# 9 of 309 hotels in San Francisco

Hotel Holiday Inn San Francisco Golden Gateway(3 stars)

1500 Van Ness Avenue View on map
Average rating
Recommended
Trend

At a glance

  • Great hotel (7)
    "Great hotel" found in 7 reviews
    • " Golden gateway - great hotel , great location " 
      5.400000000000001
      September 2012
    • " The hotel is a bit outdated now. For a short break however well-suited hotel in the city. Through the cable car terminus and some bus Lines, a very good and quick access to ... " 
      4.513888888888889
      August 2012
    • " Great hotel for those on a city break " 
      4.816666666666667
      July 2012
    • " ... once again could be cleaned. The hotel has also a pool and various other entertainment possibilities, but from this we could us because of Lack of time not impression make. With the rooms itself we were very satisfied . A major disadvantage however is the parking, because the costs for hotel guests extra about ... " 
      4.813888888888889
      July 2012
    • " ... distinction has been made. We had continental breakfast and were therefore no warm food, in other words eggs etc. , to take us, which in my opinion a cheek is. The absolute best is however, that a really large hotel two Zweischlitztoaster were available. As a result, a massive Snake through the anyway ... " 
      4.414285714285714
      September 2012
    • " ... of a cable-car line, with the Chinatownschnell to reach is. The location is thanks to the cable-car access so very attractive. Overall the hotel is ( except for the inconvenience for breakfast) a good hotel around the time in San Francisco to spend. " 
      4.414285714285714
      September 2012
    • " Nice hotel with a great view on San Francisco " 
      4.121428571428572
      September 2012
  • A great view (6)
    "A great view" found in 6 reviews
    • " As almost all hotels in the USA very loud machines, water eTC. Noise and noise from the street. Sleep only with ear plugs. Two Walls our room on the corner were completely window. As you had a great view to Frisco. " 
      5.57
      July 2012
    • " Golden gateway -great hotel, great location " 
      5.400000000000001
      September 2012
    • " ... again to San Francisco travel, then we would in any case at the golden gateway check-in. The staff at reception and the concierge were accommodating, nice and helpful. Our request for a room with great view of the city and to the bay (25th Floor) were fulfilled. The cleaning staff was very friendly ... " 
      5.400000000000001
      September 2012
    • " Decent hotel in a good location " 
      4.414285714285714
      September 2012
    • " Nice hotel with a great view on San Francisco " 
      4.121428571428572
      September 2012
    • " ... of the rooms is different. We had unfortunately a very small room and a mini bathroom. There are two walls our room from window and the view was so much beautiful. In the 8th floor (from 26), a great view on San Francisco. Unfortunately are the windows nothing special clean. You could in any case be ... " 
      4.121428571428572
      September 2012
  • Staff was very friendly (1)
    "Staff was very friendly" found in 1 review
    • " ... The staff at reception and the concierge were accommodating, nice and helpful. Our request for a room with great view of the city and to the bay (25th Floor) were fulfilled. The cleaning staff was very friendly and patient. Right next door is a Wells Fargo bank in a starbucks coffee shop is; so was the ... " 
      5.400000000000001
      September 2012
  • Small room (1)
    "Small room" found in 1 review
    • " ... acquired. Directly next to the hotel is a Starbucks and a street deeper a drugstore. The rooms are tastefully decorated and clean. The size of the rooms is different. We had unfortunately a very small room and a mini bathroom. There are two walls our room from window and the view was so much ... " 
      4.121428571428572
      September 2012
  • Read more
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.8
  • Service
    4.9
  • Location
    5.0
  • Gastronomy
    4.0
  • Sport & Leisure
    3.9

Rating breakdown

  • excellent
    25
  • very good
    22
  • acceptable
    7
  • poor
    1
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.416666666666667

The hotel has many floors, whereas the lowest floors all as parking garage can be used. By the high room you have a wonderful view on San Francisco. The rooms themselves for a city hotel normal size, our bathroom against was very small, because we had a exterior room had, the right on the exit was. There was a desk, a fridge and a TV. The design of the rooms was great. The breakfast room was very dark and oppressive, not nice for a day to start. The choic …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.1

The hotel is located in a moderate area and is poorly equipped. But quite typical of an american-style business hotel. The windows do not open ; the rooms are very small. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " Golden gateway -great hotel, great location "  read hotel review
        5.400000000000001
        September 2012
      • " The hotel is a bit outdated now. For a short break however well-suited hotel in the city. Through the cable car terminus and some bus Lines, a very good and quick access to ... "  read hotel review
        4.513888888888889
        August 2012
      • " Great hotel for those on a city break "  read hotel review
        4.816666666666667
        July 2012
      • " ... once again could be cleaned. The hotel has also a pool and various other entertainment possibilities, but from this we could us because of Lack of time not impression make. With the rooms itself we were very satisfied. A major disadvantage however is the parking, because the costs for hotel guests extra about ... "  read hotel review
        4.813888888888889
        July 2012
      • " ... distinction has been made. We had continental breakfast and were therefore no warm food, in other words eggs etc. , to take us, which in my opinion a cheek is. The absolute best is however, that a really large hotel two Zweischlitztoaster were available. As a result, a massive Snake through the anyway ... "  read hotel review
        4.414285714285714
        September 2012
      • " ... of a cable-car line, with the Chinatownschnell to reach is. The location is thanks to the cable-car access so very attractive. Overall the hotel is ( except for the inconvenience for breakfast) a good hotel around the time in San Francisco to spend. "  read hotel review
        4.414285714285714
        September 2012
      • " Nice hotel with a great view on San Francisco "  read hotel review
        4.121428571428572
        September 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " The hotel is a bit outdated now. For a short break however well-suited hotel in the city. Through the cable car terminus ... "  read hotel review
        4.513888888888889
        August 2012
  • Location
    Pros
    • Surroundings (6)
      Comments related to "Location" found in 6 reviews
      • " As almost all hotels in the USA very loud machines, water eTC. Noise and noise from the street. Sleep only with ear plugs. Two Walls our room on the corner were completely window. As you had a great view to Frisco. "  read hotel review
        5.57
        July 2012
      • " Golden gateway -great hotel, great location "  read hotel review
        5.400000000000001
        September 2012
      • " ... again to San Francisco travel, then we would in any case at the golden gateway check-in. The staff at reception and the concierge were accommodating, nice and helpful. Our request for a room with great view of the city and to the bay (25th Floor) were fulfilled. The cleaning staff was very friendly ... "  read hotel review
        5.400000000000001
        September 2012
      • " Decent hotel in a good location "  read hotel review
        4.414285714285714
        September 2012
      • " Nice hotel with a great view on San Francisco "  read hotel review
        4.121428571428572
        September 2012
      • " ... of the rooms is different. We had unfortunately a very small room and a mini bathroom. There are two walls our room from window and the view was so much beautiful. In the 8th floor (from 26), a great view on San Francisco. Unfortunately are the windows nothing special clean. You could in any case be ... "  read hotel review
        4.121428571428572
        September 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... The staff at reception and the concierge were accommodating, nice and helpful. Our request for a room with great view of the city and to the bay (25th Floor) were fulfilled. The cleaning staff was very friendly and patient. Right next door is a Wells Fargo bank in a starbucks coffee shop is; so was the ... "  read hotel review
        5.400000000000001
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... isn't far. Breakfast and meal one should however outside of the hotel since there the prices and the quality better. Mel's drive-in is a typical American Diner, that at any time of the day the perfect food offers. And it is also only 5 minutes' walk away. Unfortunately there is no safe in the room, ... "  read hotel review
        4.816666666666667
        July 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... a food not the ordered. There is also the feeling only as Durchgangstourist to be treated. ( only restaurant) in the hotel you are friendly and dealt with complaints quickly and unbürogratisch. The rooms are in good condition, to the windows in terms of done are. Rather somewhat longer in the catalog leaves and other ... "  read hotel review
        3.757142857142857
        October 2012
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... acquired. Directly next to the hotel is a Starbucks and a street deeper a drugstore. The rooms are tastefully decorated and clean. The size of the rooms is different. We had unfortunately a very small room and a mini bathroom. There are two walls our room from window and the view was so much ... "  read hotel review
        4.121428571428572
        September 2012
Doris
Highly recommended
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2013
+ good location. Right by the terminus of the cable car california line. Depending on the room partly great view of the skyline of sf. - parking was very expensive (rd. American Dollar 45,- per day). Room was a little noisy (street noise), but for sf probably normal. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
Close
Christian
Very good location, expensive parking garage otherwise ok!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
Good starting point for sightseeing, all in the immediate vicinity! %singlelinebreak % Unfortunately our room was directly next to the triebwerksraum of lifts very loud) further was the parking for 25 Dollar not cheap per night. %singlelinebreak % But it is in San Francisco nowhere! read hotel review
  • Hotel
    3.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    2.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    3.0
  • Room
    3.3
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    1.0
Close
Melanie
Good location next to cable car station
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2013
For a short San Francisco- trip more than enough. Right around the corner is a cable car station. Tickets are also in the hotel available. Staff is very friendly and helpful. Small shop in the hotel for the most necessary things. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Martina
Definitely again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • April 2013
Hotel was from us only a night before the actual Camper holiday use. The location is very convenient and therefore in spite of the relatively short available standing time a great stadtüberblick uses. We would book there again at any time and therefore in the short term the night before the flight back also there. Btw, holidaycheck much cheaper than the normal hotelrate, the us was offered. read hotel review
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
Close

Excellent hotel with great location, cable car station at th
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • April 2013
The hotel is very recommendable. Great friendly and very polite staff. Cable car terminus right on the hotel. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
Close
Read all hotel reviews

Information about Hotel Holiday Inn San Francisco Golden Gateway

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This popular full-service hotel with excellent facilities lies close to the Civic Centre, in the government and administration quarter of San Francisco. The area surrounding the hotel is full of shops and restaurants. Union Square is around a 15-minute walk from the hotel, but it is also possible to use public transport, as there is a tram just steps away from the hotel.
  • The establishment comprises a total of 494 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a café and a bar. Guests can buy holiday mementos from the souvenir shop. A newspaper stand is also among the amenities at the establishment. Parking facilities available to guests include a garage and a car park. Additional services include room service and a laundry. There is a business area with a conference room and a business centre.
  • All accommodation units feature air conditioning, central heating and a bathroom. A double bed is provided in the carpeted accommodation units. A fridge and tea and coffee making equipment add to a comfortable stay. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio, an alarm clock and wireless internet access. Each of the bathrooms is equipped with a shower and a hairdryer.
  • The establishment offers a selection of sport and leisure opportunities. It is also possible to use the sun loungers on the sun terrace. Leisure options available to guests include a gym.
  • The establishment offers the following bookable meals and board options: breakfast, lunch and dinner.
  • The following credit cards are accepted in the establishment: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Spa centre
  • Beauty treatments

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service