Hotel Al Bustan Palace^{(5 stars)}

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69 hotel reviews

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Popular with

Couples (15)
Singles (2)
Friends (2)
Families (2)

At a glance

The staff are very friendly and helpful (2)
"The staff are very friendly and helpful" found in 2 reviews
- " The hotel is under new management. The staff are very friendly and helpful . The beach and pool were fantastic. The guest is effectively the king. In important state ... "
  5.472222222222222
  September 2011
- " the staff are friendly , but rather non-committal( for example at the front desk). You have not the feeling, especially ... "
  4.166666666666667
  February 2012
A beautiful room (1)
"A beautiful room" found in 1 review
- " We had a free upgrade to a room with direct pool access. A beautiful room , carefully decorated. The food (breakfast, lunch & dinner) was excellent. The staff attentive ... "
  5.6944444444444455
  June 2011
The breakfast was good (1)
"The breakfast was good" found in 1 review
- " ... service was very good, the cleanliness went reasonable. Won particularly the outdoor area from the construction, the quite small pool from once yielded a beautiful pool area, the gorgeous is. The breakfast was good , the quality first class. If the hotel the problems with the humidity not in the handle is the ... "
  5.675
  August 2012

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Average
rating

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Rating by categories

Hotel in general
5.5
Room
5.3
Service
5.4
Location
4.8
Gastronomy
5.4
Sport
5.6

Rating breakdown

Excellent
16
Very Good
5
Acceptable
0
Poor
0
Terrible
0

Popular with

Couples
15
Families
2
Singles
2
Friends
2

Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
Pros
- Dream hotel (1)
Location
Pros
- really quiet location (1)
Service
Pros
- The staff are very friendly and helpful (2)
Gastronomy
Pros
- The breakfast was good (1)
Sport
Pros
- large swimming pool (1)
Room
Pros
- A beautiful room (1)

Hotel in general

Dream hotel (1)

" Dream hotel in a lonely Bay " Read more
5.472222222222222
September 2011

Location

really quiet location (1)

" A very beautiful and well-kept area, really quiet location. Several elevators, the however not all floors (level) mteinander connect. Restaurant: buffet- ... " Read more
5.533333333333333
February 2012

Service

The staff are very friendly and helpful (2)

" The hotel is under new management. The staff are very friendly and helpful. The beach and pool were fantastic. The guest is effectively the king. In important state ... " Read more
5.472222222222222
September 2011
" the staff are friendly, but rather non-committal( for example at the front desk). You have not the feeling, especially ... " Read more
4.166666666666667
February 2012

Gastronomy

The breakfast was good (1)

" ... service was very good, the cleanliness went reasonable. Won particularly the outdoor area from the construction, the quite small pool from once yielded a beautiful pool area, the gorgeous is. The breakfast was good, the quality first class. If the hotel the problems with the humidity not in the handle is the ... " Read more
5.675
August 2012

Sport

large swimming pool (1)

" ... Compared to the neighboring Al husn 1 kilometer long waits a rd., quiet, sandy (some small rocks) the beach, for swimming invited. The spacious laid out, very well maintained garden area with a large swimming pool (separately swimming pool for the children also available) offers enough room and comfortable ... " Read more
5.63611111111111
February 2012

Room

A beautiful room (1)

" We had a free upgrade to a room with direct pool access. A beautiful room, carefully decorated. The food (breakfast, lunch & dinner) was excellent. The staff attentive ... " Read more
5.6944444444444455
June 2011

Erika
Germany

Friends
Age 51-55

2 Other hotel reviews

5.7

Rated:

Dream hotel

1 week
Other
Hotel recommended

A dream hotel with all the amenities, the a luxury hotel should be. A palace 1001 Nacht. A sehnsuchtsort! … read more

Ralf

Single
Age 46-50

3 Other hotel reviews

4.7

Rated:

Märchenpalast, but golden Cage

2 weeks
Beach
Hotel recommended

A real Märchenpalast, despite the renovation is somewhat older. The change of the former Intercontigruppe now Ritz Carlton has still sand in the gears, in particular in the service area of the restaurant. The dishes were tidy prepared and delicious, but the dinner buffet with almost 60.Euro per person completely overpriced. Value for money ( in particular as regards variety and variety the food) right here not match. Next to the main restaurant there are merely the Seapavillion (à la carte-more expensive) and a Chinese restaurant. : too few for such a resort. , since in the surroundings no restaurants … read more

Ansgar
Germany

Couple
Age 36-40

1 Other hotel reviews

5.2

Rated:

Great hotel to relax and get some rest

1 to 3 days
Beach
Hotel recommended

Service was altogether good, however with potenzial for improvement. The staff are all extremely friendly, if you ask for directions ask, you will generally accompanied. We had however some problems with the airconditioning in the room, which in several attempts by technicians ended. German is partly spoken, but since we had no expectations. Altogether the staff were always helpful, also with special wishes or questions.The breakfast was very good, even if I have already significantly larger buffet seen. But the quality right. Same goes for evening buffet in the restaurant by the pool. Kitchen style rather arabic, partly west, which altogether … read more

Daniel
Germany

Couple
Age 31-35

35 Other hotel reviews

5.7

Rated:

Earlier a lot Better

2 weeks
Beach
Hotel recommended

The Al bustan is also after it's renovation very impressive. The lobby is now however very cool and sterile earlier at the occurrence of a real Orient feeling. The standard rooms are nicely decorated, also big enough, however it smells almost all areas musty. First on the upper floors it got better, but even there was the bed linen constantly damp. What I noticed was, the even after the renovation the bathrooms not up-to-date anymore are. In such a hotel are shower curtains actually a no-go. Our suite was great, on the 7 floor located with wonderful view on the … read more

Margret
Germany

Couple
Age 56-60

1 Other hotel reviews

4.7

Rated:

Unfortunately

1 week
Beach
Hotel not recommended

Staff are very friendly with very good english. Cleaning of the rooms very superficial. Near complaints is strongly needed. Mini bar and daily fruit basket were only after complaining refilled.Buffet-style restaurant : was diverse and very appetizing Restaurants good and expensive. Cleanliness: very good (open kitchen)Rooms are tastefully decorated, furniture show some signs of wear Cleanliness: terrace very dusty with bird poo on the floor and table, loungers dusty, cushions dirty with ausgefranzten beach towels takenGarden, beach and pool very well-kept with good beachVery clean Solicitous service at the beach, pool and garden with beach towels Chilled mineral water free, as well as the reversal of the loungers.Environment … read more

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Hotel description *

Location
The hotel is nestled on the coast surrounded by a dramatic mountain, sea and beach backdrop. Situated 8 km from the downtown business district, this hotel is identified as a jewel of the Sultanate of Oman and the Middle East. It is also close to the commercial centre and enjoys spectacular views over the Gulf of Oman. Seeb Airport is approximately 40 km from the hotel.
Facilities
The hotel is set against a dramatic mountain backdrop on 200 acres of private beach and lush green gardens. The combination of exotic location, superb facilities and unsurpassed grandeur makes the hotel a perfect venue for a pleasant and relaxing stay. In addition to the 250 luxurious guest rooms and suites, this air-conditioned hotel features a lobby with hotel safe, a restaurant, conference facilities and both room and laundry services.
Rooms
Each room features its own private balcony offering spectacular views of the Gulf of Oman. Meticulously designed for comfort and convenience, the rooms have been appointed to reflect local traditions and art deco influences, exuding the richness of Arabian culture, art and history. All of the rooms are fitted with private en suite bathrooms and other in-room amenities include a hairdryer, direct dial telephone, satellite TV, Internet access, a minibar and a safety deposit box. Individually regulated air conditioning units and tea and coffee making facilities also feature as standard.
Sports/Entertainment
For sports lovers, there is a range of activities such as sailing, windsurfing, snorkelling, diving and boat trips around the city. Recreational facilities at the hotel include a heated outdoor swimming pool, tennis court, sauna and gym.
Meals
For dining, the in-house restaurant serves a variety of international cuisines from all over the world to satisfy the most discerning palate.
Payment
American Express, MasterCard and VISA are all accepted as methods of payment.