Heino, Heinz horrmann or Udo Lindenberg were also present. The restaurant is on the ground floor ' brasserei desbrosses, which', in which one takes also the breakfast; as well as the bar 'the courtain club' and a tea lounge.

  • Location
    6.0

    Directly on the Potsdamer Platz the hotel is located a good starting point for Berlin-adventure. U/s-bahn and the bus directly at the hotel. Also shopping possibilities are plentiful. Restaurants, bars, casino, musical, philharmonic etc. Everything within 5 minutes walking distance. The sonycenter offers at any time of day interesting possibilities for the leisure activities.

  • Sport & Leisure
    3.0

    Here, i would like to 3.5 stars. In the basement there is a pool/gym/spa area. The fitness area we didn't use, but could see, that technogym equipment were available. Spa and sauna also didn't use it. The pool area consists of a small swimming pool with a counter current system. Fine temperature. There is also a jacuzzi, a very pleasant high temperature has. In this about 4-6 people. The devaluation leads the catastrophic condition of the soil. There are mosaic tiles moved, the already to a large extent out broken. Here i i am also somewhat on foot hurt. Due to the großflächigkeit and quantity of broken out of tiles you could expect, that this condition already longer should prevail. Here should be immediately remedied!

  • Service
    2.0

    For a 3 star hotel, the service was good, but here we were bitterly disappointed, which also ultimately leads, that i The Ritz Carlton Berlin only partially recommend. The management has become email (!) For the inconvenience apologized. Our room after the first night only against 4:45 p. m. cleaned, although the room had been since 09:30 was free and also 'green' identified. Unfortunately, the lady at the front desk unprofessional and good, than this inconvenience moaned. On the departure day around 11:00 suddenly the door, without, that before rung or knocking was, even though the rooms' red ' was. Unfortunately, the staff not trained accordingly, which records the rooms are available. Told me a lady from the room service, it would be the lack of information (breakfast times, information about the hotel and surrounding area, etc.) Immediately delivered to your room. Call i learned, that this information did not exist and i just go call should, if i want to know something. By e-mail of the management i then learned, that this folder from environmental protection has been discontinued and the information now in the tv system deposits are. In the room, however, was no indication to find. As they knew unfortunately not exactly, which covers in the hotel and we had to twice the housekeeping efforts, other to bring.

  • Gastronomy
    4.0

    We enjoyed the restaurant with the breakfast. It was ok. Egg dishes were prepared fresh, which partly waiting times are. Especially good i found the station, at the crepes and fresh waffles get could. We had a package including breakfast - otherwise would have breakfast per person per day with 38 Euro to book beaten. This is it despite prosecco and three juices but definitely not worth it! The restaurant is very nicely decorated, the staff were very friendly and attentive. Already on the 2. day were our liebelings -hot drinks known. Quality and choice was good, but not so outstanding, the high price to justify. In the bar we drank a cocktail, the very well mixed was. Partially developed high waiting periods. But here, too, the staff was very friendly and courteous. Rates of course quite high, but you get olives and other nibbles the cocktail enough, what the prices into perspective.

  • Room
    4.0

    We had a corner room received. These are located at the end of the Ganges, are more generous sized. The furniture is partly already older; glass partly very scratched, tables and chairs with outbreaks on the wood. Cleanliness of the room very good. Flat screen tv with sufficient variety of programs; but no hd channels. Zahnputzzeug and razor set were in the bathroom available, as well as shampoo, shower gel etc. The underfloor heating in the bathroom and toilet was very warm set, the floor in the shower was cold. Here there was a rain shower, a lime recognized had, but still okay. Unfortunately, there was in the room not the possibility, coffee or tea. This i would have expected. Each room has a private doorbell and a system of traffic lights, to the service staff to display, if the room is available, or if you don't want to be disturbed. Unfortunately the not. (see above)

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Information about Hotel The Ritz-Carlton Berlin

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Hotel The Ritz-Carlton Berlin Located in the center of Berlin, close to many of the city's major tourist attractions, the Ritz-Carlton is a luxury 5-star hotel favored by small families and couples. Surrounded by many of the city's most iconic tourist attractions, the Ritz-Carlton Berlin offers 303 guest rooms, each featuring 19th century interior design. Home to its own restaurant, spa and fitness center, boutique and bars, the Ritz-Carlton provides guests with all the luxury facilities you would expect from a 5-star hotel. Wi-Fi internet access is available throughout the hotel, including in all the guest rooms, while the reception is open 24 hours a day.
  • Location
    The Ritz-Carlton, Berlin is located on the city's busy Postdamer Platz. A short walk from scenic, historical and cultural landmarks such as the iconic Brandenburg Gate, The Sony Center and the Tiergarten (Berlin's biggest inner city park); the hotel places guests in the heart of the city's major tourist hotspots. Local metro, bus and train links also connect the hotel to other regions of the city, including the central train station and the international airport.
  • Accommodation
    The hotel offers 303 rooms, 40 of which are luxury suites, with each containing an en-suite bathroom as well as other luxury facilities including Wi-Fi connection, satellite TV, hair dryer, 24 hour room service, CD player, safe, radio alarm clock and telephone. Due to the hotel's central location, many of the guest rooms of the Ritz-Carlton provide guests with a panoramic view of the city.
  • Food and Drink
    Dating back to 1875, the hotel's Brasserie Desbrosses restaurant specializes in traditional French cuisine, though a wide range of modern international dishes are also available for breakfast, lunch and dinner. The restaurant also offers a champagne brunch every Sunday, which is available for ˆ 98 per person. Light meals and snacks can also be purchased in the hotel's two bars: the Tea Lounge and the Curtain Club.
  • Leisure
    The Ritz-Carlton, Berlin is home to a spa and fitness center, which features facial and body treatments, saunas, a private pool and modern fitness area. These facilities are free to use by all guests of the hotel. The hotel also offers two cocktail bars, The Tea Lounge and The Curtain Club.
  • Other facilities and services
    The Ritz-Carlton, Berlin provides many child friendly facilities including games, babysitting services and activities. The hotel also offers 24 hour room service, a guest car park and tourism guides.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service