# 17 of 268 hotels in Playa Del Ingles

Hotel Neptuno Gran Canaria (18+)(4 stars)

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Hotel Pictures - Hotel Neptuno Gran Canaria (18+)
Average
Recommended
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At a glance

  • Good hotel (15)
    "Good hotel" found in 81 reviews
    • " Good hotel with only small mistakes " 
      4.9
      March 2012
    • " Very good hotel " 
      6
      October 2011
    • " Top Hotel " 
      5.202777777777778
      July 2011
    • " A very nice hotel with nice ambience. Very friendly staff. Good location to the yumbo-center, so it can but also ... " 
      5.191666666666666
      April 2012
    • " Nice Hotel , very loud " 
      4.966666666666667
      October 2011
    • " clean hotel with very good service. Depending on the room location, it could be very loud. Then you can ... " 
      4.966666666666667
      October 2011
    • " Older, but the interior is recently renovated hotel . Room and food at the hotel are highly recommended. The heated pool and the small sauna leave ... " 
      5.405555555555556
      February 2011
    • " Hotel has a offering a clear view size, not too large, rather quiet atmosphere. Very good condition , clean, because of two meal times in the evening there is a quiet atmosphere in the dining ... " 
      5.5
      February 2012
    • " I can the hotel absolutely recommend, perhaps one small downside it is fee in the use of the internet, the strikes me as a little too high, but that is secondary. Value for money in any case given! " 
      5.5
      February 2012
    • " In Principle the hotel is in good condition . Everything is clean, even if it tlwse. A bit shabby is, what however didn't bother us. What ... " 
      3.1666666666666665
      November 2011
    • " Nice hotel directly on the Jumbo Center. On the negative side, I have the following notice : The bathroom ... " 
      5.55
      June 2012
    • " Purely realistically, this is the best hotel I have ever stayed in. I am very easy to please. The hotel NEPTUNO was for my taste but this is ... " 
      5.902777777777778
      April 2011
    • " ... inclusive to book, there is worthwhile really. Due to the proximity to the yumbo center, many gay couples and individuals vacation. if you mind that, should rather go on a other the service at the hotel was excellent . here we have very nice Famous places were closed. many guests who complained here, that it at ... " 
      5.666666666666667
      January 2012
    • " ... Lobster and caviar? we have half board booked, there are enough to eat and with so much variety, that it makes sense to maintain kanndet, if you didn't find anything here, the starved au CH in a five star hotel . there was something for every taste. Also they grilled every evening, fish, meat and so on the ... " 
      5.666666666666667
      January 2012
    • " very good hotel party guests " 
      5.116666666666666
      January 2012
  • The staff were very helpful and friendly (15)
    "The staff were very helpful and friendly" found in 32 reviews
    • " Had a fantastic holiday staying in the Neptuno hotel. The staff were very helpful and friendly .Rooms were modern and very clean.Food was great with lots of choice.It was worth upgrading from ... " 
      5.966666666666666
      January 2012
    • " Nice hotel with friendly staff " 
      5.191666666666666
      April 2012
    • " A very nice hotel with nice ambience. Very friendly staff . Good location to the yumbo-center, so it can but also until 04:00 already times quite loud ... " 
      5.191666666666666
      April 2012
    • " clean hotel with very good service . Depending on the room location, it could be very loud. Then you can sleep at night only as ... " 
      4.966666666666667
      October 2011
    • " Service was top! In the check in you get a glass of champagne (!), no matter where you are, the staff are extremely friendly , one feels good all round. Cleaning of the rooms top " 
      5.5
      February 2012
    • " ... four times my key card conversions. Window was not very close, the whole noise from the Jumbo Center rang out. Was positive : The food was varied and something there for every taste. Very very friendly and helpful staff . ( Emphasis is on the double very ). Advantage was no children in visibility were. In ... " 
      5.55
      June 2012
    • " Hotel in good condition friendly staff food was good, for all inclusive very good (lunch could of 13-16 hours by menu at the pool bar ... " 
      5.116666666666666
      January 2012
    • " The hotel NEPTUNO is its four stars. Friendly staff , good pool area, cleanliness. The dinner was very extensive. The hotel is 50% terrible. But ... " 
      5.166666666666667
      July 2011
    • " ... could not be less noisy. The rooms were big enough enough, the bathroom has-at the look at some technical shortcomings, which wasn't so tragic. The food was varied and great quality. The complete staff was very friendly and prudent. You can certainly not disturb, many gay couples in the hotel are. We thought by ... " 
      4.694444444444445
      January 2012
    • " Excellent hotel, staff are very friendly , helpful and accommodating. Food very good, quality and taste perfect. The selection was ... " 
      5.75
      January 2012
    • " The hotel itself inclusive staffAnd service you will view them as positive. The staff were very attentive , friendly and helpful, the food delicious and versatile. Uncomfortable was the fact, that you ... " 
      5.583333333333334
      February 2012
    • " We were for the second time in the hotel and book it in any case again. What we really liked, is, that the staff are very friendly and the rooms really clean were. The dishes may a bit better spices, but better too few and ... " 
      5.213888888888889
      April 2012
    • " The hotel is OK. The rooms were good. The rezeptions and cleaning staff is very friendly . The path to the next beach is about 10 up 15 minutes away on foot. The breakfast is OK. The ... " 
      4.2444444444444445
      May 2012
    • " ... jumbo center right next to it is, according to the room location had quiet at night. Cleanliness of the rooms were good and staff is friendly! Because many homosexuals were not disturb us were all very friendly . In the evening a program for the younger people since we had all-inclusive was quite boring ... " 
      4.341666666666667
      May 2011
    • " Very good hotel, friendly staff " 
      6
      April 2011
  • Delicious food (15)
    "Delicious food" found in 26 reviews
    • " clean hotel with very good service. Depending on the room location, it could be very loud. Then you can sleep at night only as from four o'clock. Restaurant offers delicious food with a wide salad and Naach food buffet on. " 
      4.966666666666667
      October 2011
    • " Hotel has a offering a clear view size, not too large, rather quiet atmosphere. Very good condition, clean, because of two meal times in the evening there is a quiet atmosphere in the dining room, very good food and varied, überfreundliches staff in all areas " 
      5.5
      February 2012
    • " ... in the basement. The air was not really fresh. Had to altogether four times my key card conversions. Window was not very close, the whole noise from the Jumbo Center rang out. Was positive : The food was varied and something there for every taste. Very very friendly and helpful staff. ( Emphasis is on ... " 
      5.55
      June 2012
    • " Hotel in good condition friendly staff food was good , for all inclusive very good (lunch could of 13-16 hours by menu at the pool bar his pick up) ... " 
      5.116666666666666
      January 2012
    • " ... at all, everything was very nice and gutge dressed people. The room cleaning was absolutely perfect, we had no complaints. We had booked half board, both breakfast and dinner were varied and very tasty . " 
      5.794444444444444
      August 2011
    • " The hotel is been renovated some time ago, which is not usual for Playa. Unfortunately, Mr under collar curtains and broken tiles, etc. Already available. You could quickly enough, but was not. The food was very good and varied . The waiters in the stress and hectic bit (it was off season). As a single person the room was ... " 
      4.825
      September 2011
    • " ... staff. It is its four stars in any case do it justice. The rooms are large and very well appointed. There was nothing to complain about. Both breakfast and dinner are in excellent quality and very tasty . Daily changing offer of warm share the buffet dinner To the beach it was about 15 minutes to ... " 
      5.6499999999999995
      March 2011
    • " ... on purchaseand entertainment CEN monasteries, it could not be less noisy. The rooms were big enough enough, the bathroom has-at the look at some technical shortcomings, which wasn't so tragic. The food was varied and great quality. The complete staff was very friendly and prudent. You can certainly not ... " 
      4.694444444444445
      January 2012
    • " So I will solang I can anytime again gladly to the hotel nEPTUNO I am coming again in August 2012 Feel me since we at home really nice and the hotel can nEPTUNO only recommend very clean good food beautiful rooms what else could you want " 
      6
      March 2012
    • " ... The NEPTUNO recommend it, mom and I have a summer sun beach entertainment holiday destination searched and found and our expectations have been met. As mentioned who after one bath day and delicious food still want a little entertainment to get, can in Gran Canaria really great exciting evening. ... " 
      5.233333333333333
      June 2012
    • " ... russian..so everybody can have a nice tv evening if you're tired and don't want to go out. Television set it's a flat screen, in my room had a big spot on it, but you're there looking for s un ,-) Breakfast is very good, with many many things... Guests were a nice mixture of gay and straight, and ... " 
      4.666666666666667
      July 2012
    • " The hotel is OK. The rooms were good. The rezeptions and cleaning staff is very friendly. The path to the next beach is about 10 up 15 minutes away on foot. The breakfast is OK . The dinner I would next time definitely save, it reminded more of a cafeteria. Would stay ... " 
      4.2444444444444445
      May 2012
    • " ... with balcony, not run down like a lot of other hotels in Playa del Ingles. great heated pool with a slide and the best there is no kids at the pool because the Hotel from 18 years of age. also great breakfast o'clock to eleven at was longer away ☺ Dinner is served either two times or until 20:30 20 o ... " 
      5.372222222222223
      July 2011
    • " ... breakfast o'clock to eleven at was longer away ☺ Dinner is served either two times or until 20:30 20 o 'clock 18 to 22 o' clock you can choose when you want to go and you got an allocated table. very varied buffet every evening there was something else which in large hotels rarely. basement partly somewhat ... " 
      5.372222222222223
      July 2011
    • " ... in a row that everything was during our stay in the hotel NEPTUNO the best satisfaction. Clean rooms, helpful and friendly staff, no matter if room maid or kitchen, front desk or service staff, very good food , very good location of the hotel to the afterlife. No child care! " 
      6
      April 2011
  • The rooms are rather small (1)
    "The rooms are rather small" found in 1 review
    • " There are, of course, something to complain about: bathroom are not the newest, shower/tub combos partly poorly painted over, the rooms are rather small eTC. we found the rooms very angehemn, relatively large balcony with 2 comfortable wicker ... " 
      5.5
      January 2012
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.1
  • Service
    5.3
  • Location
    5.2
  • Gastronomy
    5.2
  • Sport
    4.8

Rating breakdown

  • Excellent
    103
  • Very Good
    34
  • Acceptable
    10
  • Poor
    4
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.2749999999999995
1 out of 1 people found this review helpful

Especially suitable for couple no matter what arrangement. (MILLIMETER, FM, FF ) For party goers, as well as for the quiet love. It is in front of the hotel the Yumbo Center evenings and to the night a bit noisy, but if the balcony door zubleibt you can wonderful sleep. …  read more

The most helpful critical review

3.8333333333333335
1 out of 1 people found this review helpful

The public areas in the hotel are very pleasant decorated. On arrival it was only a little surprising, that you front desk with all the suitcases only over stairs. There is a lift, but are a half floor front desk offset continues. Wheelchair accessible is the unfortunately not at all. It is a 18+ hotel, so are here children unwanted. …  read more

Summary of guest reviews by categories

  • " For a short stay this hotel is definitely recommendable!900 meters, or 15 minute walk to the beach. Breakfast and dinner was good and varied. This ... "  Read more
    4.763888888888888
    October 2011
  • " Great Hotel, varied food, very clean! "  Read more
    5.455555555555556
    August 2011
  • " The hotel is as a part of its four stars. A good clean hotel with small signs of wear, which you can see. Cleanliness and staff are very satisfying. "  Read more
    5.083333333333334
    March 2012
  • " Super Lokalitat, services and atmosphere. I can this hotel fully recommend. In any case I come here again. A the best hotels in Gran Canaria at very good price. Wiki inclusive. "  Read more
    5.291666666666667
    April 2012
  • " We really liked the hotel, but the proximity to the center, in the night too loud. The staff was always friendly and ... "  Read more
    5.627777777777777
    April 2011
  • " ... already for the third time for our Canary Islands vacation! During the first two stays everything was superb we booked so again and again we were not disappointed. Amazing service, great food, a great atmosphere under the other Visitors-in short everything was OK! the modernly furnished rooms are in terms ... "  Read more
    5.558333333333334
    January 2012
  • " Purely realistically, this is the best hotel I have ever stayed in. I am very easy to please. The hotel NEPTUNO was for my taste but this is ... "  Read more
    5.902777777777778
    April 2011
  • " A very nice hotel with nice ambience. Very friendly staff. Good location to the yumbo-center, so it can but also ... "  Read more
    5.191666666666666
    April 2012
  • " Good hotel with only small mistakes "  Read more
    4.9
    March 2012
  • " ... devices - respect: risk of injury! Due to the bad booking situation are the newspapers those at the reception expenses also saved. In short: there is considerable renovierungsrückstand and it is reasonable value for money not! "  Read more
    2.5277777777777777
    September 2012
  • " Great hotel for night owls "  Read more
    5.030555555555556
    October 2011
  • " Super Hotel, super service "  Read more
    5.808333333333334
    September 2011
  • " very good hotel party guests "  Read more
    5.116666666666666
    January 2012
  • " Hotel in good condition friendly staff food was good, for all inclusive very good (lunch could of 13-16 hours by menu ... "  Read more
    5.116666666666666
    January 2012
  • " Nice hotel in the middle of life "  Read more
    5.372222222222223
    July 2011
  • " Good value for money "  Read more
    5.083333333333334
    March 2012
  • " ... with a glass division, so no curtain. Unfortunately the pool is a bit small and therefore not too sumptuously equipped with enough beach chairs. It is also very early reserved (early). Price, good value for money perfect, we would always book this hotel. "  Read more
    5.075
    April 2011
  • " ... path to the next beach is about 10 up 15 minutes away on foot. The breakfast is OK. The dinner I would next time definitely save, it reminded more of a cafeteria. Would stay there again, since the value for money is good. The noise of the center until at least 4 hours and you'll have to live, or you does the ... "  Read more
    4.2444444444444445
    May 2012
  • " A good hotel, directly in immediate proximity to the yumbo Centrum. A + 18 hotel so there are no children. The hotel is getting old but still recommended. At the time of booking a room pool side register. Is the better choice. ... "  Read more
    4.747222222222223
    October 2011
  • " Perfect service in a central location "  Read more
    5.075
    April 2011
  • " Good klassiges hotel in a central location "  Read more
    5.4750000000000005
    April 2012
  • " ... to a better situated audience, older couples, but also traveling alone. It dispenses completely on families and is in my opinion even for people with disabilities for many barriers unsuitable. The location is central in Playa del Ingles, almost all rooms show to the pool and to the purchase- and pleasures ... "  Read more
    5.4750000000000005
    April 2012
  • " The hotel is centrally located the jumbo center is right behind the hotel ideal for people who like shopping. To the beach one ... "  Read more
    5.222222222222222
    August 2011
  • " ... the food delicious and versatile. Uncomfortable was the fact, that you have to decide for a meal, since evenings in two parts eaten is. We have the stay we really enjoyed there. However the central location has the disadvantage that at night the noise level is high for our liking. The lots of stairs ... "  Read more
    5.583333333333334
    February 2012
  • " ... many opportunities for food and feasting, the you from a restaurant to the next drag can. Just as it is with cafes, the one at almost on every corner applies. The hotel NEPTUNO is in maspalomas very centrally located, it is from the hotel to all possible opportunities to what you are looking for or need. If I ... "  Read more
    5.166666666666667
    November 2011
  • " Central location. Distance to the beach cIRCA 2a 3 kilometer, what however before pointed out. The actual ... "  Read more
    3.1666666666666665
    November 2011
  • " ... park with disco and party mile. It was very noisy at night. One evening there was a block party instead, here was then until early at 6 not anywhere to sleep. Apart from that was the location very centrally located, everything possibilities ( beach, shop, Strolling, excursions, and so on) were available. ... "  Read more
    3.1666666666666665
    November 2011
  • " Hotel super, in a great location with super quality! The NEPTUNO recommend it, mom and I have a summer sun beach entertainment ... "  Read more
    5.233333333333333
    June 2012
  • " ... everything was during our stay in the hotel NEPTUNO the best satisfaction. Clean rooms, helpful and friendly staff, no matter if room maid or kitchen, front desk or service staff, very good food, very good location of the hotel to the afterlife. No child care! "  Read more
    6
    April 2011
  • " great location and the surrounding area.! if you'have never been there was lots to with a rental car. ... "  Read more
    5
    January 2012
  • " ... dunes and golf course, just above the Yumbocenters. You can now have a positive or negative. Who evenings there partying wants must then only times evenly over the street. That's why then the perfect location. However it is therefore also extremely noisy until late in the night. To the beach it is on ... "  Read more
    3.6666666666666665
    November 2011
  • " recommendable hotel in a good location "  Read more
    5.5
    February 2012
  • " Great location, just across the Yumbo Centre, but not as loud as you could think. the room was clean but ... "  Read more
    4.666666666666667
    July 2012
  • " In the sixth year in a row that everything was during our stay in the hotel NEPTUNO the best satisfaction. Clean rooms, helpful and friendly staff, no matter if room maid or kitchen, front desk or service staff, very good food, very good ... "  Read more
    6
    April 2011
  • " ... could not be less noisy. The rooms were big enough enough, the bathroom has-at the look at some technical shortcomings, which wasn't so tragic. The food was varied and great quality. The complete staff was very friendly and prudent. You can certainly not disturb, many gay couples in the hotel are. We thought by ... "  Read more
    4.694444444444445
    January 2012
  • " We really liked the hotel, but the proximity to the center, in the night too loud. The staff was always friendly and helpful. The suppertime the seats we liked it, you didn't have to be sent. On the departure day you ... "  Read more
    5.627777777777777
    April 2011
  • " ... we visited the hotel NEPTUNO already for the third time for our Canary Islands vacation! During the first two stays everything was superb we booked so again and again we were not disappointed. Amazing service, great food, a great atmosphere under the other Visitors-in short everything was OK! the ... "  Read more
    5.558333333333334
    January 2012
  • " All around a successful and enjoyable vacation! No matter what others have written, the hotel was really recommendable. We'll be back. Food and staff are great. Rooms are very clean. "  Read more
    5.366666666666667
    October 2011
  • " Nice hotel with friendly staff "  Read more
    5.191666666666666
    April 2012
  • " A very nice hotel with nice ambience. Very friendly staff. Good location to the yumbo-center, so it can but also until 04:00 already times quite loud ... "  Read more
    5.191666666666666
    April 2012
  • " A bit noisy hotel with very good service/food "  Read more
    4.95
    March 2012
  • " In May we had ' 12 our 4. stay in the Neptuno and were as usual thrilled. The service is simply brilliant and unbeatable, the staff very friendly and obliging, the rooms, as well as the whole area ... "  Read more
    5.758333333333333
    July 2012
  • " In May we had ' 12 our 4. stay in the Neptuno and were as usual thrilled. The service is simply brilliant and unbeatable, the staff very friendly and obliging, the rooms, as well as the whole area nice, clean and the atmosphere in the hotel ... "  Read more
    5.758333333333333
    July 2012
  • " Hotel in good condition friendly staff food was good, for all inclusive very good (lunch could of 13-16 hours by menu at the pool bar ... "  Read more
    5.116666666666666
    January 2012
  • " ... be supplemented. The selection is also the main courses rather in the direction Convenience food oriented... After the motto, mass instead of class. The bathrooms require urgently a renovation. Service very friendly, both the room service, cleaning staff, as well as restaurant and front desk. That was the ... "  Read more
    4.283333333333333
    April 2012
  • " Very friendly staff, attentive service and ideal house for singles/gays. If you want to have a fun time is right ... "  Read more
    5.233333333333333
    March 2012
  • " The hotel is OK. The rooms were good. The rezeptions and cleaning staff is very friendly. The path to the next beach is about 10 up 15 minutes away on foot. The breakfast is OK. The ... "  Read more
    4.2444444444444445
    May 2012
  • " ... jumbo center right next to it is, according to the room location had quiet at night. Cleanliness of the rooms were good and staff is friendly! Because many homosexuals were not disturb us were all very friendly. In the evening a program for the younger people since we had all-inclusive was quite boring ... "  Read more
    4.341666666666667
    May 2011
  • " Great Hotel, very pleasant, quiet atmosphere, very professional and always friendly staff. Rooms, food, pool... All the best, no entertainment and so you can also relax correctly. At ... "  Read more
    5.541666666666667
    May 2011
  • " Great Hotel, varied food, very clean! "  Read more
    5.455555555555556
    August 2011
  • " ... on purchaseand entertainment CEN monasteries, it could not be less noisy. The rooms were big enough enough, the bathroom has-at the look at some technical shortcomings, which wasn't so tragic. The food was varied and great quality. The complete staff was very friendly and prudent. You can certainly not ... "  Read more
    4.694444444444445
    January 2012
  • " ... hotel NEPTUNO already for the third time for our Canary Islands vacation! During the first two stays everything was superb we booked so again and again we were not disappointed. Amazing service, great food, a great atmosphere under the other Visitors-in short everything was OK! the modernly ... "  Read more
    5.558333333333334
    January 2012
  • " ... gentle for the environment). the front desk is 24 hours occupied and really all staff there are friendly uS helpful -many speak skillful German. The same applies to the staff in the restaurant. the food was delicious and diverse. The pool middle size is clean, there are sufficient but overall it was wonderful ... "  Read more
    5.558333333333334
    January 2012
  • " So I will solang I can anytime again gladly to the hotel nEPTUNO I am coming again in August 2012 Feel me since we at home really nice and the hotel can nEPTUNO only recommend very clean good food beautiful rooms what else could you want "  Read more
    6
    March 2012
  • " ... by the entrance of the hotel - absolutely recommendable nonetheless The pool and more leisure activities of the hotel can not assess them, as they not taken into account were. Because of the excellent food and service, as well as because of the cleanliness of the room and free and without any ... "  Read more
    4.95
    March 2012
  • " the hotel lies direct the yumbo. The food is very good. The rooms are okay. Bathroom are very old and in need of renovation. For a 4 star area, I was ... "  Read more
    4.722222222222222
    January 2012
  • " Hotel in good condition friendly staff food was good, for all inclusive very good (lunch could of 13-16 hours by menu at the pool bar his pick up) ... "  Read more
    5.116666666666666
    January 2012
  • " ... with balcony, not run down like a lot of other hotels in Playa del Ingles. great heated pool with a slide and the best there is no kids at the pool because the Hotel from 18 years of age. also great breakfast o'clock to eleven at was longer away ☺ Dinner is served either two times or until 20:30 20 o ... "  Read more
    5.372222222222223
    July 2011
  • " ... breakfast o'clock to eleven at was longer away ☺ Dinner is served either two times or until 20:30 20 o 'clock 18 to 22 o' clock you can choose when you want to go and you got an allocated table. very varied buffet every evening there was something else which in large hotels rarely. basement partly somewhat ... "  Read more
    5.372222222222223
    July 2011
  • " The hotel is OK. The rooms were good. The rezeptions and cleaning staff is very friendly. The path to the next beach is about 10 up 15 minutes away on foot. The breakfast is OK. The dinner I would next time definitely save, it reminded more of a cafeteria. Would stay ... "  Read more
    4.2444444444444445
    May 2012
  • " The hotel is been renovated some time ago, which is not usual for Playa. Unfortunately, Mr under collar curtains and broken tiles, etc. Already available. You could quickly enough, but was not. The food was very good and varied. The waiters in the stress and hectic bit (it was off season). As a single person the room was ... "  Read more
    4.825
    September 2011
  • " ... in the basement. The air was not really fresh. Had to altogether four times my key card conversions. Window was not very close, the whole noise from the Jumbo Center rang out. Was positive : The food was varied and something there for every taste. Very very friendly and helpful staff. ( Emphasis is on ... "  Read more
    5.55
    June 2012
  • " ... The NEPTUNO recommend it, mom and I have a summer sun beach entertainment holiday destination searched and found and our expectations have been met. As mentioned who after one bath day and delicious food still want a little entertainment to get, can in Gran Canaria really great exciting evening. ... "  Read more
    5.233333333333333
    June 2012
  • " In sum a great stay the hotel NEPTUNO. The hotel is clean, tidy, the rooms are big and furnished in a homely way. The choice of food is very good, the quality leaves perhaps sometimes something else to wish for, but everyone should know, ... "  Read more
    5.25
    June 2012
  • " There were no wishes open, the service at reception and in the restaurant was very good. The food was very varied and had variety, and simply outstanding. We were always thrilled. The hotel itself is very ... "  Read more
    5.808333333333334
    September 2011
  • " ... really. To make it short. We have the hotel also because of the good reviews over the gastronomy booked. But when we were there the disappointment was huge. Everything is by saving turned off. Cheapest food, cheaper drinks, not enjoyable Salatsaucen and much more I do not want to elaborate on, but it ... "  Read more
    3.1666666666666665
    November 2011
  • " ... to locating Tetrapak. On the coffee I can not judge, since that here as coffee sold I leave at best thin brown Kaffeesuppe go through. It was instant Machines Löslichkeitskaffee. Has much worse food than anything that I had ever terrible coffee drunk have. If you want a fried egg in the ... "  Read more
    3.1666666666666665
    November 2011
  • " ... heated, while the sea in the November probably of even 21 degrees and there always the wind. Well, the weather was so good, that you at 25 degrees and sun definitely not in the fitness center or in the wellness area goes. Was 2 times in the facilities, in the fitness center one should once again some invest ... "  Read more
    5.833333333333333
    November 2011
  • " The pool is clean, large and deep enough. The complex is very clean and well maintained, there are enough beach ... "  Read more
    3.6666666666666665
    November 2011
  • " big room, spacious balcony, large bathroom, mini bar constant filled, plenty of German speaking television channel, furniture okay, very ... "  Read more
    5.5
    February 2012
  • " All around a successful and enjoyable vacation! No matter what others have written, the hotel was really recommendable. We'll be back. Food and staff are great. Rooms are very clean. "  Read more
    5.366666666666667
    October 2011
  • " ... outstanding. We were always thrilled. The hotel itself is very quiet, but it comes through the opposite Center at night to a high level of noise. Shuttle service to the beach well and punctually. The rooms were very clean, with frequent towel and laundry change. We can absolutely recommend this hotel! Just overall ... "  Read more
    5.808333333333334
    September 2011
  • " We are already a second time in the NEPTUNO, and this time we were not disappointed. The room was very clean, in the restaurant was really a lot on offer. About ten minutes to the beach, shops only a ... "  Read more
    6
    October 2011
  • " ... the service, very on the contrary. The staff of the house spoke with which we, all the same, whether front desk or dining languages German. Of course, only in the framework of the required is. the rooms were always clean, change of towels worked well. "  Read more
    5.5
    January 2012
  • " ... are afterwards so that very satisfied been. for me it was the first stay there, my friend was now already 4 time. the hotel has 5 floors, but we luckily at the top and a view of the pool had. . the rooms were cleaned daily, towels regularly exchanged - there is nothing to complain about there. as known should be, the ... "  Read more
    5.166666666666667
    October 2011
  • " ... and seemed dark, room 2 against bright and friendly. The size and the furnishings was the hotel category adequate. Some seemed a little worn, however therefor was everything very clean. The rooms were cleaned every day. "  Read more
    3.1666666666666665
    November 2011
  • " The hotel and the rooms were clean and made a neat impression. At the pool area were enough beach chairs, not for all hotel ... "  Read more
    4
    January 2012
  • " Great location, just across the Yumbo Centre, but not as loud as you could think. the room was clean but some parts of it weren't, but after one word with the room woman (very nice one at the ... "  Read more
    4.666666666666667
    July 2012
  • " the hotel lies direct the yumbo. The food is very good. The rooms are okay. Bathroom are very old and in need of renovation. For a 4 star area, I was better presented. In ... "  Read more
    4.722222222222222
    January 2012
  • " ... purchase- and pleasures center Yumbo, in the it until in the morning at three were relatively loud. Although earplugs in the bathroom is: who is noise sensitive, the NEPTUNO the wrong hotel. The rooms are big with double bed, additional seating possibility, desk, Mietsafe and modern flat screen TV on ... "  Read more
    5.4750000000000005
    April 2012
  • " In sum a great stay the hotel NEPTUNO. The hotel is clean, tidy, the rooms are big and furnished in a homely way. The choice of food is very good, the quality leaves perhaps ... "  Read more
    5.25
    June 2012
  • " ... hotel was very, very clean. There is always someone from the staff cleaning. the rooms to be daily cleaned, towels daily changed. bathroom are in an older state, but not so that you can not used. the rooms are big enough enough for two people, and in the first week we had our adults daughter with in the room, and ... "  Read more
    5.666666666666667
    January 2012
  • " the rooms are big enough enough for two people, good furnished. the bathroom have already better days seen, but ... "  Read more
    5.666666666666667
    January 2012
  • " the room was in good condition, very clean and the size was enough for the two of us. Designed the rooms with dark laminate. ... "  Read more
    5.166666666666667
    October 2011
  • " big room, spacious balcony, large bathroom, mini bar constant filled, plenty of German speaking ... "  Read more
    5.5
    February 2012
  • " There are, of course, something to complain about: bathroom are not the newest, shower/tub combos partly poorly painted over, the rooms are rather small eTC. we found the rooms very angehemn, relatively large balcony with 2 comfortable wicker ... "  Read more
    5.5
    January 2012
Christian
Germany
  • Couple
  • Age 26-30
3 Other hotel reviews
5.2
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Who close proximity to Yumbo-center searches, can't better stay for all other it is possibly a bit noisy at night due to the bars and pubs. As almost all hotels in Playa del Ingles a bit dated (style of the building, decor), but from the 8. four star hotels the i in Playa know by far the best - friendly staff, good and clean rooms, too many good food, good value for money. For one week sun, beach and party perfect-if you party on gran cranaria't need, is anyway for example in Maspalomas/ Meloneras better cared for. Therefor for a short break … read more
5.0
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Our room was a bit noisy! We had a room ground floor to the street, directly next to the hotel entrance. On my question, a higher lying room to get, has been said, there are otherwise no rooms more. This doubt, but i. … read more
Felix
Austria
  • Friends
  • Age 51-55
2 Other hotel reviews
2.1
Rated:  
  • 1 week
  • Other
  • Hotel not recommended
Very rude front desk, we were group of 8 persons, what 3 no room in this booked hotel got! In the restaurant you will, if you 2 (!) Minutes came too early, just very, very rude out komplementiert. Flexibility no available. Parking for large car too small! Bittekeinesfalls book! … read more
Volker
Germany
  • Couple
  • Age 51-55
5 Other hotel reviews
5.0
Rated:  
  • 4 weeks
  • Beach
  • Hotel recommended
It was our 2. visit to the Neptuno, but definitely not our last! We were four weeks and not one day regret it. It is the hotel already a bit outdated ( old bathroom, old balcony furniture, lots of stairs) But should this year do something. It is a straightforward hotel with very mixed audience of all age groups, except for children. It is very clean. Somewhere is always someone cleaning and tidying up. The entire staff is very nice and helpful, and always endeavors for the guest to vermitten that he gladly seen is. Our welcome by some of the staff, was as if one only … read more
Tanja
Germany
  • Couple
  • Age 36-40
1 Other hotel reviews
5.2
Rated:  
  • 3 to 5 days
  • Beach
  • Hotel recommended
Excellent hotel for adults! Close proximity to Yumbo offers excellent possibilities to go out. The pool is a bit small. Over silverster the hotel was very good and we had unfortunately no chance a lounger by the pool to get. These were always already with towels 'reserviert'... The selection of food is really good and it tasted great! Again many thanks for the great service the check-in. No comparison to the bungalow complex we are taken off! We had a room to the side and we have the music from the directly adjoining Yumbo hardly heard. We are definitely coming again! … read more
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Information about Hotel Neptuno Gran Canaria (18+)

31/08/2012:

At our Neptuno Hotel- Adults Only we offer daily at 12 o'clock free Sangria to all our clients during this summer. Ready for one?

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Hotel description *

  • Location
    This charming, hotel lies right at the centre, only a few minutes walk from the beach (900 km away). Jumbo Shopping Centre with countless shops, bars and restaurants is to be found in the immediate vicinity. Public transport departs from a stop directly in front of the hotel.
  • Facilities
    This hotel was renovated in 2007 and offers a total of 171 rooms, spread over 5 floors. Situated amidst magnificent gardens, the hotel consists of a foyer with reception desk and 2 lifts. A bar, a TV room, a shop, a conference room and a restaurant with a non-smoking area are to be found within the hotel. Room and laundry services are also available, as is a car park.
  • Rooms
    All of the welcoming room are comfortably furnished and come fitted with an en suite bathroom and a hairdryer. Moreover, they are equipped with a direct dial telephone, a minibar, a fridge and a safe.
  • Sports/Entertainment
    Guests may take advantage of the swimming pool with a poolside snack bar, sun loungers and parasols as well as the solarium. Further leisure offers include table tennis, pool and snooker. There is a varied seasonal entertainment programme on offer.
  • Meals
    A breakfast buffet is available to guests every morning.
  • Misc.
    Adult guests are welcome at this hotel.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hotel safe
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Number of slides: 1

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check out no later than: 12:00
  • Gay friendly
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Car hire
  • Ocean
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service
read hotel information