# 10 of 81 hotels in Playa de las Americas

lti Hotel Gala(4 stars)

Avenida Arquitecto Gómez Cuesta, 3 38660 Arona View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    5.1
  • Location
    5.3
  • Gastronomy
    5.1
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    425
  • very good
    141
  • acceptable
    46
  • poor
    20
  • terrible
    1
Read all hotel reviews

The most helpful positive review

6

Gladly again, we were satisfied with everything! Food was excellent!. The entertainment program every evening was also very good. Location was perfect. Very recommendable. We want soon again. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8

We would not recommend this hotel. Food was cold, but there is the possibility of walking along microwave nachzu warm. Some of the staff was very friendly, the large eachtungund but not unfriendly. Room with a view of the sea South side are very loud. Music until five o'clock in the morning. …  read hotel review

read more Acceptable, Poor, Terrible reviews
EWG
Relaxing Holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
We spent our holidays several times in this hotel (Alexander Club is recommendable) The hotel management is doing utmost effort to bring a variety of animation in the evening which is highly appreciated by customers. The live music groups varies day to day and invites people to the very good dancefloor. The hotel is located in the centre of lively 'las Americas'. We enjoyed our stay and already look forward to our next stay later this year. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
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Claire
Brilliant stay!
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
Lovely hotel, room very comfortable and good size. Staff were very friendly and attentive. read hotel review
  • Room
    6.0

    Just the right size for us and cleaned very well each day.

  • Location
    6.0

    Close to everything, we walked to Los Cristianos and there was a bus for trips that was very local.

  • Gastronomy
    6.0

    The restaurant was brilliant, we all found something we liked even with 2 very fussy eaters, and it gave my children an opportunity to foods they may not normally have access to.

  • Hotel
    6.0

    Lovely hotel, room very comfortable and good size. Staff were very friendly and attentive.

  • Service
    6.0

    Staff were very friendly and really made our stay special. Rooms were cleaned and even my children's teddies were put back on the bed after being made.

  • Sport & Leisure
    6.0

    The pools were lovely and never too crowded. My children loved the mini disco each night and we all enjoyed quite a few of the other entertainments in the evening.

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Trevor`
Tenerife Winter Break
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
Stopped in a double room, beds were ok. room clean, and kept clean by the maids. Floor was a laminate flooring, which needs repairing as the joints have moved, but ok. Mini bars in both rooms not used, but not stocked very well. Bathroom clean, small issue with sink tap lever being vey still but worked ok, shower head strange but worked. External doors lead onto a patio terrace, had a set of four chairs and one small table outside, no sunbeds in this area. Overall rooms were ok but need a little updating. Staff both in the dining area ... and bars were very good, food was always hot and replaced and a good choice of breakfast available. Pool area was good except for people smoking, in this day the hotel should have a smoking area. This did spoil some days by the pool. WiFi is free in a small location but when lots of users the connection was very slow, so paid for WiFi which was expensive. Should be free in this day and age. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    4.3
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
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Bart
Very good hotel and a perfect price-quality rate
  • Recommended hotel
  • Couples
  • Other stay
  • March 2015
From the arrival until our departure, we were treated as king and queen. No remarks possible on the attitude of the staff of Hotel Gala. The hotel is clean and everything is done for the comfort of the guests. Breakfast and evening-meal offer a great choice and the show-cooking is fine. Shows in the evening are nice. The wellness and fitness offer you an extra when the weather is not perfect. The swimming-pool is nice and clean and the matress and towel are OK. The room with terras is well sized and the bathroom is OK. Just one global remark: ... the free wifi is much to slow and a 4-star hotel could offer more quality at this point. read hotel review
  • Service
    6.0

    No remarks possible. Staff is friendly, speaks several languages. When you ask something, they solve the problem in a short time. Very good room cleaning!

  • Hotel
    5.0

    From the arrival until our departure, we were treated as king and queen. No remarks possible on the attitude of the staff of Hotel Gala. The hotel is clean and everything is done for the comfort of the guests. Breakfast and evening-meal offer a great choice and the show-cooking is fine. Shows in the evening are nice. The wellness and fitness offer you an extra when the weather is not perfect. The swimming-pool is nice and clean and the matress and towel are OK. The room with terras is well sized and the bathroom is OK. Just one global remark: the free wifi is much to slow and a 4-star hotel could offer more quality at this point.

  • Location
    4.0

    It's a 15 minutes drive with the taxi from te airport to the hotel. The distance to the shopping zone and the beach is very short end the way trough by the CC Gala is perfect. The distance to the bus station is very reasonable too. From here you can strat a lot of excursions with the public busses. Veronicas can give some noise if the wind comes from the sea-side.

  • Room
    5.0

    Nice size of the room. Full equipment, however a water-heater/coffee-machine might be interesting in the room.

  • Gastronomy
    5.0

    The quality and quantity of the food and drinks is very good. Nice and clean restaurant. Service at the pool-side is OK.

  • Sport & Leisure
    6.0

    No remarks at all. Great choice of leisure activities, good team. Nice swimming-pool.

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Carole Rank
Upmarket and desirable hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2015
Great room, definitely worth having a superior room No 434 - sun stays on the balcony until 6.00 p.m. and you get free use of the brilliant spa, otherwise you get the road view/possible noise from the opposite bar/club. Cleanliness great, nothing too much trouble for the staff. Food great - good choice, as I am particular what I eat. Great chef in the evening who has lived in Brighton, a real sweetie with a wonderful personality! Most of the guests were from Germany and Baltic countries, no problem, except some do like to smoke by the pool ..., which I found a bit distracting and had to move my sun bed away from the puffers! read hotel review
  • Sport & Leisure
    6.0

    Good activities if you wanted them - I was there to chill out Beach beds/towels good, but you do have to be naughty ans reserve them if want a certain spot. Decking area good and very comfortable. Kept clean and pool water clean.

  • Room
    6.0

    Very good, would stay in room 434 - nice balcony could see the sea and swimming pool. My friends joined us for tea/drinks, which was great in the afternoon. Used the safe, didn't need minibar. Rooms might need to be updated soon, would have been appreciated if they had an English television station to watch, except for BBC world news, very boring as it was repeated every two hours. Hotel didn't really cater for English speaking guests, except for the lift which said the no.of your floor in English!

  • Service
    6.0

    Staff very efficient and friendly and they spoke a multitude of languages. Room cleaning excellent. I asked for a key to fridge to keep medicine in - no problem, which was helpful as I kept some milk in there, so with my travel kettle, I was able to have my early morning cuppa - just bring your tea bags from home. My only grudge was that the gym didn't open until 10.00 a.m. - I like to go there before breakfast, but alternatively you can walk along the whole of the front coastline/beach to get some exercise!

  • Hotel
    6.0

    Great room, definitely worth having a superior room No 434 - sun stays on the balcony until 6.00 p.m. and you get free use of the brilliant spa, otherwise you get the road view/possible noise from the opposite bar/club. Cleanliness great, nothing too much trouble for the staff. Food great - good choice, as I am particular what I eat. Great chef in the evening who has lived in Brighton, a real sweetie with a wonderful personality! Most of the guests were from Germany and Baltic countries, no problem, except some do like to smoke by the pool, which I found a bit distracting and had to move my sun bed away from the puffers!

  • Gastronomy
    6.0

    All good stuff - as written above Excellent waiters and chef - good choice Good selection of Fish, as I don't eat meat - good vegetables/salad etc Great food in evening freshly prepared and very tasty.

  • Location
    6.0

    Very good location, as we didn't want to hire a car - many shops and facilities. Did a lot of walking to walk off dinner at night and the shops are open to 10.00 p.m., which was good. Went to Santa Cruz by bus, which was great for the day and we had a good time at the main department store and also visited The Military Museum, which was excellent because it was free! but we didn't find Nelson's lost arm, but saw the captured English Flag which was interesting.

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Speeckaert Rudi
Recommandable
  • Recommended hotel
  • Couples
  • City break
  • March 2015
Very clean room Food was excellent Hotel was fully booked must have its reason read hotel review
  • Gastronomy
    5.0

    Buffet is excellent daily variety

  • Location
    5.0

    Central, close by bars and shops

  • Room
    5.0

    The only thing we missed was BVN television and free WIFI in the room

  • Service
    5.0

    Service was good however we think some of the personnel do no understand the English language very well

  • Hotel
    5.0

    Very clean room Food was excellent Hotel was fully booked must have its reason

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Tatjana Gojković
The Miracle of Tenerife
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
My family and I visited Tenerife this January. It is the island with an eternal spring and the temperature is very pleasant. Hotel Gala is situated at the excellent location, near the sea. We rented a car to travel around the entire island. We enjoyed ourselves very much at the hotel. There are many green areas both outside and inside of the hotel. There are three outdoor swimming pools (one is for children, and the other with warm water). Food is fantastic. Staff is extremely friendly and hospitable. They organized entertainment programme every night after dinner. We felt very happy ... there and we would recommend this hotel to everyone and we hope that we will come back. Tatjana G., Serbia read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Tiziana
I recommend this hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
My little boy and I have just returned from our stay at the Hotel Gala in Tenerife. We had a lovely time there. What I liked the most about that hotel was the very friendly, smiley, helpful and professional staff. They made us feel very welcome and comfortable there. I was particularly impressed with the animation team and with the way they entertained and looked after my child (who is 5) who was only too happy to attend their mini-club and participate in all the activities they organised for the children there, including the mini-disco at night. Thank you for ... making our stay so pleasant and thank you for being so kind, helpful and friendly. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
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Josef
Overall just beautiful
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2014
I You can have a great vacation in this hotel Food was totally delicious Staff were very friendly Short walk to the beach read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Frank
Hotel Gala, I hope we meet again soon.
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Our stay in hotel Gala was very nice, De areas in the hotel, pool, room are very nice decoraded en clean. The food was very tastfull en various. And the friendlynes from the personel restaurant, reseption where super, that's for me very important. We had a super holiday in hotel Gala, only the weather was not very good, but i hope we can soon visit Tenerife again. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Read all hotel reviews

Information about lti Hotel Gala

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Number of hotel bars altogether: 2
  • Cafe

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Hammam
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Honeymoon
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper