# 6 of 48 hotels in Anissaras

Mitsis Laguna Resort & Spa(5 stars)

70014 Anissaras Kreta View on map
Average rating
Recommended
Trend

At a glance

  • Family hotel (2)
    "Family hotel" found in 2 reviews
    • " German Russian family hotel " 
      4.957142857142857
      June 2011
    • " The newest hotel is architecturally beautiful sentido, comparable to hotels in Las Vegas. The À La Carterestaurants are top and the whole staff the hotel is very friendly . The beach is many improvements to, for example bank of the sand, so that the beach chairs flat ... " 
      4.957142857142857
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.2
  • Location
    4.3
  • Gastronomy
    5.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    44
  • very good
    13
  • acceptable
    6
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.5

The hotel complex consists of a main building and very a lot of bungalows, about the beautiful, large area distribute. On the complex there is a beautiful lagoon. The brilliant lighting is everything beautiful shine. The hotel is clean and well-kept. There are all sorts of guests there, from families with small children and some schoolchildren (in the last few weeks the summer holidays in bawü and Bayern there), over younger couples, couples, friends to r …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5

The hotel is definitely in great shape, is located directly by the sea, but rather in a quiet area nearby Chersonisos. The buildings are a maximum of three storeys, elevators, there is only in the main building. We had over kaufland travel the rinela beach, but due to overbooking of the selbigen at laguna landed. In the rinela we had a room with a view of the sea booked, at laguna we had but then a room in the basement with a view of a wall with 4 trees …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " German Russian family hotel "  read hotel review
        4.957142857142857
        June 2011
      • " The newest hotel is architecturally beautiful sentido, comparable to hotels in Las Vegas. The À La Carterestaurants are top and the whole staff the hotel is very friendly. The beach is many improvements to, for example bank of the sand, so that the beach chairs flat ... "  read hotel review
        4.957142857142857
        June 2011
Magda
Best Hotel in Greece
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Our stay in this hotel was wonderful! Beautiful rooms, delicious food, staff was really nice and cooperative. Beach was near from the hotel and pools were clean. I would highly recommend this hotel. read hotel review
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Sylvia
German Russian family hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2011
The newest hotel is architecturally beautiful sentido, comparable to hotels in Las Vegas. The À La Carterestaurants are top and the whole staff the hotel is very friendly. The beach is many improvements to, for example bank of the sand, so that the beach chairs flat stand, more sun screens and a toilet. The pools were beautiful, however a quiet pool areas were good, so that peace searching Vacationers the sun and the water relaxation enjoyment can. Very nerve racking are early in the morning, changing beach towels, the normal guests, around 9 o'clock find a free deck chair, no ... place to offer more. All pool chairs were occupied with beach towels, but no bathers. Here it is essential to create a supervision of order. The are mostly young families from Russia and Germany. Sad, the contingent of tourist is not mixed. Rarely does one hear a jumper-, French or Swiss dialect. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    3.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Mitsis Laguna Resort & Spa

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Mitsis Laguna Resort & Spa is an exclusive five star hotel situated in Annissaras, Greece. This hotel is a perfect choice for honeymooners and young couples. Check in starts at 2 PM and check out must be done before 12 AM. The hotel has free parking. There is an airport shuttle that runs from the hotel. Pets are not allowed on the premises. This hotel is wheelchair accessible and disability friendly. Pregnant women and children are not welcome in this facility.
  • Location
    The resort is situated approximately 22 kilometers from the Heraklion Airport. Local points of interest include Palace of Knossos, Heraklion Archeological Museum, University of Crete under the auspices of Foundation for Research & Technology, Koules Fortress and Natural History Museum.
  • Accommodation
    This hotel has 342 rooms arranged over 2 floors. A minibar is available with free drinks. En suite facilities include direct dial telephone, balcony or terrace, LCD TV with satellite channels, safe deposit box, internet access, and the bathrooms come with toiletries, bath robes, slippers, scales and hairdryer.
  • Food and Drink
    The resort's comfortable restaurants and Greek tavern serve breakfast, lunch and dinner. Room service is also offered at certain times. Unlimited locally produced alcoholic drinks and soft drinks are available during selected bar opening hours. Guests are invited to explore the neighborhood for new tastes; nearby streets offer many different dining options, including cafes and diners that serve local cuisine.
  • Leisure
    Leisure options at this facility comprise of table tennis, darts, bridge room, games room, spa, jacuzzi, Turkish bath, massage salon and watersports available from the beach. Separate children's pool with waterslides is also available.
  • Other facilities and services
    Additional services comprise of business center, concierge, elevator , 24-hour reception, dry cleaning service, babysitting and child services, banquet facilities, conference room, currency exchange office and multilingual staff.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Play rooms
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Volleyball

Other hotel information

  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange
  • Laundry service