# 8 of 80 hotels in Playa de las Americas

lti Hotel Gala(4 stars)

Avenida Arquitecto Gómez Cuesta, 3 38660 Playa de las Americas Teneriffa View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.1
  • Location
    5.3
  • Gastronomy
    5.1
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    437
  • very good
    157
  • acceptable
    43
  • poor
    14
  • terrible
    1
Read all hotel reviews

The most helpful positive review

6

Gladly again, we were satisfied with everything! Food was excellent!. The entertainment program every evening was also very good. Location was perfect. Very recommendable. We want soon again. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8

We would not recommend this hotel. Food was cold, but there is the possibility of walking along microwave nachzu warm. Some of the staff was very friendly, the large eachtungund but not unfriendly. Room with a view of the sea South side are very loud. Music until five o'clock in the morning. …  read hotel review

read more Acceptable, Poor, Terrible reviews
Eddy
Thank you for a lovely time Gala!
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
We stayed in this hotel for several times and it was always a pleasure to return. The people (in the reception, in the restaurant, in the bars and room cleaners) are extremely friendly and helpful. We feel that the hotel must look after the personnel; otherwise we should not meet the same people who worked there for over fifteen years! The rooms are comfortable and very clean. The food is excellent. I know there are a lot fancier hotels, but in Gala you feel at home and a king at the same time. Lots of people return in Gala over ... and over again and become friends of each other. Thank you for a lovely time Gala! See you later! read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
Close
Glen
Good time had at the Gala Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
The hotel has been refurbished since we were there last time it has been done to high standard, nice and bright modern .we have stayed here 6-7 times and the only complaint happened this time ,the food was not up to standard it was not hot ,shortage of plates bowels etc the plates for mains were cold and dessert plates were warm . On a whole this hotel is excellent and the food problem won't put us off for next year . read hotel review
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
Close
Eva
Quiet pleasant hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
This was our 3rd time in the gala. Food is good staff friendly. Very quiet. If you want to get away from the nightlife and just have a quiet holiday this is the place for you. Not many English people and only 2 English speaking tv chanels nevertheless it was perfect for us read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
Close
Roger
Excelent family hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2015
Me qnd my family really enjoyed our stay at this hotel. The hotel itself is excellent with service minded people, and great food. Especially the staff that takes care of the children are highly appreciated, and the mini disco in the evenings for children where just great. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Pat
Wonderful stay
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2015
This was the second time we have stayed at the Hotel Gala, and we found it just the same. The staff were wonderful and friendly, check in was a breeze and we were greeted with a lovely cold glass of orange juice. The room was lovely, recently upgraded so bright and modern. We had requested a higher floor and we were on the fifth so that was great. Cleaning staff couldn't have been better. We had a few issues with our granddaughter being poorly but they didn't complain, and were always polite and friendly. Restaurant always had plenty of food ... options, both hot and cold and waiting staff were lovely and polite. We will definitely be going back. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Angela
Very Relaxing Holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
We were looking for a relaxing holiday by the pool & we certainly got that. The view from our balcony was that of the pool, sea & the mountains. The hotel is situated in a great location & the reception staff are very helpful & pleasant. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
Close
Doris Solomon
Simply The Best
  • Recommended hotel
  • Friends
  • Proof of booking
  • Beach holiday
  • September 2015
Located right in the heart of Playa de las Americas this hotel is stunning. The interior is like a garden with elegant displays of plants throughout. It has 308 rooms all of which are beautifully decorated. We stayed in a superior room overlooking the sea and the view is spectacular. The cleanliness of the interior is to be admired and it is fully air-conditioned. There were a variety of guests from all over Europe of all different ages and the entertainment is exactly what one craves for after a long day out in the sun. read hotel review
  • Room
    6.0

    We had a superior room with air-conditioning, TV and a balcony facing the sea. Although there were no English movies or English channels except the News Channel, we could sit in the balcony and admire the views.

  • Location
    6.0

    The hotel is about 5 minutes away from the beach surrounded by various shops and restaurants. There are buses available close by where one can travel to Los Cristianos, Santa Cruz, Adeje, etc. The taxi service from the hotel is brilliant and when requested at reception, taxis arrive immediately. There is also a desk where one can arrange to see the various sites.

  • Service
    6.0

    The members of staff are friendly and cheerful and can speak a variety of languages. Even the maids are pleasant and caring and will help gladly. The rooms are cleaned every day and it is such a pleasure to come into a spotless room. Sr Hernandez at the reception desk is brilliant and bent over backwards to cater to our needs. The women at reception were always helpful and cheerful.

  • Gastronomy
    6.0

    The restaurant is large and bright and airy and caters for all ages. Breakfast includes biological and dietetic products. We were on a half board basis and dinner was a joy. The varieties of food were brilliant and there was always a wide choice every day. The dining area was spotless and the waiters who came round taking orders for drinks were always cheerful and polite.

  • Sport & Leisure
    6.0

    The entertainment in the evenings were truly spectacular. Every day the entertainment differed and we were never bored. There was also dancing to live bands and the music was fantastic. I couldn't find fault with anything and it was a truly beautiful experience. There was a mini disco for the children and a kids club. There were loads of sporting activities with certificates at the end of the day.

  • Hotel
    6.0

    Located right in the heart of Playa de las Americas this hotel is stunning. The interior is like a garden with elegant displays of plants throughout. It has 308 rooms all of which are beautifully decorated. We stayed in a superior room overlooking the sea and the view is spectacular. The cleanliness of the interior is to be admired and it is fully air-conditioned. There were a variety of guests from all over Europe of all different ages and the entertainment is exactly what one craves for after a long day out in the sun.

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Inneke
Very good stay
  • Recommended hotel
  • Couples
  • Other stay
  • September 2015
It was a very nice hotel, the food was good and fresh, the room was clean and there was fun animation. The hotel is close to many fun bars where you can drink in the evening and it was also close to the lovely beach. We enjoyed our stay. read hotel review
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
Close
Marius
My first perfect and wonderful holiday in Tenerife
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2015
It was my first trip and holiday in Tenerife . The hotel was wonderful and the staff very kind and professional. In one word everything was beautiful . I had a perfect vacaction. I was there with same friends and for thme also was the firest time in Tenerife and to this hotel . read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Taduesz
This place is full of choices
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
It's a quite big hotel but we did not feel lost and crowded by other guests. Hotel green areas gave us an extra feeling that it is a relevant place for a holiday break. There was no issues with staff and all of them were very kind, smiling and discret when possible. Food has been served from early morning till late evening and even the most fussy person could be delighted by delicous and various food.There were many nationalities and ages in your hotel but we as an older part of the company felt very well. read hotel review
  • Sport & Leisure
    6.0

    Every one will find something to do. If you are active go and swim. If you prefer lying on a sun garb a sun bed and stay on sun with interesting book or newspaper. All sports areas are very clean and comfortable.

  • Gastronomy
    6.0

    As mentioned before food was delicious with many various international dishes.

  • Location
    6.0

    Hotel is situated in a good place, very close to main promenade and other tourist facilities. Easy access to beach and lot of excursions possibilities for active and less active.

  • Room
    5.0

    If it comes about rooms 1 suggestion: better to have a small fridge instead of minin bar. Room size relevant to price, no other spottings regarding rooms.

  • Hotel
    6.0

    It's a quite big hotel but we did not feel lost and crowded by other guests. Hotel green areas gave us an extra feeling that it is a relevant place for a holiday break. There was no issues with staff and all of them were very kind, smiling and discret when possible. Food has been served from early morning till late evening and even the most fussy person could be delighted by delicous and various food.There were many nationalities and ages in your hotel but we as an older part of the company felt very well.

  • Service
    6.0

    No issues with service. In addition for people who can speak just their native language there was no barrier.

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Read all hotel reviews

Information about lti Hotel Gala

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Clothes shop
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Gay friendly
  • Express check in and check out
  • EC Maestro
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service