# 6 of 86 hotels in Playa de las Americas

lti Hotel Gala(4 stars)

Avenida Arquitecto Gómez Cuesta, 3 38660 Arona View on map
Average rating
Recommended
Trend

At a glance

  • The hotel is very good (30)
    "The hotel is very good" found in 30 reviews
    • " The condition of the hotel is very good with clean toilets. The decor is very pleasing and a relaxing atmosphere. " 
      5
      September 2012
    • " This hotel is very clean in all areas. " 
      4.671428571428572
      September 2012
    • " Very pleasant hotel , would consider returning another year (wifi connection could of been better also). " 
      4.671428571428572
      September 2012
    • " Greeted with a drink by the friendly staff of HOTEL GALA, it was the first sign that we were going to have a great holiday . We booked on half Board basis and The Hotel is in a very good condition, beautiful lobby, ... " 
      5.828571428571428
      September 2012
    • " Greeted with a drink by the friendly staff of HOTEL GALA, it was the first sign that we were going to have a great holiday. We booked on half Board basis and The Hotel is in a very good condition , beautiful lobby, restaurant and entertainment area. The room was very good sized and clean. ... " 
      5.828571428571428
      September 2012
    • " The Hotel is just about 100 meters from the beach, shops, restaurants and the night life which makes it a great holiday both for singles and for families. " 
      5.828571428571428
      September 2012
    • " I think this hotel is great for any holiday maker at any season. It is near to all the places a holiday maker need. It is ... " 
      5.828571428571428
      September 2012
    • " Very clean hotel - service good, reception very good " 
      4.828571428571428
      September 2012
    • " The hotel in general: nice hotel , short walk from the beach Service: friendly, helpful, foreign languages ok, very ... " 
      5.5
      September 2012
    • " ... and was also always refilled. 2 microwaves were available, but were not needed. A shortcoming were the waiters! It was not for a 2. Drinks asked, you had to always nachrufen! All in all it was a beautiful hotel , with small mistakes! " 
      5.3
      September 2012
    • " Good hotel " 
      5
      September 2012
    • " Very nice hotel with kind personnel. The biggest downside: wifi is not for free, and if paid it is not working ... " 
      5
      September 2012
    • " Good hotel " 
      5.171428571428572
      September 2012
    • " Great hotel , perfect location. A dream holiday " 
      5.721428571428571
      August 2012
    • " We spend the vacation as a couple and a Kleinenkind (1.5 years old) and it was a perfect vacation. We can only recommend the hotel . It is for children great. There is a shallow pool with slide and every evening a mini disco ... " 
      5.721428571428571
      August 2012
  • A quiet room (11)
    "A quiet room" found in 11 reviews
    • " This hotel offers service, good food and is very centrally located. For people who gladly there are, where is somewhat the matter. Shops, bars and discos. By a quiet room you could but nevertheless without noise sleep. Every evening there was animation. Also is las ... " 
      5.214285714285714
      July 2012
    • " ... it was the first sign that we were going to have a great holiday. We booked on half Board basis and The Hotel is in a very good condition, beautiful lobby, restaurant and entertainment area. The room was very good sized and clean. There are 2 pools and not cold as I read in other reviews. " 
      5.828571428571428
      September 2012
    • " The room was good sized, clean, with minibar and LCD TV and a back garden. The furniture was Ok but it lacked a ... " 
      5.828571428571428
      September 2012
    • " ... nice hotel, short walk from the beach Service: friendly, helpful, foreign languages ok, very kind Gastronomy: excellent quality of food and drinks, clean restaurants Room: room facilities o k, big balc ony, nice spacious room. " 
      5.5
      September 2012
    • " ... walk from the beach Service: friendly, helpful, foreign languages ok, very kind Gastronomy: excellent quality of food and drinks, clean restaurants Room: room facilities ok, big balcony, ni ce spacious r oom. " 
      5.5
      September 2012
    • " Spacious rooms and very clean. Toiler door is a downside: it is of glass and it is not well isolated from the ... " 
      5
      September 2012
    • " Spacious rooms and very clean. Toiler door is a downside: it is of glass and it is not well isolated from the rest of the room. Big balcony . " 
      5
      September 2012
    • " The hotel in general is very nice except the bathroom door. Hotel is well situated with friendly staff and excellent gastronomy. Nice wellness and good room . Good value for money " 
      5.171428571428572
      September 2012
    • " ... is modern. The air conditioning was clean and working perfectly. The bathroom is also spacious. Unfortunately is how often in southern countries light schimmelansatz in the grout to see. The balcony with a view of the sea convinced. The complex works in spite of the size small and well arranged. Neither the ... " 
      5.04047619047619
      August 2012
    • " Rooms were clean and very nicely furnished , the food-well have sometimes except potato wedges and bread almost nothing found, that would ... " 
      4.9261904761904765
      August 2012
    • " Very good services , perfect location - near a large beach, unlike other hotels, excellent food ( breakfast and dinner). We had a big room , with a garden and sunbeds. distance to the beach - 5 minutes. Food was great. The hotel has a ... " 
      5.364285714285714
      June 2012
  • Very helpful and friendly (10)
    "Very helpful and friendly" found in 10 reviews
    • " The staff are excellent, very helpful and friendly . Very good. " 
      5
      September 2012
    • " Good choice of food, something for everyone. Not too crowded and good service for food. Very clean, tables are cleaned in a timely moment. " 
      5
      September 2012
    • " The staff of this hotel are very helpful and friendly and work very hard. " 
      4.671428571428572
      September 2012
    • " Greeted with a drink by the friendly staff of HOTEL GALA, it was the first sign that we were going to have a great holiday. We booked on ... " 
      5.828571428571428
      September 2012
    • " The staff was always nice , educated and speaks good English. The room are always clean and thank God we never had any ... " 
      5.828571428571428
      September 2012
    • " The hotel in general is very nice except the bathroom door. Hotel is well situated with friendly staff and excellent gastronomy. Nice wellness and good room. Good value for money " 
      5.171428571428572
      September 2012
    • " ... young and the young at heart people. The buffets are daily a feast for the eyes. The entrance area and the environment with its wonderful Greenery and fountains is inviting to stay a while. The very good service and short way to the beach to the promenade and sweeten the stay. " 
      5.53095238095238
      July 2012
    • " The hotel in general: although we spent our 1st night in a different hotel as the Gala was over booked they paid taxi fares and upgraded us to full board and free spa. Service: excellent and friendly staf f Gastronomy: great taste, would have been nice to have napkins at dinner not paper ... " 
      5.171428571428572
      September 2012
    • " ... the second time there, will be another dritesmal the gala night, feast and relaxation. We feel the gala very comfortable value for money is good and there you are guest and is so treated. The staff is always friendly and courteous . If you are not satisfied with the Gala is should stay at home " 
      6
      June 2012
    • " All the staff are very helpful and cheerful. " 
      5.5
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    4.9
  • Service
    5.2
  • Location
    5.3
  • Gastronomy
    5.1
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    402
  • very good
    134
  • acceptable
    35
  • poor
    16
  • terrible
    0
Read all hotel reviews

The most helpful positive review

6

Gladly again, we were satisfied with everything! Food was excellent!. The entertainment program every evening was also very good. Location was perfect. Very recommendable. We want soon again. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8

We would not recommend this hotel. Food was cold, but there is the possibility of walking along microwave nachzu warm. Some of the staff was very friendly, the large eachtungund but not unfriendly. Room with a view of the sea South side are very loud. Music until five o'clock in the morning. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (5)
      Comments related to "Hotel in general" found in 5 reviews
      • " Very good value for money and will return again. "  read hotel review
        5
        September 2012
      • " Very good value for money and will return again. "  read hotel review
        5
        September 2012
      • " ... sized, clean, with minibar and LCD TV and a back garden. The furniture was Ok but it lacked a bit of light, but again, who goes to Tenerife to spend his holiday in the Hotel room. For us it was good value for money. "  read hotel review
        5.828571428571428
        September 2012
      • " The hotel in general is very nice except the bathroom door. Hotel is well situated with friendly staff and excellent gastronomy. Nice wellness and good room. Good value for money "  read hotel review
        5.171428571428572
        September 2012
      • " Great hotel, great value for money "  read hotel review
        5.764285714285714
        July 2012
    • Hotel in general (30)
      Comments related to "Hotel in general" found in 30 reviews
      • " The condition of the hotel is very good with clean toilets. The decor is very pleasing and a relaxing atmosphere. "  read hotel review
        5
        September 2012
      • " This hotel is very clean in all areas. "  read hotel review
        4.671428571428572
        September 2012
      • " Very pleasant hotel, would consider returning another year (wifi connection could of been better also). "  read hotel review
        4.671428571428572
        September 2012
      • " Greeted with a drink by the friendly staff of HOTEL GALA, it was the first sign that we were going to have a great holiday. We booked on half Board basis and The Hotel is in a very good condition, beautiful lobby, ... "  read hotel review
        5.828571428571428
        September 2012
      • " Greeted with a drink by the friendly staff of HOTEL GALA, it was the first sign that we were going to have a great holiday. We booked on half Board basis and The Hotel is in a very good condition, beautiful lobby, restaurant and entertainment area. The room was very good sized and clean. ... "  read hotel review
        5.828571428571428
        September 2012
      • " The Hotel is just about 100 meters from the beach, shops, restaurants and the night life which makes it a great holiday both for singles and for families. "  read hotel review
        5.828571428571428
        September 2012
      • " I think this hotel is great for any holiday maker at any season. It is near to all the places a holiday maker need. It is ... "  read hotel review
        5.828571428571428
        September 2012
      • " Very clean hotel - service good, reception very good "  read hotel review
        4.828571428571428
        September 2012
      • " The hotel in general: nice hotel, short walk from the beach Service: friendly, helpful, foreign languages ok, very ... "  read hotel review
        5.5
        September 2012
      • " ... and was also always refilled. 2 microwaves were available, but were not needed. A shortcoming were the waiters! It was not for a 2. Drinks asked, you had to always nachrufen! All in all it was a beautiful hotel, with small mistakes! "  read hotel review
        5.3
        September 2012
      • " Good hotel "  read hotel review
        5
        September 2012
      • " Very nice hotel with kind personnel. The biggest downside: wifi is not for free, and if paid it is not working ... "  read hotel review
        5
        September 2012
      • " Good hotel "  read hotel review
        5.171428571428572
        September 2012
      • " Great hotel, perfect location. A dream holiday "  read hotel review
        5.721428571428571
        August 2012
      • " We spend the vacation as a couple and a Kleinenkind (1.5 years old) and it was a perfect vacation. We can only recommend the hotel. It is for children great. There is a shallow pool with slide and every evening a mini disco ... "  read hotel review
        5.721428571428571
        August 2012
  • Location
    Pros
    • Surroundings (4)
      Comments related to "Location" found in 4 reviews
      • " Very good location, close to the beach. It is located near to lots of bars, shops and taverns. "  read hotel review
        5
        September 2012
      • " Great hotel, perfect location. A dream holiday "  read hotel review
        5.721428571428571
        August 2012
      • " Very good services , perfect location - near a large beach, unlike other hotels, excellent food ( breakfast and dinner). We had a big ... "  read hotel review
        5.364285714285714
        June 2012
      • " ... location - near a large beach, unlike other hotels, excellent food ( breakfast and dinner). We had a big room, with a garden and sunbeds. distance to the beach - 5 minutes. Food was great. The hotel has a good location, near a very crouded area with bars. "  read hotel review
        5.364285714285714
        June 2012
    • Is Central (4)
      Comments related to "Location" found in 4 reviews
      • " Great hotel in a great location! "  read hotel review
        5.214285714285714
        July 2012
      • " This hotel offers service, good food and is very centrally located. For people who gladly there are, where is somewhat the matter. Shops, bars and discos. By a ... "  read hotel review
        5.214285714285714
        July 2012
      • " The hotel in general is very nice except the bathroom door. Hotel is well situated with friendly staff and excellent gastronomy. Nice wellness and good room. Good value for money "  read hotel review
        5.171428571428572
        September 2012
      • " ... thick layer of dust was in a additional shelf under the table. Under my guest shoes were after 2 days ants, the still with departure were available. Was positive the evening entertainment and the central location. Unfortunately we could not recommend this hotel. "  read hotel review
        4.316666666666666
        September 2012
  • Service
    Pros
    • Service Friendliness (10)
      Comments related to "Service" found in 10 reviews
      • " The staff are excellent, very helpful and friendly. Very good. "  read hotel review
        5
        September 2012
      • " Good choice of food, something for everyone. Not too crowded and good service for food. Very clean, tables are cleaned in a timely moment. "  read hotel review
        5
        September 2012
      • " The staff of this hotel are very helpful and friendly and work very hard. "  read hotel review
        4.671428571428572
        September 2012
      • " Greeted with a drink by the friendly staff of HOTEL GALA, it was the first sign that we were going to have a great holiday. We booked on ... "  read hotel review
        5.828571428571428
        September 2012
      • " The staff was always nice, educated and speaks good English. The room are always clean and thank God we never had any ... "  read hotel review
        5.828571428571428
        September 2012
      • " The hotel in general is very nice except the bathroom door. Hotel is well situated with friendly staff and excellent gastronomy. Nice wellness and good room. Good value for money "  read hotel review
        5.171428571428572
        September 2012
      • " ... young and the young at heart people. The buffets are daily a feast for the eyes. The entrance area and the environment with its wonderful Greenery and fountains is inviting to stay a while. The very good service and short way to the beach to the promenade and sweeten the stay. "  read hotel review
        5.53095238095238
        July 2012
      • " The hotel in general: although we spent our 1st night in a different hotel as the Gala was over booked they paid taxi fares and upgraded us to full board and free spa. Service: excellent and friendly staff Gastronomy: great taste, would have been nice to have napkins at dinner not paper ... "  read hotel review
        5.171428571428572
        September 2012
      • " ... the second time there, will be another dritesmal the gala night, feast and relaxation. We feel the gala very comfortable value for money is good and there you are guest and is so treated. The staff is always friendly and courteous. If you are not satisfied with the Gala is should stay at home "  read hotel review
        6
        June 2012
      • " All the staff are very helpful and cheerful. "  read hotel review
        5.5
        September 2012
  • Food
    Pros
    • Quantity (1)
      Comments related to "Food" found in 1 review
      • " Good selection of food - table cleaned quickly and staff friendly. "  read hotel review
        4.828571428571428
        September 2012
    • Quality (6)
      Comments related to "Food" found in 6 reviews
      • " This hotel offers service, good food and is very centrally located. For people who gladly there are, where is somewhat the matter. ... "  read hotel review
        5.214285714285714
        July 2012
      • " Quality of food is excellent, very varied and plenty of it, staff friendly and helpful. "  read hotel review
        4.671428571428572
        September 2012
      • " Very, very, very delicious food with a large variety of types of food. Food for all tastes. Drinks are a bit expensive ... "  read hotel review
        5
        September 2012
      • " Very good services , perfect location - near a large beach, unlike other hotels, excellent food ( breakfast and dinner). We had a big room, with a garden and sunbeds. distance to the beach - ... "  read hotel review
        5.364285714285714
        June 2012
      • " The breakfast was very good. The dinner was excellent. A lot of food types each day, including different meet types, ... "  read hotel review
        4.671428571428572
        September 2012
      • " The variety of food is excellent and good theme nights. "  read hotel review
        5.5
        September 2012
  • Sport
    Pros
    • Sport facilities (1)
      Comments related to "Sport" found in 1 review
      • " The pool is spotless and the water perfect temperature. Good entertainment sports. "  read hotel review
        5.5
        September 2012
    • Pool (1)
      Comments related to "Sport" found in 1 review
      • " Pool - very clean water, but too bad you have to pay for the towel. Unfortunately the biggest pool has only 1.8m. "  read hotel review
        5
        September 2012
  • Room
    Pros
    • Facilities (11)
      Comments related to "Room" found in 11 reviews
      • " This hotel offers service, good food and is very centrally located. For people who gladly there are, where is somewhat the matter. Shops, bars and discos. By a quiet room you could but nevertheless without noise sleep. Every evening there was animation. Also is las ... "  read hotel review
        5.214285714285714
        July 2012
      • " ... it was the first sign that we were going to have a great holiday. We booked on half Board basis and The Hotel is in a very good condition, beautiful lobby, restaurant and entertainment area. The room was very good sized and clean. There are 2 pools and not cold as I read in other reviews. "  read hotel review
        5.828571428571428
        September 2012
      • " The room was good sized, clean, with minibar and LCD TV and a back garden. The furniture was Ok but it lacked a ... "  read hotel review
        5.828571428571428
        September 2012
      • " ... nice hotel, short walk from the beach Service: friendly, helpful, foreign languages ok, very kind Gastronomy: excellent quality of food and drinks, clean restaurants Room: room facilities ok, big balcony, nice spacious room. "  read hotel review
        5.5
        September 2012
      • " ... walk from the beach Service: friendly, helpful, foreign languages ok, very kind Gastronomy: excellent quality of food and drinks, clean restaurants Room: room facilities ok, big balcony, nice spacious room. "  read hotel review
        5.5
        September 2012
      • " Spacious rooms and very clean. Toiler door is a downside: it is of glass and it is not well isolated from the ... "  read hotel review
        5
        September 2012
      • " Spacious rooms and very clean. Toiler door is a downside: it is of glass and it is not well isolated from the rest of the room. Big balcony. "  read hotel review
        5
        September 2012
      • " The hotel in general is very nice except the bathroom door. Hotel is well situated with friendly staff and excellent gastronomy. Nice wellness and good room. Good value for money "  read hotel review
        5.171428571428572
        September 2012
      • " ... is modern. The air conditioning was clean and working perfectly. The bathroom is also spacious. Unfortunately is how often in southern countries light schimmelansatz in the grout to see. The balcony with a view of the sea convinced. The complex works in spite of the size small and well arranged. Neither the ... "  read hotel review
        5.04047619047619
        August 2012
      • " Rooms were clean and very nicely furnished, the food-well have sometimes except potato wedges and bread almost nothing found, that would ... "  read hotel review
        4.9261904761904765
        August 2012
      • " Very good services , perfect location - near a large beach, unlike other hotels, excellent food ( breakfast and dinner). We had a big room, with a garden and sunbeds. distance to the beach - 5 minutes. Food was great. The hotel has a ... "  read hotel review
        5.364285714285714
        June 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " The hotel its 4 stars. The rooms are spacious and clean. The furnishing is modern. The air conditioning was clean and working perfectly. The bathroom ... "  read hotel review
        5.04047619047619
        August 2012
Mart
Lovely hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Gala is a beautiful hotel, with friendly people/staff, a very nice position in Playa, good food en good rooms. Swimming pool excellent, also lovely for children (esp. animation). We came here for the second time en wil surely return!! read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
Close
Zdenek
Very nice place to stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
We very much enjoyed our stay in this nice and clean hotel. Very good food and also friendly and helpful staff. We also enjoyed welness and pool area. We will come back if not this year than next year for sure. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Kevin
Hotel Gala a first class hotel and very friendly
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
We have now returned to this hotel on 8 occasions and can fully recommend. Try and get to know the staff and enjoy the experience. Food is excellent and varied, maybe could do to be a bit hotter at times. Room card is used to pay for drinks during the stay and bill payed on departure. read hotel review
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
Close
Erich
Disappointing
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2014
... Are quite disappointed by the reviews here, the hotel/room was very old (dark, door broken, worn, dirty.), terrace with a sea view means in the 'little see eck', with 60 + age group... All inclusive not recommended - as waiters slow to react ansichtlich order, please note: not much, for example, water in the room costs from 3, -... Very good is the central location, as the pool of retired and immediately besieged little beds... We felt at the wrong place (mid 30)... Tenerife was top, there were 7 times, but this hotel is an absolute joke! read hotel review
  • Gastronomy
    2.5
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    1.0
  • Hotel
    2.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    2.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    1.0
    Size of the room
    1.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Sport & Leisure
    1.0
    Quality of the beach
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    1.0
  • Service
    3.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
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Mandy
No recommendation
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2014
Until now were crucial for a reservation for me the reviews, but this time i can't understand all the further recommendation, for example all-inclusive with many exceptions as refrigerator only with a deposit of 5, - & empty, water in the room costs 3, -, despite club spa Alex. Not free, billiards cost 2, - and often putting ball remains. Hotel: no 3 stars worth let alone 4. run down. Rooms: light working on arrival, broken patio door, including bed everywhere körperhaare, smell, bathroom disgusting, mini and hardly somewhat to see despite sea view terrace, always shaded & cold (so ... rooms were very cool). Cleaning lady cleans not, only towels and toilet paper brings changes, therefore all possible hair everywhere from previous guests. Door etc. was repaired on the same day, the receptionist. The only, what saved our holiday, were the excursions. Great island! Wi-fi is free at the McDonald's, about 5 minutes away. Guests: retirees, from 60 upwards. You can tell, who has no all-inclusive, so that these people whizz around because the waiters a tip, the rest wait very long for drinks. Better book breakfast only here, otherwise 2 class guest. I didn't use entertainment. I. d outside. area you will all 2 minutes from people addressed, which faked branded offer - on the beach and local, other offer massages to intrusive. Oh well. Was times Tenerife and therefore prefer to keep Costa deje, where better hotels are. read hotel review
  • Gastronomy
    2.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    1.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Service
    2.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Room
    1.0
    Size of the room
    1.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Information about lti Hotel Gala

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is an ideal destination for both business visitors and sport enthusiasts. The hotel is centrally located and is just a 5-minute walk from various coves and the beach promenades. There are various shops, bars, restaurants and nightclubs in the immediate vicinity. Links to the public transport network lie within walking distance of the hotel (200 m) and can be easily reached on foot.
  • The establishment comprises a total of 308 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include currency exchange facilities. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a café and a bar. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. Additional features of the establishment include a newspaper stand, a TV room and a playroom. Guests arriving in their own vehicles can park in the car park of the establishment. Among the additional services available are multilingual staff, medical assistance, room service, a laundry and a hairdressing salon. In addition, a conference room and a fax machine are also available.
  • Special family rooms are available for families with children. All accommodation units feature air conditioning and a bathroom. Most rooms also feature a balcony or terrace. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features separate bedrooms or a sofa-bed. Cots are available for children. A safe and a minibar also feature. Each accommodation unit offers a telephone, a TV, a radio, a stereo system and wireless internet access. Slippers are among the comforts offered in the accommodation units. Each of the bathrooms is equipped with a shower, a hairdryer and bathrobes. Personal care items can also be found in the bathrooms.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. A terrace, a sun terrace, sun loungers and parasols are available. A hot tub (for a fee) provides an opportunity for relaxation. There is also a poolside snack bar. For those wishing to enjoy some exercise, bocce and archery are offered onsite. With aqua aerobics and aquafit, also has plenty to offer watersports enthusiasts. Table tennis and pool/billiards, or for a fee, a gym are among the sport and leisure options available at the establishment. The establishment offers a range of spa options, including a solarium, as well as a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments for additional fees. There are excellent relaxation opportunities and ways to enjoy free time at the establishment, with options such as an entertainment programme, live music, a kids' club and a kids' disco.
  • Various meals and board options are bookable. Guests can select options including breakfast, lunch, dinner, half board, full board and All-inclusive. Staff are also happy to prepare special dietary cuisine. Snacks can be enjoyed at the establishment. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Alcohol-free drinks and alcoholic drinks are available at the establishment.
  • The following credit cards are accepted in the establishment: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • International
  • Hotel bar
  • Cafe
  • Breakfast in the room

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Gay friendly
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Dry cleaning