# 1 of 68 hotels in Ocho Rios

ClubHotel Riu Ocho Rios(4 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.3
  • Service
    4.5
  • Location
    4.6
  • Gastronomy
    4.9
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    29
  • very good
    13
  • acceptable
    6
  • poor
    3
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.328571428571428

The hotel has 850 rooms, many suites and some deluxe suites. The rooms, as well as the hotel and also the hotel complex are clean and tidy. In the lobby can daily 90 minutes long wlan (wlan) be used free of charge. Connect under kubi_hall. If you are looking for a deluxe suite has, can wireless internet around the hour free of charge. In the room the telephone from directly durchgewählt are. There are all sorts of guests there. All age groups are represen …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.261904761904762

We are this year again in Riu, because we Riu very like, but the Riu ochos rios in Jamaica, was different. It is a 5 star hotel be, is however rather a 2 star hotel with almost 80% selbstbedienuwir had a room with a direct view of the sea booked and paid for, but we got at check in a room with lateral view of the sea and direct view of the roof the bar. First after numerous complaints we got then our proper room. The room and the bathroom were dirty, the …  read hotel review

read more Acceptable, Poor, Terrible reviews
Emiliano
Good location
  • Hotel not recommended
  • Singles
  • Other stay
  • June 2015
I found the location really good, even better than what I had read in other reviews...The rest is ok, nothing too impressive but decent quality...Staff could definitely be more friendly though.. read hotel review
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    3.0
    Disabled-friendly
    3.0
  • Service
    3.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Room
    3.5
    Size of the room
    3.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    3.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    3.0
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Dorina
Wish I could enjoy it more but i was rain all day!
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
This is a good hotel. It has a variety of restaurants, activities, big pool, beach, jerk chicken hut, live cooking presentations, nightly shows and etc. It's clean. The staff if nice and hard working. Unfortunately we experienced torrential downpour for 4 out of the 6 days we were there and the hotel flooded so several restaurants had to be closed. There was a lot less seating available in the hallways because the skewed rain would get everything wet. Also if you don't pay for the VIP section, you only get internet for 90 minutes a day in the lobby. When ... it's pouring for 4 days straight, you really get desperate for ways to entertain yourself and free internet would have been nice. read hotel review
  • Gastronomy
    5.0

    Yum! Lots of restaurants on this resort both buffet and sit-down. We had to wait a while to make reservations at the specialty restaurants and could only get really late reservations at some. Some restaurants also closed due to flooding. The jerk hut on the beach was really nice when it wasn't raining.

  • Service
    5.0

    People here were really hard working and friendly but many workers tried to sell my brother and I pot. It got to be annoying when we were constantly stopped. I don't want to take off too many stars for that though because the staff was hard working, our room was always cleaned, the wait staff did a good job serving us. No real complaints!

  • Room
    4.0

    The beds very hard and the walls were thin. Every morning, the toddlers in the room across from ours would have a scheduled crying, screaming fit which would wake us up and keep us up until it would subside. Otherwise the rooms are nice. It has mini-bar with water, soda, beer, and has wall mounted bottles of liquor that are all restocked every two days.

  • Location
    5.0

    The resort is a good 1.5-2 hours way from the airport. It's something I would consider next time I go. Otherwise it's a good location. It's really close to the Dunn's River Falls which are an amazing attraction that everyone should experience.

  • Hotel
    5.0

    This is a good hotel. It has a variety of restaurants, activities, big pool, beach, jerk chicken hut, live cooking presentations, nightly shows and etc. It's clean. The staff if nice and hard working. Unfortunately we experienced torrential downpour for 4 out of the 6 days we were there and the hotel flooded so several restaurants had to be closed. There was a lot less seating available in the hallways because the skewed rain would get everything wet. Also if you don't pay for the VIP section, you only get internet for 90 minutes a day in the lobby. When it's pouring for 4 days straight, you really get desperate for ways to entertain yourself and free internet would have been nice.

  • Sport & Leisure
    6.0

    Nice big pool with a swim up bar. Good entertainment throughout the day.

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Peter
Great holiday in the Riu Ocho Rios.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Despite the size of the hotel we felt very comfortable. The guest structure consisted of about 50% canadians, 35% americans and about 15% of europeans. English are compellingly necessary, since the staff speaks as well as none german. The food was very varied and always tasty, both in the main restaurant as well as in the steakhouse and gourmet restaurant. The asian restaurant we didn't try them. If you stay here over the meal complains, not to help is. %singlelinebreak % The rooms were always reliable cleaned and the minibar was always refilled with beer, Cola and water. Also had ... in the room a beverage machine with four bottles consisting of rum, Brandy, gin and Wodka. %singlelinebreak % The evening shows were of high quality. %singlelinebreak % A Novum, i have other hotels to emulate recommend was, that, no matter what time of day you to the gorgeous palmenbesäumten beach, always enough beach chairs available, so that you in the sun or under the palm trees always find an unoccupied pool chair. Pleasant nebenefekt none came on the idea, early in the morning to reserve beach chairs. %singlelinebreak % We had two trips with TUI booked. The Dunn's River Falls combined with a visit to nine mile, the birthplace of Bob Marley, as well as the Rio grande tour with a two-hour cosy rafting in the Rio grande. The trips are not cheap, but well worth the money. Especially the rep by lizzi, with extensive information aufwartete, is incredible. %singlelinebreak % It was a great holiday. The Riu Ocho Rios i wouldn't hesitate to recommend. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Georg
Never again Riu ochos!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The hotel was basically not bad, but the canadian guests the nivea of the hotel through its impossible and very noisy behavior massive sink! For the most part were there 'Ballermann ähnliche' conditions drinking and noisy antics was on the agenda, even zimmerpartys celebrate. Peace and relaxation was impossible because of the noise always and everywhere very high. It was our honeymoon and should be a nice holiday but it was the worst and worst holiday we have had! read hotel review
  • Hotel
    2.0

    The hotel was basically not bad, but the canadian guests the nivea of the hotel through its impossible and very noisy behavior massive sink! For the most part were there 'Ballermann ähnliche' conditions drinking and noisy antics was on the agenda, even zimmerpartys celebrate. Peace and relaxation was impossible because of the noise always and everywhere very high. It was our honeymoon and should be a nice holiday but it was the worst and worst holiday we have had!

  • Gastronomy
    1.0

    The meal was tasty well however not very varied, there was very often the same. The buffet in the main restaurant was for the number of guests much too small, could have been twice the size to be, because you have to rather for a long time at the buffet stand in line, there was often the dishes out and then took it back quite a long time until they were refilled. You could never civilized, cozy and eat in peace. As the coffee maker, the tap and the vending machine were broken it took very long until repaired it were. A day was the italian was closed, the other day the pool restaurant and there was no alternative, so you can't make, if the hotel is fully occupied.

  • Location
    3.0

    Right on the beach, transfer time to the airport 90 minutes. The next location was 10 minutes away and reachable well with the taxi but there is nothing special to see or buy.

  • Service
    1.0

    The staff was mostly friendly but by the impossible and sloppy behaviour they were often overwhelmed. We also had the feeling, that the canadian guests popular were the you much tip. In the hotel also no german spoken! If a hotel 4 stars and so much money costs one would expect, that at least at the reception were always someone is there speaks german, the it can not each english. As the hair dryer in the bathroom was broken must i 5 times at the front desk until he finally repaired.

  • Sport & Leisure
    1.0

    The beach was a bit dirty as the canadian guests their straws and zigarettenstumpen in the sand schmiessen and plates with meal remainders there are left. Beach chairs at the beach were sufficiently available, but for the most part they were worn and dirty, at the pool they were ok. The canadian guests pool drunk and loud noise the drinks in the pool, in the pool and at the edge of the resort, it was disgusting. The entertainment was came in on canadian tourists, the evening one could not look at as it was too loud.

  • Room
    4.0

    Rooms were large, clean and mostly clean.

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Sven
Nothing for german.
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2014
Unfortunately for german tourists only partially suitable. Even at the reception no german. The hotel is apparently of americans and kanadieern as a party hotel use. Excursions were very expensive, but very well organized, at least TUI. Trips on own fist are hardly possible. The next city is eight kilometres away, but only on the tourists in the harbor the cruise ships aligned (almost all the shops close around 5:00 p. m.). In the evening in the city hardly activities. A walk on the beach is very quickly to end of, as this only several hundred meters long ... and on eiener side of a mole of nschbarhotels is blocked. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Location
    2.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    3.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    2.7
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Read all hotel reviews

Information about ClubHotel Riu Ocho Rios

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach
  • What the hotel offers
    ClubHotel Riu Ocho Rios is a five star resort located in the neighborhood of Ocho Rios, Jamaica. This hotel is an ideal choice of accommodation for a tranquil summer getaway. Check in starts at 2 PM and check out must be done before 12 AM. Pets are not allowed on the premises. Minimum check-in age is 18 years of age. This hotel is wheelchair accessible and disability friendly.
  • Location
    Ocho Rios is approx 103km from Jamaica Airport and 101km from Norman Manley Airport. Local points of interest include Dunn's River Falls, Dolphin Cove, Ocho Rios Beach, Bamboo Beach Club, Jamaican Taj Mahal and the famous beach from the motion picture 'Doctor No', where tourists swim and interact with dolphins.
  • Accommodation
    Hotel features 846 beautifully decorated rooms arranged over 6 floors. In room amenities include liquor dispenser, hydro-massage tubs, a radio alarm clock, a direct dial telephone, a free mini-bar that includes quality liquor and beer, a safety deposit box, a ceiling fan, a hair dryer, a king-sized bed or twin double beds and air conditioning. Extra beds are dependent on the room chosen.
  • Food and Drink
    At this property guests can dine and drink at seven restaurants, a casino and a nightclub. Moreover, nearby streets offer many different dining options, including cafes and diners that serve local cuisine.
  • Leisure
    Complimentary sun loungers on the beach are available. Leisure options at this facility comprise of water aerobics, land-based aerobics, an in-house gym, banana boating, motor boating, bocce, catamaran sailing, tennis, beach volleyball and a state of the art hair dressers salon.
  • Other facilities and services
    Additional services and amenities include games room with slot machines, supermarket and various on site shops, two conference rooms, a fully equipped gym featuring Nautilus commercial treadmill, elliptical trainer, abdominal crunch and a stairmaster freeclimber.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Air conditioning
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Bath tub
  • Wake up call/Alarm clock
  • Connecting rooms
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Tennis court
  • Number of tennis courts: 1

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Whirlpool

Other hotel information

  • Family hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included