# 18 of 97 hotels in Belek

Hotel Susesi Luxury Resort(5 stars)

İskele Mevkii, 07450 View on map
Average rating
Recommended
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At a glance

  • A great hotel (1)
    "A great hotel" found in 1 review
    • " ... the villagebereich and the pool Border in this area has been renewed. The food was again top, the staff friendly and really very hard, the rooms clean, so in a nutshell it was a great vacation in a great hotel and we would definitely come again. " 
      5.902380952380952
      September 2012
  • Reat service  (1)
    "Reat service " found in 1 review
    • " ... enjoyed was the hospitality and friendliness of the bartenders at the outdoor bar. We would like to thank Nedim (the greatest entertainer of the hotel), Mustafa, Sevket and Cihan for the g reat service and friendliness, which ensured that this was our best vacation ever. We also want to thank ... " 
      6
      October 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.5
  • Service
    5.3
  • Location
    5.1
  • Gastronomy
    5.6
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    161
  • very good
    24
  • acceptable
    5
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.171428571428572

The hotel is very well maintained and a lot of large, than you would expect. The guest structure in the middle/end of september was about 80% russian speaking, the rest from Scandinavia, gigabyte, the Switzerland and a few germans. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

We had in the hotel susesi luxury resort features Thomas Cook at the time from 23-12-12-11,01. 13 a senior suite. After arriving at the 23 december in the evening when it was raining we have a suite. Directly we noticed, that we were on a tin roof looked, on the rain crackled and the prospect impaired. Lodged a complaint immediately we at the front desk and asked another suite. Here one put off us on the next day, since the competent mr only the next morn …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... the villagebereich and the pool Border in this area has been renewed. The food was again top, the staff friendly and really very hard, the rooms clean, so in a nutshell it was a great vacation in a great hotel and we would definitely come again. "  read hotel review
        5.902380952380953
        September 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... enjoyed was the hospitality and friendliness of the bartenders at the outdoor bar. We would like to thank Nedim (the greatest entertainer of the hotel), Mustafa, Sevket and Cihan for the great service and friendliness, which ensured that this was our best vacation ever. We also want to thank ... "  read hotel review
        6
        October 2012
Lisa
Fantastic holiday with brilliant service
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The Susesi is a very large hotel, but still feels welcoming and is always spotless - I saw cleaners discretely cleaning throughout the day. As with other hotels in Belek, the guests are mainly Russian, and yes, some of them are breathtakingly rude, but some of the worst behaviour I saw was from British families - two of whom thought it was perfectly acceptable to blame pool staff for the bad behaviour of their children whom they'd basically left to their own devices all day. None of this is the Hotel's fault and I feel very sorry for the staff ... who have to cope with being treated this way. read hotel review
  • Service
    6.0

    I cannot rate the service highly enough - despite the size of the hotel, after a few days the waiters, bar men and animation staff knew our drinks orders and names and even our favourite tables in the restaurants! The maid was great and we came back to elephants on the childrens' beds one day - made from their duvets with flower eyes!

  • Location
    6.0

    The hotel is right on the beach and a short taxi ride (5 euros) from Belek centre with a weekly market and plenty of shops.

  • Hotel
    6.0

    The Susesi is a very large hotel, but still feels welcoming and is always spotless - I saw cleaners discretely cleaning throughout the day. As with other hotels in Belek, the guests are mainly Russian, and yes, some of them are breathtakingly rude, but some of the worst behaviour I saw was from British families - two of whom thought it was perfectly acceptable to blame pool staff for the bad behaviour of their children whom they'd basically left to their own devices all day. None of this is the Hotel's fault and I feel very sorry for the staff who have to cope with being treated this way.

  • Sport & Leisure
    6.0

    Susesi must have the hardest working animation staff - but also the best! All of them stopped to have a chat with us, and the belly dancing class and pool games were brilliant! My children also really liked the pistol shooting they did with the teen club, and I was very impressed by how carefully and safely this was done by ALP. A special must go to MUSTAFA (with the long hair) who is just BRILLIANT - I think he must know every guest and their family by name, and he works so hard but always with a smile. He has lots of knowledge about Turkey but always comes by to let you know what's happening with the entertainment for the day and what all the shows are about. We would have missed a GREAT Cuban acrobatics show if it wasn't for MUSTAFA telling us we must see it. The shows are of a very high standard, but it's the animation team who make the holiday - and they are the BEST at Susesi - thank you and keep up the good work!!

  • Gastronomy
    6.0

    The main buffet was very large and of a very high quality. You would have to be extremely picky to not be able to find something you liked. It was fresh and very well made. The A la Carte restaurants were worth the extra money (Turkish and Mexican were free) and we had no problem booking them, as long as you can be a little flexible with the date. There was a wide time window to go, which was a great idea, and the guest relations staff were delightful to deal with. A special mention must go to RAIF at the Takatuka bar - the BEST cocktail maker who made me 'surprise' cocktails every day - all of which were unique and totally delicious. Also to ONDER at the Takatuka restaurant - he always met us with a smile and found us a table - on a very hot day even moving it to be under a fan! He knew our favourite drinks and they would magically appear throughout lunch - FANTASTIC! Thank you ONDER and RAIF!

  • Room
    6.0

    Our room was very spacious and always clean. The bar is well stocked and the children loved the Haribos.

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Lise
Best holiday ever!
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We were 13 people who travelled together. 8 adults and 5 teenagers age 15-20. We all have only positive words to say about Susesi. Excellent variety of food and drinks which we had access to 24/7. Two big, nice pools and very close to the beach. I want to thank the AMAZING animation team on Susesi. With them around, you would never get bored. During day time, they arranged activities such as dart game, water polo, diffrent pool games and much more. Excellent for the teens! There was a party every night, but diffrent parties each night. The animation team ... were there too, dancing and making sure you have a good time at the party. Shoutout to the amazing Senol and Mehmet from the animation team. You made our holiday complete. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Regula
My fantastic holiday in susesi hotel.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2014
Large room with 2 king size beds. The hotel corresponds the condition and cleanliness the 5 star standard. Thanks to all-inclusive, food around the clock possible. The food is varied, plentiful and of good quality. wireless internet throughout the hotel free of charge, questions were always answered. Very attentive and friendly staff. Requests were taken seriously and where possible dealt with immediately. We will book this hotel again. read hotel review
  • Location
    6.0

    The distance to the beach about 150 meters through hotel-own garden with pool area. various restaurants in the Areal available. Opening hours saisional Shuttle buses are available and bring the guests to the shopping, golf ect. several bars and discos, bowling alley, game room, and kinderecken are available. Saisional also kids' program and entertainment.

  • Hotel
    6.0

    Large room with 2 king size beds. The hotel corresponds the condition and cleanliness the 5 star standard. Thanks to all-inclusive, food around the clock possible. The food is varied, plentiful and of good quality. wireless internet throughout the hotel free of charge, questions were always answered. Very attentive and friendly staff. Requests were taken seriously and where possible dealt with immediately. We will book this hotel again.

  • Gastronomy
    6.0

    The restaurants were very clean and large. The quality of the meals and the beverages was of very good quality. It gave to each day other dishes for example, sushi, fish, kalbund rindsfilet, ect. the price was all-inclusive The atmosphere was overwhelming! The dessertbuffe was the hammer :-) huge variety of pies, cakes, creams, cakes, fruit, ect.

  • Sport & Leisure
    6.0

    I loved the large fitness room with very good equipment. A fitnessinstruktor was always helpful and very friendly. Beach chairs, hammocks fresh towels were also in the february already plentifully available. The pool was well maintained but still cold, but in the hotel 2 spacious heated pools (28 degrees)

  • Room
    6.0

    The room was nicely furnished, very clean and spacious. The bathroom was also very large and clean. There were daily diverse shampoos, duschdass, body lotion etc. ready. The air conditioning system could one from the room even tax. The tv had the diameter of about 80 centimeter and gan at least. 10 german channels. There was the possibility to coffee and tea in the rooms to make. The minibar was free of charge every day, freshly refilled.

  • Service
    6.0

    The friendliness of the staff was exemplary and courteous! Good foreign language skills were the staff available. (also german) The rooms were cleaned thoroughly every day and the frottierwäsche and sheets changed daily. Children from 0a about 15 years have special care and becoming. Well kept. Complaints we had in no way! Suggestions were taken up and if possible dealt with immediately.

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Hans Franz
Susesi Belek: gladly again!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • January 2014
A super hotel. There was nothing to criticize. Such a pleasant holiday and a good i had not yet. Always again with great pleasure! read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Barbara
Great hotel, we will definitely come back.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
We were to meet friends in the hotel. We can only say it was great from the beginning to the end. Since we ourselves in the Turkey live and therefore often in different hotels in the Turkey are we can only say it is a great hotel, we will definitely stay there again but then somewhat longer. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
Close
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Information about Hotel Susesi Luxury Resort

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach < 50 km
  • What the hotel offers
    Hotel Susesi Luxury Resort is a five star resort situated in a charming region of Belek. This facility is the best choice for family vacation or a summer getaway with a group of friends. Hotel was built in 2007. Check in starts at 2 PM and check out must be done before 12 AM. Free high-speed wired Internet access is available. Pets are not allowed on the premises. Multilingual staff is on hand 24 hours a day. Free private parking is possible on site; reservation is not needed.
  • Location
    Local points of interest include Aspendos Theatre, Troy Aqua and Dolphinarium and Kaya Eagles Golf Club, Antalium Premium Mall, Aspendos Basilica and a well-known köfte and piyaz restaurant in the town centre. Antalya Airport is located approximately 43 kilometers from the resort of Belek.
  • Accommodation
    Hotel features 554 rooms spread over 6 floors. In room amenities include Select Comfort beds with premium bedding, refrigerators and minibars, balconies, sofas, direct dial telephone, music, mini-bar, safety deposit box, central air conditioning and interactive TV.
  • Food and Drink
    Dining options at this property comprise of buffet restaurant, à la carte restaurant, a bar and a snack bar. Room service and packed lunches are also available. Local cuisine can be tasted in the neighborhood upon exploring folk diners.
  • Leisure
    On site spa features beauty center, far eastern rehabilitation center, massage rooms, 2 Turkish bath one of them is VIP, 8 VIP massage rooms with jacuzzis and saunas. Treatments include stone therapy, ayurveda and foam massages. There are also a golf course, outdoor pool, an indoor pool and a seasonal outdoor pool and water park and several tennis courts.
  • Other facilities and services
    Business centre features last technological equipment. Shuttle service from and or to the airport is available. Classic concierge service is provided.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Family room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Bath tub
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Outdoor
  • Horse riding

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Hammam
  • Whirlpool

Other hotel information

  • Family hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • German
  • Express check in and check out
  • Eurocard/Mastercard
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service