# 5 of 38 hotels in Anissaras

Mitsis Laguna Resort & Spa(5 stars)

ANISSARAS-CRETE GR-70014 View on map
Average rating
Recommended
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At a glance

  • Good hotel (17)
    "Good hotel" found in 17 reviews
    • " I want to warn that Greece is not rather cheap country. It's nice to have All Inclusive in such good hotel as Mitsis Laguna, but you should be ready to spend a lot of money for excursions, purchases and ... " 
      5.171428571428572
      May 2012
    • " No five star hotel " 
      3.9047619047619047
      May 2012
    • " It is reasonable value for money not at all! The first impression the facilities is good, but already after a short time ... " 
      4.01904761904762
      July 2012
    • " Great hotel with 5 pools and delicious food. " 
      5.121428571428572
      September 2012
    • " We felt very much at ease . The food is very tasty. Hotel nice, elegant & modern decor. The hotel has 5 pools. Hotel is ... " 
      5.121428571428572
      September 2012
    • " On arrival first guests this year, we felt we had won the lottery. The ambience was really unique, the themed restaurants are great! Great hotel ! " 
      5.678571428571429
      April 2012
    • " German Russian family hotel " 
      4.957142857142857
      June 2011
    • " The newest hotel is architecturally beautiful sentido, comparable to hotels in Las Vegas. The À La Carterestaurants are top and the whole staff the hotel is very friendly . The beach is many improvements to, for example bank of the sand, so that the beach chairs flat ... " 
      4.957142857142857
      June 2011
    • " Laguna beach great hotel " 
      5.4261904761904765
      April 2012
    • " We were from 15,04.-22,04,2012 in Hotel Laguna beach. You can only recommend this hotel . All voice in this hotel, service is very very important. The food delicious food really ... " 
      5.4261904761904765
      April 2012
    • " ... ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service. You then exactly a great holiday as we. " 
      5.4261904761904765
      April 2012
    • " Great hotel - great service " 
      5.3809523809523805
      July 2012
    • " We felt great all round. Great service, great people! This hotel is definitely recommendable . There is something for everyone there. The food variety is great. Anytime again. " 
      5.3809523809523805
      July 2012
    • " Dream hotel in not so beautiful environment " 
      4.978571428571429
      June 2012
    • " It was a really great holiday :-) Very recommendable the area is not the hit, the hotel is this breathtaking. We will ... " 
      4.978571428571429
      June 2012
  • The staff were very hard-working (5)
    "The staff were very hard-working" found in 5 reviews
    • " ... which for our 1-year old son perilous and only after two days rectified. The cleaning of the rooms left a lot to be desired sometimes not at all cleaned and if nevertheless, then rather bad. The staff were very hard-working and friendly, but overworked. " 
      3.9047619047619047
      May 2012
    • " ... I love tight around the guests the name is Gregoria it has always a open ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service. You then exactly a great holiday as we. " 
      5.4261904761904765
      April 2012
    • " ... is Gregoria it has always a open ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service . You then exactly a great holiday as we. " 
      5.4261904761904765
      April 2012
    • " Great hotel - great service " 
      5.3809523809523805
      July 2012
    • " We felt great all round. Great service , great people! This hotel is definitely recommendable. There is something for everyone there. ... " 
      5.3809523809523805
      July 2012
  • The food is very (5)
    "The food is very" found in 5 reviews
    • " It is reasonable value for money not at all! The first impression the facilities is good, but already after a short time confirms the very bad service, the food is very monotonous and the selection of dessert is unsatisfactory. No matter wether lunch or dinner, ... " 
      4.01904761904762
      July 2012
    • " Great hotel with 5 pools and delicious food . " 
      5.121428571428572
      September 2012
    • " We felt very much at ease. The food is very tasty . Hotel nice, elegant & modern decor. The hotel has 5 pools. Hotel is located directly by the ... " 
      5.121428571428572
      September 2012
    • " Outstandingly beautiful hotel & top food ! " 
      5.678571428571429
      April 2012
    • " We were from 15,04.-22,04,2012 in Hotel Laguna beach. You can only recommend this hotel. All voice in this hotel, service is very very important. The food delicious food really exceeded. The service in the whole area with friendliness treated. The rooms are ... " 
      5.4261904761904765
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.0
  • Location
    4.1
  • Gastronomy
    5.1
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    47
  • very good
    25
  • acceptable
    10
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.5

The hotel complex consists of a main building and very a lot of bungalows, about the beautiful, large area distribute. On the complex there is a beautiful lagoon. The brilliant lighting is everything beautiful shine. The hotel is clean and well-kept. There are all sorts of guests there, from families with small children and some schoolchildren (in the last few weeks the summer holidays in bawü and Bayern there), over younger couples, couples, friends to r …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5

The hotel is definitely in great shape, is located directly by the sea, but rather in a quiet area nearby Chersonisos. The buildings are a maximum of three storeys, elevators, there is only in the main building. We had over kaufland travel the rinela beach, but due to overbooking of the selbigen at laguna landed. In the rinela we had a room with a view of the sea booked, at laguna we had but then a room in the basement with a view of a wall with 4 trees …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (17)
      Comments related to "Hotel in general" found in 17 reviews
      • " I want to warn that Greece is not rather cheap country. It's nice to have All Inclusive in such good hotel as Mitsis Laguna, but you should be ready to spend a lot of money for excursions, purchases and ... "  read hotel review
        5.171428571428572
        May 2012
      • " No five star hotel "  read hotel review
        3.9047619047619047
        May 2012
      • " It is reasonable value for money not at all! The first impression the facilities is good, but already after a short time ... "  read hotel review
        4.01904761904762
        July 2012
      • " Great hotel with 5 pools and delicious food. "  read hotel review
        5.121428571428572
        September 2012
      • " We felt very much at ease. The food is very tasty. Hotel nice, elegant & modern decor. The hotel has 5 pools. Hotel is ... "  read hotel review
        5.121428571428572
        September 2012
      • " On arrival first guests this year, we felt we had won the lottery. The ambience was really unique, the themed restaurants are great! Great hotel! "  read hotel review
        5.678571428571429
        April 2012
      • " German Russian family hotel "  read hotel review
        4.957142857142857
        June 2011
      • " The newest hotel is architecturally beautiful sentido, comparable to hotels in Las Vegas. The À La Carterestaurants are top and the whole staff the hotel is very friendly. The beach is many improvements to, for example bank of the sand, so that the beach chairs flat ... "  read hotel review
        4.957142857142857
        June 2011
      • " Laguna beach great hotel "  read hotel review
        5.4261904761904765
        April 2012
      • " We were from 15,04.-22,04,2012 in Hotel Laguna beach. You can only recommend this hotel. All voice in this hotel, service is very very important. The food delicious food really ... "  read hotel review
        5.4261904761904765
        April 2012
      • " ... ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service. You then exactly a great holiday as we. "  read hotel review
        5.4261904761904765
        April 2012
      • " Great hotel - great service "  read hotel review
        5.3809523809523805
        July 2012
      • " We felt great all round. Great service, great people! This hotel is definitely recommendable. There is something for everyone there. The food variety is great. Anytime again. "  read hotel review
        5.3809523809523805
        July 2012
      • " Dream hotel in not so beautiful environment "  read hotel review
        4.978571428571429
        June 2012
      • " It was a really great holiday:-) Very recommendable the area is not the hit, the hotel is this breathtaking. We will ... "  read hotel review
        4.978571428571429
        June 2012
  • Location
    Pros
  • Service
    Pros
    • Service Friendliness (5)
      Comments related to "Service" found in 5 reviews
      • " ... which for our 1-year old son perilous and only after two days rectified. The cleaning of the rooms left a lot to be desired sometimes not at all cleaned and if nevertheless, then rather bad. The staff were very hard-working and friendly, but overworked. "  read hotel review
        3.9047619047619047
        May 2012
      • " ... I love tight around the guests the name is Gregoria it has always a open ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service. You then exactly a great holiday as we. "  read hotel review
        5.4261904761904765
        April 2012
      • " ... is Gregoria it has always a open ear. This vacation was simply brilliant and this hotel I can only recommend, Book this hotel and get itself a picture of the friendliness of the staff and the great service. You then exactly a great holiday as we. "  read hotel review
        5.4261904761904765
        April 2012
      • " Great hotel - great service "  read hotel review
        5.3809523809523805
        July 2012
      • " We felt great all round. Great service, great people! This hotel is definitely recommendable. There is something for everyone there. ... "  read hotel review
        5.3809523809523805
        July 2012
    • Good knowledge of foreign languages (1)
      Comments related to "Service" found in 1 review
      • " Staff is rather polite. Everyone speaks English, even Russian a little.) Room was cleaned each day... but we were forced to ask to change our ... "  read hotel review
        5.171428571428572
        May 2012
    Cons
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " It is reasonable value for money not at all! The first impression the facilities is good, but already after a short time confirms the very bad service, the food is very monotonous and the selection of dessert is unsatisfactory. No matter wether ... "  read hotel review
        4.01904761904762
        July 2012
  • Food
    Pros
    • Quality (5)
      Comments related to "Food" found in 5 reviews
      • " It is reasonable value for money not at all! The first impression the facilities is good, but already after a short time confirms the very bad service, the food is very monotonous and the selection of dessert is unsatisfactory. No matter wether lunch or dinner, ... "  read hotel review
        4.01904761904762
        July 2012
      • " Great hotel with 5 pools and delicious food. "  read hotel review
        5.121428571428572
        September 2012
      • " We felt very much at ease. The food is very tasty. Hotel nice, elegant & modern decor. The hotel has 5 pools. Hotel is located directly by the ... "  read hotel review
        5.121428571428572
        September 2012
      • " Outstandingly beautiful hotel & top food! "  read hotel review
        5.678571428571429
        April 2012
      • " We were from 15,04.-22,04,2012 in Hotel Laguna beach. You can only recommend this hotel. All voice in this hotel, service is very very important. The food delicious food really exceeded. The service in the whole area with friendliness treated. The rooms are ... "  read hotel review
        5.4261904761904765
        April 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... You can only recommend this hotel. All voice in this hotel, service is very very important. The food delicious food really exceeded. The service in the whole area with friendliness treated. The rooms are nicely equipped. Everything is really very good and high quality equipped. On the complex there are beautiful ... "  read hotel review
        5.4261904761904765
        April 2012
Claudia
Nice hotel... Unfortunately no 5 star hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
Very nice all-inclusive resort, which in the main season (according to the information a waitress) with 1200 guests stocked. The cleanliness and the condition of the public areas of the hotel (lobby, terraces, pool, pool bars, etc.) Is very good and clean. The resort itself is beautifully decorated. At our travel time there were mainly english, dutch and russians in the hotel. The hotel has wireless internet access. They give you a code. The signal is only available in the main building and is usually busy. read hotel review
  • Service
    4.0

    The friendliness of the staff in the dining room was really very nice and personal. The staff in the dining room is very attentive and good foreign language skills. The lobby was the friendliness of the ladies of the reception, in our opinion very fake. Also at the bars and in the pancake house was the very friendly and attentive staff. The room cleaning unfortunately wasn't enjoyable. Already on our arrival day there were still a great many hair of were supposed in the bathroom. After a complaint was this circumstance immediately repaired. Also during the whole holiday was the room cleaning (despite tip) rather unclean. The floor was not thoroughly cleaned, and it was after the room cleaning usually still the same dirt and hair on the floor, which was before the cleaning was there.

  • Hotel
    5.0

    Very nice all-inclusive resort, which in the main season (according to the information a waitress) with 1200 guests stocked. The cleanliness and the condition of the public areas of the hotel (lobby, terraces, pool, pool bars, etc.) Is very good and clean. The resort itself is beautifully decorated. At our travel time there were mainly english, dutch and russians in the hotel. The hotel has wireless internet access. They give you a code. The signal is only available in the main building and is usually busy.

  • Location
    3.0

    The hotel is about 3 kilometres away from the city Hersonissos, which one with a small train (the hotel), or with a taxi to reach. The small bimmelbahn browses all hotels and you can all stops out and again enter. The small train has fixed departure times. However, we have each time, if this train drove, partly up to an hour for the train waited. The outward and return journey with the taxi after Hersonissos is for 2 persons only 4 €more expensive (train costs per person 1 0 €per person, taxi 2 4 €). The airport is approximately 25 minutes away. Shopping, night life and restaurants can be found only in Hersonissos. Excursions we booked with our travel agent. If you excursions otherwise can book, we couldn't say. The beach is, only by a road, separated from the hotel. Unfortunately the beach is for us absolutely unacceptable defendendo. Very small (narrow) and very dirty. It was a lot of garbage and we had the impression, that the hotel's beach cleaned.

  • Room
    4.0

    The rooms are big enough and in good condition. There was a tv in the room, mini bar, air conditioning, safe and telephone in the room. Our room had a sufficiently large balcony. The cleanliness of the bathroom and the entire room was daily a lot to be desired (also after tip)

  • Sport & Leisure
    4.0

    There were 3 very beautiful pool plants, which were clean. For such a large hotel with a beach, which partly not at all is available, but there are too few beach chairs at the pools. Unfortunately there are also no capacity to the pools, to further couches to set. We think that there are too many guests (in peak times up to 1200) in the hotel in relation to the places at the pool. We are no reservers, but unfortunately you have to do that, if you have a place at the pool. Unfortunately, there were much too few toilets at the pool. Therefore these were, then during the day in the corresponding condition.

  • Gastronomy
    3.0

    In our view, the dining in the hotel the large weak point. There was 2 weeks long in the afternoons and evenings almost identical food. The food in the dining room was mostly cold. The quality of the grilled meat was frankly a disaster. The food is not varied. However, breakfast is very good and varied%. There were various sorts of bread and rolls (also dark types and whole wheat bread ) the cleaning and hygiene in the restaurant was good. The dining room is, because of its size, very loud and one understood his own word not. If outdoors, due to bad weather, not could be set, formed in front of the dining room long queues. We then but never more than may be 10 minutes to wait, until a table. There is also at the pool a french creperie adjacent to the hotel, in the great crepes, waffles and ice cream food.

Close
Christina
Relax in a great hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
The hotel offers rooms both in the main building, as well as in many 1-2 story bungalows on. We had a bungalow (641) with sea view. The bungalow was always clean, even if, in our opinion the charwoman times could have been swept. The only drawback was, the we always different numbers of towels/bath towels/bathrobes/shower mat had. Were at the beginning of every 2 and a rug available, we had at the end of the vacation no rug more, ever 1 large bath towel, 1 bathrobe and 3 small towels. On nnachfrage these were but always corrected ☺ Wlan unfortunately ... only in the central area in the main building work. Here were mainly in the lobby starting from 20 hours loud people with their cell phones and tablets tried to go online, which then but again the hotelserver overloaded has. The guest structure. There were all age groups, couples, families, and so on. Represented. In the first half were a lot of germans there, many english. Also spaniards, frenchmen and some russians. All but mentioned behaviour and there were no ' büfettschlachten' or similar read hotel review
  • Gastronomy
    6.0

    Next to the main restaurant there were 5 specialty restaurants (cretan tavern, asia, sushi, italian and mexican). This may involve (to the sushi) 3 days in advance at the front desk. This is unfortunately 'forced' the first three days in the main restaurant, in the sushi or in the french creperie adjacent to the hotel to eat. All restaurants (except for sushi) offer antipasti and desserts. The main courses and salads are everywhere really delicious and we really have much in allen restaurants tested! The italian restaurant is first class. Here you can even select the flour the baked pizza should be. In the main restaurant is in the interior a bit 'kantinenstimmung', but you can sit outside and the sound of the food. The main restaurant tried a lot of greek cooking, but also international (the gyros is great!). There is a 'health corner' with many salads and various ingredients the self can mix. Tips and prices were for us not measurable, since we had all-inclusive. At lunch, we often on the lunch, but a great crepe eaten... Also highly recommended!

  • Service
    5.0

    All the staff have themselves always endeavor our to fulfill our wishes. German could do not all speak, but all 'important' already. In other words: reception, manager, einteilerin in the specialty restaurants. Otherwise we are with english great clearly came. In the specialty restaurants there were menus in all languages. Rooms were as already above mentioned always well done.

  • Sport & Leisure
    6.0

    Animation gave it, quite decent and always shielded from the other guests. We didn't use it. The pools were all with seawater and currently quite cold. In the spa area there were heated indoor pool. The beach chairs are made out of wood and super! Umbrellas are both on the beach, as well as at the pools' firm ' and as soon as the sun turns, the merry liegenrutschen los ☺ Showers, there were quite a few, which were hardly used. But the due to the sea also not necessary, because you not to 'chlorine smell'. Next to the main pool, a children's swimming pool with slide, there was the large pool, the through the various bungalowblöck attracts... Just perfect!

  • Room
    6.0

    Our bungalow was we all other stylishly furnished. A white ledercanapee, a super nice bed, two foot stool, a table, a chair, a chest of drawers with free minibar, bedside tables, and on the balcony two chairs and a table. Everything else was very high quality! The mattress was also super and not dirty or worn out. The bathroom could be reached by a frosted glass door into two areas are shared. Front the huge sink, where the lower area with blue leds sight is. So at night you could the soft lighting to start. The rear area was with the toilet, a floor-to-ceiling, mosaikgekachtelten shower and a tub/shower. Everything was always clean.

  • Hotel
    5.0

    The hotel offers rooms both in the main building, as well as in many 1-2 story bungalows on. We had a bungalow (641) with sea view. The bungalow was always clean, even if, in our opinion the charwoman times could have been swept. The only drawback was, the we always different numbers of towels/bath towels/bathrobes/shower mat had. Were at the beginning of every 2 and a rug available, we had at the end of the vacation no rug more, ever 1 large bath towel, 1 bathrobe and 3 small towels. On nnachfrage these were but always corrected ☺ Wlan unfortunately only in the central area in the main building work. Here were mainly in the lobby starting from 20 hours loud people with their cell phones and tablets tried to go online, which then but again the hotelserver overloaded has. The guest structure... There were all age groups, couples, families, and so on. Represented. In the first half were a lot of germans there, many english... Also spaniards, frenchmen and some russians. All but mentioned behaviour and there were no ' büfettschlachten' or similar

  • Location
    4.0

    The location of the hotel is really only for relaxing. The transfer was short, it looks and you can hear often planes. The next town (chersonissos) is for 7 €per route with the taxes to reach. There are many bars, pubs and clubs, which now exists in october but almost all had, but is typical and the end of the season brings. The hotel is directly on the beach, but you should expect no sandy beach. It is less pleasant gravel and the water is crystal clear. You can very good snorkelling and the small fish to see. Now in october the sea was warmer than the pools. The beach directly to the pool bar walk (1 minutes), if you can have a drink or ice cream to eat would like.

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Doris
Summer holidays in Mitsis Laguna Resort - Crete
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
The hotel is very beautiful - consisting of many 2-floor buildings, 3 large swimming pools, 7 restaurants, several bars, etc. The personnel was extremely friendly, helpful - great with the children! We took an all inclusive package and have really enjoyed it. read hotel review
  • Gastronomy
    6.0

    7 restaurants - main restaurant with buffet, 5 theme restaurants (Cretan, Asian - fusion, Italian, Mexican, Sushi), 1 crepe bar - overall, you could get excellent food almost around the clock. Various bars throughout the hotel complex.

  • Hotel
    6.0

    The hotel is very beautiful - consisting of many 2-floor buildings, 3 large swimming pools, 7 restaurants, several bars, etc. The personnel was extremely friendly, helpful - great with the children! We took an all inclusive package and have really enjoyed it.

  • Location
    5.0

    Very close to the airport of Heraklion (about 20mins by taxi), North Coast of Crete. Very well located for excursions to e.g. Knossos, Chersonissos - only slight downside is that the beach is separated from the hotel by a small street (there is hardly any traffic though).

  • Room
    6.0

    We had family rooms - large size, fully equipped bathroom, balcony with a great view over both the hotel and the sea.

  • Service
    6.0

    Staff extremely friendly, the mini club for the children is very well managed, the animation crew superb and we spent many evenings with them. The staff has helped us a lot with anything we needed for e.g. the children.

  • Sport & Leisure
    5.0

    Kids club - great!, swimming pools of very nice size and shapes (small downside for small children: all pools are filled with salt water), Beach very small; evening entertainment managed by a lively young crew - entertaining a wide range of guests.

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Jose Carlos
Mitsis Laguna Resort - Crete - a great experience
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
In general an excellent choice for a summer holiday in Crete. Professional staff, friendly, amazing hotel, great food - the all inclusive option is really recommended. I read some negative comments from British guests on other websites/travel sites - we cannot confirm any of their experiences, they are far from the reality we experienced. The hotel is simply outstanding! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    3.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Diana
Great family vacation.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
Great hotel for families, who just want to relax! If you think, there are only russians, has no desire for contact, because the guest structure was really international, we have never in the form of experience. This is why the first auto english, a real gain for the children. German are here goods in short supply, the hotel is the german tour operator too expensive in comparison were offered. Locally and abroad you pay much less! The last year been different, as were loud waiters were many germans there. read hotel review
  • Gastronomy
    6.0

    The food was always delicious and very varied, if you wanted, the grundsachen but we were always there! At the entrance there is a very nice lady, the a table organized, very service-oriented for an all-inclusive hotel! The drinks are good, so you never from hunger or thirst suffers.

  • Service
    4.0

    The staff, the with the tourists had to do, was very, very hard and was extremely friendly, here is very much value on service. The manager can one forget, managed it but within two weeks, a required contact with us include, after insisting! We wanted only one explanation, why its randplatten at the pool so sharp by the sea have become, that children, which insist, inevitably be violated (the doctor and the erroneous used up medicines a new doctor, the issue still nothing heard, we had to pay, the stammarzt laughed then and advised a bepanthencreme with the note, that the management of which know). Also the maid service was a joke: a whole day for 12 rooms and always in the storeroom busy? Around 5 before 3 came back then always and said, that you the room immediately leave must, if one it to have deseamed wool! Immediately!?!

  • Location
    5.0

    The location lot has already been written. We prefer it, quiet hotel, then with the rented cars or taxi fast in the next location. This is a given, so that one is in the hotel really good, completely without city noise. Airplanes sometimes over the hotel, yes, but they didn't bother us, are hardly noticed. And the beach i had after the reviews here expected, it is just typical for Crete... The seem several people to see, because there was always a lot of los!

  • Sport & Leisure
    6.0

    The entertainment was very entertaining and really tried hard, even when 'onlooker' on the couch one had something to see. Step, stretching, Zumba, wasserfitness, beach volleyball, water polo, dancing lessons, discos and lots of fun for children, since someone has made of something... Just a shame, that the kinderaniamtion didn't speak any german. The girls ceilings many languages from, our girls, so happy to be involved if, but soon no more desire, the whole time no one to speak to. But the disco came without words from... This must be the day!

  • Hotel
    5.0

    Great hotel for families, who just want to relax! If you think, there are only russians, has no desire for contact, because the guest structure was really international, we have never in the form of experience. This is why the first auto english, a real gain for the children. German are here goods in short supply, the hotel is the german tour operator too expensive in comparison were offered. Locally and abroad you pay much less! The last year been different, as were loud waiters were many germans there.

  • Room
    4.0

    The family rooms are at first sight appalling small and the closet was for four people for two weeks really a joke. But you only once a few days in it, you get used to it, and appreciates the successful distribution, since the children can be, if you want it and are in the room! Schimmeltechnisch we german surely a other standard, but we have also not daily with such amounts of water to do.

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Information about Mitsis Laguna Resort & Spa

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Mitsis Laguna Resort & Spa is an exclusive five star hotel situated in Annissaras, Greece. This hotel is a perfect choice for honeymooners and young couples. Check in starts at 2 PM and check out must be done before 12 AM. The hotel has free parking. There is an airport shuttle that runs from the hotel. Pets are not allowed on the premises. This hotel is wheelchair accessible and disability friendly. Pregnant women and children are not welcome in this facility.
  • Location
    The resort is situated approximately 22 kilometers from the Heraklion Airport. Local points of interest include Palace of Knossos, Heraklion Archeological Museum, University of Crete under the auspices of Foundation for Research & Technology, Koules Fortress and Natural History Museum.
  • Accommodation
    This hotel has 342 rooms arranged over 2 floors. A minibar is available with free drinks. En suite facilities include direct dial telephone, balcony or terrace, LCD TV with satellite channels, safe deposit box, internet access, and the bathrooms come with toiletries, bath robes, slippers, scales and hairdryer.
  • Food and Drink
    The resort's comfortable restaurants and Greek tavern serve breakfast, lunch and dinner. Room service is also offered at certain times. Unlimited locally produced alcoholic drinks and soft drinks are available during selected bar opening hours. Guests are invited to explore the neighborhood for new tastes; nearby streets offer many different dining options, including cafes and diners that serve local cuisine.
  • Leisure
    Leisure options at this facility comprise of table tennis, darts, bridge room, games room, spa, jacuzzi, Turkish bath, massage salon and watersports available from the beach. Separate children's pool with waterslides is also available.
  • Other facilities and services
    Additional services comprise of business center, concierge, elevator , 24-hour reception, dry cleaning service, babysitting and child services, banquet facilities, conference room, currency exchange office and multilingual staff.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Kitchen
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

Other hotel information

  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange