# 7 of 107 hotels in Muscat

Hotel Crowne Plaza Muscat(4 stars)

PO Box 1455 View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.5
  • Location
    4.6
  • Gastronomy
    5.5
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    13
  • very good
    8
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Perfect stay
  • Recommended hotel
  • Couples
  • Other stay
  • February 2015
We stayed here for two nights as a base for exploring Muscat and surroundings. The hotel itself is what you would expect of a 5* - great service, free WiFi and well appointed bedrooms/public areas. There were plenty of dining options although we only made use of the English Pub with its terrace overlooking the sea for bar food at sunset. There was also a very large range of breakfast options - including pork! The hotel is located in the Al Qurum district of Muscat. Walkable from the hotel is the Shatti Al Qurum promenade/beach area which has several restaurants ... as well as a Starbucks. Further afield, the Mutrah Corniche, Souk and some of the other touristy areas are about a 10 minute drive away. We had our own transport but hired a taxi once without any problems - the rates are printed in the lobby so you knew exactly what you were going to be charged. They also had details of longer trips that could be booked outside of Muscat. Overall a perfect stay and we will definitely return if in Muscat again. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
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Amr
Excellent Location
  • Recommended hotel
  • Singles
  • Other stay
  • May 2014
Excellent Location, Very Good Beach View, I recommend this hotel for Cleanliness & linen change, Size of the room, Room amenities (TV, balcony, safe, etc.), Variety of food and drinks, and for Overall cleanliness in the restaurant and in the dining areas. read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Kate
Recommended hotel!
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
The breakfast was great. Free wifi everywhere. Great pool and private beach. Rooms a bit dated and not quite up to 5* read hotel review
  • Location
    6.0

    Excellent location for holiday. Close to beach.

  • Room
    3.0

    Musty smell. Bathroom door was a sliding door that didn't shut properly so limited privacy. Lower quality than expected for a 5* hotel.

  • Service
    6.0

    Hotel provide free shuttle to tourist sights. Friendly staff.

  • Sport & Leisure
    5.0

    The pool was brilliant and not crowded when we stayed.

  • Hotel
    5.0

    The breakfast was great. Free wifi everywhere. Great pool and private beach. Rooms a bit dated and not quite up to 5*

  • Gastronomy
    6.0

    Only had breakfast but that was great!

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Sandra
Lovely location overlooking sea and private beach
  • Recommended hotel
  • Families
  • City break
  • April 2014
This hotel has a private beach (a lot of steps down) as well as a pool and gym. It was very friendly and the customer service excellent - we had a minor problem with the room for our teenagers which was resolved quickly and wasn't a major issue however the hotel still sent fruit and a bottle of wine to our room for the inconvenience! We tried the Italian, Iranian and buffet restaurants - the Italian and Iranian were very good, the buffet was ok but had better (long wait at cooking stations for seafood). We had club rooms and ... I would recommend the extra if you have children - in the Club lounge soft drinks and snacks are available all day and also lunch, afternoon tea and evening appetizers which with thirsty and hungry teenagers helps the wallet a bit! You can walk to another local beach and hire jet ski's as well as do other water sports so for older children is good. There is a hotel bus to the shopping malls/souk but we got a taxi (not as cheap as Abu Dhabi/Dubai) as timing wasn't convenient and the Concierge can book excursions. We did the sunset dhow trip along the coast which we all enjoyed. The hotel is a bit eighties I suppose but the location makes up for it and the room was large enough and well equipped and the location and sea view from our room made up for it. We would stay there again. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Martin
Almost a dream hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
Beautiful hotel, already a bit older, but very well kept. Pleasant guests, international, mostly couples and families. Attentive, friendly staff. Rooms fine. Breakfast delicious. Unfortunately not so good, no restaurants etc.. Nearby, if you wanted to do something or to eat out is the taxi (muscat old town etc. Minutes 13 kilometer away). Over christmas/new year very busy - reserve for competition, if it denied is no later than 12 hours without beach chairs there. Many children, so if you wanted it quiet would be for another hotel. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    2.5
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    4.0
Close
Anthony
Great short holiday
  • Recommended hotel
  • Families
  • City break
  • August 2013
Hotel is modern, offering club room access, great pool area and enclosed beach. read hotel review
  • Gastronomy
    6.0

    The food was exceptional and varied, including western dishes, pork, local produce. Specialised restaurants and "pub" bar offer varied opportunity for all tastes. All have balcony seating to enjoy an elevated view of the scenery, looking over the cornice and the sea.

  • Hotel
    5.0

    Hotel is modern, offering club room access, great pool area and enclosed beach.

  • Service
    6.0

    The staff are very friendly and many local Omani work at all levels of hotel staff, providing a great source of "local" knowledge.

  • Room
    5.0

    Very clean with standard room types, however we took a suite with a single bed made up in the lounge area. The suite occupied the rooms at the city end of the hotel with views of the city corniche (along the seafront), sea view and city view. Suite had huge master bathroom, kitchen, lounge area and extra bathroom. 2 x TV, fridge, microwave, air con, tea and coffee making facilities. Balconies with city view and sea view

  • Sport & Leisure
    5.0

    The sports hall has squash and gym facility and there are other areas on the beach and around the pool for table tennis, tennis and beach sports. All equipment is available free of charge.

  • Location
    5.0

    Hotel is situated on a small rocky elevation looking over the sea and city. Taxi from airport and old town, new town are within easy distance by taxi.

Close
Renate
Enhance
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
The first night we had a normal 'eco room' on andeeren day us the front desk asked, whether we for little money a upgrade to a suite with a view of the sea and as a bonus there are on the 6. floor the whole day food and soft drinks for free. From 18:00 until 20:00 o'clock there were drinks for free, we have the taken into account and didn't regret it. Breakfast is in the quality absolutely great. However a beer at the pool bar hefty price i think 8 Euro, but if i travel there on ... Oman drive i know that alcohol is expensive. We really enjoyed it only the pool could have been bigger, but that was the complaining on a high level. The souk and the large mosque visit. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Thorsten
Ups and downs
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • February 2013
The hotel is somewhat older but otherwise in good condition. Careful, same room type has very different room. Room with sea view are larger. Price beach chairs in the muscat level. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    4.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    3.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
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Read all hotel reviews

Information about Hotel Crowne Plaza Muscat

Hotel Information

Hotel News

04/12/2014:

We are glad to inform our guests, that we have successfully completed the renovations for our rooms and meeting facilities.

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Amenities

Hotel amenities

  • Total number of rooms: < 300
  • Garden
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Gift shop
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • Radio
  • Cable TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Fridge
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm
  • Shower

Gastronomy

  • Welcome cocktail
  • Restaurant
  • Number of restaurant seats altogether: < 300
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court
  • Sand

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • English
  • Early check in
  • Late check out
  • Express check in and check out
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Ocean
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service