# 276 of 295 hotels in Montreal

Hotel SpringHill Suites by Marriott Old Montreal(3 stars)

445 Saint-jean-baptiste St View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.3
  • Room
    3.5
  • Service
    3.7
  • Location
    5.5
  • Gastronomy
    3.0
  • Sport & Leisure
    0.0

Rating breakdown

  • excellent
    0
  • very good
    0
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Marija
Worn room in excellent location
  • Hotel not recommended
  • Families
  • City break
  • December 2014
The location could not be any better, literally on doorstep of Old Montreal with all touristy venues (and some veritable local) within short walk. And hotel knows it and uses it. Expect big prices around any holidays. We were there on points during Christmas break and it was packed and prices were in 300+ for basic room. However, the condition of the room (and hallways and dining room) is very very worn, with wallpaper peeling, stained and worn carpet, torn drapes, rusted towel hooks. The bed was average bouncy/springy kind, nothing to enjoy. Room was awkward, with bathroom sink at ... the foot of the bed, open to main room, and then toilet and bathtub in separate room. There is big area around door, but unusable. Mini fridge and "kitchen" counter top were sharing small den with writing desk and office chair. The breakfast was a zoo, with hotel full of families, and only one (yes, ONE) person cleaning the tables and refreshing breakfast items. We waited 20 minutes for two chairs to become available, so that our family of 4 can take turns eating breakfast. And many breakfast items were out of stock at any given time. Hotel knows of the problem, but rather than do something about it, they have posters in elevators informing guests of what breakfast times are "low crowds" and what times are to be avoided. So, you, as a guest, have to accommodate the hotel and get up at 5:30 to enjoy breakfast without 45 minute lineup? We have stayed on Marriott points, but I was not informed on check in nor check out, what taxes or additional charges will be charged. I knew I have to pay parking, but they have charged 25 per day, even if sign in front of parking entry stated 20 per day. There are much better options nearby, for half the price. read hotel review
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    4.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    3.5
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
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Information about Hotel SpringHill Suites by Marriott Old Montreal

Hotel Information

hotel.de

hotel.de *

Our entire crew would like to enthusiastically welcome you to the SpringHill Suites Old Montreal. As a member of the Marriott International family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Parking is not a problem at our hotel, we have plenty of parking available for our guests. During your stay, connect to the internet with the hotel WLAN. Sometimes you need to get things done, even when you're away from home. That's why we have a modern business centre with broadband internet access and a professional secretarial team right here in the hotel. Make yourself at home Guests of the hotel can contact the qualified team at reception at all times and request a friendly wake-up call or receive general assistance. You can either use the stairs or our elevator to reach your well-found room on the upper floors. Child care services are provided at the hotel. Where you will stay Courtesies, for example a hand-held blow-dryer, a kettle (for brewing a cup of coffee in the morning), cable TV for visual and audio entertainment and air-conditioning, can be found in every single room. All of our hotel rooms have a desk. Feel free to use the radio and TV set (with cable TV) that you will find in every one of the comfortably decorated rooms. A properly functioning phone is available in all hotel rooms. There will be a microwave and a kitchenette available in our guest rooms. In all our guest rooms you will find a bathroom equipped with a bathtub and a hairdryer. Hotel rooms can be equipped with children's beds, please request when making a booking. Relax or be active The hotel provides a well-equipped fitness room and relaxing swimming pool. Energetic guests will love the swimming pool and fully equipped fitness room. Our team is looking forward to watching you enjoy the hot tub.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Additional childrens' bed
  • Radio
  • Cable TV
  • Minibar
  • Safe
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Indoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service