# 3 of 93 hotels in Ottawa

Hotel Indigo(4.5 stars)

123 Metcalfe St View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.0
  • Service
    5.5
  • Location
    5.1
  • Gastronomy
    4.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    5
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Centrally located and decent
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
This hotel apparently is a Howard Johnston that was converted to a Hotel Indigo. So you don't quite get the full Hotel Indigo brand experience all over, but nevertheless it's still a really good hotel and good value for money. read hotel review
  • Hotel
    6.0

    This hotel apparently is a Howard Johnston that was converted to a Hotel Indigo. So you don't quite get the full Hotel Indigo brand experience all over, but nevertheless it's still a really good hotel and good value for money.

  • Location
    5.0

    The hotel is in the "quieter" part of downtown surrounded by office buildings, so it does get pretty "dead" at night. However, it is a short walk (5-10 mins) to some more lively neighborhoods, such as the downtown core (i.e. Rideau Centre and Byward Market), Bank Street and Elgin St. Bars, eateries and shops can be found in all 3 neighborhoods. It is also close to some of the bigger bus stops (i.e. bank/albert and bank/slater) which can connect to other areas of Ottawa. Parliament Hill and Sparks St. are both a short walk away too.

  • Service
    6.0

    Staff were pleasant and welcoming and efficient. They catered to all my requests. Staff even gave me a hand to store my luggage after check out so I can pick it up later.

  • Room
    5.0

    The room is very nice and decorated in a Hotel Indigo theme with hardwood floors and hip furnishings. However it is very small and may feel cramped. It is comfortable nonetheless. Bathroom was clean and modern as well with modern accents and Aveda branded toiletries.

  • Sport & Leisure
    5.0

    A gym with some basic free weights and a bench is available. There are also treadmills and bikes. The gym is spacious and clean and open 24 hours. There's also a decent sized pool however it closes after a certain hour.

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Noona
Overall good experience
  • Recommended hotel
  • Couples
  • Other stay
  • August 2014
The hotel is a smaller scale Hotel Indigo compared to others in the same chain. Still though a pretty good hotel and good value. read hotel review
  • Sport & Leisure
    5.0

    Pretty good gym with a few freeweights, and some cardio equipment is available 24 hours and shared with the mariott hotel next door. The pool is also availble but not 24 hours.

  • Room
    5.0

    Modern room with a very comfortable bed and hardwood floors, but it is extremely small and almost cramped.

  • Location
    4.0

    The hotel is located downtown in the more businessy part of town, so it becomes pretty dead at nights. However Elgin St. and the downtown core with Rideau Centre and byward market are a very short walk away. And the metcalfe/albert/slater local bus stops are very close by too.

  • Hotel
    5.0

    The hotel is a smaller scale Hotel Indigo compared to others in the same chain. Still though a pretty good hotel and good value.

  • Service
    5.0

    Hotel staff were extremely helpful and pleasant.

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Flying Dutchman
New hotel in centre of Ottawa
  • Recommended hotel
  • Families
  • Other stay
  • July 2013
Clean and light spaces, nice hotel, just minutes walk away from Parliament buildings and Rideau canal. Great place, friendly and helpful staff. Nice spacious room. Will definitely go back to the Indigo Ottawa read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Information about Hotel Indigo

Hotel Information

hotel.de

hotel.de *

In the name of our whole team, we welcome you cordially to the Hotel Indigo Ottawa Downtown City Centre. As a member of the InterContinental Hotels Group family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Our hotel features lots of parking spots for its clientele. Wi-Fi is available during your stay at the hotel. If you need to work during your trip, you are welcome to use the hotel's business centre, complete with internet access. Where you will stay The visitors appreciate having their own air-conditioning and high-speed internet connection included in every single room. If you have any unfinished business that you have to take care of, you can simply take advantage of the desk found in your room. Each of the rooms are equipped with televisions. Take advantage of the satellite Television set available in all of the hotel rooms. Our guests enjoy the benefit of Pay TV. Coffee making facilities are available in your room. A hair drier can be found in every bathroom for the use of our hotel's guests. Relax or be active Improve your health while you are with us - the hotel offers a well-equipped fitness room and swimming pool.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Lounge
  • Additional childrens' bed
  • Cable TV
  • Safe
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Indoor pool
  • Cycling

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • Airport hotel
  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Eurocard/Mastercard
  • Car hire
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service