# 1 of 56 hotels in Ocho Rios

ClubHotel Riu Ocho Rios(4 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.4
  • Service
    5.0
  • Location
    4.6
  • Gastronomy
    5.2
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    37
  • very good
    15
  • acceptable
    3
  • poor
    2
  • terrible
    0
Read all hotel reviews
Peter
Great holiday in the Riu Ocho Rios.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Despite the size of the hotel we felt very comfortable. The guest structure consisted of about 50% canadians, 35% americans and about 15% of europeans. English are compellingly necessary, since the staff speaks as well as none german. The food was very varied and always tasty, both in the main restaurant as well as in the steakhouse and gourmet restaurant. The asian restaurant we didn't try them. If you stay here over the meal complains, not to help is. %singlelinebreak % The rooms were always reliable cleaned and the minibar was always refilled with beer, Cola and water. Also had ... in the room a beverage machine with four bottles consisting of rum, Brandy, gin and Wodka. %singlelinebreak % The evening shows were of high quality. %singlelinebreak % A Novum, i have other hotels to emulate recommend was, that, no matter what time of day you to the gorgeous palmenbesäumten beach, always enough beach chairs available, so that you in the sun or under the palm trees always find an unoccupied pool chair. Pleasant nebenefekt none came on the idea, early in the morning to reserve beach chairs. %singlelinebreak % We had two trips with TUI booked. The Dunn's River Falls combined with a visit to nine mile, the birthplace of Bob Marley, as well as the Rio grande tour with a two-hour cosy rafting in the Rio grande. The trips are not cheap, but well worth the money. Especially the rep by lizzi, with extensive information aufwartete, is incredible. %singlelinebreak % It was a great holiday. The Riu Ocho Rios i wouldn't hesitate to recommend. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Sven
Nothing for german.
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2014
Unfortunately for german tourists only partially suitable. Even at the reception no german. The hotel is apparently of americans and kanadieern as a party hotel use. Excursions were very expensive, but very well organized, at least TUI. Trips on own fist are hardly possible. The next city is eight kilometres away, but only on the tourists in the harbor the cruise ships aligned (almost all the shops close around 5:00 p. m.). In the evening in the city hardly activities. A walk on the beach is very quickly to end of, as this only several hundred meters long ... and on eiener side of a mole of nschbarhotels is blocked. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Location
    2.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    3.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    2.7
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Georg
Never again Riu ochos!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The hotel was basically not bad, but the canadian guests the nivea of the hotel through its impossible and very noisy behavior massive sink! For the most part were there 'Ballermann ähnliche' conditions drinking and noisy antics was on the agenda, even zimmerpartys celebrate. Peace and relaxation was impossible because of the noise always and everywhere very high. It was our honeymoon and should be a nice holiday but it was the worst and worst holiday we have had! read hotel review
  • Hotel
    2.0

    The hotel was basically not bad, but the canadian guests the nivea of the hotel through its impossible and very noisy behavior massive sink! For the most part were there 'Ballermann ähnliche' conditions drinking and noisy antics was on the agenda, even zimmerpartys celebrate. Peace and relaxation was impossible because of the noise always and everywhere very high. It was our honeymoon and should be a nice holiday but it was the worst and worst holiday we have had!

  • Gastronomy
    1.0

    The meal was tasty well however not very varied, there was very often the same. The buffet in the main restaurant was for the number of guests much too small, could have been twice the size to be, because you have to rather for a long time at the buffet stand in line, there was often the dishes out and then took it back quite a long time until they were refilled. You could never civilized, cozy and eat in peace. As the coffee maker, the tap and the vending machine were broken it took very long until repaired it were. A day was the italian was closed, the other day the pool restaurant and there was no alternative, so you can't make, if the hotel is fully occupied.

  • Location
    3.0

    Right on the beach, transfer time to the airport 90 minutes. The next location was 10 minutes away and reachable well with the taxi but there is nothing special to see or buy.

  • Service
    1.0

    The staff was mostly friendly but by the impossible and sloppy behaviour they were often overwhelmed. We also had the feeling, that the canadian guests popular were the you much tip. In the hotel also no german spoken! If a hotel 4 stars and so much money costs one would expect, that at least at the reception were always someone is there speaks german, the it can not each english. As the hair dryer in the bathroom was broken must i 5 times at the front desk until he finally repaired.

  • Sport & Leisure
    1.0

    The beach was a bit dirty as the canadian guests their straws and zigarettenstumpen in the sand schmiessen and plates with meal remainders there are left. Beach chairs at the beach were sufficiently available, but for the most part they were worn and dirty, at the pool they were ok. The canadian guests pool drunk and loud noise the drinks in the pool, in the pool and at the edge of the resort, it was disgusting. The entertainment was came in on canadian tourists, the evening one could not look at as it was too loud.

  • Room
    4.0

    Rooms were large, clean and mostly clean.

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Artem
Once again RIU hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2013
Yet another RIU hotel. The chain has really good standards so you know what to expect. The main feature of the hotel is its great beach. We really spent zero time in pool area because the beach was so great! Food is great, local beer is OK, other alcoholic beverages are chip local sorts. The hotel itself and its furniture is a little bit outdated. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Room
    4.3
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
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Terry
Hands down great vacation
  • Recommended hotel
  • Families
  • City break
  • September 2013
Took the wife and kid 10yr old to Riu Ocho Rios for a six day vacation. Read some reviews before going. There was not a lot of good reviews when it came to the resort, negative comments about the food, rooms, and staff. So i had some reservations about what we where getting our self's into, seeing this was our first trip out the country. After the trip was over all I can say OMG no worries Food was great buffet style well prepared, and do yourself a favor try to arrive at meals times you will be greeted with ... the wait staff at the door and food will be fresh and yummy, wait too long and down goes the quality. The resort was awesome great views no matter where you where at. You will see staff from sun up to sun down taking care of the property making sure everything is top notch. The bartenders seem to know every drink i could think of. The staff seemed a little up tight but when you speak to them nothing but smiles and fun words to shear. I do recommend tipping for the little extra care, but not a expectations. It was day three when i figured out that tipping was OK the first two days i felt bad for not tipping because of the great level of service. I you are not in need of trinkets or gonga i recommend staying away for the end of the beach, if you want to be hassle free. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about ClubHotel Riu Ocho Rios

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Connecting rooms

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Lake
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi