# 7 of 36 hotels in Anissaras

Mitsis Laguna Resort & Spa(5 stars)

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Hotel Pictures - Mitsis Laguna Resort & Spa
Average
Recommended
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At a glance

  • Five star hotel (37)
    "Five star hotel" found in 37 reviews
    • " No five star hotel " 
      3.9055555555555554
      May 2012
    • " Great hotel - great service " 
      5.377777777777777
      July 2012
    • " We felt great all round. Great service, great people! This hotel is definitely recommendable . There is something for everyone there. The food variety is great. Anytime again. " 
      5.377777777777777
      July 2012
    • " It is reasonable value for money not at all! The first impression the facilities is good, but already after a short time ... " 
      4.022222222222223
      July 2012
    • " ... The staff was very friendly and looked forward on a small and simple ' Thank you!'. With the quality (total for all spaces), the service and all at a very nice holiday, we were very pleased. We will definitely book this hotel again ! " 
      5.958333333333333
      August 2011
    • " Top five star hotel " 
      5.305555555555555
      July 2011
    • " A wonderful hotel ! " 
      5.8055555555555545
      October 2011
    • " The mitsis Laguna resort is a wonderful hotel with very nice staff! The beach section is small, the sea very clear, the hotel area had ... " 
      5.8055555555555545
      October 2011
    • " ... with very nice staff! The beach section is small, the sea very clear, the hotel area had several pools, it is never too many people at the same place. The complex is nicely planted, the whole hotel is wonderful , the food is very tasty and a massage in the full-service Spa I can absolutely recommend! For ... " 
      5.8055555555555545
      October 2011
    • " ... people at the same place. The complex is nicely planted, the whole hotel is wonderful, the food is very tasty and a massage in the full-service Spa I can absolutely recommend! For me, this was a very nice vacation and I would stay here again! ☺ " 
      5.8055555555555545
      October 2011
    • " ... the dining room was good but lukewarm. garden room # 124 was extremely noisy. Between 4:00 and 5:00 trash was picked up, it was the place where the staff smoked (always loud talking). beautiful recommendable hotel ! " 
      4.2749999999999995
      June 2011
    • " A very beautiful new area, when everything is finished. For a five star hotel it still lacks some in terms of service and food. The rooms and terrace were great. A lounger ... " 
      4.375
      June 2011
    • " As already mentioned, a very nice hotel (although for my taste almost too big), unfortunately the beach could not keep up there, ... " 
      4.972222222222222
      June 2011
    • " On arrival first guests this year, we felt we had won the lottery. The ambience was really unique, the themed restaurants are great! Great hotel ! " 
      5.675
      April 2012
    • " Great hotel with 5 pools and delicious food. " 
      5.125
      September 2012
  • The food is very (13)
    "The food is very" found in 13 reviews
    • " It is reasonable value for money not at all! The first impression the facilities is good, but already after a short time confirms the very bad service, the food is very monotonous and the selection of dessert is unsatisfactory. No matter wether lunch or dinner, ... " 
      4.022222222222223
      July 2012
    • " ... The beach section is small, the sea very clear, the hotel area had several pools, it is never too many people at the same place. The complex is nicely planted, the whole hotel is wonderful, the food is very tasty and a massage in the full-service Spa I can absolutely recommend! For me, this was a very nice ... " 
      5.8055555555555545
      October 2011
    • " Outstandingly beautiful hotel & top food ! " 
      5.675
      April 2012
    • " Great hotel with 5 pools and delicious food . " 
      5.125
      September 2012
    • " We felt very much at ease. The food is very tasty . Hotel nice, elegant & modern decor. The hotel has 5 pools. Hotel is located directly by the ... " 
      5.125
      September 2012
    • " Positive: very high-quality, freshly prepared and varied food , ice cream (for adults) and drinks until 01:00 o'clock inclusive, the mini bar was daily filled ... " 
      5.211111111111111
      November 2011
    • " A very lovely area. The food was absolutely sufficient and very tasty . Who has something to complain about I don't know what you have to offer. Also cappuccino, ... " 
      4.944444444444445
      May 2011
    • " A shame, friendly staff, good food , nice location, but unfortunately for children until about two years not suitable. Children's ... " 
      4.166666666666667
      November 2011
    • " ... and relaxing. For young people but also adults is a lot to offer. I think, the reservation of the topic restaurants to wait forever and then perhaps no more table gets. In the main restaurant the food was very one-sided and tasteless. But apart from that, I can only recommend the hotel ☺ " 
      5.4444444444444455
      September 2011
    • " We were from 15,04.-22,04,2012 in Hotel Laguna beach. You can only recommend this hotel. All voice in this hotel, service is very very important. The food delicious food really exceeded. The service in the whole area with friendliness treated. The rooms are ... " 
      5.430555555555556
      April 2012
    • " ... not understand! when we reviews then read, we have already had in this hotel booked. The whiners let stay at home. each of the Greece vacation made white, 4 stars that marks hotel normal hotels with very good food . this hotel is only 3 or 4 stars? Unbelievable! we had this is the third time in a five star ... " 
      5.666666666666667
      January 2012
    • " very good food ! I missed only calamari! It may have been the in the restaurants given. We didn't go there, ... " 
      5.666666666666667
      January 2012
    • " very good food! I missed only calamari! It may have been the in the restaurants given. We didn't go there, because the food was so good and when we wanted to book the second week, it was only for 21 hours and it was too late. ... " 
      5.666666666666667
      January 2012
  • The staff were very hard-working (9)
    "The staff were very hard-working" found in 9 reviews
    • " ... which for our 1-year old son perilous and only after two days rectified. The cleaning of the rooms left a lot to be desired sometimes not at all cleaned and if nevertheless, then rather bad. The staff were very hard-working and friendly, but overworked. " 
      3.9055555555555554
      May 2012
    • " Great hotel - great service " 
      5.377777777777777
      July 2012
    • " We felt great all round. Great service , great people! This hotel is definitely recommendable. There is something for everyone there. ... " 
      5.377777777777777
      July 2012
    • " ... further improving the quality and the service (in all areas) will be taken from the hotel open and sympathetic. On a possible implementation of individual feedback working very fast and timely. The staff was very friendly and looked forward on a small and simple ' Thank you!'. With the quality (total for all ... " 
      5.958333333333333
      August 2011
    • " Positive: very high-quality, freshly prepared and varied food, ice cream (for adults) and drinks until 01:00 o'clock inclusive, the mini bar was daily filled up, including! Very nice atmosphere, very friendly staff . Positive: No pushy entertainment, jazz evenings only among other things, a number of very nice ... " 
      5.211111111111111
      November 2011
    • " A shame, friendly staff , good food, nice location, but unfortunately for children until about two years not suitable. ... " 
      4.166666666666667
      November 2011
    • " ... I love tight around the guests the name is Gregoria it has always a open ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service. You then exactly a great holiday as we. " 
      5.430555555555556
      April 2012
    • " ... is Gregoria it has always a open ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service . You then exactly a great holiday as we. " 
      5.430555555555556
      April 2012
    • " Best Service. So The main pool the staff were very friendly and tell me not the the man at the counter was unfriendly. He and I were almost the best ... " 
      5.333333333333333
      November 2011
  • Not suitable for children (1)
    "Not suitable for children" found in 1 review
    • " ... pool and children playground area, beautiful beach in the neighboring town chersonissos in ten minutes by taxi reachable, negative: the beach was very stony, full of rocks, the sea very rough not suitable for children , quite a lot of Russian (very rich), the level of the buffet the best bite swoop, the beach ... " 
      5.211111111111111
      November 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    4.9
  • Location
    3.9
  • Gastronomy
    4.9
  • Sport
    4.4

Rating breakdown

  • Excellent
    67
  • Very Good
    37
  • Acceptable
    18
  • Poor
    10
  • Terrible
    1
Read all hotel reviews

The most helpful favorable review

5.666666666666667
1 out of 1 people found this review helpful

The hotel for us the perfect location, quiet and yet centrally located enough for things to do on foot or by car. The complex was very tidy and the many employees noticed on the condition. The hotel is relatively big, however due to the many building it didn't seem crowded. Also not in the vacation period. Al was just great, mini bar included, save, tretboot and kanu, 5 extra restaurants, lunch package if you are not in the house was, lots of bars spread …  read more

The most helpful critical review

3.5
1 out of 1 people found this review helpful

The hotel is definitely in great shape, is located directly by the sea, but rather in a quiet area nearby Chersonisos. The buildings are a maximum of three storeys, elevators, there is only in the main building. We had over kaufland travel the rinela beach, but due to overbooking of the selbigen at laguna landed. In the rinela we had a room with a view of the sea booked, at laguna we had but then a room in the basement with a view of a wall with 4 trees …  read more

Hans
Germany
  • Couple
  • Age 56-60
2 Other hotel reviews
5.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We were totally surprised from the size, condition and impression of the hotel. For the price, we paid, we would never have expected it, which we really is! We could in any case for everyone recommend! … read more
Karin
Germany
  • Family
  • Age 51-55
1 Other hotel reviews
4.3
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
Nice hotel, but lots of guests for capacity of dining and leisure areas, mass processing We will not book this hotel again … read more
Oliver
Germany
  • Family
  • Age 41-45
1 Other hotel reviews
2.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
Since we both professionally, as well as private very lots of hotels all categories the world visited, you can the service in this hotel only shake my head. With a few exceptions is the complete staff unfriendly, incompetent and partly even aggressive. This might be because, that the hotel on 01,11 for 5 months closes, but no argument for the paying guests. Even talks with the inefficient travel agency, as well as with the manager brought only short-term success.My wife (in the in the tourist industry), my two children (4 years, 11 mon. ) And i, found on arrival a … read more
Fred
Germany
  • Couple
  • Age 61-65
2 Other hotel reviews
5.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The staff treated us all friendly and accommodating. With english, you could understand. Especially happy about the greek staff, if you some words in greek said.The pleasant stay begins in the lobby. At the front desk very good german knowledge. Everyone is very friendly and tried very hard. The 1 story hotel area was super well-kept. A very nice hotel, clean room with a balcony. Nice great ocean view, great bathroom, the complex and the pool are simply great. We had all-inclusive and were more than satisfied. There are 5 theme restaurants, the very recommendable are.There is 1 main restaurant and 5 theme restaurants … read more
Elke
Germany
  • Single
  • Age 56-60
1 Other hotel reviews
5.2
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The staff is only friendly, helpful especially at the front desk.The pleasant stay begins in the lobby. A feast for the eyes from a classical decoration, under the motto. Less is more... Only 1 floor of the hotel is great clean and tidy. The all-inclusive services there were a few minus points. 1. plastic cups from 12 o'clock in the day bar 2. there are in all the themed restaurants, as well as in the large dining room, the same sort of white and red wine. 3. there is no wine list. For a 5 star hotel unusual Otherwise there was only families with small children … read more
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Information about Mitsis Laguna Resort & Spa

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Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Play rooms
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Extra bed
  • CD Player
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Volleyball

Other hotel information

  • 24 hour reception
  • City hotel
  • Car hire
  • Information desk
  • Currency exchange
  • Laundry service
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