# 12 of 228 hotels in Cairo

Cairo Marriott Hotel & Omar Khayyam Casino(5 stars)

16 Saray El Gezira Street Cairo View on map
Average rating
Recommended
Trend

We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.5
  • Service
    4.5
  • Location
    4.5
  • Gastronomy
    5.3
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    3
  • very good
    2
  • acceptable
    0
  • poor
    0
  • terrible
    1
Read all hotel reviews
Bob K.
2 star hotel with 6 star price tag
  • Nicht empfohlen
  • Singles
  • Nachweis erbracht
  • Geschäftsreisen
  • March 2013
I stayed at this hotel for 8 nights in March 2013, until writing this review I am still shocked from the frustrating experience. Hotel has more employees than it has guests, the room is small, and provides minimum amenities, no shoe horn, no shoe cleaning sponge, and when I asked I was told the hotel does not provide that. The TV is a big old box with a very lousy picture, bathtub is for kids, small and 20 CM high. The water pressure is very weak and showering can be a challenge, I tried to complain to the reception manager ..., I got an offer to change the room to an identical room with the same problems. If you are planning to use the Internet be ready to pay 15 dollars per day, and if you use a stream or radio do not be surprised if they block you from using it. Every time you need to use the Internet you have to log in again, if you are using any smart phone with apps like Viber or instant messaging you will not have instant notification due to the disconnection you will experience using their WIFI. Their staff moved me from a table at their Omar cafe cause it was reserved for a long stay customer that may show up anytime or may not show up. The next day to my surprise I saw another customer siting at the same table, and when I asked why is he using the long stay customer's table I was told he is sitting there before we opened today. Overall experience I would not recommend this hotel to anyone unless they charge the real value of a 2 stars hotel paying 303$ per night compared to the service provided was a highway rubbery with all due respect. Few days after my review on Trip advisor. A manager from the hotel called me to hear details about my dismayed experience and promised a great compensation for my next stay in April. I was not surprised of course to find out he came back to offer me a room for $219.00 plus tax = $274.00 per night at their executive rooms floor insulating my intelligence.!!!!!! Next time I will definitely take another hotel. Bewertung lesen
  • Hotel
    1.0

    I stayed at this hotel for 8 nights in March 2013, until writing this review I am still shocked from the frustrating experience. Hotel has more employees than it has guests, the room is small, and provides minimum amenities, no shoe horn, no shoe cleaning sponge, and when I asked I was told the hotel does not provide that. The TV is a big old box with a very lousy picture, bathtub is for kids, small and 20 CM high. The water pressure is very weak and showering can be a challenge, I tried to complain to the reception manager, I got an offer to change the room to an identical room with the same problems. If you are planning to use the Internet be ready to pay 15 dollars per day, and if you use a stream or radio do not be surprised if they block you from using it. Every time you need to use the Internet you have to log in again, if you are using any smart phone with apps like Viber or instant messaging you will not have instant notification due to the disconnection you will experience using their WIFI. Their staff moved me from a table at their Omar cafe cause it was reserved for a long stay customer that may show up anytime or may not show up. The next day to my surprise I saw another customer siting at the same table, and when I asked why is he using the long stay customer's table I was told he is sitting there before we opened today. Overall experience I would not recommend this hotel to anyone unless they charge the real value of a 2 stars hotel paying 303$ per night compared to the service provided was a highway rubbery with all due respect. Few days after my review on Trip advisor. A manager from the hotel called me to hear details about my dismayed experience and promised a great compensation for my next stay in April. I was not surprised of course to find out he came back to offer me a room for $219.00 plus tax = $274.00 per night at their executive rooms floor insulating my intelligence.!!!!!! Next time I will definitely take another hotel.

  • Lage und Umgebung
    2.0

    It's oaky, very crowded area around. A walking distance to shops.

  • Zimmer
    1.0

    Small with old with outdated furniture. Bathroom is very small and with dim lights.

  • Service
    1.0

    Too many employees. Service can be delayed in Omar caffe. First night I had guests and had to wait half hour to be seated and half hour for service,

Weniger anzeigen
Haykal
Very pleased with my stay
  • Weiterempfohlen
  • Paare
  • Geschäftsreisen
  • January 2013
I have enjoyed my stay in the hotel and I loved the historical parts of the hotel. It is one of the best hotels in Cairo and I would recommend it for those who would like to spend more time inside the hotels. Bewertung lesen
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.7
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    5.0
  • Lage und Umgebung
    4.3
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    5.7
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
Weniger anzeigen
Raimund
Clean Stadthotel with flair right on the Nile
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • April 2012
The Fortaleza was for our short break a very good Base. We had over often-Reisen and were excellent. We were in a room in the southern high rise building, fourth floor, accommodated. Rooms were clean, facilities as described available. The breakfast buffet had a varied offer at sausage, cheese, fresh fruit, muesli, warm meals such as small sausages, egg, Spinach, omelets were individually freshly prepared, breads and sweet pastry. Brighter friendly breakfast room. Small shopping mall and banks we currency exchange available. In the afternoon after the excursions could one in the tranquil in the pool, or at the numerous ... coffee- or restaurant places relaxation. Price there are however very high, and there offers at, at the nearby '15 May bridge' to the local shops with cheap drinks they quote. Warning: the prices in the menu come Bediengeld and taxes (and of course tip extra) in addition! The hotel is directly at the Nile on the waterfront (the parks there are however locked) to the one in about 30 minutes walk the Cairo tower or Tahrirplatz (Egyptian museum) can walk. Bewertung lesen
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.8
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    5.5
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    5.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    6.0
Weniger anzeigen
Read all hotel reviews

Information about Cairo Marriott Hotel & Omar Khayyam Casino

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The location of this hotel could not be better - a tranquil setting amid beautiful lush gardens on Zamalek Island in the River Nile. The city centre is situated in the immediate vicinity, while it is about 15 km to Cairo International Airport.
  • The main building was constructed in 1869 for European monarchs to view the opening of the Suez Canal. Amidst exotic gardens, two modern towers border the former royal palace and display the magical combination of traditional elegance and contemporary appointment, which this casino resort offers. The family-friendly establishment and the Omar Khayyam Casino deliver world-class hospitality and are the perfect places to relax, do business, and enjoy the service in an exquisite palatial setting. The main building and the two neighbouring buildings with 20 floors comprise a total of 1,250 rooms, of which 108 are suites. Facilities on offer in the air-conditioned buildings include a lobby area, a reception desk manned around the clock, a safe, two currency exchange desks, a cloakroom, 12 high-speed lifts, a newspaper stand, 20 shops, a hairdressing salon, a dining room, and 14 conference room. Guests are truly spoilt for choice in the culinary arena, with a total of 14 restaurants and bars available, some of which are open 24 hours a day. Amongst the variety of cafes, bars, and international restaurants, it is also possible to enjoy the liveliest Irish pub in Cairo. Additional facilities include medical assistance, and for additional charges, an Internet connection, both room and laundry services, and parking for those arriving by car.
  • The luxuriously appointed rooms, including executive and corporate suites, have all been tastefully fitted to the highest international standards. They all come with en suite bathroom with hairdryer, a direct dial telephone, satellite/ cable TV, an Internet connection, a minibar, an iron and ironing board, and a safe. A double or king-size bed, carpeting, either a balcony or terrace, and individually adjustable air conditioning are also provided in all accommodation units as standard.
  • The Splash Health Club is open around the clock and offers a wide range of programmes promoting a healthy lifestyle and a greater sense of well-being. The gymnasium houses fitness equipment and is supervised by qualified instructors. There is also a secluded heated swimming pool set amidst a palatial oasis as well as a children's pool, a poolside snack bar, and sun loungers and parasols laid out ready for use. It is further possible to take advantage of the spa offerings, including a sauna, a solarium, or massage treatments (charges apply). Guests may also relax in the Jacuzzi or play tennis on one of the three floodlit courts (charges apply).
  • An extensive buffet breakfast is served in Omar's Café, which is famous for serving the best Friday brunch in town. In the evenings there is a buffet or à la carte menu on offer. It is possible to book bed and breakfast or a half-board stay.
  • American Express, Diners Club, JCB, MasterCard and VISA cards are all accepted in the hotel.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Kitchen
  • Computer connection
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Bicycle hire

Spa offers

  • Spa centre
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Dry cleaning