# 137 of 212 hotels in Salzburg

Arena City Hotel(4 stars)

Am Messezentrum 2 5020 Salzburg View on map

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.5
  • Room
    3.6
  • Service
    4.2
  • Location
    3.7
  • Gastronomy
    3.8
  • Sport & Leisure
    3.7

Rating breakdown

  • excellent
    1
  • very good
    0
  • acceptable
    2
  • poor
    0
  • terrible
    0
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S.
The cucumbers-story.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
We went on a 4 - day break for the Arena City Hotel Salzburg decided. The situation in Salzburg and also the bus connection to the centre were completely sufficient. The rooms are extremely tired and would have urgently a renovation necessarily. The same applies to the bathroom, the unique charm of the 60er years radiates. It is clean, but fixtures and shower head bedrooms boast from lime and shower in the bath with ungewaschenem shower curtain is not everyone thing. The hair dryer/firmly installed - was outdated and has only a laues lüftchen to. For long hair certainly a ... half-day task the hair to dry. On the bed welcomed us the obligatory three long black hair of reinigungpersonals. Otherwise there was very old feather/spring core mattresses and extremely little and poor lighting in the room. I would not want anyone, that it in the dark there something in his bags must seek. In the 3. floor there is a business lounge with complimentary coffee, tea and mineral water. So far so good. On the day of our arrival was for example the mineral water in sufficient quantity available. On 2. day, however, was already the whole mineral water used and should also in the following days not be refilled. Over the same period, piled up at the same place dirty dishes, empty bottles and garbage of the guests. Similarly with the breakfast on the first day, we have very on the great service from mrs Renate and the rich selection of the buffet looking forward to it. We were after egg dishes, special orders, etc. Asked. The boiled egg was perfect and the fruit salad fresh. On the next morning however should the sheet quickly turn. Madam Renate was not there. Nor dee friendly waiters. We were the coffee pot on the table boomed, that cutlery only so rattled. No question of eggs or anything else. Cucumbers, tomatoes, yogurt in all subsequent days in exactly the same bottles again to the buffet as you the day before were cleared. The dried edges of the yogurt-bowls and doerr-cucumbers have particularly shocked. Nor was the buffet for example with bread rolls and butter refilled. Which was empty, was empty and it also remained. Overall we would not recommend this hotel. Despite low prices and central location outweighed by the disadvantages. read hotel review
  • Location
    1.7
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
  • Gastronomy
    2.5
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    1.0
  • Room
    3.8
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.8
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    1.0
    Disabled-friendly
    1.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
Close
Ingrid
I can only advise against!
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • December 2013
I had a double room for single use. There was neither a wardrobe, a mini-bar. The übergardine was from the rail and down - during my stay not repaired. The window sill was dirty, to the gardinenbrett hanging filaments. On the desk were stains, the magazine festklebte. In the bathroom leaked under the sink, stain was not eliminated and was already older. The makeup mirror was not and fell always down. I missed a slatted frame around the head higher to please, instead i found a particle board before. On the desk was an open outlet. Dangerous! The walls were ... full marks. The room was on the next to last day no longer cleaned. Broken parts of the toilet were also on the next day on the floor! I do not know, where this hotel its 4 stars. The food was not very tasty and partly cold. In the dining-hall was left trash on the floor. I would definitely not stay there again! read hotel review
  • Location
    1.5
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    2.0
  • Gastronomy
    2.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    2.0
  • Room
    2.3
    Size of the room
    2.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Service
    2.3
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
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Wolfgang
Was already much better
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • September 2013
Unfortunately, the formerly very nice hotel very run-down and dirty! I can imagine also well, that you more local staff! Too bad that you actually a great place so down come leaves! read hotel review
  • Service
    3.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    3.5
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    2.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
Close
Dagmar
Not again
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • September 2013
Very grubby, inattentive staff in the restaurant-the assigned table was not cleaned, only empty water bottles, ' soft eggs' were hard boiled, server with very deep trouser waistband and visible, broken underwear, very dirty seats in the restaurant, dirty carpets throughout the hotel... read hotel review
  • Location
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    1.0
  • Gastronomy
    1.5
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    1.0
  • Room
    3.3
    Size of the room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Hotel
    1.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Service
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
Close
Riegler Birgit
Hotel with drawbacks
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • July 2013
Unfortunately very an ageing hotel, very bad beds since only plates instead slatted frame. Wi-fi worked poorly or not at all! read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    3.0
  • Gastronomy
    3.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    1.0
  • Room
    2.8
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Service
    3.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
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Information about Arena City Hotel

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre

Spa offers

  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Express check in and check out
  • Information desk
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service