# 2 of 211 hotels in Salzburg

Austria Classic Hotel Hölle(4 stars)

Dr. Adolf - Altmann Strasse 2 5020 Salzburg View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.5
  • Service
    5.7
  • Location
    5.1
  • Gastronomy
    5.6
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    96
  • very good
    19
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Iris
Austria Classic Hotel Hölle
  • Recommended hotel
  • Singles
  • Proof of booking
  • Other stay
  • October 2014
The light in the bathroom is very dark; unfortunately it is unsuitable for Make-Up and Shaving or something like this. When I told this at the reception when I was at the check-out, the reaction was very friendly and the receptionist noticed my reference. The room was a little loud because it was right next to the lift and the main entrance. So I asked for a quiet room for my next stay - this was noticed promptly I could book the next stay very easy and my desire for allergy bedding was immediately noted and stated in the reservation ... confirmation. The food was good but the portions were quite small compared to the price. I missed a selection of salad for starter or main course but will ask during my next stay. Everyone was very friendly. The food was delivered very fast normaly. Only on Sunday lunch it took very long time. Sitting outside in the garden was nice in the warm october sun. read hotel review
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Anna
Very nice and helpful
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2014
The bathrooms are very superficially cleaned. The traffic noise is very annoying in some rooms. Staff is very courteous and friendly. read hotel review
  • Location
    4.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Sonja
Always again with great pleasure!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • April 2014
For the umpteenth time we were happy and will definitely go back to guest. From the construction has already always friendly hotel has increased (the construction was not noticeable as a guest also disturbing, on the contrary, the kids were shown the construction, explained everything, etc. ). The rooms are like always tidy and also special requests, no matter, whether large or small and apparently guests will easily fulfilled. Fast an answer for questions, and you feel well taken care of and looked for and found a welcome. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Dirk
Hotel Salzburg city break.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2014
The room itself was clean, but unfortunately were the windows were already very clear mould-pure available. Therefore clear devaluation of the cleanliness. For a city break good hotel. By public transport is you quickly in the city. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Thomas
Hotel hell, Salzburg.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
The room was at the time of the surrender completely dirty and repulsive, nice hotel, errors can happen. read hotel review
  • Service
    4.7
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    3.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
Close
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Information about Austria Classic Hotel Hölle

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Catering service

Spa offers

  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Airport transfer
  • Car hire
  • Ticket service
  • Information desk
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Laundry service