# 17 of 295 hotels in Naples

BEST WESTERN Hotel Plaza Neapel(3 stars)

Piazza Principe Umberto 23, 80142 Neapel View on map
Average rating
Recommended
Trend

At a glance

  • In good condition (1)
    "In good condition" found in 1 review
    • " Our second stay. This was again the very favorable location. Very good Soundproof windows keep the enormous noise from the street mostly from. Room very small, but in good condition and very clean. Breakfast for Italian standards very good. The Cappuccino has however ... " 
      4.727777777777778
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.5
  • Service
    5.0
  • Location
    5.1
  • Gastronomy
    4.6
  • Sport & Leisure
    3.0

Rating breakdown

  • excellent
    4
  • very good
    6
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Our second stay. This was again the very favorable location. Very good Soundproof windows keep the enormous noise from the street mostly from. Room very small, but in good condition and very clean. Breakfast for Italian standards very good. The Cappuccino has however ... "  read hotel review
        4.727777777777778
        June 2012
Stefan
Great and cheap hotel for city trips
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2013
The hotel is located in a dirty area, but we knew before and had not a problem so, but it is centrally located, central station around the corner, points of interest easily accessible on foot. Hotel is clean, staff very helpful. International guests. read hotel review
  • Location
    6.0

    As above described, very central, perfect for our city break. From the main railway station around the corner (5 minutes on foot) you can reach for example Pompeji, vesuvius, herculaneum etc. Within 20 to 25 minutes Nearby there is many restaurants and shops (especially clothes for men).

  • Service
    6.0

    Very friendly, cleaning was done thoroughly. We didn't have any complaints. Since i speak italian, i could the foreign languages do not test, but english is included.

  • Room
    4.0

    Rooms are small but sweet, nice view of the this capacity, but with opened window really noisy, at night as well. Closed you can hear but nothing at all more. Bathroom also very small, the shower i could not much around, if you're on the toilet, the door not ☺ But very clean and much anyway we us anyway not

  • Gastronomy
    3.0

    On the roof the breakfast room is, in terms of choice rather modest (evenly italian), but Cappuccino, espresso and croissant are always there. Sometimes there was no bread or cold cuts more or it was only refilled, if it is' worth it ' has, so if lots of guests were there. Tip. : coffee or cappuccino freshly directly with the staff order, if you are not on machine-coffee stands.

  • Hotel
    5.0

    The hotel is located in a dirty area, but we knew before and had not a problem so, but it is centrally located, central station around the corner, points of interest easily accessible on foot. Hotel is clean, staff very helpful. International guests.

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Friedrich
Friendly hotel in the station
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • February 2013
Cheap hotel near the train station. Nice breakfast on the top floor with view of the rooftops and hills of naples. metro, railways, fernbusse, city buses, bus, tram-all in close proximity. Also the historic part is on foot easy to get to. Free wi-fi. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.0
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
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Tobias
Convenient location and good value for money
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
A great hotel, to for little money naples and the surrounding area to discover. At night you feel in the area not so comfortable (not the best area), but we found the location ideal, because you in a very short time to the train station was, from where good in the area and to Rome drive could. In addition drive all buses from. There is also in front of the hotel a tram stop. The breakfast buffet was the selection was well arranged, but it was enough, to get a good start into the day to go. read hotel review
  • Location
    4.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
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Horst
Ideal location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Our second stay. This was again the very favorable location. Very good Soundproof windows keep the enormous noise from the street mostly from. Room very small, but in good condition and very clean. Breakfast for Italian standards very good. The Cappuccino has however unfortunately much worse. When checking out there were however trouble: as had initially booked with hrs, then however again canceled, because we have a more favorable offer at hotel. De found. The cancellation of the substantially expensive was in the hotel apparently not known. As well as the cheaper hotel. De booking. We had only the hotel. ... DE Max documents in written form with, but not the hrs cancellation documents. Very, very annoying and somewhat incomprehensible, since we are the new Invoice with had, the one however unrecognised. A day before arrival we had an email to the hotel with the hotel. De confirmation number, etc. This email you do not want to have. read hotel review
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
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Information about BEST WESTERN Hotel Plaza Neapel

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This futuristic-style hotel is situated in the centre of the city, within metres of Corso Garibaldi. Countless shops, bars and links to the public transport network are within metres of the hotel's entrance. Nightclubs are approximately 1.5 km away. The sea is 3 km away and Naples airport just 6 km, 15 minutes drive from the hotel.
  • The hotel features 57 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a cloakroom and a safe. Internet access and wireless internet access are available in the public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a breakfast room, a bar and a pub. Additional features of the hotel include a newspaper stand and a TV room. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Among the additional services available are room service and a laundry. There is a business area with a conference room and a fax machine.
  • All rooms feature air conditioning, central heating and a bathroom. Bathrooms with wheelchair access are also bookable. In most rooms, guests can enjoy a balcony providing pleasant views. Each accommodation unit features a double bed or a king-size bed. A safe and a minibar also feature. The accommodation units offer a range of amenities, including tea and coffee making equipment. Internet access, a telephone, a TV and wireless internet access are provided as standard. Some of the rooms are wheelchair-accessible. In each of the bathrooms, guests will find a shower, a bath and a hairdryer.
  • The terrace is the perfect place to while away the time. Further available options include a disco.
  • Breakfast is bookable as a board option.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Spa centre
  • Beauty treatments

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Express check in and check out
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service