# 4 of 59 hotels in Isla Cozumel

Secrets Aura Cozumel Resort(5 stars)

Carretera Costera Sur Km. 13.5 View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    5.3
  • Service
    4.6
  • Location
    4.1
  • Gastronomy
    4.8
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    1
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
David Righter
Very nice Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Very comfortable, nice Staff. Hotel was large and difficult to find way. But all good. It was a Birthday and I enjoyed it and so did my companion, we had a lot of FUN in the SUN. Just would have liked more food variety read hotel review
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Information about Secrets Aura Cozumel Resort

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Minibar
  • Safe
  • Iron
  • Terrace
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Pool

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Car hire
  • Children welcome
  • Wifi