# 10 of 27 hotels in Akumal / Riviera Maya

Hotel Oasis Tulum(4.5 stars)

Km. 251 Carretera Chetumal Puerto Juarez � Show map
Hotel Pictures - Hotel Oasis Tulum
Average
Recommended
Trend

At a glance

  • Super nice hotel (8)
    "Super nice hotel" found in 8 reviews
    • " Super nice hotel to relax! If you're looking for peace and relaxation away from the mass tourism are looking ... " 
      4.8999999999999995
      April 2011
    • " ... food are virtually around the o'clock. The only drawback is located in the service of the dining area. The appointment of a very long time consuming may take or even forgot to bring. Otherwise great hotel for those seeking peace!!! " 
      4.8999999999999995
      April 2011
    • " In particular the staff has a strong praise rating: the staff members were very friendly and attentive. The complex of the hotel is beautiful and very well-kept and the hotel's own beach a dream. " 
      5.5
      November 2011
    • " In particular the staff has a strong praise rating: the staff members were very friendly and attentive. The complex of the hotel is beautiful and very well-kept and the hotel's own beach a dream. " 
      5.5
      November 2011
    • " In a five star hotel the safe should be free. The minibar is every day filled by. " 
      4.166666666666667
      December 2011
    • " Trips not in the hotel book! if the expectations at a five star hotel not so high, then you can get good vacation make. we would however not really OK vacation make. " 
      4.166666666666667
      December 2011
    • " ... feet, if you tip, nevertheless it is of course, as life. You should speak English or Spanish, to be understood. the cleaning of the rooms was moderate to good. We were hoping for more from a five star hotel . the front desk took our complaints for strong noise the air conditioning and dirty bed ... " 
      4.833333333333333
      January 2012
    • " ... queue at 18,15, since there are not many tables. Asian restaurant: here we ate. There were 2 different appetizers and 2 different main courses. The food was as in all à la carte restaurants the hotel was very nice prepared and taste of the food are really good. If Chinese or Thai food is expected ... " 
      4.833333333333333
      January 2012
  • Good food (4)
    "Good food" found in 4 reviews
    • " quiet location direct at the beach. Many comfortable chairs. unfortunately a little out of the way. The next town is only reachable by taxi. Clean, large, attractive rooms. Very friendly staff. Good food . Discreet animation. " 
      5.183333333333334
      March 2011
    • " There was theme restaurants and a large dining room, this were enough for us. All the great food and beverage choices were reasonable, unfortunately the food was almost always cold. " 
      4.166666666666667
      December 2011
    • " Good hotel with good food and beautiful beach " 
      4.833333333333333
      January 2012
    • " ... course. We were happy with the food. It is a pity, that the hotel no Italian CD features, it was not very suitable music. Mexican/Brazilian restaurant: we ate here once Mexican and Brazilian. The food was good , the service both times was OK. You have to know, remember that you are in the à la carte ... " 
      4.833333333333333
      January 2012
  • Very friendly staff (3)
    "Very friendly staff" found in 3 reviews
    • " quiet location direct at the beach. Many comfortable chairs. unfortunately a little out of the way. The next town is only reachable by taxi. Clean, large, attractive rooms. Very friendly staff . Good food. Discreet animation. " 
      5.183333333333334
      March 2011
    • " To us the staff were always very friendly (also without previous tips ). Also special wishes were gladly and the extent out fulfilled. ... " 
      5.833333333333333
      October 2011
    • " the staff were friendly . With German you can't communicate. Only with English or Spanish. There was no at the front ... " 
      4.166666666666667
      December 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.4
  • Location
    4.4
  • Gastronomy
    5.1
  • Sport
    4.6

Rating breakdown

  • Excellent
    6
  • Very Good
    7
  • Acceptable
    2
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
  • " Super nice hotel to relax! If you're looking for peace and relaxation away from the mass tourism are looking ... "  Read more
    4.8999999999999995
    April 2011
  • " ... food are virtually around the o'clock. The only drawback is located in the service of the dining area. The appointment of a very long time consuming may take or even forgot to bring. Otherwise great hotel for those seeking peace!!! "  Read more
    4.8999999999999995
    April 2011
  • " In particular the staff has a strong praise rating: the staff members were very friendly and attentive. The complex of the hotel is beautiful and very well-kept and the hotel's own beach a dream. "  Read more
    5.5
    November 2011
  • " In particular the staff has a strong praise rating: the staff members were very friendly and attentive. The complex of the hotel is beautiful and very well-kept and the hotel's own beach a dream. "  Read more
    5.5
    November 2011
  • " In a five star hotel the safe should be free. The minibar is every day filled by. "  Read more
    4.166666666666667
    December 2011
  • " Trips not in the hotel book! if the expectations at a five star hotel not so high, then you can get good vacation make. we would however not really OK vacation make. "  Read more
    4.166666666666667
    December 2011
  • " ... feet, if you tip, nevertheless it is of course, as life. You should speak English or Spanish, to be understood. the cleaning of the rooms was moderate to good. We were hoping for more from a five star hotel. the front desk took our complaints for strong noise the air conditioning and dirty bed ... "  Read more
    4.833333333333333
    January 2012
  • " ... queue at 18,15, since there are not many tables. Asian restaurant: here we ate. There were 2 different appetizers and 2 different main courses. The food was as in all à la carte restaurants the hotel was very nice prepared and taste of the food are really good. If Chinese or Thai food is expected ... "  Read more
    4.833333333333333
    January 2012
  • " ... the staff was always helpful. Playa del Carmen it takes about 35 kilometer, with the bus in about 30 minutes, for a total cost about 1.80 €, to reach. To akumal is about four to five kilometer. The beach was cleaned every morning from trash. The pools were cleaned every day. Cocktails and food are virtually around the ... "  Read more
    4.8999999999999995
    April 2011
  • " To us the staff were always very friendly (also without previous tips ). Also special wishes were gladly and the extent out fulfilled. ... "  Read more
    5.833333333333333
    October 2011
  • " the staff were friendly. With German you can't communicate. Only with English or Spanish. There was no at the front ... "  Read more
    4.166666666666667
    December 2011
  • " There was theme restaurants and a large dining room, this were enough for us. All the great food and beverage choices were reasonable, unfortunately the food was almost always cold. "  Read more
    4.166666666666667
    December 2011
  • " Good hotel with good food and beautiful beach "  Read more
    4.833333333333333
    January 2012
  • " ... course. We were happy with the food. It is a pity, that the hotel no Italian CD features, it was not very suitable music. Mexican/Brazilian restaurant: we ate here once Mexican and Brazilian. The food was good, the service both times was OK. You have to know, remember that you are in the à la carte ... "  Read more
    4.833333333333333
    January 2012
  • " The hotel has a main restaurant ( buffet), 5 à la carte restaurants, of which 2 are in the same place and thus alternately ... "  Read more
    4.833333333333333
    January 2012
  • " ... a beachfront room direct at the beach and with wonderful view of the sea. It is one of the best and most expensive room. It has however worth it, since the other rooms seemed to be still older. the room was massive. We had 2 King beds. The shower was very special, because it is open. (inclusive view of the ... "  Read more
    4.833333333333333
    January 2012
4.6
Rated:  
  • 2 weeks
  • Other
  • Hotel recommended
Very beautiful hotel, unfortunately very isolated. Without the bus or taxi is not in the next town. Staff and facilities really good, entertainment kept within limits. The wonderful pool your peace. The staff are typically mexican very friendly. Extras such as internet are outrageously expensive (10 $/ h). Breakfast, lunch and in the evenings always good fresh food. Snackbars ok. Beach is also great, but it was a little windy, when we were there. Recommendation. … read more
Claudio
Switzerland
  • Couple
  • Age 19-25
4 Other hotel reviews
4.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
the staff were too many friendly, even without a tip. One must not expect, that they kiss the feet, if you tip, nevertheless it is of course, as life. You should speak English or Spanish, to be understood. the cleaning of the rooms was moderate to good. We were hoping for more from a five star hotel. the front desk took our complaints for strong noise the air conditioning and dirty bed serious.(it had at our arrival Blood on the bed sheets) at the air conditioning something was made, it was however afterwards loud, so that we in the night never … read more
Astrid
Germany
  • Couple
  • Age 36-40
1 Other hotel reviews
4.2
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
the staff were friendly. With German you can't communicate. Only with English or Spanish. There was no at the front desk the German could speak. The cleaning of the rooms was all right. We had a evening there was no water in the bathroom, we at the front desk reported, it is however no one came. Even after the air conditioning no one has looked.There was theme restaurants and a large dining room, this were enough for us. All the great food and beverage choices were reasonable, unfortunately the food was almost always cold.In a five star hotel the safe … read more
Rebecca
Germany
  • Couple
  • Age 26-30
3 Other hotel reviews
5.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
As I have already mentioned: from staff we are enthused. It was friendly, efficient and always ready to help. As something water from the ceiling over the shower dripped we reported this at the front desk and the problem was immediately fixed.At the buffet was something there for every taste. Hardly was the breakfast at 10:30 o'clock past, had the snack bar by the pool open, with fries, Burgers, sushi, etc. In addition come still some restaurants the following at short notice Registration also can be used: amongst others a gourmet restaurant, Brazilian, Italian and Asian.The size of the rooms … read more
Cathy & Uli
Germany
  • Couple
  • Age 31-35
1 Other hotel reviews
5.8
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
To us the staff were always very friendly (also without previous tips ). Also special wishes were gladly and the extent out fulfilled. You should however at least the English (still better the Spanish ) language, because German was not spoken, what one 15000 kilometer from Germany away also not admit. in the dealing with complaints it is very much to their own tune, the one the staff opposite used. With friendliness we always came to the goal, faithfully to the slogan :' as the forest comes... '.Four theme restaurants (asian, Italian, Mexican-Brazilian, gourmet ) and a buffet restaurant offered one … read more
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Information about Hotel Oasis Tulum

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Hotel description *

  • Location
    Located in the heart of the Riviera Maya and right on one of the area's most beautiful beaches, the hotel is located 15 km from the Tulum Archaeological zone and 30 km from Playa del Carmen, which is renowned for its nightlife. The centre of Cancún is a 90-minute drive away and Cancún International Airport is 110 km away.
  • Facilities
    This hotel features a magical, chilled out ambience and unparalleled natural beauty. Managed according to very high quality standards, the hotel offers modern Mexican-style bedrooms, 5 restaurants, 8 bars, 2 Kin Ha spas, a temazcal (Maya steam bath), a golf practice area, pools, an entertainment program, a theatre, 1 tennis court and 1 multiuse court, a magnificent beach and 1 shop.
  • Rooms
    The spacious and modern rooms in Mexican style all come with an en suite bathroom with a hairdryer and toiletries. In addition, a hire safe, a king-size bed or two queen-size beds, a minibar, and centrally regulated air conditioning are also included in all accommodation units as standard.
  • Sports/Entertainment
    Leisure options include a little gym and two spas with massage offerings. In addition, there are 3 outdoor swimming pools, two poolside snack bars, and a terrace with sun loungers laid out ready for use. Sun loungers and parasols are also available on the beach in front of the building. Guests may also try golf, volleyball, tennis, basketball, kayaking, canoeing, diving, fishing, surfing, and snorkelling. A varied entertainment programme is additionally on offer for adults.
  • Meals
    It is possible to book all-inclusive stays.
  • Payment
    American Express, MasterCard and VISA are accepted as methods of payment.
  • How to get there
    There is only one road that exits from Cancún International Airport. Leaving the airport, pass a number of billboards and approach Highway 307 (Carretera Federal Chetumal-Puerto Juárez) and a highway overpass. Turn right before the overpass. Continue on Highway 307, heading south.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Fan
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Children welcome
  • Newspaper
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