# 1 of 212 hotels in Salzburg

Austria Classic Hotel Hölle(4 stars)

Dr. Adolf - Altmann Strasse 2 5020 Salzburg View on map
Average rating
Recommended
Trend

At a glance

  • Every member of staff is friendly and helpful (1)
    "Every member of staff is friendly and helpful" found in 1 review
    • " Without exception every member of staff is friendly and helpful . All rooms and passageways are fresh, clean and tidy. The restaurant is excellent in terms of ... " 
      5.8
      October 2012
  • Clean and tidy (1)
    "Clean and tidy" found in 1 review
    • " Without exception every member of staff is friendly and helpful. All rooms and passageways are fresh, clean and tidy . The restaurant is excellent in terms of both quality and value. " 
      5.8
      October 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.7
  • Location
    5.1
  • Gastronomy
    5.6
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    91
  • very good
    18
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Without exception every member of staff is friendly and helpful. All rooms and passageways are fresh, clean and tidy. The restaurant is excellent in terms of both quality and value. "  read hotel review
        5.8
        October 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Without exception every member of staff is friendly and helpful. All rooms and passageways are fresh, clean and tidy. The restaurant is excellent in terms of ... "  read hotel review
        5.8
        October 2012
Iris
Austria Classic Hotel Hölle
  • Recommended hotel
  • Singles
  • Proof of booking
  • Other stay
  • October 2014
The light in the bathroom is very dark; unfortunately it is unsuitable for Make-Up and Shaving or something like this. When I told this at the reception when I was at the check-out, the reaction was very friendly and the receptionist noticed my reference. The room was a little loud because it was right next to the lift and the main entrance. So I asked for a quiet room for my next stay - this was noticed promptly I could book the next stay very easy and my desire for allergy bedding was immediately noted and stated in the reservation ... confirmation. The food was good but the portions were quite small compared to the price. I missed a selection of salad for starter or main course but will ask during my next stay. Everyone was very friendly. The food was delivered very fast normaly. Only on Sunday lunch it took very long time. Sitting outside in the garden was nice in the warm october sun. read hotel review
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Sonja
Always again with great pleasure!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • April 2014
For the umpteenth time we were happy and will definitely go back to guest. From the construction has already always friendly hotel has increased (the construction was not noticeable as a guest also disturbing, on the contrary, the kids were shown the construction, explained everything, etc. ). The rooms are like always tidy and also special requests, no matter, whether large or small and apparently guests will easily fulfilled. Fast an answer for questions, and you feel well taken care of and looked for and found a welcome. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Dirk
Hotel Salzburg city break.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2014
The room itself was clean, but unfortunately were the windows were already very clear mould-pure available. Therefore clear devaluation of the cleanliness. For a city break good hotel. By public transport is you quickly in the city. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Thomas
Hotel hell, Salzburg.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
The room was at the time of the surrender completely dirty and repulsive, nice hotel, errors can happen. read hotel review
  • Service
    4.7
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    3.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
Close
Gerhard
Decent hotel for short stay.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
Floors in bathroom and room was not clean! Carpet dusty and stained, floor tiles bathroom blutspritzer, partly dirty and schimmelbefallene joints in the wet rooms. read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
    Disabled-friendly
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Austria Classic Hotel Hölle

Hotel Information

hotel.de

hotel.de *

Small, familar, modern **** city hotel on the southern edge of the city center, with restaurant (traditional Austrian cuisine) bar and Gastgarten. Buffet breakfast from 07:00 bis 10:30 clock.Sufficient free parking, and from December 2013, underground parking available (fees apply).In-house sauna and bicycle rentals are also available! Ideally situated on the South edge of Salzburg town centre,(1,5 km) we will ensure that you have a successful ****-stay in our Austria Classic Hotel Hölle. Look forward to an exceptionally good time. Walking distance to the OlD Town is app. 25 min. by car app. 8 min. and 120 meters from the hotel you find a public bus station.   Business hours of reception: On business days: from 06:00 to 23:30 On the weekend: from 06:00 to 23:30
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Catering service

Spa offers

  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Airport transfer
  • Car hire
  • Ticket service
  • Information desk
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Laundry service