# 52 of 295 hotels in Miami Beach

Hotel Clarion Collection The Claridge(3 stars)

3500 Collins Avenue View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.6
  • Service
    4.5
  • Location
    4.5
  • Gastronomy
    4.5
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    4
  • very good
    7
  • acceptable
    0
  • poor
    2
  • terrible
    0
Read all hotel reviews
Heike
Hotel Clarion Collection The Claridge
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2014
The hotel is not very large and therefore makes a peaceful and dignified impression. The set-up in the historical style is very nice, but uncomfortable. A lot of tiles and dark wood - comes across as cold. The hotel prides itself with the largest indoor swimming pool, which however is completely misleading. Quite the opposite. It is located in the hotel lobby and is rather small - you can barely swim and furthermore, there are iron gates secured with padlocks around it! The entire hotel lobby including the halls are so cold that you freeze even thinking about removing your ... clothes there. I did not see anybody go into the water there during the entire holiday. However, there was also something positive: there was a bask with large, red fresh apples every day on every floor. read hotel review
  • Room
    2.0

    The room was large and there was also adequate amounts of storage space. However, we entered a room with a broken handle on the bathroom door and the door hung and scratched the floor so that we could not close it. The safe was also broken and only secured with a screw. This problem was immediately repaired. The problem was that the sink, mirror and hair dryer were in the room so that whoever is not currently busy with their makeup cannot make phone calls, watch TV or listen to the radio. The cleaning of the room was inadequate. There were hairs from the previous guest in the drawers! We had two king size beds and I could sleep perfectly in it.

  • Location
    5.0

    The location of the hotel was very convenient. Right across the street is a parking lot where you can always find a space at night and you do not have to pay anything. Right across the street is a nice beach as well and it is not far to Ocean Drive. There is also a bus stop directly by the hotel. Since we had a car, we did not have to use the bus.

  • Service
    1.0

    The hotel staff does not speak any other languages. It is assumed that everyone speaks English or Spanish. They do not try to understand other languages either. The staff is somewhat friendly. Complaints that were in regards to the room were reacted to immediately. Complaints that were in regards to the payment of an additional service fee were rejected and we were refused check-in even though we paid in advance as guests! The manager of the hotel was very persistent about the payment of an additional surcharge.

  • Hotel
    2.0

    The hotel is not very large and therefore makes a peaceful and dignified impression. The set-up in the historical style is very nice, but uncomfortable. A lot of tiles and dark wood - comes across as cold. The hotel prides itself with the largest indoor swimming pool, which however is completely misleading. Quite the opposite. It is located in the hotel lobby and is rather small - you can barely swim and furthermore, there are iron gates secured with padlocks around it! The entire hotel lobby including the halls are so cold that you freeze even thinking about removing your clothes there. I did not see anybody go into the water there during the entire holiday. However, there was also something positive: there was a bask with large, red fresh apples every day on every floor.

  • Sport & Leisure
    1.0

    You could not use the pool. Otherwise we were not interested in the sport activities in the hotel.

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Verena
Thin but with good location
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
The hotel has actually a good location, about 20 minutes from South Beach on foot away. It drives but also a bus right in front of the hotel go. A fantastic beach is also directly once over the street. The design of the hotel is very nice, the staff mostly friendly. What didn't go is the breakfast and the bad soundproofing. read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Gastronomy
    2.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    1.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    4.0
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Sebastian
Hidden gem in Miami
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2013
Architecturally very nice style hotel is from the airport with the taxi about minutes distance. The bus stop for travels to Ocean Drive or to Lincoln Road is right behind the hotel. For the beautiful beach (walk 3 minutes) you can at the front desk free towels and chairs to rent. The service is whole hotel is great, particularly brilliant at the front desk Michael! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    3.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
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Maximilian
Cheap hotel in Miami Beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Nice, cheap hotel in Miami Beach, to the beach you have to only across the street. To South Beach (Ocean Drive) you would walk around 30 minutes or drives 5 minutes by bus. Bus stop is directly in front of and behind the hotel. In 30 minutes by bus at the airport. The hot tub is nice. The rooms are big and tidy. Wifi is fast enough. We ate mostly not in the hotel. Service was very bad and spiritless. Food was priced okay, not more. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
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Elisabeth
Relaxation, beach, comfort -what else could you want?
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Very nice in the spanish style flavored hotel, had free room upgrade (bedroom, bathroom, anteroom with couch and armchairs), nice reception, breakfast was also good (yogurt, bagel, toast, scrambled eggs, potatoes small geschnippselt with little vegetables, café (juice was for 2 $to have), beach only across the street, so it was very close, great beachwalk, parking public 10 $per day (from 8 to 18 o'clock, 1 $/h), hotel 22 $, bicycles vis-à-vis from the hotel renting, at the best to South Beach and there once the beach enjoy, after the beach in the hot tub-very pleasant! Snorer in the next ... room was unfortunately very loud. read hotel review
  • Location
    5.3
    Distance to the beach
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
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Read all hotel reviews

Information about Hotel Clarion Collection The Claridge

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • 24 hour security
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service