# 7 of 12 hotels in Side - Sorgun

Arcanus Side Resort(4.5 stars)

Titreyengöl Mevkii 07600  Manavgat View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.3
  • Location
    5.0
  • Gastronomy
    5.3
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    510
  • very good
    102
  • acceptable
    35
  • poor
    14
  • terrible
    2
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The most helpful positive review

5.328571428571428

After 5 years we were to 2 time there and it was much has changed... The hotel is right beside the sea in a very quiet location with a very good climate through the forest of directly at the hotel. Beautiful location, the large garden is priceless, the pool is adequate. All-inclusive, wi-fi went beach, many germans, turks, russians, belgian... Families, couples, singles, everything was there. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

The 'Asteria Sorgun Resort was already older, which we on many places have noticed! The whole hotel complex extends spacious, has 4 floors, many rooms have the direct/a partial view of the ocean... , but also the land view you can get! In march we are as a family/friends arrived, at this time, the hotel for many (depleted retirees) rundreisende use, accordingly the atmosphere (partly) very, very anxious, whether in the lobby or in the evening in the large …  read hotel review

read more Acceptable, Poor, Terrible reviews
Camilla
Nice hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
you all ways have something to do on the hotel and hotel are verry nice and close to the beach. and you can talk to everybody. I was happy to be here so I will come back, I will say to Abdullah from guest relation thank you for the nice holiday on arcanus hotel. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Kamilla
Nice holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
We have bin her in 7 days, and all was perfect. The hotel are very beautiful and The Peoples are verry nice. Thanks for the nice holiday Abdullah from güestrelation it's very kind. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Dennis
Very great holidays
  • Recommended hotel
  • Couples
  • Other stay
  • March 2015
Really nice hotel good shopping venues great entertainers very nice especially Jenia and Sabina thank you for the cool holidays read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Charlotte
We had the most fantastic holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
nice hotel, very clean, the entire staff was sweet and smiling read hotel review
  • Sport & Leisure
    6.0

    we har a wonderful time, especially because af the to entertainers Sabrina and Jenya who made us feel so Welcome, and in that time they spent with us, we just had so much fun, And they took good care of the whole family, so that both children and parents had a lovely holidaye. They both have a lovely personality and was delightful to be with.

  • Room
    5.0

    nice and clean, and with a good view

  • Service
    6.0

    all staff was friendly, our room was clean

  • Hotel
    5.0

    nice hotel, very clean, the entire staff was sweet and smiling

  • Gastronomy
    6.0

    a lot to choose from, very clean, nice taste and good service

  • Location
    5.0

    close to the beach, easy to take the bus or a cap to town

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Anja
Great holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
The hotel was clean and the staff were nice. We had all inclusive and there were lot of variety with foods what was good because we were there with big family. read hotel review
  • Sport & Leisure
    5.0

    The entertainment staff (for example Sabina and Jenia) were great, they entertained my whole family during our stay and organized darts games etc. So lot of thanks to all of them too. It was also nice to have disco at the hotel because it would've been difficult to go further away from the hotel. The pool was closed the whole time we stayed at the hotel and it wasn't informed when we booked the hotel so that's a big minus.

  • Room
    4.0

    The room was clean and nice but we didn't get the view to the ocean like we hoped for.

  • Service
    6.0

    The hotel's staff were excellent. The bartenders and most of the waiting staff were so happy and friendly all the time that it was a high point of our Holiday. I really wish you'll send the positive feedback to them also so that they'll know how great work they are doing.

  • Hotel
    6.0

    The hotel was clean and the staff were nice. We had all inclusive and there were lot of variety with foods what was good because we were there with big family.

  • Location
    4.0

    The hotel was right next to the beach and it was easy to take a bus to Side for shopping or a boat trip etc. There was only one shop in the hotel area.

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Tim
Good for the money. The management style grates.
  • Hotel not recommended
  • Singles
  • Beach holiday
  • February 2015
The Arcanus gets many things nearly right and for the money I paid, I cannot complain. Disappointment stems mostly from over-promising on the web site and under-delivering in practice. In the winter season, most venues and facilities are closed, regardless of the weather. There are only soft drinks in the minibar and only one visit to one a la carte restaurant is permitted per stay, even if your stay is for six months. The official policy is for at-table bar waiter service but in practice you have to queue at the bar while the waiter merely clears empties away. This ... is a very poor aspect of the hotel. The "24-hour bar" closes at midnight. The indoor poor jacuzzi only works for two 30-minute periods per day. There are too many examples of petty penny-pinching and the whole operation feels rather mean. The food is the usual in Turkish five stars, tasty, nutritious and with plenty of choice but there is nothing exceptional to comment on. There are no themes or special nights in the buffet. As is usual in Turkey, the only spoons for soup are dessert spoons which are messier and slower - bring your own soup spoon! I found the attitude of the staff initially really quite frosty - something I am certainly not used to in Turkey. This was not 'professional distance' it was more 'what do you want, I'm busy'. Those I have got to know have since warmed up but it was a shock on arrival right from reception onwards and really unexpected in any hotel anywhere. I suspect poor training more than anything else. The rooms are beautiful, having been refurbished when the hotel went from being the Asteria Sorgun to the Arcanus and the Asteria Sorgun was relatively new anyway. There is the usual selection of toiletries, good quality hotel hangers, terrible hairdryer and one English channel on the TV (BBC World News). The chambermaid service is effective. The first Asteria, around 2km West of central Side, is one of the original large hotels of Side. A friend of mine was invited to the opening party at which a camel was slaughtered! The story goes that the three brothers who owned the Asterias disagreed about the direction of the new Asteria Sorgun and it now belongs to just one brother, also an owner of the Istanbul football club Fenerbahce, who has branched out and started the new brand of 'Arcanus Hotels'. I met two people last night who stayed here two years ago when it was the Asteria Sorgun and they say it is much improved. In particular they say the addition of the second bar (the most un-inspiringly named 'Lobby Bar 2') open in the evenings-only has helped. I always like the idea of 'an alternative bar' which should be cosy, quieter and more intimately lit. Lobby Bar 2 is quieter except when the barman puts Turkish TV on at full volume, very brightly lit and distinctly not cosy. It needs better lighting, the TV removed or put under better control, a decent sound system for gentle background music and bar stools added at the bar. Finally, the grounds are well-kept, there is no shortage of sun beds and the beach is wonderful. It is a 2 mile walk to ancient Side along the beach but in winter you will need to cross a stream or two. Overall, I feel the Arcanus suffers from the usual top-centric, amateur Turkish management that has little respect for the guests and is ignorant of hotel management in the rest of the World. There is too much cost-cutting and rule-making for my comfort and the permanent nuisance of the animation team - professional idiots that will not take 'no' for an answer - the final straw. I will not return. Your experience may vary. If you have found this review at all helpful, pleas give it a helpful vote. Thanks, Tim. Hemera, Side, 1999 Sunrise Queen, Side, 2000-2004, 6 times Kaya Belek, 2002, 3 times Hillside Ma Biche, Goynuk, 2002, 2 times Kaya, Side, 2003 Kremlin Palace, Lara Beach, 2004 Club Voyage Sorgun, 2005 Club Voyage, Belek, 2005 Marina Kemer, 2005 Turkiz Hotel, Kemer, 2004/2005, 2 times Kemer Resort, 2005 Marina Residence, Antalya, 2006/2007, 2 times Grand Seker, Colakli, 2007 Linda, Side, 2008, 3 times Xanthe Resort, Evrenseki, 2008 Argos, Antalya, 2008 Royal Wings, Lara Beach, 2008 Amara Wing, Kemer, 2009 Viking Star, Kemer, 2009 Viking Nona, Kemer, 2009 Palmet Resort, Kemer, 2009 Sentido Perissia, Side, 2009-2010 Lara Beach Resort, 2010 Limak Lara, 2010 Concorde Lara Beach, 2011, 2 times Sunberk, Side, 2012 Diamond Beach, Gundogdu, 2012 Side Yesiloz, 2013 Royal Atlantis Resort, Gundogdu, 2013, 2 times The Colours West, Gundogdu, 2014, 2 times Majesty Mirage Park, 2014 Crystal Sunrise Queen, Side, 2015 Arcanus Side, 2015 read hotel review
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    3.0
  • Service
    2.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
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Freddy
Price, quality, you will not find anywhere better.
  • Recommended hotel
  • Couples
  • Other stay
  • January 2015
Our stay in Arcanus this winter was fantastic again. Since the renovation last winter there are a lot of improvements. The cinema hall is transformed into a second bar where you can enjoy a drink, a good book, a conversation, read the newspaper, and the view there is lovely. The first bar has been given a complete new look and is now more practical. The terrace for outdoor dining is enhanced with 140 seats. This terrace is also a shelter for rain or bright sun, while you enjoy a drink by the pool bar. There is added a new Mexican ... à la carte restaurant, located above the disco, who is also renovated. The rooms are given a new look. The staff is as always friendly and provide good service. The hotel has a beautiful garden. Straight about the hotel is a large forest, which is good for hiking. Side and Manavgat are within walking distance and also easily reached by dolmus. Basically, this is what you need for a good holiday, price, quality, you will not find anywhere better. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
sabine
What a great vacation
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2014
This was now my 3rd time here and I will definitely be back. Everything is just right, I don't need to say more. Great read hotel review
Gertrude
Review
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2014
Everything great, very recommendable. Food was tasty, entertainment was sufficient and enough. The wellness oasis is very recommendable. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Annik
Super !
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Very good and clean. Variety of food excellent. Staff is well educated. Animation team excellent, shows are done by proffesionals. Thanks to Mehdi and Driss and some other animators we had a very good time and laugh. Customer relation Iris helps you out at any time. We will for sure return and bring our friends with us. Annik and Danny from Belgium read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Read all hotel reviews

Information about Arcanus Side Resort

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Number of conference and banquet facilities: 1
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Minibar
  • Free minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Number of saunas: 1

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • English
  • 24 hour security